room was a bit grubby and very noisy with kids running up and down the corridors.

room was a bit grubby and very noisy with kids running up and down the corridors.

i also had a great coffee from the hotel bar in the morning

bar closed dt 8pm, no drinks available

the wifi did not work & they said payment by card was not possible because the machine was down

was very good, staf was great, our room was clean and wifi worked good

hotel, bar restaurant, the staff, the easy access to road a66, and nearby service station

wifi virtually non existent

a nice walk to the first bar in town for a beer sitting outside people

location swimming pool restaurant good staff

that day and we appreciated that the aircon worked well in the room there was a convenient bar / restaurant it was not noisy and we got a good night's

breakfast was simple but very nice

breakfast could have been a bit more elaborated

good breakfast with very friendly staff

good wifi

good sized bathroom with large whirlpool bath

bunk beds for the kids pool

com referred free wifi, the hotel make it as surcharge

lifts to upper floors with on site bar and restaurant with an awesome pool

family room had a bunk bed, kids loved that. pool area was clean.

swimming pool was opened although it was end of the season

bar area

bar or restaurant serving evening meals but other than that would say that it was good value for

plenty of free parking, swimming pool if you want

great location to walk to the plaza and our fave tapas bar mama rosa’s

room was perfect for a family of 4, 2 adults and 2 kids (10 & 12 yo)

awesome garden and swimming pool

lunch is served inside a beautiful and traditional room while dinner and breakfast are served outside in the square

had a lovely stay and remarked that the owners/staff, accommodations, peaceful environment and breakfast/dining experience were all wonderful

enjoyed the typical spanish breakfast of toast, tomato and oil and two cups of excellent coffee

lovely and peacefu, beautiful views great gardens and swimming pool

spa tub

our lack of spanish of course was partly the problem but a simplified diagram with clearly marked roads would

spacious, comfortable room, with a balcony

very bad wifi

we all loved the spa in the room

(plenty of on street parking in (-)streets around the hotel, and not easy to find a parking space close by (-)lack of hotel parking. (-) parking can be difficult out on the street (-)parking could a bit of a problem as you need to park in the street and at busy times it might be (-) not a problem for us but parking is in the street, which might be a problem (+) our hosts were very helpful and friendly with good advice for parking in merida too (+) very kind owners, gave us indication for free parking (+) parking was very

evening meal and the breakfast were very good just a shame about the menu translation on the qr code (a first for

good wifi air conditioned lovely courtyard dining good value for money friendly staff

breakfast unusual but

the food at the restaurant/breakfast was delicious

hotel has a nice bar and restaurant and very reasonably priced

breakfast despite other reviews was ' the best'

nice outside bar area

it's not common to find a hotel of this type and size that's able to provide a bar that is open all day, and i found this particularly welcome, especially given the location of

not only did it provide the comfortable room and good breakfast that i wanted, but zafra old town was beautiful

it was a cold and rainy night, and the terrace room with a kitchen was a perfect place for an overnight rest

ich was not open in april) is a lovely place to sit and read or play cards

the small patio and swimming pool

pool is too small, only 3 people at the same time

very friendly staff. pool an terrace were very pleasant and relaxing. an intimate hotel

an excellent breakfast is included in the price

a hotel that has seen better days. pool was closed to our kids disappointment.

great breakfast and an amazing value for money

location, price, breakfast

kids loved it

central, great bath, breakfast included

lots of restaurants/tapas bars on square and adjoining plaza chica, where there was a very good cheese tapas bar - they even

very tidy, heated up to the right temperature, breakfast is varied and tasty

wonderful location, fantastic food in the bar / restaurant

make sure we were enjoying our stay, whether it was a cheery 'good morning' when we came down for breakfast or a 'good night' as we left the bar in the evening

the bar was great..people were friendly.

great bar and restaurant in this magnificant castle which hosted guided tours every sunday morning

hot room, wifi did not work at all in the room, noisy outside the room, restaurant food good but not great

excellent staff, dinner and breakfast very good value. bar was very pleasant. very good bedroom.

lovely small bar & breakfast room/restaurant below

spa bath in our room. good evening meal in the restaurant

breakfast should be served in the restaurant and not the bar so that space is available without waiting

we accidentally found out that next to the hotel there is a city council run an open-air pool for the summer, that made the stay pleasant

the bar and restaurant staff were excellent and the food was great

was modern and clean, and the garden area was especially nice for the kids to run around a bit after dinner

slow check in not great restaurant or bar but enough to do u

hotel pool was especially clean and a great welcome

- staff (fernando comes to mind and the other lady in the bar during the day - so friendly and accommodating, the staff on reception were wonderful and we

everything was good, the room was very comfy and the view of the pool was very nice.

swimming pool was fabulous, maybe you need one or two more sun loungers

i loved the butlers and room service.

room was large with an exceptionally large bed & the spa tub was exactly what was needed after a long drive

great location to bars and restaurants and for the price would highly recommend to anyone and the spa bath in the room was just what we needed after a 6 hour drive

room, lovely spa bath

was upgraded to a spa room which was really big and comfortable

spa bath in the room was amazing

wifi didn't work well

the wifi connection.

breakfast was plentiful even had scrambled eggs and sausage as well as continental breakfast all

staff were fantastic, room was more than i could have expected, wifi was very fast, and the location is great

within walking distance - mercure cafeteria across the road -casino across the road lovely rural city - splendid river with walking

paula was amazing coming in on her night off. the gym was pretty well kitted out.

the gym was also very good, all the equipment was new and of good quality

the gymn is also very good and you feel relaxed from the moment you step in

wifi

the breakfast arrangements took a bit of understanding as we thought it was a buffet breakfast

eggs for breakfast. the room was clean.

wifi, considerate staff

tricky wifi and had to email with my own phone my own reservation even though showed booking on booking