it had rained the night before so we couldn't go in the pool as it was being cleaned in the morning

i liked the rooms, pool, cleanliness and the service.

the wifi was very spotty, but to be expected far out in the jungle!

our rustic family cabin was plenty spacious with a kitchen, 2 bathrooms, a family room, and a large bedroom

wifi can be spotty, but we weren't there to be attached to our devices.

such a peaceful setting and pool was amazing

all the way uphill on a rocky trail, ripped bed sheets, dusty/dirty floors, no phone in room, room service woke

from keeping the office open later to ensure we made it safely to bringing us margaritas in the pool

the property is beautifully scenic and the pool was great to have with the hot weather

mold on cieling of shower. cockrotche in room. wifi. ould have been better.

wifi didn't consistently reach our room. took a day for staff to unclog a blocked toilet

ring the

the pool and bar area is awesome. the barman was super nice, the place in general is very nice

preordered breakfast for excursions the following mornings

the property grounds were lovely, the pool area is great as is the bar and restaurant

we enjoyed the pool in the jungle everyday after a day outside

the pool and grounds were exceptional

the spa offers one of the best deep tissue massages i have experienced in the world (including europe

na, maybe heat the pool?

the pool is wonderful and the perfect place to relax

the pool was fabulous

better bar service at the pool, but even that wasnt a big issue.

room service picked up a towel from the floor and put it for use

wifi was not the best and it was difficult to get hot water in the shower

the rooms are comfortable and the pool is a welcome refresher

wifi overall good

us with so many things during our stay, including booking incredible activities and sorting out laundry

parking, location, confortable

the pool doesn t have any amenities like a bar or restaurant next to it and the pool chairs had not been

bar & restaurant were very quiet, it wasn t high season but we found a couple of other places

beautiful hut & pool. great food!!!

parking space is

everything-staff, food rooms , pool, tours, the dining room with a view! i m in.

wifi is spotty

hotel allowed for early check in.

the rooms were pretty small and dark. no spa onsite.

the swimming pool and lounge beds are very nice and so is the bar and cocktails

to our hotel room while one of the attendants gave us a quick tour of the facility and provided pool and restaurant

carmencita and miss perla at the front desk and ulises at the bar were more than just accommodating, they went

we booked one room through the app and ended up getting a second room for our kids after arrival

coffee maker, fridge, a/c, laundry, everything you needed

the room is clean, the aircon works great, and the wifi was nice and fast

wifi worked well

maxroomz was a short walk away from all the bars and restaurants but in a quiet location, with parking

+good wifi +restaurant downstairs, and a supermarket opposite

little houses were great, shower was hot, pool bar was awesome, pool was nice big and clean

pool and bar were nice retreat to come back to after a long day out on a tour

was some party or something on the saturday night, so the music at the pool bar was very, very loud

we had a kitchen

there will be room service everyday, but there were bad smell coming from the bathroom every time when we were

allen can whip up some pretty amazing cocktails that were enjoyed by the pool and he did everything in his

we had breakfast and dinner at the hotel and both were very good

my family also enjoyed the great food that was served at breakfast and we had dinner there one night, which

good restaurant serving breakfast and dinner, pool to cool off after the excursions

the staff were excellent, great pool

serenity during breakfast and annoying music during dinner

second was when we went for breakfast at 7 in the morning we told them our bags were outside the room to be

the tram is nice if you don t feel like making the climb down or up, and they provide full bar and food

liked free continental breakfast so ordered 1 meal off menu that my husband and i shared

even if you have breakfast included, its only continental breakfast and nothing else from the menu

i also feel the pool closing at 5pm didn't make a whole lot of sense to us

a lovely pool to swim

nice accommodations, nice pool area and lovely grounds

strong wifi

great pool and staff were lovely