lovely halpful staff, delicious breakfast!

breakfast was made to order and excellent

location is great. staff very helpful. breakfast was included and very good.

water tap on the bathroom sink took an extremely long time to produce hot water, and yet the the spa tub (which i was so happy to have) only had hot water - scalding, and i could not use it

the hotel was charming, staff were really helpful, the breakfast was great, and the location - right in the historic center, but still quiet - was perfect

the breakfast was delicious. i really enjoyed the fruit.

breakfast is simple but good

continental breakfast included

continental breakfast was satisfactory. very centrally located.

breakfast was good

and jogged around the lake, had paddle boat races, kayaked, played basketball, ping pong and pool, swam in the lake and pool and enjoyed the jacuzzi

the road in was horrible. the walk to restaurants, pool, and lake are dangerous.

the location, style and breakfast.

friendly staff, great accommodations and love the complimentary breakfast

more breakfast options would have been appreciated

during the night it becomes noisy because of the bar that is in front

beautiful, clean, great location, great breakfast

the view was great as well as the roof top pool, the comfortable bed and decor and the beautiful kitchen was a nice touch

also loved the pool at the property, wasn’t very busy so was nice and private

incredible apartment and rooftop pool

the rooftop dipping pool is nice and cool with expansive city and ocean views

the views from the rooftop pool are gorgeous; such a peaceful and beautiful space to relax

they have a nice rooftop pool

i liked the decor, furnishings, location, infinity pool and bar on top floor

location , room , customer service , pool , drinks

the breakfast room was gorgeous, with river views and a spa pool

it from the main room) but nbd, there was a private bathroom just up the stairs by the green pool

guests weren’t allowed to bring friends up to your kitchen apartment for a meal

enough to get the most awesome type of room that didn't just have a balcony but it had a outdoor kitchen dining table lounging area all on this patio

for room with a kitchenette been charged 3000 pessos for 10 days and then 1800 for the last 6 days

like that there were no general kitchen facilities and that rooms in the upper floor had either sporadic or no wifi

i loved the pool, the great a/c,

wifi was extremely slow, maybe due to the storm

the pool was very nice and not that busy

i loved the pool, the great a/c, the staff, the cleanliness of all rooms, and was fortunate to snag a larger

worst was the wifi

including kitchen/ cold ac/ great wifi/tv w, free youtube and on demand netflix

the kitchen and walking distance to the malecon. the maid and her daughter were nice:)

see the ocean from the room, however there is an even better view on the terrace above where breakfast is served

the cleaning service was excellent. the breakfast was good. and the staff was helpful and kind.

friendly staff that helped us store our bags until our next rental was available; nice breakfast and beautiful terrace in the morning

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

the listing also shows a pool, which hasn’t even been built

the pool was filled with algae and then closed

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

there is a nice terrace with a small pool

pool looked awful

however the wifi in our room

the wifi does not work in the rooms only the lobby. hot water is rare.

good wifi there

wifi was terrible

wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the

wish the pool got more sun, but its a refreshing spot to cool down after being out in the hot sun

pool, courteous staff, price,

coffee in the morning, full kitchenette, ac, clean pool.

the pool is also clean and perfect for kids

pool area and staff

great staff service, nice place no relax by the pool, good location

pool is nice rooms are clean and hotel has lots of character

small pool is great, very private with only 7 rooms

hotel, very hip and modern design with a great pool area

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

if it wasn t for the weekend pool parties, there d be no reason to pay such big money for it, it s not even on the

nice room and friendly staff; very nice pool area for gay parties

the main pool was closed and this was quite disappointing.

mbbells and machines), albeit old

the room under the pool area

excellent breakfast

i would recommend leaving kids at home bc the property feels more chill and intimate

there are common areas with beautiful views and a lovely pool

the rooftop with the pool is the perfect spot to hang out, eat breakfast, catch some sun, or watch the sunset

the rooftop patio and pool were like an eagle's aerie, high above the noise of the city

the food we enjoyed

eakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly,

our stay also included a wonderful continental breakfast the next day

breakfast was good especially on our terrace and location was fine

tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana with the most wonderful view, the spacious room with tile floor, the

great pool

lovely courtyard with pool

location and quaintness of the hotel. we also loved the roof top pool at the sister property.

the sister hotel was a fun additional perk with it's rooftop pool

we loved everything about this hotel. great art. great breakfast. sweet pool. perfect cat.

pool was clean

the location was perfect and we loved the breakfast server!

the pool.

the hotel is extremely well situated, clean and the rooftop pool is amazing, i really recommend this hotel, it was a great quality for the price

wifi and tv is good , hot water running perfectly , near a few nice bar and restaurants

the rooftop, lounge and infinity pool are beautiful and the view is breathtaking

from the pool views to the heavenly beds i cannot say enough about this new hotel

my bathroom sink was a bit clogged. they should really serve eggs with breakfast.

breakfast was fine, but the staff, fabiola and the girl at night were very accomodating

breakfast is a bit limited, and the steps towards the hotel are steep if you walk back from the

could use a pool or hotub,

my room is next to a casino so it is a bit noisy at night sometimes

it’s close to the malecon and win casino

room was clean, spacious and it has everything you need from comforters to a fully equipped kitchen to make you feel at home

size of the room, the full kitchen and large fridge. very modern bathroom.

oh, and the pool on the top deck is a great place to chill out and relax

at the back of the facilities and could hear the music from the strip club next to us and the bar at the front

location, very quite, great restaurants close, laundry service just around the corner

signifiant bar noise & music thumping until 3am nightly and maintenance noises started around 8am

it included a kitchenette, an enclosed outdoor area as well as tv, and wifi

if the pools were heated :)

the property is beautiful and great. the staff was great, delicious breakfast.

better pastries for breakfast . pastries were warm but soggy. brighter light at bed for reading.

sense of space, privacy. charming staff, wonderful breakfast. beautiful and peaceful.

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable beds, and architecture with a fascinating blend of historic and

oh also forgot they gave us complimentary breakfast vouchers for continental breakfast

the breakfast was perfect for what we needed to start our day

would only suggest poolside servers, having to go to the bar each time to order was only a minor inconvenience though

nice swimming pool, great views on ocean side and is next to beach, all for really great price

wifi in my room is terrible and i have to leave the room to have internet access

perfect pool and really good and affordable food at the hotel restaurant/bar that’s poolside

rrstaurant and bar is excellent

excellent location, comfortable bed, and good breakfast included in rate.

the pool could be bigger but you can also use the sister hotel, el pescadero, pool up the road.

the open air restaurant was nice for breakfast

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

the pool is amazing. location of property is amazing.

amazing staff, location and views of the beach. great pool and restaurant on top for brunch!

the infinity pool and jacuzzi were great too

the rooftop pool and lounging areas are amazing

would be fantastic if the hotel had a pool

elia and daniela from reception, alfredo and all the servers from the bar and restaurant) were so welcoming and professional

all the team

remember to have whats app loaded because this is how you will talk to the front desk and order room service

the small pool was heated if would have been perfect

breakfast was basic, but it did the job if you wanted it

continental style breakfast is offered every morning on the rooftop

the rooftop and pool were beautiful with excellent views

it was not breakfast it was fruit and bread but for me it was more than enough to start my mornings and then

fabulous rooftop deck where a nice simple breakfast is offered

restaurant was very good, the bar and food by the pool was great

elegant. quaint. spacious. balcony overlooking the ocean. great service. beautiful pool area.

nice little gym

the pool and bar area was lovely and perfect for our small group

not crowded, delicious restaurant, beautiful pool, excellent overall

service of all the staff, all the restaurants have amazing food, shotout to paul in the pool that make our stay very pleasant, also the concierge that help me to plan all my marriage

to make matters worse, one of the days we were there we ordered room service and specified that i wanted the meat on the burger well done, the burger meat came in

we went to the spa twice because they were so relaxing

the sauna and steam room and spa staff were amazing

was not good room service took long time breakfast food orders also took a long time , juice was not kept cold

our breakfast was wonderful the view from our room was amazing and we even watched a whale.

the breakfast was simple, but ok.

room was amazing and kitchen well equipped

rooftop pool was amazing, great views and great staff as we're all the staff in the hotelud83dude0a would

the breakfast was a miss.

don’t begrudge kids having fun, but way too many of them and no security or enforcement of rules

didn't use the pool but it looked nice, about the room, the way that the remote control and the climate control

the mostly local guests were quiet and the kids were surprisingly well behaved

the kids (12 and 9) are really happy after our stay

we used the cafeteria for lunch and breakfast

the rooftop was amazing and george the bar tender is an amazing mixologist and a wonderful person

perfect spot for one night insane sunset at the rooftop pool bar

i loved the roof top pool and bar

the pool and the rooftop bar were incredible

great value for location. clean. quiet. nice rooftop pool. staff was super helpful and friendly.

awesome garden. nice staff. nice pool. excellent location.

convenient and love the pool

the pool is shallow but nice in the heat

beautiful patio for morning coffee and nice pool area

atmosphere, decorated in the mexican style with a nice courtyard, pool and shared kitchen

the spa maiave was awesome and well worth the money spent on the services provide such as the couples

go at easter there are tons of screaming kids

could be hazardous, especially for kids

noise, staff picking up room service

property is a little dated, it’s now a kids hotel/pool

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

large pool areas

o) with lots of seating, one pool quieter than the other

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

of food at breakfast was meh, and didn't care for the taste of the coffee

great breakfast. complimentary pastries are the best in town!

the bartender and manager were nice. early check in was appreciated.

the pool is fantastic

out to eva the bartender and carlos) and we loved the complimentary coffee and pastries for breakfast

beds were comfortable and ac worked great and a bonus laundry room to hang your wet towels and bathing suits but no laundry on site

completely stocked kitchen

he upgraded me to poolside and no stairs

great location good fit out kitchen nice pool

the laundry room tap had no top, so there was nothing to grip to turn it on

laundry service

i had wifi and cable television but being in pv i did not spend a lot of time in my room

wifi sucks, off most of the time

have stayed at olas altas before and really love the comfortable beds, great wifi and tv, beautiful equipped kitchen and fantastic location

great wifi with youtube

though we were only there a night, it would be perfect for extended stays as there is a complete kitchen available

we absolutely loved the rooftop pool!!

great location close to the beach and restaurants. rooftop pool with a view of banderas bay.

kitchen is very well equipped, which was perfect for us since we like to cook our own breakfast and

little rooftop pool was a peaceful sanctuary

ols, beach chairs) was a fantastic bonus

love the location, the staff is awesome and being able to utilize 3 properties for pool time is tremendous

the pool was filled with kids all day

the wifi was not

there were only about 30 rooms in the casa dona susana, and a lovely pool deck and covered patio on the roof - adults only

ground floor in front of pool, very convenient, room was fairly big

extremely overpriced. no view. nothing included in the price, like breakfast.

i would not expose kids to the mold

i would not expose kids to the mold

the breakfast buffet was excellent with a variety of different choices each day.

good size suite and bath and half very convenient kitchen had all necessary appliances and items

i also had a pool view from the living room side and the two balcony spaces were off the bedroom and kitchen

the room was great- a little couch area, teriffic kitchen, amazing shower and best of all, the hot tub

deluxe room is quite large with living area and kitchen separate from bedroom

staff were friendly and helpful, allowed us to do early check in and slightly later check out

problem with getting wifi in the room. had to go to lobby or pool level.

the bar near the pool is great, plenty of local music, dancing, only a few blocks from the saturday

rooms are built around a courtyard so it can get noisy sometimes if there are kids running around

poor wifi signal in the rooms old ac units operate very loudly

pool was a bit cloudy and needed some cleaning after the kids were in there

we ate at bordeaux, hitsune, cocos cafe, oceana, and ordered room service

i loved the fresh fruit at the breakfast buffet

beautiful, well kept grounds. the breakfast and lunch buffets was awesome

no kids

room service food was lacking compared to what they offered in their restaurants but not bad by any

also, the smaller pool that was designed for younger kids and families was super warm

room service non-existent, i order face cloths never came,front desk personnel looked like they

the staff at the bar was not good, took them a long time to bring

no wifi at all in the rooms

they have opened the bar by the beach with swing chairs and have made a wooden boat for the kids on the beach

floor was convenient to grab food with good menu delicious authentic mexican menu and nice full bar

great location next to the beautiful boardwalk. pool & bar on the property.

amazing pasta carbonara . great staff at the bar and restaurant

cleanliness of the bathroom and kitchenette could have been a bit better

wifi connection constantly went in and out

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

great having breakfast next to the beach

lots of kids

kids were allowed in the hot tub (as per the sign), which became an issue a number of times with my

more tables at swing pool

adults pool looked right out onto the beach/ocean when we got tired of the sand and vendors

a lot of kids checked in on our third day there....that was only downside.

our pool waiter carlos was amazing and jessie was also super great

breakfast buffet was great.

pools are nice, some staff are nice and some are not. taco bar was superb.

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

views, rooms, and rooftop bar with jacuzzis are a plus

of the rooms; staff friendliness; sky club; gym availability; restaurants and sunning

great room service

gym has limited equipment and a few of them were broken

the wifi works very well

the pool was so tiny and similar to a baby pool

no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really

-a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, internet info

no amenities at hotel but pool

the rooftop spa and area and view is very nice

hotel stayed a family of five with three kids very safe and comfortable

if they added newer things, like a paint job or a newer pool, this place would constantly be sold out

the condensate from air conditioning needs a gutter over pool area

rooms and food areas were excellent. hallways and pool area were not clean

no coffee pot in room but could get it early at the bar at the beach

shower was a bit challenging. elevators slow. pool was sad. room felt small.

we had the junior suite with the balcony kitchen

we enjoyed having our kitchenette on an outdoor balcony

the wifi doesn't connect. bad connection

very pleasant swimming pool surrounded by beautiful plants

everything was great except for the wifi.

incredible views from any room and the infinity pool is beautiful

the rooms are nice, and pool area is divine

they had to empty and make repairs to the pool while we were staying there…

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

attention @ the reception was great nicely greeted and welcomed staff at breakfast was

breakfast could be improved

rooms are very spacious and pool in the roof is beautiful and very relaxing

were cheerfully accommodated with a very early check in

a rooftop pool and lounge area is a bonus which makes the hotel extra

i loved everything about this place, i do wish they were a little more lenient with the late check out, they wanted to charge me for an additional hour, but they did let me check my

i would love to have better music playing at the pool and restaurant

wifi is fast

staff available to help broken bar fridge

spa is way overpriced

property was beautiful, the pool areas were clean and inviting

good gym and spa too

t paved so being driven in/out was uncomfortable); spa was excellent

having breakfast with a view of the ocean in the morning was delightful

it was nice to enjoy breakfast from our balcony with a great view of the pools & ocean