one of the attractions to this hotel is that it has the only pool in malibu, which is not even ready for use

the pool and its surrounding space was also much smaller than presented online

bookings said their room service (which there wasn’t) and a pool (which was closed)

comfortable bed for us and bunks for the kids

pool wasn't open (but that wasn't a surprise)

the pool is lovely but not with tons of screaming kids on the weekend

was a very limited room service menu, we had a fire alarm or some sort of beeping go off several times saturday

i liked the jacuzzi and pools

it was so peaceful and the spa services were wonderful. loved the gym and nearby hiking as well.

it's more like a summer camp for kids and event place with some rooms/cabins added

room service was slow and food was average but pricy

the rooftop bar and restaurant was only available to guests which means you don t have to leave if you

they also charged us for the use of wifi extra on top of the

the rooftop bar is worth every penny

location, amazing kind staff, cute rooms and the best roof top bar with music of all kinds

the turn down service was prompt and quick, room service was prompt and the food was delicious

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

very nice because of the location, but i don t think it was worth the $$ - no onsite spa, no gym, and limited menu too - just seems like the only thing you were paying for was the view and

shout out to jessie on the bar and jessica in the restaurant for being awesome

downstairs is great with a terrace overlooking the water and all the staff, from check-in to room service, were exceptional

and a bonus of a small pool and balcony with the room

glass by the pool :(

view was great, price good in comparison to other malibu hotels, had a nice pool, three minutes drive away from surf rider beach and nice restaurants at malibu country mart

it was not the weather for it, but the pool looked nice

the pool area is nice and the little patio up on the hill where you can see the ocean

overall dated hotel areas like pool and the hottub. wasn't even there 12 hours so it worked.

pool area, lots of lounge areas, the beds were so comfortable

wouild like the bar to stay open a little later...say 1130 ??

room service staff was great and the security staff was great but

only thing we weren t very impressed with was the swimming pool

stonehaus restaurant/wine bar and mediterraneo

food and spa massage pricing were very high

food and room service outstanding

the walkways, pool & stonehouse restaurants

the spa was overpriced.

i thought the hotel was beautiful. we had room service for breakfast.

we enjoyed the deck, pool & scenery

comfortable beds spacious rooms dog friendly great dining + room service

it was a weekend so there were kids running up & down the corridors … awful

could have been cleaner, but i think all these issues are from the numerous kids sports teams staying during our stay

one can walk to the corner strip mall housing a nail shop/spa but as we

really convenient, nice grounds (loved the massage chairs!). and a nice pool/spa area.

really convenient, nice grounds (loved the massage chairs!). and a nice pool/spa area.

the pool is nice, people were nice and welcoming, it is very easy to access

we were so pleasantly surprised firstly by it’s appearance in the lobby, it has a cosy bar right next door, the staff is so nice, rooms were clean and very quiet (even though the highway

breakfast was extra special

whole stay was an important part of our holiday and it was great having breakfast with the owners who were very helpful and interesting

wonderful host that took pride in his property and in the wonderful breakfast we received

breakfast prepared by christian was excellent - even homemade bread

very stylish place. well equipped. tasty breakfast. very nice manager.

outdoor pool was wonderful

pool area could use new lounging furniture more comfortable open bar at 2 o clock.

room service was prompt

ich should be standard) and having to pay for

attendance that i dealt with in the front excellent i was very pleased to tip in the dining room bar area in the valet

i would have an info screen on the hotel on location of ice machines, location of fitness room, pool hours, etc that came on the tv when it was turned on, to assist guests

i only stayed three nights so did not get to use all the facilities like the pool and gym which looked good as well

gym has minimal equipment

due to the season, breakfast was not avaialable

we asked for towels at the pool multiple times and never received

an additional choice of bread and include orange juicein the breakfast would be great

the design of the hotel, breakfast, little cozy backyard, staff, free parking, etc

was quiet felt very safe and bed was very comfy, kids loved the giant tub and the private patio

the shower took a little getting used to, and breakfast was average at best.

and the daily breakfast baskets were wonderful

the location on the beach, the staff, the included breakfast

breakfast downstairs and the food was beyond great, along with the lady's that worked there my kids love it there

the guys at the bar on the rooftop were also the best -- friendly to the kids, helpful, and offered great service

loved the location great staff room service rooftop lounge clean comfortable and fresh

there is a peloton bike in the gym which is unusable due to super bad wifi coverage in there

tip: we really enjoyed dinner at casa12 just two blocks away + mao's kitchen for lunch, so good

bed was a bit lumpy and the kitchen needs a few more coffee cups and plates

the suite includes a kitchen, pans to cook with, bowls, plates, utensils which to me was a plus since my guest and i

suite with kitchen but had nothing provided eg kitchen towel , washing up items etc

old appliances, old kitchen cabinets, dirty floors, bathroom fixtures seized and unable to move

paper thin walls. we must have been next to the laundry. at least that's what it sounded like.

parking filled up fast but it really wasnt an issue considering there was plenty in the front

no hot water in the evenings

large room with a lot of amenities. they even have a guest laundry room on site.

wifi problem.

i like that they offered early checkin and late check out as well as options to upgrade the room

also they charged for an early check in - by 40mins - without letting me know there would be a charge for that

appreciated late check out option and good

staff are very nice and helpful, front desk staff alfonso helped me to have early check in when my flight arrived in the early morning

we have asked for a late check out as our flight was departing at 7 pm back to germany

free parking and wifi

great small gym with the key equipment i needed 2

no breakfast room service, tv selections limited, coffee machine leaked.

parking was easy and secure

plus the parking lot was behind us

no laundry facilities, no lobby rest room, no breakfast, no towel bar near sink.

my reservation dates and the front desk not only assisted in correcting the error but provided an early check in

the on site laundry available to guests was a plus for us as we arrived to find our luggage contents drenched

great location, easy parking, friendly staff

early check in

breakfast was plentiful and buffet plates refilled until the end

breakfast buffet had tasty choices

love the special attention with breakfast and snacks

it’s a lovely bed and breakfast

the cookies were delicious, nice fresh breakfast and snacks during wine hour

loved staying in this hotel and my friends, and i were so happy staying there, breakfast was good for us and location was perfect, clean hotel and very nice room

breakfast and location

near to ucla, hammer museum, and other convenient shops. compliment breakfast was really good!

continental breakfast, included, was very good

free parking free breakfast good location

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

spa was very exclusive and a premier experience

drinks at the bar are outrageously expensive and made me resentful.

excellent dining and bar selections

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum' sometimes

wifi was good, there were extra coffee pods and soaps, there were plates and cups on the table

bar was closed due to a lack of alcohol permit

good wifi

added bonus of a small kitchen with fridge and microwave

some notes for awareness: the parking lot is fairly tight

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

-no pool

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

the room also has microwave , and they have laundry room for guest so i can wash my clothes

for a hotel of this class, at least the use of the sauna / pool should be included

pool it’s super cool being on the roof but it april is was far too cold even though it is said to

the bar and lounge area in the main lobby is frequented by a lot of younger hip los angeles peeps

the pool was tiny and overcrowded, not befitting a hotel of their stature

spacious large gym with new equipment - new and modern throughout - spacious rooms and bathroom - thoughtful staff

food could be better quality in room service

we had a spa massage it was so good and relaxing

breakfast is popular among los angelinos and you find many people just coming for it

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy them in our trip

double espresso coffee us$16 each at breakfast

mike was extremely helpful as well at the two gentlemen at the bar and the nice guy that took care of our baggage

ol, gym, bar) and convenient location for beverly hills and the surrounding areas

location is great, comfortable beds, spacious rooms, great service, bar and restaurant on site

lobby bar & restaurant

great location, friendly staff, spacious rooms, modern vibe, lovely pool area.

the food is delicious the bar is beautiful i enjoyed my stay in the hotel

room service was very expensive and unreasonable

the downstairs lobby area and bar were sophisticated and comfortable

i was told) but it should be used more often, for example they should open up an afternoon bar or a lounge area for in-house guests and outside visitors

as we stepped out of our car by hotel staff in a very friendly way and ushered into the lobby bar for a bellini and then check in at the bar