dirty pool

was able to get a nice little workout in the gym

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

room service could be better

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn

no hot tub near the pool or anywhere

comfortable bed, pool, free water and beer, premium movies for evenings tv watch in bed, free parking, great

somehow i got a room in the top floor a jr suite with minibar, snacks and balcony plus i got free breakfast and

the ac was broken in the gym, so it was extremely hot and humid in there the entire stay

spa and pool are outstanding

poor wifi

the property was in a good location, the wifi was good.

late check out

the staff was very friendly and the parking was safe

fast and reliable wifi

breakfast is good

breakfast, room and location just wonderful

gym must be improved

the indoor pool

did not try the pool but it looked cool

they have a parking garage which was nice as well

parking its a little confused and dangerous, and pool water is very cold

the pool look nice but i didn t used it

i reserved, said breakfast included

complementory breakfast needs to better

the pool look nice but i didn’t used it

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

the pool was dirty

the staff was really lovely, and the room rate included valet parking which worked great

valet parking does not accommodate standard (manual transmission) cars

the valet parking does not handle standard (manual transmission) cars

to sports centers, banks, restaurants, safe parking under hotel, nice appearance, night life close by, e-z walk

no hot water any of the people of the staff help us with this issue my kids went to the pool and they told us

loved the breakfast we ordered room service every morning, the location was great in the center of all hot

pool closed at 7 son couldn t find pool towels

if you love football leon team next door and a casino next to it nice buffet and swimming pool

beautiful view of the cathedral from the rooftop terrace! and excellent wifi in the room.

great location, clean and well-kept, spacious, strong hot water and wifi.

hotel parking is a little tricky if the hotel is booked out!

we loved the included continental breakfast.

the included continental breakfast was good

did not like their policy to retain the money when i booked and the breakfast could have been little better

breakfast was excellent; the free continental option is more than sufficient, but there is an

great service at a four star resort! my little son enjoyed the swimming pool.

to go to the front desk to report both issues and then had to go to the restaurant to place our room service

gym was in bad shape

room service from the cafe, after an hour it was not delivered, went to check and i was told the

rooms not secure staff not responsive drunk bartender room service was late in delivering items

parking was good but not well signposted so had to do loop through heavy traffic to find it second

really big room, free parking, very close to the main square

the offsite parking (although not part of the hotel, but recommended by them) was very disorganized and the

the front staff provided a hair dryer and the wifi code when asked.

good wifi

and, easy parking

free parking

no wifi. never worked.

room basic menu at the restaurant very basic drinks bar not true to the menu food delivery mistake on side

located in the city centre with free valet parking for guests

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

no sign of hot water when we went to shower, wifi wasn t very good or strong

i don t think anyone has ever asked for room service there

the pool was amazing and clean

lobby was nice clean pool looked nice

pool, comfy beds, great water pressure

also pretty decent buffet for adults and kids eat for free

music in the pool was good and the welcome drink was tasty

the lady in the kitchen was such a lovely person

they don't have a minibar for you to store your meds or closet/drawers for you to save your clothes

pool very nice water in pool very good

couldn't use the swimming pool but looked very nice

clean, well-located, affordable. the gym is practical.

the swimming pool area is really nice and the gym is also a highlight of the hotel

had to request toiletries several times after each room service

large choice at the room service and fast

the terrace with bar & swimming pool is a real highlight

the restaurant is delicious to dine and the breakfast is also great

the room and the pool

there was parking included in the accommodations we paid for along with breakfast

breakfast is really bad

not confortable but the worst thing is they have a bar with loud music all night impossible to

wifi at all (when i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

the gym needs more ventilation and equipment

there was no kitchenette, even though it was listed as a room feature

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

check in was easy and the hotel had parking space

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast not so good

breakfast was good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

late entry to my room and no complimentary breakfast

was a bit hard to order room service but once the order was completed the food arrived quickly and was very good

liked the design of the interior courtyard, the room amenities, the upstairs bar and the breakfast

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located

breakfast was really good and the location is perfect

parking lot is a mess, dirty and full of old funriture

the breakfast was old

i enjoyed the options of breakfast and it was in a quiet location.

the person who helped me never offered me the wifi password, never explained to me about breakfast

breakfast so poor

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from

pool, cinema, spa areas, reception and staff friendliness

there is a wonderful spa on site, which you must pay extra for, but we have used it many times before and is

spa is super but jacuzzi didn t work properly

the gym is really old. the beds are not really comfortable

pool seemed a bit dirty

pools , bar , restaurant

breakfast and lunch were ok but some effort to improve options at dinner would improve the overall

gave us an late check out so we could enjoy one more dip in the very nice hot springs

breakfast is low quality

swimming pool and spa are recommended

beautiful building, grounds, pool & restaurant