place, the setting, the rooms and common places such as the pool and the bar & restaurant area are very spacious

i do feel the unit itself lack some details in the kitchen for the price point

kitchen was not fully equipped, we had to ask for silverware

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services

the kitchen has all the basics except for some things, such as a wine opener, garbage bags and napkins

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services

design; large size room, clean; daily room service; friendly staff; delicious food offered (except the pancakes

hotel is super close to downtown and the pool is amazing it has heated water, the staff are super nice, our car

space, it is quiet, honeymoon perfect, meals delicious. safe parking lot.

nice pool, comfy bed, good shower and overall a nice room with an amazing cieling

spa service is great and affordable

and the parking lot is to small other than that everything was good

was my favorite part i felt like i was waking up out of my bedroom and walking into the kitchen for a nice

the parking line , and the accesability to the rooms

minor point: secure parking is limited and a bit tight to enter and exit

cleaness, design of hotel , pool,

also the outside pool and jacuzzi were not very useable as they were usually full of dirt (leaves, petals, dust

incredible breakfast and beautiful building. well appointed and thought out.

wifi worked well

nice pool and amenities such as a gym

gym/ pool running track good

nice hotel with plenty of parking

breakfast could be a little more varied--the same limited menu every day which gets old after 5

good parking with cover

great place! and parking!

rooms; very clean and spacious; either with mini or full kitchen, very detailed and nice room decor

we ate breakfast there every morning prepared by the wonderful isabel

comfortable bed and room, beautiful and luxurious small hotel, everything you might need, and breakfast and

very clean, good breakfast, quiet and lovely neighbourhood.

also were willing to do a late check out

parking was secure and night guard was helpful in getting a taxi to the downtown

we could not get wifi in our room or the dining room

no tv in the room and the wifi was very weak.

house and artistic decoration and english fluent receptionist, parking for car inside the premisy, close to the

pet fee of 400 mxn per night was excessive

on our first morning, a saturday morning, there was no breakfast served

their rooftop restaurant is open only certain days and only for breakfast on sunday

breakfast tray was a nice surprise.

is no breakfast at the hotel, just lunch and dinner

samantha and cesar truly set the bar high for any other hotel experience

a small fridge/mini bar would have been a nice plus, but not a big deal to not have.

so in the mornings i could hear everything from the kitchen and dining room, which interrupted my sleep

the food was very good and when we asked if they could possibly open the kitchen for breakfast at 8:30 (so we

party s at the roof bar were loud and couldn t sleep

booked three rooms for four adults and four kids because the site said that these rooms would each accommodate

the wifi was not strong

poor wifi noisy due to poor building construction

kids above us jumping around every night

hotel has excellent amenities and since i was traveling with my pets, this place is perfect for them with the

the restaurant and the bar service is very slow

pool in the pictures does not look like the pool at the hotel anymore the little railing was

the gym smells strongly of the rubber tiles on the floor

the jacuzzi and pool, the jacuzzi needs to be retiled

the views from the patios and the hot air balloons, to meeting new friends at breakfast, made it all the more

the pool is perfect

the breakfast was prepared for us in the moment

breakfast is delicious

pretty inside and breakfast was good

no coffee maker in room and no coffee available until breakfast at 9am.

delicious breakfast

hotel is so new and modern, the cleanliness is so good and there is a bar in the bottom of the hotel

s no private parking, so i was a little bummed, you just leave the car at the side of the hotel

some evenings the entertainment in the bar went on a little late

value clean good wifi

the wifi was great

cheap ineffective fireplace

parking lot and spaces are lousy

the wifi is very poor and the tv signal algo improvement.

the room in comfortable, the spa service it is nice to have

very nice hotel. shuttle service very good, felipe was very friendly.

the music is very loud from 10am to 1am and you can hear even from the rooms the wifi never worked, basic

the hotel offers a fantastic shuttle that can take you anywhere within the city

pay attention to details, the staff was very friendly and addressed all our requests, the rooftop bar was

the hotel also has a shuttle van to take guest to different locations in san miguel

the hotel is small so if they play loud techno music by the pool, you're going to hear it in all the rooms

great breakfast

parking was bit far away for my preferences, but during the year-end, i would not have wanted to

parking is available but offsite and not every room had a safe.

the terrace view is stunning, included breakfast was delicious, and the room is beautiful.

close to everything and delicious breakfast!!!

we didn t have wifi signal any day of our stay.

the breakfast. mine was really salty and my husbands was flavorless.

lots of stairs. again staff super helpful w baggage room service.

booked our stay for two (2) adults and two (2) kids

are no facilities to do washing no happy hour breakfast was quite hit and miss

pool was very dirty, not usable

the garden is so peaceful, as is the pool

i didn t like that the pool was cold

the pool was not suitable for children.

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived

liked everything; included breakfast each morning.

each morning, i was greeted with coffee and a lovely breakfast by sweet staff members

there is a simple breakfast included and on weekends there is a discounted option for a brunch buffet which is

nice location, parking included, really nice staff, included breakfast was delicious and in a beautiful garden

we had made to order breakfast and happy hour margaritas, all delicious

the kitchen staff was polite but they kept up charging us for food items

it has a very nice living area and kitchen that is available to guest

) the wifi didn't work very well, and the tv did not have many channels

very weak wifi connection

room was at the end and the wifi didn t make it into the room

pathway to the room from the entry/parking area is a bit awkward, particularly with luggage

one of the very few hotels in the area which had secure, onsite parking

parking situation got complicated for leaving early in the morning but the staff was helpful

no hot water, sink clogged, no wifi, not enough towels or mats, bed linens dirty...

the parking lot of the hotel is before the hotel, and not clearly marked, so we went around the square

breakfast was ok. decorations are very good.

parking is free and right across in a locked lot. super pleasant customer service.

we enjoyed the rooftop bar and deck, which just happens to be next to trees with dozens of nesting great herons

we were not able to take a drink from the rooftop bar to the adjacent pool area.

the pool is a stunner - it's on the rooftop with a view of the entire city including the parochia

breakfast was good, but everything was a little expensive

beautiful decorated, stellar location. amazing rooftop pool

there is a bar there too - it was so relaxing and beautiful

parking lot available

wifi is intermittent

the breakfast was good but had limited options

bug in towel, confusing breakfast policies, poor parking spaces, far from downtown.

breakfast was delicious and the view from the complimentary breakfast was breath taking

wifi could have a better signal

the wifi in our room wasnt working.

showers a little luke warm, buffet breakfast at the weekend not the best, variable wifi quality

no restaurant or bar on premises. check out the nearby rosewood hotel rooftop bar for drinks.

there are so many fine touches like water provided in room, chocolate after cleaning, and late check out

room service adequate

room had no windows and it smelled of sewer/moisture: uncomfortable layout and very slow wifi

coffee at breakfast

doesn't have parking, have a convenion with other hotel but need valet parking

parking is a block away at another hotel and is not

breakfast menu offers both hot and cold meals that were deliciously prepared, but the outdoor patio

comfortable beds, tv with english, free wifi

the breakfast was excellent and the staff were too.

our room was spacious and comfortable and had a nice patio connected to our room

the parking is an issue and they clearly state that it is 20 minutes away

location friendly staff quiet room good ac excellent wi-fi delicious breakfast served rooftop with a fabulous

was expecting a continental breakfast, so a choice of eggs, meats and fruit was a welcome surprise

hotel offered valet parking and assisted with our suitcases

the roof top pool has the size of 1sm and is dirty

temperature control with top notch ac, great water temperature and pressure , and the best breakfast

the roof top bar was not open while we there.

it s a pity the rooftop bar area wasn t up and running!

only wish it had a pool or hot tub.

*wifi was terrible and basically useless

wifi connection was weak

our stay the wifi and streaming services on the tv didn't work and the hotel were not able to fix it

comfort, reliable kind staff, responsiveness of the manager who went beyond to ensure stable wifi for important

wifi in the room was a bit slow, but really that's our only complaint.

omero prepared a tasty and healthful breakfast for us each morning

it was a continental breakfast which was a perfect way to start the day.

roof bar could have been more well stocked breakfast might have had some additional choices, but overall we were

free breakfast was a good start to the morning

wifi wasn't great

small rooms and the wifi was not great.

we were near the laundry and the dryer squealed for hours every day

good wifi

rooftop bar with an excellent view

only stayed open until 9pm, after that no drinks, not even for room service

the wifi works very well for calls

the staff was wonderful, the breakfast was great and our room was beautiful

amazing staff, great breakfast and super cute hotel

breakfast even though my research said they had a bar and restaurant

had lots of trouble with intermittent wifi in my room

they have a partnership with a parking lot nearby, so it's quite convenient

warm, friendly helpful staff excellent daily room service great breakfast wonderful location

wifi, it would would then stop so i you ll have to turn off the wifi and connect every two

very good breakfast included

gym is a trash

pool, great gym, a real asset for a busy travel schedule

room is spacious, bed is comfortable, breakfast is great, pool warm, definitely would stay again

pool, great gym, a real asset for a busy travel schedule

the pool was nice

breakfast was delicious, they made us feel at home.

breakfast cxhoices excellent; hosts very helpful

great breakfast.

the owners make you feel at home and the breakfast is excellent

windows facing the central plant filled patio where tasty mexican specialties can be ordered at breakfast from

lovely pool area

we enjoyed the pool area, so beautiful and peaceful and watching the view of the cathedral and sunset from the

was extreme slow and so expenicie beyond what bookings had - so my 300 room was 500 - no spa -no kate night

room service: stay away from continental breakfast

the property itself is a dream- the pool is to die for- cute bar- great food- we ordered room service twice

breakfast was delicious all 3 days

they provide breakfast which was always excellent

breakfast ok staff great location great room terrible shower very bad

the breakfast was perfect, the staff was really nice and helpful

my suite had a kitchen but no plates or

the breakfast and restaurant was nice and separate seating was nice

the hotel is beautiful, a lot of common areas, rooftop, pool

the kids loved the little pool, though there are mosquitos in the garden so you can t sit out as long

breakfast was great: bread, fruit and eggs along with coffee or tea and juice

amenity kit provided was super basic bar soap and cheap lotion in a dispenser

beautiful rooms and a great rooftop bar and lounge

wished the rooms were a bit larger and that the tasty breakfast and coffee was served before 9am

breakfast not as good but lots of restaurants in the area

the laundry service took only a couple of hours and very reasonable

beds great roof terrace for breakfast and views of the centre super friendly staff valet parking

we didn't have to worry about parking because the valet takes care of everything

great service and delicious breakfast

that breakfast started so late/

the only thing i didn't like was that there is no parking on site.

breakfast was very good, the hotel is beautiful, and the staff went above and beyond to assist us

the pool is not great, could he a bit warmer

breakfast was wonderful. staff very friendly and helpful.

very good breakfast, quiet room location, courteous and helpful staff.

its an older hotel, there were a few issues with the shower and fireplace, but nothing major or worth mentioning

breakfast was amazing; the rooftop bar had delicious food/drinks, beautiful views of the city and the staff was

the location is perfect - right in the centre - and there is a very nice rooftop bar and restaurant with amazing

wifi is not great and there is no elevator nor people who will help you carry suitcases up the

music was loud from the rooftop bar and it is not soundproof

the bar & restaurant are great

the wifi was super slow, that is, when a connection was available

and finally, the spa is a great experience

excellent complimentary continental breakfast

nice view!! the most important is pet friendly ud83dudc3e

bed was very comfy, breakfast was underwhelming, lacked flavour

valet parking available, very close proximity to entertainment sites

the wifi internet connection needs an urgent upgrade: no internet in the rooms, only in common areas

wifi was bad

nice seating area in the room and bath facilities; wifi was a little weak

private parking with valet

they have valet parking

wifi signal was weak in the room, but ok in the common area.

our kids loved it, they wanted to extend our stay

parking is an issue but covered by the hotel

the rooms were a little dark... poor wifi

central , clean, safe. full kitchen . seperate room for sleeping huge help with kids

having a kitchen does allow guests to make their own if they do some shopping

rgaritas, wine, breakfast suggestions, etc)

the breakfast was delicious and all the fruits were fresh

breakfast was delicious, service was very pleasant, the place is beautiful

they got us everything we needed

the experience would have been better had the place had a pool to cool off

we met the owner of the boutique hotel at breakfast

great breakfast, friendly staff, so cute and clean

breakfast was really good and it's served in their dining room or patio

one requirement was a pool for the kids

breakfast was delicious and staff very friendly. great location!

wifi worked well, shower hot and good pressure

no wifi

i didn t like how the wifi didn t reach to the room

i missed hair dryer. unfortunately wifi was not working almost all our stay.

stairs everywhere!!! wifi not available all the time a big fail

the bed was not so comfortable. wifi was really slow.

pool was dirty

the pool was dirty, exposed wires from a light

pool was not clean so i didn t use it, also would prefer a duvet rather than blanket but that is

wifi in the room didn t work which was really bad for us bearing in mind the price of the room

the hotel bar used fresh lime juice (instead of sweet&sour mix) and the location is incredible