they have valet parking

we had a lot of issues with the wifi, maybe they could do something about it

all was good. we left before breakfast, so don't know. service was good.

breakfast could have been clearer- i would have liked to be given the ticket when i checked in so

breakfast was not good and weekend night was too loud because next to a disco going on till 3 am

breakfast was in another restaurant a 5 min walk away and it was a bit basic.

wifi worked well, shower hot and good pressure

parking is a issue but they meet you on the corner and take the car to their parking facility

at the property we re very helpful, we had breakfast at the hotel terrace every morning, the food was delicious

call hotel to ensure the parking spot is provided

breakfast was a great every morning, our server diana was a pleasure

room could have better lighting. no pool.

pool was not clean so i didn t use it, also would prefer a duvet rather than blanket but that is

pool was dirty

it doesn t have a restaurant or room service and they charge for the parking lot besides the full

wifi in the room didn t work which was really bad for us bearing in mind the price of the room

pool was neglected and water was not heated.

nice view!! the most important is pet friendly ud83dudc3e

breakfast was a simple continental breakfast

just the pricing was steep compared to the facility and breakfast

the wifi was super slow, that is, when a connection was available

was amazing, lots of space, great breakfast and good service overall

love that hotel is pet friendly and felt very clean and safe

a pool for the kids would have been great. however our room did have a nice terrace.

not enough towels and facilities at the room. the wifi didn t work very well.

wifi wasn't working in our room, though they were working to fix it as we left

the breakfast was perfect, the staff was really nice and helpful

breakfast was delicious all 3 days

breakfast ok staff great location great room terrible shower very bad

they provide breakfast which was always excellent

no room service and a late start on breakfast we had to go into town

we had an early starts to the days, and they made sure that breakfast was ready

a morning cold plunge in the dip pool started each day with a buzz & kept us feeling lively and energized

quality take center stage with in this unrivaled location, where mornings begin with a gourmet breakfast prepared

a rooftop bar with jacuzzi

wished the rooms were a bit larger and that the tasty breakfast and coffee was served before 9am

breakfast area needs some area heaters

wifi was great, breakfast at the rooftop was lovely, location is incredible

and i were very impressed with the cleanliness of the room to the point that we opted to skip room service

beautiful rooms and a great rooftop bar and lounge

wifi wasn t very good.

the wifi is very slow

and the bar upstairs

reception staff demotivated (although not all of them) no instructions provided on breakfast, wifi, city map

did not breakfast there. the location was fantastic. enjoyed the rooftop bar and restaurant

the location is perfect - right in the centre - and there is a very nice rooftop bar and restaurant with amazing

the rooftop is awesome and we love that it is pet friendly.

wifi signal was weak in the room, but ok in the common area.

if you go to the pool you have to walk through the restaurant so thats a bit odd

terrace was closed and we had to call the front desk to order drinks in the pool area

fireplace in the room, the decor, courtesy every night

no room service after 9pm, pool was a little small.

lovely rooftop bar and the staff was very helpful with transportion to and from the airport and local venues

the breakfast is delicious and generous

the kids loved the place

weak wifi. no bar (but we knew that going in), some issues with the heating.

windows facing the central plant filled patio where tasty mexican specialties can be ordered at breakfast from

the breakfast menu is incredible, and the food is delicious

no wifi in the room

the wifi never worked properly and the hotel didn't seem to worry much to fix it

clean, good wifi, big bed, nice design of the room and bathroom

terrible wifi

private parking with valet

wifi was rough

location, free parking, cost/value ratio

super friendly personnel who took care of parking our car

the staff, and maid room service were top notch

wifi could sometimes be slightly slow but is still acceptable

parking on premises, but they work together with a parking lot that is very close

also, the breakfast is pretty good and varied, and lunch options are also tasty and very reasonably priced

smells from kitchen, like cooking oil, enter the rooms

many choices for breakfast

ac and wifi worked excellent

we requested laundry service - it was done and delivered in 2 hours

after restaurant and bar closes at 5 pm staff hangs out at bar for a few hours

the hotel advertised they had free wifi available for guests, but it was awful- couldn't send emails or texts

location, rooms, breakfast, people, design

roof top restaurant is outstanding as is breakfast

great room in a great location the on/off fireplace is nice too.

the breakfast delicious, the general manager gina, is adorable, warm and gentle, always kind and making

breakfast was included in our rate and was wonderful

the breakfast was top notch

really nice location and nicely furnished, clean and helpful staff regarding parking.

our room selection included daily breakfast

the separate living space with the pull-out sofa bed was just right for the kids

temperature control with top notch ac, great water temperature and pressure , and the best breakfast

breakfast was served in a side room by a friendly staff and was delicious

square, the rooms are very comfortable, the staff are very friendly and attentive, there is a let parking service

free parking slot in

we enjoyed the camaraderie at the breakfast table each morning and the food was always delicious

room was a bit cold at night (we visited in december around new years); our room did have a fireplace, which

breakfast was delicious and staff very friendly. great location!

one requirement was a pool for the kids

staff are nice and helpful, cooking breakfast on the spot every morning

delicious breakfast, beautiful artworks

breakfast was really good and it's served in their dining room or patio

lovely pool area

the property itself is a dream- the pool is to die for- cute bar- great food- we ordered room service twice

the spa could have more facilities if i really need to find an area of improvement

we unfortunately were not able to use the lovely pool area

the hotel is pet friendly

central location - easy to walk everywhere; friendly staff; good wifi;

coffee at breakfast

parking is a block away at another hotel and is not

comfortable beds, tv with english, free wifi

no parking hotel

room had no windows and it smelled of sewer/moisture: uncomfortable layout and very slow wifi

the breakfast was delicious, the location was great, we didnt have noise, our arrival was nice

staff were exceptionally nice, and valet parking was very convenient

breakfast on the rooftop each morning was a pleasure not to be skipped

our room was spacious and comfortable and had a nice patio connected to our room

the spa tub was disappointing - the water, which must have come from a different source, was very

hidden gem in san miguel very well located beautiful breakfast bread was delicious, optional +$ breakfast and

unfortunately i dont recommend it hotel policy on guests noise it is null ,,had to deal with kids screaming

is good, breakfast was abundant and delicious, coffee smelled amazing and it is feasible for people with car

big room, comfortable beds, lots of pillows, good wifi, nice toiletries, good towels

were very helpful: organising laundry, taxis and an early breakfast on our departure date

great location. staff was kind and very helpful. continental breakfast was good up on roof.

bed, complementary hot breakfast at neighboring b & b, excellent location, beautiful view from

we loved the breakfast on the rooftop with such a beautiful view of the city

great wifi

nice rooms, basic breakfast serviced on the outdoor terrace or in the room

there is no room service

they didn t tell us there was a wedding, and we couldn t even order room service that night.

the onsite bar and bartender were fun

no restaurant or bar on premises. check out the nearby rosewood hotel rooftop bar for drinks.

wifi, was not working well and cell signal is not strong enough

amazing staff, great breakfast and super cute hotel

from room service to rooftop terrace bar and hotel security staff

wonderful staff, superb breakfast included and the location slightly away from the thick of the action was

clean location and a bar with a nice view

owner welcomed us upon check in, offered us personalized breakfast options to choose from

just the breakfast

breakfast, which is included, was okay (fruit, cereal, scrambled eggs, toast, juice, coffee) but

location. early check in. staff.

excellent location and friendly helpful staff . nice little spa and rooftop

the rooms and pool

the bed was not so comfortable. wifi was really slow.

no wifi

great location good value for money overall decent wifi daily cleaning service

i missed hair dryer. unfortunately wifi was not working almost all our stay.

stairs everywhere!!! wifi not available all the time a big fail

for doing online work, the wifi system at the hotel was inadequate -- wifi signal strength was low, and bandwidth

enjoyed the heated pool

the pool was warm

room, friendly and helpful staff, good breakfast, nice pool and deck for cooling off during the heat of the

the breakfast and restaurant was nice and separate seating was nice

wifi connection was weak

our stay the wifi and streaming services on the tv didn't work and the hotel were not able to fix it

comfort, reliable kind staff, responsiveness of the manager who went beyond to ensure stable wifi for important

only wish it had a pool or hot tub.

*wifi was terrible and basically useless

wifi could have a better signal

the wifi is not always connected.

if you are driving, there is valet parking

kitchen was very nice and clean

wifi is spotty at best

having a kitchen does allow guests to make their own if they do some shopping

breakfast which was included in my stay was so full of authentic flavor, it was amazing

breakfast, like eating in the local restaurants

are very nice and spacious, good shower pressure, great breakfast

an outstanding breakfast restaurant across the lane and about 10 doors down towards the ccenter of the centro

wifi was spotty to non-existent

weak wifi, had to use my mobile data to navigate.

breakfast was very good

breakfast was very good, the hotel is beautiful, and the staff went above and beyond to assist us

very good breakfast, quiet room location, courteous and helpful staff.

breakfast was wonderful. staff very friendly and helpful.

i could have stayed on the premises all day, enjoying the pool and the rooftop

beautiful decorated, stellar location. amazing rooftop pool

breakfast was good, but everything was a little expensive

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

the pool is a stunner - it's on the rooftop with a view of the entire city including the parochia

there is a bar there too - it was so relaxing and beautiful

breakfast was generous and excellent

the gardens, historic buildings,decor,view and breakfast!

this place, as there are multiple seating areas, many with views of the city, as well as a small pool

rgaritas, wine, breakfast suggestions, etc)

the staff was very kind, the breakfast was fresh with different options everyday served in beautiful ceramics

breakfast even though my research said they had a bar and restaurant

stay next to the bar and at night there were a loud noise from some machine at the bar area which i am not sure

wifi is strong

cozy and clean place with a bar and a pool table which we had sadly no time to enjoy

close to historic center you can go there on foot, iwas not expecting the valet parking service, it's very quiet

there is a bar and the restaurant makes great good

the breakfast was good loved the fresh watermelon, and the cooks were very sweet too

good, terrace is so cozy, they even let us choose the room we preferred with a free early check in, lovely check

wifi didn't work at all, water pressure is very low, couldn't wash my hair properly

there is bog locker in room, wifi good

use of kitchen

wifi was not consistent.

the continental breakfast (included) was a great start to the morning offering fruits, granola, yogurt and

breakfast was simple but adequate, yogurt, fruit and fresh baked bread along with a selection of

the staff was very helpful and they even did our laundry for a small fee

wifi in the room was a bit slow, but really that's our only complaint.

we enjoyed the rooftop bar and deck, which just happens to be next to trees with dozens of nesting great herons

wifi wasn't great

we were near the laundry and the dryer squealed for hours every day

good wifi

small rooms and the wifi was not great.

about sma the room was large and beautiful with top quality linens and products and gas fireplace

didn t have air conditioning during our entire stay or wifi (at night)

room large, comfortable with both ac unit that worked well as gas fireplace that toasted up the room at night

liked everything; included breakfast each morning.

be had even when the restaurant was officially closed and inquiry as to were we might find a laundry resulted

the included breakfast was very good. the buffet was excellent.

each morning, i was greeted with coffee and a lovely breakfast by sweet staff members

nice location, parking included, really nice staff, included breakfast was delicious and in a beautiful garden

wifi connection was weak at the room.

we were charged the same price as a full room per night for a small pet, plus a deposit and extra per room

very weak wifi connection

loved the room, also, the fact that the hotel had parking spaces, we left the car and walked to downtown

pathway to the room from the entry/parking area is a bit awkward, particularly with luggage

the terrace view is stunning, included breakfast was delicious, and the room is beautiful.

everyone is so kind, breakfast is awesome, as is everyone from the owners, managers, and staff

the breakfast was perfect outside dining with a nice selection and very accommodating service

we had breakfast included on rooftop terrace in our stay and it was awesome

breakfast was spectacular, truly some of the best meals of our entire visit to san miguel and

pool was very dirty, not usable

i didn t like that the pool was cold

the garden is so peaceful, as is the pool

had no heat or cooling other than a fireplace and a unit heater

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived

beautiful unique view by the pool not to mention hammocks hanging over it

i had an amazing deep tissue massage at the spa and enjoyed food and drinks by the pool

only down side is that you must book spa well in advance of your stay

great service, exceptional welcome and extremely clean facilities. amazing pool too!

we are far from that (housekeeping, wifi, concierge, breakfast, spa

the well-stocked kitchenette has a very cold refrigerator, microwave and gas stove with two burners

hotel is just few blocks from the main center, probably like 5 so you can walk even with kids

room also had a kitchenette area

the kitchen sink is small and hard to wash dishes in but i managed.

good kitchen facilities to permit longer stays, and a nice sitting area away from the sleeping area

the kitchen staff was polite but they kept up charging us for food items

it has a very nice living area and kitchen that is available to guest

) the wifi didn't work very well, and the tv did not have many channels

the wifi was not strong

poor wifi noisy due to poor building construction

breakfast was at 7:00 i like to wake up early to exercise and watch sun come up coffee helps to get

open spaces. breakfast service. bar service.

wifi: average

pool, great shower, beautiful grounds, cost, large rooms, good breakfast, daily cleaning and water bottles

parking is ample and on site -- a rarity in sma

plus there are no in room facilities for tea & coffee or a mini bar which would be most helpful

i likes the pool, only wish it was open later ~~

they had a special christmas dinner for guests who paid for, they closed their restaurant and room service

the facility has a pool and it was perfect for the kids to be entertained.

outside bar was never open, no one around

delicious breakfast

pretty inside and breakfast was good

no coffee maker in room and no coffee available until breakfast at 9am.

a small fridge/mini bar would have been a nice plus, but not a big deal to not have.

the food was very good and when we asked if they could possibly open the kitchen for breakfast at 8:30 (so we

party s at the roof bar were loud and couldn t sleep

the rooms face a courtyard and there’s early noise from the kitchen, but nothing too bad

so in the mornings i could hear everything from the kitchen and dining room, which interrupted my sleep

breakfast should be included in the hotel rates

on our first morning, a saturday morning, there was no breakfast served

is no breakfast at the hotel, just lunch and dinner

breakfast tray was a nice surprise.

their rooftop restaurant is open only certain days and only for breakfast on sunday

parking is on the street next to the hotel, so there is not really a reserved spot, i was lucky i

some evenings the entertainment in the bar went on a little late

the wifi was great

hotel is so new and modern, the cleanliness is so good and there is a bar in the bottom of the hotel

needs a tv, wifi drive me crazy, clean and modern.

no access to terrace for dinner or breakfast

i didn't get wifi access

only minor issue we had was with room service, as they did not get our order right and it took longer than

the breakfast. mine was really salty and my husbands was flavorless.

things: 1) we can use terrace for sometime, because the room next to us there were kids

bad wifi

wifi was very spotty and we could not get it in our room or in the dining area

house and artistic decoration and english fluent receptionist, parking for car inside the premisy, close to the

pet fee of 400 mxn per night was excessive

safe secure parking

cabs and uber are very cheap so clearly worth the 5 min ride to be in such a nice location with a pool, a view

and the kitchen team were wonderful

would have liked that the pool was heated

pool could have been cleaner

the breakfast was poor and the people that were at the kitchen eith no sense of service

and an amazing rooftop terrace with a fully equipped kitchen where is is a pleasure to have breakfast at the

the rooftop has an amazing kitchen, a beautiful terrace with an awesome view of the city

the bathroom, the closets, the full kitchen, rhe king bed, everything was big and comfy

breakfast was lovely fruit & cereal & pastries

very clean and our kitchen had everything we needed