pool

i basically got a soap bar on my own to use for bath

the kitchen was stocked with a variety of cookware, serving plates and utensils

our room was beautiful, kitchen was wonderful, very quiet

gym was crazy busy in the morning

beach is great for kids with the manmade cove that shelters and large waves

room was upgraded to higher category, we got early check in and late check out

room was upgraded to higher category, we got early check in and late check out

beach lagoon isn t great if u don t have kids , but it s still ok

breakfast restaurant prices were off the charts

size of room and bathroom. breakfast was excellent too.

of 6) …2 adults 2 kids n 2 toddlers …only complaint i got from them was how shallow the pool was but the best thing about it that still beat other hotels was the pool hours (opened later

onsite laundry was a saving grace for the trip

size of room size of bathroom kitchenette breakfast laundry facility starbucks next

low water pressure in shower. no room service. pool wasn’t clean

lastly the pool is only open til 7pm and there was no hot tub either

gym was brilliant and pool area too

we enjoyed the lobby

gym was brilliant and pool area too

arbucks, stores) and the pool

please upgrade your laundry facilities, having inoperable washers/dryers is really inconvenient.

beautiful views, nice bathroom, starbucks in the lobby, plenty of elevators in the building, laundry facilities, nice

hotel room was a bit small for 2 adults and 2 kids

it have a best bar ”pint jigger” the biggest whisky’s selection on the island !!!

signature steak restaurant on 36 floor has bar food from 430-6pm , meals for cheaper rate at that time

the bar also the workers was nice

extra charges for early check in when same rooms were empty in same area

requested an early check in time- booking was confirmed but check in wasn’t available until later in the

lack of amenities i.e. laundry service, kitchen, microwave.

changed clothes and was invited to hang out at the bar and pool area while i waited

the bar food was good and watching sunsets from the adults only deck a level above the pool and bar was

loved the pool and bar and restaurant so close to ala moana for shopping and a nice walk to the centre

no laundry available

staff are incredible and had early check in, so thankful

staff were friendly and very helpful. the pool and gym were nice and relaxing. will be back

the laundry facilities were great

cost of doing laundry.

) and the gym

great coffee shop and shops on the ground floor and good gym as well

pathetic small pool. ran out of pool towels.

the pool is small and crowded. the parking fee is quite expensive.

kids loved the pool and village

was the perfect size, kitchen was well equipped and had everything needed, and the room was very clean

the other 2 were kinda far away for a night swim with kids

save time and money on eating/drinking) and a washer/dryer

swimming pool. too crowded.

great pools, great restaurants, and the beach is beautiful

the staff was very nice and assisted us with everything from early check in to providing towls.

no room service

no self serve laundry facilities which is a bummer

there were washing machines dryers and a gym on the second floor

good laundry facilities - had a swim in the pool while doing a load of washing

- decent pool and gym - $23 onsite parking - staff were always cleaning and wearing masks - daily housekeeping avail

the room had no lanai, but has a kitchenette

laundry facilities were great

pool is by peoples rooms which was weird but we enjoyed the pool

enjoyed the room amenities and the pool. the fitness center could stand some improvements.

early check in was no problem

access to pool. coffee in room and lobby not too good. also dislike powdered coffee creamers!

pool was small which i read about before coming here but i used it at night after swimming all day

the kitchen and laundry in our suite made it even better as we did not have run around looking for laundry mats

pools nice but lots of kids would be nice to have an adults only section

the facilities in the kitchen was first class

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

the kids loved the japanese style toilet too

beach access, room size, comfortable beds, kitchen, laundry on same floor, partial ocean view

large and clean and crisp. size of 2 bedroom with a kitchen was amazingly well set up.

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

later pool times

also has laundry on every floor of lagoon tower & free to use

d fitness) start at 6 am

we didn t use the pool, gym, anything other than the room

are extra costs for using: pool, gym, wifi, towels

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

fee did not provided any benefit other than pool towel

we had partial ocean view room, it was very nice and we also loved the pool area

amazing location - studios wirh kitchen basics - affordable stay - some events like hula dancing and make a lei and wine and cheese

the hotel smells so pretty and the studios are equipped with everything you need in the kitchen

great location , friendly staff, quaint pool deck , a great place to stay !

the gym is small but has everything you need to stay in shape

very small underground hotel gym

family and i felt disappointed in the lack of amenities no room service no more breakfast by the pool bar no comps to voyager for the inconvenience of

loved the feel of the place. fabous pool bar staff. housekeeper was meticulous

gym needs to be bigger

wifi worked when it felt like it, not good enough for a 5 star resort, plus you could not get

it was perfect to send the kids to while being close to watch them

didn t intend to do laundry but the machines didn t wash out the clothes

i didn t receive room service one day after asking for it in the text and going to lobby to ask again

provided early check in service which i request property

everytime they open the door we can hear the squeak and the kids play with the door and you can image how annoying it is

the inconvenience of the laundry being down we stayed 10 days

cept the laundry room was down)inconvenient for a long stay like we did

pool was fantastic with nice towels and chaise lounges

pool was perfect as was the gym

it would be much better if it offers coin laundry machines for guests.

was a premium corner i think, this was perfect for us as we are a family of 5, 2 adults and 3 kids under 11

the pool was never too crowded and the omelet station in the breakfast buffet was top notch

value for a family with four younger kids

the laundry facility was clean and the machines were very efficient

wonderful to have a guest laundry to use

cup and bowl for kitchen

privacy, room was spacious, shower was excellent, air flow through the windows, beds comfy, pool

good location, value for money, complimentary toiletries, coin-operated laundry, and nice

able to get early check in for an additional $35.

the parking stall was too narrow, bathroom too small, no daily housekeeping, no quarters to do my laundryfrom the receptionist, smh, this will be my first and last to stay there

a, restaurant,bed making etc) all facilities were very clean and beautiful including the pool

small pool, restaurant bar snacks are pretty lame

the wifi was very sporadic and we only got it to work one time over eight days

the adult pool area.

need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we stayed over a week

the bar in the hotel stays open late

roof top pool, laundry facility, 2 lanai in room

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

the pool was a bit small so we didn’t end up using it

location, gym, hot tub and sauna.

very obliging with early check in and late check

very good fitness room

nice bar with friendly staff everywhere

fitness club, machines not working

jazz bar was a great adder

rooms were big and had all you need. great pool and staff were easy to talk with.

be perfect if there is laundry line in the bathroom for hand washed items, and one more desk and chair in the room

to everything and most of laundry is available

the laundry machine available was old and dilapidated

the suite had two full bathrooms and a small kitchen

an issue for us as we just went out, but the bar is only open during the day which is a shame

that was tough after a long flight with two kids under 2

pool, it is very very small

wife and kids (11 & 8) found the room extremely clean, spacious bedroom, big bathroom and a separate

they granted us early check in and late check out since the room was available so that made the stay even more

it is the best location the best service and nice ocean views. breakfast also delicious.

e yelp) - very happy overall with second

staff and they rent gopro and wifi as free

pool area

also the cost of having laundry done was ridiculously high

small pool

late check out was very accommodating

asking for late check out was met with a smile

the pool was little, but it was at least something for our little kids

was super helpful, rooms were clean and efficient, continental breakfast included yummy pineapple daily

i stayed here for 11 nights and the staff were friendly, the pool was a lovely spot to chill out and the hotel just had a great vibe

bacchus bar is a few steps away

the retro boutique-vibe, location, staff, pool, coffee in the mornings, coffee shop & mahina & suns restaurant

location. swimming pool. ac. room service. bathroom design. friendly staff

pool is really inviting with music being played close by

the pool area is bijou and relaxing ud83dude0a ✨bond/damage deposit: $100 (even if you stay a week or

the parking was horrible. the pool was small

pool is a little small but not a huge issue considering you have the whole ocean a short walk away

yes the pool is small, but we knew this and our plans were never to sit by the pool

the elevator to the gym and ice machine were difficult to get to as well

my kids enjoyed the miniature golf area

the pool area is nice and they have a small bar and chairs facing the pool

me do a late check out

laundry location & facility needs upgrade as we were rained out when it rained

did i not give late check out request

i was sad the pool was not open but i understand that there's construction.

most hotels, pool use had to be scheduled due to covid

gym, location, upgrade, breakfast

laundry machines

laundry facilities, convenient location to walk from and get picked up for tours

wifi was a bit in & out.

can hear room service in the morning, which isn't their fault, they need to work and socialise

but quick), laundry, pool, parking, plus a very good restaurant

tached restaurant) can deliver to front desk for room service delivery including $5 daily voucher

i checked online they have a laundry service but i thought it was a laundry room

the gym was not the best but definitely usable

a resort not beachfront (but very close to the main waikiki beach) pool small , just for kids

many kids in the pool

hotel gym didna

similar feedback with the laundry room, towards the beginning of our stay, only 1 washing machine was working but all 3 were

laundry machines were convenient

the bar had a coffee machine that didn't work for the time we were there

the great service in the hula grill bar by krasna

pool and spa great

pool could have been bigger

breakfast for two was included in our package and the food was excellent!

deadening: ie double glazing; cooling hard to control (fan speeds) breakfast option

was a little overpriced, such as breakfast pastries

the pool area was decent for the size of the property and the gym was also good

awesome pool, services and amenities

no food room service. breakfast was very expensive.

food was expensive we paid $80 for breakfast not logical.

beds very comfortable and size of room sufficient. facilities good and room service excellent.

pool was crowded with kids during the day and closed at 6

they had a breakfast option that wasnt the whole buffet

very high fees for early check in and check out. bar food was lousy and pricey.

the pool and garden area are

had a nice pool bar with nice snacks and swing seats

the pool, loungers and bar were a great outdoor space with the bar seat swings bringing a lot of joy to

unfortunately there was no early check in as they told me when i rang up before getting there

location in waikiki. comfy bed, nice view of the mountains/golf course. helpful staff.

see they are proud to work here, it feels like a well run property (for example - we noticed some kids had run through from the pool and wet the floor, but very quickly someone had come and sorted

the size of the room and full kitchen and the view over the mountains, canal and golf course.

location -perfect. self laundry. kids swimming pool.

wonderful staff. cozy courtyard pool. daily newspaper. beach towels provided

has full range of pots, pans and

also doing laundry outside

staff were happy to provide us with what we asked for, including early check in

owner is very nice and accommodating, he offered us early check in and late check out

appreciated having a kitchen and a laundry on site

i requested early check in & this was not in place on arrival but after paying for an upgrade to a

not much to choose for breakfast

the breakfast was so delicious we had it every day during our stay

outdoor pool area and bar are great to unwind and relax

dj at night so the bar is crowded and the music is awesome

the room was lovely and very comfortable. we also enjoyed the delicious breakfast each day.

big rooms. free mobile wifi. very convenient location. laundry in the premises. nice pool.

pool area was great, but the pool itself a little small. gym was large with a good view.

loved the location, the staff, the splash bar, the hawaiian guys that sang and the lady that danced

location, gym, cultural activities, staff were great.

the room is very nice location is premium pool is amazing

bed was very uncomfortable, the sheets smelled,like mildew and when we first arrived, my kids had chips in there bed and no one had chips, the bathroom shower and toilet had issues, the

food trucks, walk to zoo and aquarium, friendly helpful staff with a smile, coin operated laundry onsite, the hotel is great value, may not be brand new but is clean and

it?s cleaner than i expected, close to the beach and strip. there is a pool and gym.

to get an early check in, front desk staff were very helpful and this is a plus given arrival time of

amazing gym too

the pool was a bit of a disappointment for the kids but the jacuzzi made it up.

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

large pool area and poolside bar has good drinks and lunch food

a little outdated, tv options limited - you have to pay $20 us to watch a movie or even a kids package

handy to have a laundry onsite

i was very graciously given a very early check in which was after a flight from australia was a godsend

everything price, location, fridge, ac, catv, utensils, laundry, safety

laundry was outside and there were a lot of homeless.

receptionists were very friendly and helpful, laundry onsite was a plus

cute pool area

they offer clean towels for the beach or the pool along with chairs, mats

laundry in the house

pool bar didn't sell alcohol but you were allowed to bring your own alcohol to the outdoor pool area

pool area, beds, consumable

they treated me like a long time customer and know me and my kids' names

the kids loved mcdonalds next door and everything was walking distance

no laundry service

missing a laundry service on-site and it gets crowded at breakfast from the eggs n things restaurant on the

parking issue and no laundry room

handy having laundry facilities onsite

a very accommodating service for early check in and late check out for flight connections a first class stay

they had bug that bit my kids and i think me too bed was uncomfortable

were welcoming and even though i arrived early in the morning accommodated me with shower and pool access

hotel staff said they would attempt to arrange early check in and we appreciate they can’t guarantee, but once we arrived they made no effort to

wouldn’t give us early check in

a pool, gym

in the hotel to check all there facilities, everything was beautiful and high quality from the gym with peloton bikes and the beautiful pool and jacuzzi surrounded by a lovely landscape, the

wish the floor numbers were written for some facilities like the pool and gym

it has a gym and a pool

28 at around 8am was so nice to me, answered all my questions and gave us free late check out which made

we used the on-site laundry facilities which was convenient

wait time using the laundry facilities.

the laundry facilities where in the parking garage this was really the only thing i didn't like

walking distance to beach. friendly staff. pool on ground floor. late check out given.

early check in was very much appreciated and staff very

there were so many unsupervised kids in the hot tub at all times

the pool and spa areas were a bit busy at times, and it could be hard to find a spot, but overall the facilities

at the time the hotel was under renovation so the laundry room was closed

the food at swell bar

we were able to get in here the next day and they even put a rush on the room so we could get an early check in

no gym

the gym is small / almost nonexistent

the photos of the pool make it look better than what it is - but my kids spent about 3 hours a day in the pool, so it can’t be that bad

we were allowed an early check in as we arrived at 6am after a 10hr flight

location, great welcome at reception, room was available for early check in, great room size ( king ocean view)

lovely view of the hills, golf course, comfortable bed and continental breakfast that we enjoyed

block away from the beach, there's plenty of places around to eat at, laundromat was very nice, pool was perfect

pool, mini golf and comfy beds

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of the many we used during our stay

daily room service was awesome which made the room like the day we checked in

beach and especially if you have younger children like ourselves the beach is the best spot for kids swimming as it has the rock wall and water has no waves and is 4ft deep

beach is just across the property :) beach is so clean :) my kids loved the beach :) also, the hotel has a coin operated laundry facility available for 24 hours

lots of amenities in the resort, , restaurants, stores, pool, music in the evening, free classes daily,, towels for the beach, even boogie boards

spent most of the holiday in the pool area with the kids

rooms weren't sound proof and while we were there it was gradweek so we could hear the kids in all rooms around us, it wasn't really a big deal but if you are looking for absolute sound

was beach front and the beach accessories they gave us was great, perfect spot for the kids to swim in

the tiki grill & bar located on the third floor does amazing meals

also a good gym that was very quiet

the location and beach club for accessories are unbeatable imo, the umbrella, beach chair and kids water toys make the difference between a good day at the beach and a great one

i liked the late check out time also as we have another hotel to check in to later today, so it means we have

was superb, kids swam and rode waves right across the street at walls

add self-serve washer and dryer so guests can do laundry, especially guests with kids

staff were extra accommodating with early check in (at noon) and with super early check out (5am)

the beds weren't as large as we were used to, so it was a little squishy for 2 adults and 2 kids to share

no gym by the way

laundry services make staying for a few days a lot easier

great bar for watching sunset connected to the hotel as well as the starbucks next door

of laundry

my husband used the gym and said the equipment was limited

my kids enjoyed the fact that we could borrow beach toys and equipment on a daily basis

the breakfast choices were excellent. the hotel is situated only minutes form waikiki beach.

laundry cost me 24 dollars to wash 2 loads and the dryer so

the breakfast area and pool needs update. i understand updates are coming in october.

the gym has a small weight rack, a cable machine, treadmills, bikes, and one peloton bike

had a full kitchen but no pots and pans

there is also an on site laundry

we have 5 adults and 2 kids and we had plenty of space

great location. bed was good. quite place. nice shower. laundry was only 1,75.

a/c, a clean and comfy bed, a good shower, a kitchenette, refrigerator, iron, vending machines, laundry (coin operated)