was extra friendly and helpful; views are beautiful and relaxing; pool and hot tub are clean and in a great

staff was helpful with check-in and laundry

only item we had a bit of a challenge with was the wifi

it had good wifi and tv

our room was clean and the kitchen was well stocked with pans and utensils

friendly staff, clean room, wide variety for a delicious breakfast.

the pool. it s not big.

this place is how a wash-room is available to the guests, allowing us to wash a load or two of laundry

clean, friendly staff, nice rooms, and free breakfast and happy hour!

big rooms with kitchenette

there was also a fully equipped kitchen

beautiful new property with spacious rooms and a great breakfast!

only my boys/nephews who are swimmers, the only thing that they didn t like was how shallow the pool was,

charge tooooo much for laundry facilities

onsite laundry was a saving grace for the trip

like safeway, longs, l&l bbq, mcdonalds, grab a quick dinner or 7-11 gravb some snacks for the kids

location and view was great. the room was very big and spacious and had a laundry machine.

great view, cozy suite and full kitchen!

no chaise lounges around the pool.

downtown honolulu, quiet rooms and spacious living area with kitchen and laundry facilities

only bad experience is that we had breakfast in our room on the balcony every morning, but unfortunately nobody

only bad thing was the service at the adult pool was very very slow

service, food, location, kids camp

the adult pool was a great touch and just the friendly staff :-)

four season has a wonderful layout so that adults and kids can both have fun

the lagoons, pools, activities and services are the best

the use of the gym facilities and locker room on the day of departure gives us an extra day at the hotel without

our apartment was also great, with a good kitchen and view, nice bedrooms and verandas

the kitchen was stocked with a variety of cookware, serving plates and utensils

so many young kids i would not go back again - the

the pool was great, so were the bell hops, locations was as expected if not a little better

gym was brilliant and pool area too

room service (and is overpriced if you ask for a change of towels) not a clean room

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just

inability to access internet via hotel wifi in room.

lack of secure wifi for work

hotel was beautiful and the gym and pool were open and beautiful

room with kitchen

pool is a bit small and there is no wifi in the signature restaurant

lack of amenities i.e. laundry service, kitchen, microwave.

i liked everything although the wifi was a bit hard to connect to

time i stayed at this hotel, had a very nice room, was allowed an early check in

pool looked kind of small, but i didn''t go swimming in it.

were all very nice and welcoming, the beds were comfortable, bathroom was a good size and the wifi was quick

fab location. great wifi.

all of the resort fee (which was a surprise after we'd paid all kind of other fees) the laundry didn't work

adults pool and gym were our highlights

did not get early check in a suggested we would

the free wifi was a little inconsistent with the connectivity, only (minor) fault.

they’re mostly younger kids, but all super friendly and the ice cream is so good)

there are plenty of options like swimming pool, coffee shop, resto, spa and ect

why would they even advertise the fact that the gym is available

pool area hot tub would be great addition to assist with physical recovery after hikes, runs, swims

nice place, liked the kitchen and laundry facility,great location in walking distance to a lot of places

other one, so we often shared elevator with cleaning staff, always smiling and friendly which the kids loved

good pool and small gym

every day was fresh coffee in the lobby and the pool was nice too

laundry facilities good and easy to use

hotel laundry convenient and poolside was neat and orderly

early check in was no problem

) above the kitchen cabinet (i noticed because i check all the nooks and crannies of rooms i stay at)

the pool was not inviting in appearance so we never went there.

laundry on site, microwave and good wifi, right near shops and the lagoon

i was also looking forward to using the gym however its extremely small with a treadmill, bike and a few free

the kids loved camp penguin and the pools especially paradise pool

the lagoon was such a great thing to have access to because it made it so easy to entertain the kids with a

the kids loved camp penguin and the pools especially paradise pool

open, spacious layout - very clean and quiet - nice kitchen and separate living room area - shower had good

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton

some of the kitchen appliances were brand new

not related to the room but to the bulding - laundry machines on the 5th floor don't accept credit cards

fee did not provided any benefit other than pool towel

pool area also great

we didn t use the pool, gym, anything other than the room

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was

we didn t use the pool, gym, anything other than the room

was great, laundry facilities (foc) available which was very helpful with a large family

2 bedroom apartment - big with 2 bathrooms and a kitchen

small pool and not enough chaise lounge chairs to sit

we have a 16 year old and the set up was more for young kids, would like to see a kid free area

there was no room service

tropics bar had better food than almost anywhere we ate on the full island

wifi was terrible around the resort and pool areas needed maintenance around cracked tiles not

it was great for kids.

lots of pools, oceanfront, a great variety of restaurants and shopping all in walking distance

restaurant was not great considering the food prices and we found the tapa bar to have more favorable pizza for

room nice laundry in room plus

we enjoyed the amenities immensely especially with having teens in our party, the kitchen and amenities were

full equipped kitchen was very convenient

really like our room with kitchenette and laundry

our own kitchen was very nice with three kids

laundry facility

pool not too crowded

wifi is adequate and hospitality nights m,w,f where you get almost free wine, beer and cheese

wifi didn t work on the balcony once you had the door closed which was really strange

pool are and fitness area also very nice

cept the laundry room was down)inconvenient for a long stay like we did

the gym and laundry were good

the pool area is cute and the pool is perfect to help you cool down on those hot honolulu days

they clean rooms once in five days, which is not good if you are traveling with kids

no laundry facilities or regular bar.

no coffew maker in room, and no microwave or breakfast as stated in website.

i choose queens beds but they were twins and me and my kids slept uncomfortably.

the pool and pool area was nice, the sauna is huge, the gym could be larger, it would be much nicer if the gym

super clean, comfy room, pool and sauna were great, location was solid for our needs

clean, good location, has pool, gym

great location, nice rooftop pool. relaxed atmosphere.

clean and amazing view from the pool

the pool view, location and automatic toillet seats were amazing

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

facilities including a gym was brand new when we stayed there in december 2024

the kitchen is very big and clean

shower enhancing the island feeling, perfect patio to chill and enjoy breakfast and dinner; clean kitchen,

you do get to share bathroom and kitchen with other guests, but since the location is pretty private, it is

the shared bathroom was kept clean and the kitchen had everything you could need

there is an adjacent common kitchen and a grill and fridge outside for easy cooking

the wifi was very sporadic and we only got it to work one time over eight days

the knives in the kitchen did not cut well at all

laundry and toilet

the main pool was under renovation

infinity pool, not crowded, beautiful view, nice staff, awesome food at the restaurants, everyone friendly,

the wifi was a little slow. but it's the islands. no issue with streaming.

steady wifi

the suite had two full bathrooms and a small kitchen

there's also a kitchenette, so i don't think you'll have any problems cooking your own meals

there is guest laundry and dryer

has a pool, so everyone can use it

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

laundry on site

room clean with original bathroom and kitchen features

it has a small kitchen but no cups or anything

the upper floor level infinity pool was a beautiful space with very accommodating pool attendants, the glass

as a home away from home, rooms spacious, beds comfy, pillow menu great, wii, dvd, books etc for kids, filled

rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, 2 televisions, full kitchen and dining area

we have two kids so they gave some presents

saoudi was so sweet to offer us a late check out when she knew that our flight was in the afternoon (it was

pool a little small but nice and not crowed

better wifi system

the pool was beautiful- the path along the canal was great for morning walks and runs watching the

i was sad the pool was not open but i understand that there's construction.

i received a upgrade to a executive room, big, very confortable king size bed, a nice little kitchen , breakfast

the toiletry amenities are really lovely in the rooms and the pool side bar is a great touch

no laundry or coffee making facilities would be my only criticism.

for waikiki beach, and local restaurants, bars and shops

the location and staff (plus the pet friendly aspect).

although this was not the lowest cost pet alternative, i found the staff to be very welcoming, the mini-suite

great pool area, with fantastic evening reception of snack bar and drinks

the free breakfast was superb and the complimentary drinks in the evening were a bonus

pool and spa we used every day

electrical outlet in the kitchen was not working

can eat, and don t forget happy hour what a great way to meet other people, so much fun and the kids loved

are also two sliding doors to the huge bathroom giving access from either the bedroom or the kitchen/common area

also, the pool bar never

free laundry facilities

exercise equipment not working. small pool

that was tough after a long flight with two kids under 2

room service, bar closed after 10pm, hotel beach is not so good but a fairly good section of

the best beach bar in waikiki

also, the adjoining restaurant (monkey pod kitchen) no longer provides a 15% discount for guests

the most ideal area of waikiki close to all the shopping and food spots, direct beach access and pool was amazing

and the trek through the hotel to get to the beach seemed to go through the loading dock and laundry areas

handy laundry facility

the pool was little, but it was at least something for our little kids

pool quite small and deep, so no wading area for little kids

didn't use the pool but walked to the beach which is a 15min walk with little kids, but probably faster without

our kids were on the other side of the building and didn't hear the noise, so would recommend asking

location, cleaning, happy hours dinner and breakfast

pool & spa were awesome - beautiful setting

we arrived 10 hours early, and we were able to do an early check in

loved that it had a heated pool, and a mini golf spot in the hotel

intermittent wifi, poor facilities sink clogged, a/c broke

some of the elevators do not go to the 5th floor (where laundry and parking is located)

there is no real view from your balcony and the pool/spa is very small so i would recommend booking your stay

nice hotel, very well located, fair price, nice gym

furniture has been chewed up by pets

great location self-laundry facility google chrome-cast

there is also a great laundry

amenities such as pool , kitchenette, spa, sauna, gym all excellent

gym could do with an upgrade and increased size

our one bedroom apartment had sufficient beds and bedding for my family of four, and the kids were happy to

gym, pool, jacuzzi, room was perfect with kitchen

pool could have been a bit better and there is no pool part that is suitable for small kids that can’t swim

spa and gym undergoing renovations

room service is very good

lanai overlooking the beach and pool, the exceptionally clean, well maintained and nicely updated rooms and the

very obliging with early check in and late check

location , pool, staff all amazing. free fitness classes and great gym

spa a bit expensive.

kind staff, bathrobes and slippers, pool, gym and comfortable bed!

pool gym and hot tub

we enjoyed the pool and gym and appreciated the fact that there was a laundry room onsite

kitchen available, full size refrigerator

it was nice to have a studio with working appliances (fridge, ac, microwave, kitchen

:( the facilities such as kitchen and bath are dated

peacock apartment is excellent with fully equipped kitchen just one block from the beach

unfortunately i didn't have time to try out the pool, may be next time

close to shopping, close to a few restaurants, close to transportation, atm across street, open pool, nice view

swimming pool is a little small (but at least there is one) and a bar is definitely missing

rooftop pool was the best! and location was excellent, central to everything.

onsite laundry

well located for walkers, small colourful hotel and nice staff, felt safe and room service was made everyday

kids aren't allowed in the infinity pool.

the infinity pool is great to cool off at the end of the day

there was no room service!!!

good, and the only very nice staff at the reception jimmy, he was a very nice man, the free wifi internet to

i liked that they had laundry facilities

no wifi access when lounging at the sheraton pool

the gym is very basic, the pool very small and the whole waikiki location is very very crowded

so many kids and not enough chairs and umbrellas by pool

room service jacuzzi broken one elevator on end was scary with rattling and food malfunctions

no kids

the pool small but safe for deep enough.

the 2 big roaches we saw in our room, wifi didn t really work and only had 1 working

site guest laundry that is 24/7, friendly staff

having the coin laundry facility on site was convenient

our kids are all under 12 so we were able to fit them all onto the king bed

great location and decent value, great wifi and free parking

good sized room with full kitchenette. decent wifi. good location. great staff.

only thing l can think of is the pool

ohhhh full kitchen is a huge bonus

room was clean, the sheets soft, the kitchen utensils and such was well stocked

strong wifi available (free) with screen mirroring to the tv to watch your own selection of shows

my room was a mini bedroom, ideal for small family with small kids

location is great! kitchen is good for basic cooking, which is helpful for family with kids.

laundry on site helped with wet beach clothes

large room with multiple beds & tvs and full kitchen

loved the open bar and the beautiful surroundings with all the tropical plants

clean, comfortable and nice furniture. great pool! my kids had a lot of fun swimming.

also had no bath which was tricky as we were travelling with kids

no wifi

great place to stay with kids

purchased the breakfast package and loved the food options; everything was wonderful

gym was a little small, hard to work out with more than three people in it

breakfast wasn't included

complimentary services, staff, pool, aesthetics, cleanliness, coffee bar, and gym were all amazing

nice gym, nice pool, excellent staff experience.

not much selection from room service menu

children in the pool and hot tub j7mping and splashing, bringing blow up floats into both.

that interaction was awful and put my kids and i in a vulnerable position

a resort not beachfront (but very close to the main waikiki beach) pool small , just for kids

the enjoyment and luxury of having a pool, gym and cafe at your doorstep is also a major factor in staying here

pool is rather small, but we knew that, and ok

looks like sometimes shortage of staff both at breakfast and at room cleaning

for basic amenities of what you would need: two beds, coffee machine, mini fridge and bathroom, wifi and tv

+ breakfast included + beach rental included + very helpful staff

was excellent right in the heart of waikiki, would stay again but they need to improve their wifi especially in

kids loved the hotel pool

that it was so secure with having to use the door key to make the elevator work, as well as the laundry room

the cocktails at the poolside bar were amazing!

from laptop during the visit and the wifi was slow and it kept disconnecting

enjoyed using the swimming pool, fitness/laundry facility, convenience store

really liked laundry availability on first floor as well as convenience store in the hotel

indulgent vacation foods a wonderful club, talented live entertainers and very fast and efficient room service

as expected it was a morning fight to get a sunchair around the pool

love that kids ate free at duke's and hula grill when you stay at the hotel

good room service food ask for their specials

laundry on property

the pool

they have laundry, parking, a small pool, 6 6-minute walk to the beach, a 6-minute walk to the best udon

the room was had a nice kitchenette, bed, sofa and bathroom.

the laundry facilities where in the parking garage this was really the only thing i didn't like

wish the floor numbers were written for some facilities like the pool and gym

very clean, close to everything walking distance to the main strip. great gym and pool.

location, bedroom, gym, pool, restaurant, coffee shop, events

a pool, gym

the room was big and didn't expect i would get a kitchen :)

spa was divine

the amenities were good, the wifi was

location eg near the zoo & park & across from the international market, amenities eg gym & laundry room for

i absolutely enjoyed my time there the food was great in all of the restaurant even the buffet breakfast which

beds very comfortable and size of room sufficient. facilities good and room service excellent.

would surely recommend for family since the room came with a small kitchen with fridge, microwave and

gym could do with an upgrade, shower was small

gym was nice

kitchenette was great for quick home

food trucks, walk to zoo and aquarium, friendly helpful staff with a smile, coin operated laundry onsite, the

pool is too small and not family friendly for kids

the breakfast was great, location was great, happy hour and dj at the pool was amazing

about the hotel is great, very central to everything, clean and beautiful pool area

which take away from the actual guest and the laundry

bar very expensive

the pool area was also very quaint and pleasant the only thing missing was a bar in the hotel

the next morning, i approached the front desk to ask for laundry detergent so we could wash all our clothes

laundry facilities were available, as well as beach chairs and body boards for the beach

pool bar was closed for renovations

loved that there were laundry facilities

wifi is bit slow but we ended up using data so it's not a big deal for us

the kitchen has a sink, microwave, refrigerator, utensils and coffee maker

having access to (paid) laundry facilities was a huge bonus

the laundry machines were outside, and the parking spaces are very small.

on site laundry

the location, the pool, and the complementary chair and towel use for the beach.

had laundry facilities and kitchenette which was a plus

the kitchen in our unit made our stay more cozy with homemade cooking and saving money

rooftop pool and spa also excellent with a great view

also, the mini-kitchen was very helpful to have and the laundry was useful, plus the cleaning staff was really

three private lanai s; incredible wifi sonos sound-system; imac; kurig w/ coffee and tea.

the hotel but when i arrived they said it only included 2 adults and that i needed to pay for my kids

also liked that they didn't charge me extra for my kids like all the other hotels in that area

only thing i wouldn't recommend was the breakfast buffet

stores and swimming pool

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

double bed is quite small, gym is below the expectations.

the free breakfast only had boiled eggs. not my favorite.

also great they had a laundry in the hotel

the hotel had a guest laundry, which was very helpful

our kids loved seeing the park and the team each morning at breakfast

beach towels and donated beach toys for kids good ac can access netflix on

not great for families with small kids to have to worry about

was much smaller than anticipated (with 2 kids and some luggage you could barely move), we had a problem with

this is a great place for young people with no rental car and no kids

this is an older hotel that is well kept up. it was a tight fit for 2 adults and 2 adult kids.

pool bar was a vibe and the breakfast was good

there is laundry room where you can do your laundry on your own, which is quite unusual in hotels

they reported the resort fee was to cover the wifi and any phone calls we wanted to make, but we felt this was

there were so many unsupervised kids in the hot tub at all times

in front of the hotel is kuhio beach, which is very safe for kids

had to request fresh towel in the room as they only did room service every 4 days.

starbucks closes so early, balcony is not safe for kids. railings are very wide. no bath tub.

the room service was excellent, always had clean towels and bedding

used band aid was in our bed on our first night which appeared to have gone through the laundry but wasnt spotted

kids had a great time

no wifi

many kids making too much noise at pools

the wifi cuts out often and needed to constantly be reconnected

daily room service was awesome which made the room like the day we checked in

nice place for 4 stars way better then hayatt. kids loved swimming pool and fire show.

the apartment was condo style so it had a full kitchen and kitchenware, a fridge, utensils, so we made good

gym you had to have a 75.00 deposit.

liked how they had laundry in every floor

i had three kids on this stay, they fit perfect on the sofa bed and was

laundry room on each floor