service, breakfast and the room

great hotel, good breakfast and friendly staff.

we wanna take a breakfast in a sunday in the hotel

i would recommend to check buffet promotions though , it was stated kids were free for breakfast but i was charged for both

we also loved the 24 restaurant room

social time (free dinner tuesday-thursday) - possibilities to make laundry for free - perfect location for working in the industrial park - nice staff - hotel offers

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

breakfast eating area and beautiful outside dining area needs more staffing attention

rooms are amazing , as well as breakfast

aircon in the gym didn't seem to work (could do with some mesh blinds at the windows to block out the afternoon

pool was occupied for events, guest could use the pool ☺️

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

some times pool was rented for party and as guest i couldn’t use it.

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

the bed and the breakfast were excellent. the swimming pool too.

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

the stay was pleasant the staff at the bar was great so were the cleaning lady..

great service,super clean and comfy rooms,really good food in the restaurant, awesome pool☺

the pool and view of the room

is construction going on in another lot above the pool

the pool was not heated. .big deal

no or poor wi-fi coverage in the garden around the pool

i like the pool

they have a huge pool with a slide. the breakfast and dinner was good.

we needed a crib and they provided one. wonderful breakfast!

clean, comfortable and good breakfast

breakfast

pool and the gym

beautiful indoor pool

strong wifi

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

lovely place, good service , superbe spa and massages

is a wonderful spa and sauna and outdoor pool

we would stay here just to enjoy the spa, indoor and outdoor swimming pool

i ordered room service for breakfast but once they didn't show up

pool is heated, lots of public space, parking is valet on street

wifi never worked throughout our stay

spa services are highly recommended

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

free parking

good ac, good wifi, very comfy beds and pillows

the parking lot is a bit chaotic, but not bad, it serves its purpose

the terrace, the breakfast, the decoration, the family run business.

the location is high on the hill, it was complicated to reach the hotel and get inside the parking

the roof is fantastic, but no breakfast was concluded

we came by car but decided to leave it in the hotel s parking lot and moved by taxi instead

i would suggest a buffet concept swimming pool could use much more water, make a combination with the restaurant, for drinks and snacks

the pool is cold and lacks chairs

the pool was nice and clean but doesn't have the view of the valley

there was green algae on the steps of the pool making them slippery and the sun beds had a lot of greenery on them from the trees - not a

great pool for a midday break and clean room with renovated bathroom

location was good base on the fact that the hotel provided free parking

- wifi wasn't working properly

parking and access to it.

driving there it is very hard to get to their parking

wifi terrible communication with employees to leave our baggage at the front desk and made us loose

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the room, the view, and the breakfast. the staff was great as well.

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff was

our room was next to recption and parking lot so it was a bit noisy.

parking option is fantastic. the view is just incredible.

view in room very like reception staff room size larger than expected very comfortable strong wifi

the wifi is very weak and the safe in our room was not available

i booked this location as i needed parking

the breakfast was delicious too

included breakfast at very nice restaurant a short walk to city center was also a plus

the host was super welcoming, and the breakfast at a nearby city center restaurant was really good

breakfast at the external restaurant in city center (15 minutes walk) was great

very clean friendly staff great breakfast at restaurant in town

the room was cleaned daily which was nice and laundry was available for an extra charge

and some salt-pepper-oil supply would be a great compliment to a well equipped kitchenette

i loved having a small complete kitchen

the kitchenette was very useful for saving some snacks and preparing a meal to take with us on our

wifi did work in our room - that was a bonus

room is super small, the wifi doesn t work, and if you are a light sleeper be aware that it can get very loud up until

slow wifi

wifi was really slow

poor wifi

wish they had room service food.

having a kitchen was great

the house we stayed is a yellow house with kitchen and terrace

we used the kitchen downstairs to make a simple breakfast

town house in the character area of guanajuato, it has a lovely lounge area with terrace and kitchen available to guests

we did find the double bed a bit small for two adults, so switched with our son for the two twin bed bedroom

breakfast was delicious every day. i love the location of this hotel.

the beds, breakfast, and location are great!!

breakfast offered in nearby hotel which food has plenty choice and service is great

i was a bit disappointed with the breakfast but everything else was perfect.

great free breakfast buffet

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

my wife and sister-in-law could not stop raving about the basement pool and hot tub

is small for the number of guests, but there are so many places close by for a more substancial breakfast that it makes sense to just plan on getting a cup of coffee and either a bit of fruit or

is limited options for breakfast but you can get as much as you wish in the mini buffet

breakfast was a nice start to the day

the staff were wonderful and a nice breakfast in the morning. ample space in room! super value.

cozy,nice and clean. lots of variety for breakfast. great location.

but i didn't miss it since the bar staff downstairs was happy to provide me ice

the location is excellent, their breakfast is very good. definitely will stay there again.

restaurant and bar area

mariachi music every night at the bar downstairs

breakfast. eggs carelessly cooked.

the staff is very helpful, shout out to the lady who helped us with our laundry

we ate delicious, filling breakfast for free every morning overlooking the jardin de la union

old fashion style is fantastic. the old style bar is incredible.

reason i liked it because it has its own valet parking that counts for 100% it has nice little bar at the back that's

back bar was comfortable and excellent staff and drinks

the noise level can be higher downstairs of course where the restaurant and bar are located

the wifi was not good and there was no ac

wifi is not super stable and kind of slow but is acceptable

no hot water in the morning, wifi didn't work, extremely hard beds and pillows.

wifi code provided and the fan already installed, room was cleaned and comfortable.

wifi didn't work, no hot water, extremely hard bed and pillows, tiny outdated television.

breakfast was in another hotel nearby but it's a very short walk

breakfast was also amazing n i did not mind having to go to another hotel to eat

the breakfast was very good

it was quiet, the breakfast was nice, the staff was lovely, the hotel is charming

breakfast was delicious