breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

the bistro or the bar was not open

they did not disclose the hours of operation for the bistro bar on their website

breakfast was not being served due to the current coronavirus pandemic.

no complimentary breakfast

pool was closed and obviously had been closed for a long time

lovely pool with great seating and lounging chairs set out all over the property

the room service was phenomenal, great burger

well run, sal, gina and derrick in the galleria resturaunt and bar are over the

spa was phenomenal

very clean, tastefully decorated. excellent room service with a delicious breakfast.

i definitely love the heated inside pool room - my main charlotte come to for relaxation

i only did not like the gym: very limited facilities.

we had the spa tub in the room and the room was spacious as well

i like the balcony, the gym right by the pool, location and the noise proof walls.

free shuttle to the ballantyne where i was attending be a wedding

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the bar was closed because there was no bartender

breakfast bar had plenty to choose from

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

excellent breakfast in the lovely dining area.

friendly staff. great breakfast and location.

no elevator. breakfast was ok. no modern plug ins for electronics.

breakfast was delicious in a beautiful dining room

good gym and pool.

the only major issue we had was we stayed at this particular hotel because of the pool bar

breakfast was pricey but good

always clean and love the bar and bartenders

indoor pool was just too cold.

the breakfast staff was great! the checkin was the fastest ever

this was not a safe area for a single mom with kids

no pool

i have 2 kids with me, one handicapped, no elevators

the place smelled like weed and there was people outside begging for money with kids.

breakfast was excellent with lots to choose from. good location with spacious seating.

heads up they just opened but the pool isn't

clean rooms, full kitchen in each room

breakfast staff was friendly and served my family and i with so much care.

tha breakfast was great and exceeded our expectations

the breakfast was mediocre

kids and us love this place

the gym was one of the best we have seen at a hotel

the roof top bar was great for pictures

comfortable bed, great location, nice gym, front desk staff was super friendly and