the bar is a bit small and food selection limited.

communication from room service staff was lacking, delay in order and one not received.

there was no room service.

their slogan whatever whenever obviously doesn t apply to room service requests

room service did not visit my room at all not even to make my bed.

the fitness room was dirty

fitness center-too small

kids had to stay away from the pool during day-time

from the location, the interior design, the restaurants, the lobby bar and cafe

style of the room, beautiful views from the room and size big enough for a family of 4 (2 adults - 2

the gym is not good.

ich was not available on our trip) which should be larger and fit a proper day bed in it for kids

the gym was nice and fully equipped

after an long overnight flight and arriving at the hotel at 7am i was granted and early check in

breakfast small room if we were two no room service lunch time

they had extra umbrellas for there guest and the kitchen was cute

the garden is beautiful and the kitchen is convenient

as we were on the ground flour , it was great to be able to walk out to kitchen to get fresh coffee first thing in pj’s ❤️

would be if we had come coffee/tea and milk sachets in the room with there being a fully equipped kitchen/coffee machine/kettle

we stayed in the deluxe apartment which is @ 1,200 square feet and included a full kitchen, dining/living room area, outdoor private garden, large bathroom and enough room to sleep 5

staff were extremely friendly , we arrived early and they were able to accommodate my family for early check in with no additional charge ,

early check in accommodations, bringing us the fridge and the late check out

early check in accommodations, bringing us the fridge and the late check out

the hotel has a gym which was

the location and value for money and gym

really kind of destroyed everything that was down there and there was a lot of families with kids so they made a complete mess out of everything and i felt really bad for the staff

the gym has everything you need for a quick workout in the mornings

location, spacious and modern room, friendly and helpful staff, gym with new and good

comp breakfast was great, room was great, gym was perfect

very early but had to wait around for a few hours before we could get into our room ( it was after 4pm)

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was like a sauna

the room was cozy and the bathroom was nice. i loved the spa and gym area.

small gym for use, and outdoor seating

terrific gym

the small gym had one stepper, which was out of order

breakfast here is exellent and all staffs are willing to help

duanne read is right in the corner and there is also a mcdonalds in the opposite corner if the kids are hungry but everyone is exhausted

opportunity to have late check out for a small fee

very late room service - never before 16 h

i like the breakfast included and kitchenette, room very clean and staff was excellent. ,

the room was so clean and they offer free breakfast, specially got small kitchen

the laundry facility could have had more washers / dryers, but served its purpose

stayed at the hotel for two nights with two kids and three adults

kitchenette was a huge help staying for a week

a laundry room and gym were also available which we didnt use

great location, great staff, great wifi and the room was amazing

wifi wasn t very strong; room was small: would have been uncomfortable with two people

the front desk to the bar to the restaurant, the staff are incredible

the arlo also has a great bar and open working spaces with good wifi

room service breakfast could have great