the ventilation system in our floor

staff allowed for early check in which was really appreciated after long overnight flight

the gym

loved using the rooftop gym which has a spectacular view of the city

i liked the bar area and restaurant too

the public balcony and gym was amazing.

no problem for a couple but not good for two individuals - as was the case with our teenage kids

spa was not up and working, no gym

they also have a nice gym with a steam room and sauna

booking listed a exercise & spa facility; there sas only massage at night by appointment not a gym and no staem without appt

the hotel does not provide anything in terms room service amenities, extras or even a coffee maker en-suite

wifi speed was low, could be better

however, they should improve the wifi

we loved the hotel bar and the fan in the room

gym advised is a few mins walk from the hotel

offered early check in

in the lobby and above all the hotel manager who is supper nice, welcoming and helpful, had an early check in and they try their best to clean a room for me, really

the hotel allowed us a slightly early check in and a late checkout

early check in not available and was sent to the next door restaurant (owned by hotel) to get

the service is exceptional- starting with small monkey for the kids (the preferred souvenir from new york for our kids), help with luggage, finding dinner, all

the breakfast and the rooftop

great fitness room

location, nice staff, nice room, able to accommodate most requests except for early check in but was able to upgrade my room to higher floor with complimentary breakfast during

the early check in was well worth it, and very helpful

everything was perfect even down to the breakfast & staff it was nothing i did not like

location for soho + canal or spring st subway, free 24-hour coffee/tea/cocoa, nice gym with fresh water and towels, comfortable beds, good cable tv (every other hotel has had glitchy

there was a gym but who has time to use it when you are in nyc

it included water、gym、printer and so on

hotel has a gym but no other real amenities to speak of

gym is really lacking equipment, it has treadmills and dumbbells

the front desk to the bar to the restaurant, the staff are incredible

the laundry service was also very useful and quick

no room service, on site gym, or laundry service

coffee bar and free wifi

don t do room service!!

staff attentive and more than helpful, food in restaurant on ground level excellent and fitness gym facility fantastic

in bar needed a few nibbles to be served with drinks

front desk nicholson, alberto, diana, doormen, housekeeping, room service

had a big comfortable room and i could get a late check out

no prices on the menu for room service. it would be better with prices included.

late check out, attentive staff, and ice was delivered to our room

free breakfast and friendly staff.

breakfast just what we needed for a good start to the day

breakfast could be a little bit better

wifi blocked me from accessing my vpn

very slow wifi.

), very good continental breakfast

would like more gluten free options at breakfast

cosy clean rooms, friendly staff, and great breakfast!

the continental breakfast was an added bonus with the extremely helpful hotel ladies who toasted bagels and made