pool needs maintenance.

was with my wife and 2 kids and the block they put us in had an electricity problem

were initially given something of much less quality in an undesirable location (overlooking the parking lot when

lots of options for breakfast, dinner & tea

the kids had fun and it was very relaxing

buffet selection for breakfast, lunch and dinner was incredible

really surprised by how good the wifi was during my stay . the staff and facilities was great

the service it s not good, i called a few time to the front desk and nobody pickup, i payed for room service

apart from the parking and the road, everything was excellent.

staff was absolutely amazing, the rooms were super clean, the pool and the snack bar in the back side of the

not enough activities for the kids

they should have more activities for children since it is very safe property for kids

us in and helping us with a minor situation with the room, josefina, jose ramos, and corpa during breakfast and

kids also have their own activities and entertainment director

breakfast was delicious and the staff, especially the restaurant and cleaning services, were

maybe the breakfast is not bad, i would only do it with more options to choose from.

breakfast is five star

breakfast buffet was very good

covid times hotels understandably scale down on personnel, but kitchen and restaurant service therefore was a

very sleek and modern kitchen and living area

property,airco first was not worked,then leeked,wifi only down stairs very pore

no wifi in the room, no breakfast

wifi works only on the first floor

wifi slow and poorly functioning shower

parking is gated, security is very watchful

our only minor complaint is the parking

keep going out at times, plus you have to remind them to come over and clean your room, plus no room service,

no wifi at all

staff and kitchen

to covid-19 understandably the kitchen was closed

the kitchen was not well stocked: no coffee maker, no toaster, no sharp knives.

pool, apartaments, staff

original design that includes plenty of green area and sufficient parking space, swimming pools, gym outside

apartment was perfect, clean swimming pool, unexpectedly cheep bar, maximum security

super nice pool and tasty restaurant

s in a very bad area, it s an open parking outside the property exposed to the most ghetto neighborhood

the only decent part was the pool are which was overcrowded since it s so small

no good parking

make an early morning car reservation for me to return to the airport following a nice big hearty breakfast that

pleasantly surprised, amazing service, the staff goes above and beyond to meet your needs and the breakfast was

breakfast is not buffet

the pool looked dope even though didn’t use it

confortable and functional : aircon, fully equipped kitchen, tv ect… the complex has a great pool area, a

place its wonderful, great location, very nice bar with restaurant, great food

place is clean, the staff is friendly the bar/restaurant closes around 1030 so if you get hungry a little late

food at the bar is not great and prices too high.

simple. small pool. great breakfast.

not for 3 persons, the 3rd person was sleeping in the kitchen

breakfast was delicious

the breakfast was not too good

the staff was extremely nice and there was parking on-site

hallways to the rooms and the pool side were litter with empty cups people don't clean after they drink the

wifi not in the room

nice location. great breakfast. great food. awesome staff. very nice people. great stay.

my kids enjoyed the pool

one thing i did not like was that there was no wifi on the rooms (like other hotels do) i had to go to the lobby

breakfast included and closeness to supermarket

was close to the airport and also had a free decent breakfast with your stay

great breakfast and eat in restaurant food is great highly recommend

nice upstairs porch and sweet secluded warm pool

because of there is too much noise on the street you can hear everything in the room the swimming pool the water

their breakfast was great and made to order with fresh fruits

the room was clean, nice and comfortable. breakfast was great and the staff was friendly.

pool was great to have on those hot days

great breakfast, excellent wifi, and extremely clean

breakfast was included and it was close to the airport

breakfast.

it is a bit secluded so the aggressive vendors cannot reach you, and it's very close to a lot of bars and to

owner, good restaurant (not cheap however), fantastic location (right at the beach, next to the bars), strong

breakfast was very good

great location, super friendly people. nice breakfast included

the wifi didn't work at all

they could attend breakfast a really faster, rooms, were nice and new, but a bit small,

proximity to beach, restaurants & bars

facilities very clean. breakfast good. staff very helpful.

the pool and the food

great staff. close to the beach (1 block). 1 block to bar strip.

very well located in city center, nice pool, quiet, secure, polite and understanding.

the gym machine needs to be upgraded as it is old and rusting.

my visit was too short... needed more time to enjoy the pool

kids liked the pool. close to the beach. price is ok.

luxuries, no ice for guest bar had limited selection and pricey

seleccion of cable tv channels good breakfast , served till 10

close to the beach, stores and market. free parking on the premises.

loved the location. the owners were great. breakfast was good and i loved the giant jacuzzi

parking, park in the street at your own risk

no breakfast, no wifi and no there were tv's in the room but no cable service

the wifi keep dropping out and hardly had any internet service during my stay.

elevator broken. breakfast very basic.

website said price included breakfast but it didn't

next to the beach, and parking in a safe public street in front of building entrance, the staff was great,

pristine. there is a beautiful swimming pool. it's close to the beach, stores and restaurants.

has a nice pool, and lovely owners who help you with anything (after office hours they still helped us print

the pool was clean and well used

pool is great and we ll maintained

they need a tv in the rooms and better wifi

the pool and clean

had a nice pool, and a beautiful view with colorful lights at night

-can t pay with creditcard -the breakfast was okay but not for hungry people :d

power cuts breakfast cats no toiletories unhygienic kitchen

we're smelly no hygiene ud83eudea5 it was a disaster from hell and the extremely big pool u see is the

breakfast not available every

has kitchen facilities ana is really nice and friendly

service, large room with kitchen, shuttle to airport, beach nearby

wifi did not work in the beach of the hotel nor in the room balcony

check-in and check-out schedule .customer s parking a lot(too tiny)..

location ) and beach and sand nearby pool )

the coffe in breakfast

the wifi

with morning, we were able to enjoy a lovely breakfast overlooking the pool area, and were able to enjoy swimming

smart tv link to wifi streaming well

with morning, we were able to enjoy a lovely breakfast overlooking the pool area, and were able to enjoy swimming

wifi isn t that great but it works

is a hamac by the pool, the food is great, the service is excellent, quiet neighborhood and close to the beach

cleanliness of the whole hotel from the beach to the pool to the restaurant to the rooms

the lady who works are night in the kitchen is also very kind

they pool they need to fix it because the pool floor is broken

the pool area in specially my living room wow

using plays beautiful ambience nice beach nice pool

there is a bar and breakfast but i did not make use of the restaurant even though they can prepare meals if

wifi was bad

wifi works but can be a little stronger

free parking

outside sitting area is under roof but outside with garden, the bar area and sunbeds also need adaptation

pool

overpriced but good. the pool was dirty.

i had our two married kids and spouses with us

and comfortable, the room for 4 people great , breakfast delicious clean beds we also had a small room at

the breakfast was good. a little bit more choice would be great.

the pool area furniture also needed cleaning

then we had to wait 10 minutes at the bar for a server to give us ice

bar is fine but food is truly awful

the pool, the facilities, the rooms

the room and pool

pool

terrible svc with the staff at the bar and attitude issues with security

wifi in rooms but maybe that keeps people out and about

the pool was great and the bar service was excellent

and it looked old , i m really disappointed with acuarium, bar girls and security was ok but receptionist

pool

wifi not working in the room

location, staff and pool.

and view, you get what you pay for breakfast was only toast coffee and juice pool area didnt have no lounge

remove carpets wifi must be improved

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic

equipped with a comfortable bed, shower with warm water, aircon, fan, tv and private parking

no wifi, no mirrors on the rooms

there is parking with security for the night

affordable price, private gated parking, new mattress, strong fan, pretty quiet.

location and the parking

i stayed for 4 days and breakfast was finished and not many choices.

an area at the parking lot that needs to be not accessible

food. it wasn t good at all. nor the breakfast birthed the dinner.

great meals provided (breakfast & dinner)

wifi is good for my computer ud83dudcbb, cellphone ud83dudcf1 and tablet ud83dude00

there is a biker bar across the road from hotel and motor bikes came and went until 2am, revving loudly

convenient location. good breakfast. nice balcony

management, wifi, and water.

noise and screaming at 4am inside the property and doors slamming loud music from the bar underneath our room

the rooms was very clean, the staff was very helpful, and the breakfast was great.

the kids club is great, and takes younger kids

it was spring break, so the resort is overloaded with college kids, but our stay was amazing.

space for parking outside the room room and fixtures were very outdated there was hard water in the shower

people/service, excellent cleaning/roomservice, gym and people, altos de chavon, golf courses

back again and got another person on the phone this time and explained that i cannot stay with 4 kids in a hotel

service at pool bar was very slow

parking difficulties. need more advanced notice of where to park.

the gym needs to be updated.

the staff is so kind and hospitable. breakfast is great!

gym has sub standard/broken equipment. bench was unstable and not adjustable.

nice breakfast included in the price

breakfast, great people

it is also quiet and the breakfast is good

breakfast excellent, location also excellent staff friendly and helpful

have the opportunity to have breakfast

people, excellent gym, a bit slow the services at the restaurant, please put more care in the qualitity of the

the gym was hard to get in and out of, but that's my sole complaint

great breakfast reasonable mini bar 24hour reception

the food was very good and the hotel remodel was very well done and the wifi worked everywhere in the hotel

rooms, and one of them was supposed to be bigger for me since i was traveling with my husband and kids and we

right in the middle of zona colonial ) , the architecture (converted 1550 mansion around a shady pool under a

was exceptional the service is excellent, they serve a dream breakfast

everything in the restaurant and bar has to be charged in us dollars

breakfast is good and healthy

i didn't get the chance to taste the drinks in the bar because there were no one to make them or i have to wait

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

ac was extremely noisy, we asked about laundry, they told us they charge 1

amazing location and very fast wifi

no room service

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

breakfast

breakfast was nice and

we had to check out super early, and staff arranged a to-go-breakfast box for us

bar is amazing

the drinks at the bar are truly amazing

great breakfast....super friendly staff...gorgeous decor

we liked the bar next door, very cool

the breakfast is good, the bed is comfortable, towels, shampoos, everything is good

breakfast was not included :(

it was close to the main shopping street and the rooftop bar was a very nice touch

the room service people that were supposed to clean the room only came 2 times while we was there and

ac worked well as well as wifi

location and wifi

the breakfast was everything you could want from fresh made eggs, smiley pancakes for the kids, yogurt, ham,

our room was always kept clean by the staff, wifi wasn't bad at all, and we had the option of a fan and air

price was not bad, considering the high quality of the amenities, delicious breakfast with home baked bread,

this is my second time in that hotel.amazing staff, breakfast, location , service

close to supermarket, restaurants and laundry mat

excellent breakfast, excellent location, nice high ceilings, nice small rooftop terrace pool

they were faster with room service also

property could offer complimentary coffee/tea in the room, i missed a bar where i could have coffee in the

breakfast is good, staff is friendly, roof top pool, gym, and beautiful courtyard

gym was closed and the breakfast was very mediocre

bar by the pool was often unattended and the shower floor design leaks water out of the shower requiring more

pool area is used for events not necessarily for guests

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

the pool area is nice with great service and a dj

gym is small but well equipped

gave us a choice of breakfast and we were happy with that

tasty breakfast included :) thank

i really liked the place, the delicious breakfast and a very friendly staff

they also had a very good breakfast

breakfast should have been somewhat better for the price

someone should take care of the gym.

i especially liked the plaza outside next to the church, where you could sit and have breakfast from the hotel

the staff was great and this hotel is one of the few pet friendly hotels in the area

the gym needed a little work

rooftop pool and bar are great

the room was comfortable, wifi was good and the property location was really convenient

nice, helped us with everything we needed, upgraded us to the bigger room and let us have a very late check out

the wifi

out the door with access to amazing historical sites, restaurants, shopping, and a neighborhood bar on almost

the wifi signal was weak or drops frequently

wifi was not stable in my room and i had a lot of connectivity issues

the pool is relaxing and nice and the breakfast is to die for

- helpful and hospitable owner and stuff. - stylish interior. - fast wifi.

the pool was well maintained

from the aesthetic to the pool to the breakfast and super kind staff

good location. room with kitchen. free parking.

the television was not working during my stay, but hey, i had my ipad pro and the free wifi was good enough to

as usual in almost every hotel the wifi is not constantly working.

orthopedic beds, good sign of wifi, and netflix on all tvs

the wifi doesn t work most of the time.

the staff was very helpful and the upstairs bar with jacuzzi was a very cool touch

wifi works well (can be an issue in dr)

breakfast some cleaning staff rooms to be refurb

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

only suggestion we can give is to provide dinner and lunch indoors or room service, it would definitely bring

wifi gave some trouble in room

power outages are frequent, wifi signal was not very strong.

what they claim to be a swimming pool is in fact no more than a large tub

breakfast and the staff specially nancy with all of her recommendations for breakfast combinations

shower drain clogged. no food or bar onsite.

i liked everything. the breakfast buffet is amazing. the staff is very warm and caring .

wifi

wifi did not worked at all on the 2nd floor

and lots of other things they listed didn't exist either like fireplace, walk in closet etc

pool water cold. food was cold in mornings.

the courtyard bar was really cosy the beers a good price and breakfast (included) had a surprising variety of

the new bar area is exactly what you need to socialize

hotel offers an affordable and fast laundry service

the room was very comfy - great bed, good a/c and good wifi

property is amazing for what you pay, excellent customer service, breakfast amazing, the atmosphere is awesome

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

everything from check-in, room service was wonderful

gorgeous courtyard to sit outside, pool was peaceful and located on a pretty street

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured

the design, the breakfast, the location

gym and spa needs attention

the in-house laundry service was also very quick

the bar and restaurant area is very inviting

buffet breakfast was very decent, and the pool bar / terrace is, terrific, a real selling point

the casino, staff is rude!

wifi was ok but only worked in the room area not all around the property

the guy at the front desk who speaks french was soooooooooo niceeeeeee omg and the people at the bar really

wifi all the time and complimentary hot chocolate

also, the wifi was a bit choppy at times

breakfast was great and the location was perfect.

the rooftop terrace with a coffeeshop / bar is a nice place for breakfast

breakfast was in general a good continental breakfast; coffee, ham & cheese sandwiches with fried

the room was emazing and the breakfast a dream

one mentioned the breakfast and when it starts or where to find it

i love eating breakfast and enjoying the view of the city.