i asked the cleaning ladies when i saw them in the hallway twice, i called room service twice and then the

staffing pool gym

wifi in the room

hotel with a great pool, casino and diskothek (i love to dance bachata)

had issue with parking attendants seem to have a fiefdom putting cones and reserving parking

wifi didn't pick in my room,the ceiling need fix because some drip from the paint on my clothes and

there is a decent breakfast, super handy in the morning before to explore town

i enjoyed the breakfast each morning.

says it has a swimming pool but it actually has a tiny square jacuzzi that doesn t work at all

it was clean, modern. the breakfast was nice on the roof

hot water in the room, in the cafeteria they run out of breakfast, no eggs, no bread, no milk, no fruit, nothing

there was no stove or kitchen in the room like i needed for my trip.

the front desk staff was very competent and professional, and the kitchen and cleaning staff were the sweetest

will visit again! great staff and perfect location. nice pool to relax after work

where the shower is has only medium door and the first night the room besides the kitchen was way too loud and

kitchen furniture and equipment

the rooftop pool and bar area was an excellent experience

in any request as well as very informative, view is spectacular, rooms are very modern and room service came

the pool was beautiful and clean, and then upstairs patio and bar were a vibe

), kitchen, iron, ironing board

nice and clean swimming pool

all staff were friendly and very helpful both at reception and breakfast

i said everything was great , o yes the pool was empty no water it would be great if the pool was in use thats

good and complete breakfast

great staff, great breakfast.

there are several wifi network for the place but they apparently are not for the guest

wifi was good location was safe, walkable but not super close to zonoa colonia

wifi password did not work

nice breakfast

breakfast you could make a selection from a menu

the wifi could improve quiet a lot

when a spot became available in the full parking lot and we parked our car there, we were told that we had to

i like this place? very calm , clean , i like the pool in the top,

the staff in the lobby and the bar areas were nice and friendly

strong wifi and clean rooms

the wifi has a very weak signal.

that we would have to pay for anything in the mini bar ( water, chips, beer, juice, candy)

breakfast was great

we had free breakfast included and they give you kids size portion

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

little parking lot, lot of moisture in room.

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

breakfast was only until 10am

kitchen was closed for days so no breakfast was included but i did get a refund for the breakfast

good hotel and free breakfast for price

clean and with breakfast included was a great deal

i love this place the people were very nice and breakfast was great

breakfast was good and room clean

breakfast they áre visibly spending as little as possible so we had to insist until they would

went the extra mile to anticipate and fulfill my needs and generously providing complimentary breakfast daily

the staff has been very kind and helpful with me with the late check in/late check out and all my needs

friendly english speaking receptionist. good wifi

location just 5 min away from the old city and a lovely breakfast place around the corner

looks more like a hotel, nice furniture, we checked in late and had a delicious sandwich for breakfast

no bar no vending machines no business centre breakfast is not offered but they bring in from outside

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn

great price and location. laundry available for small fee. coffee in morning if you ask.

no breakfast

the pillows n the wifi

good dominican breakfast was included

the breakfast could be more variety

excellent place and personnel, breakfast was really good

wifi didn't work in the room at all

breakfast was good

no fridge nor shower amenities (except a bar of soap), even it was mentioned in the description of the room

location, pool, free parking, friendly staff

i realized i did not get a fork from the restaurant so i asked one of the kitchen staff at the hotel if i could

wifi signal very weak in my room. i have to buy internet from the local company

affordable, friendly staff, clean rooms, they took care of minor issues. pool and free parking.

room was very comfortable, breakfast 10/10, and outstanding service

staff attention and facilities. breakfast was awesome!

lounge and pool

the breakfast was very good as well the personnel always very helpful.

the pool. the service

minor thing was room service took a long time to come , but they made up for it by giving us a 15%

room service pickup, needs improvement, experienced tray picked up after 15 hours 2

the casino was so fun that featured amazing live entertainment

the 24hr gym , great equipment. good quality food. pool area is great .

the hotel helped us get a connecting room for our kids that are 10,12, and 14

very humble breakfast.

street noise and breakfast

breakfast sucks, there's no kitchen to begin with.

to josephine,,wonderful customer service,,the place is very clean,,no rugs ,,concrete,,nice pool,,jacuzzi,,,

the patio ,pool and garden area is lovely

and it doesn t have any parking, unlike what it says on the page

com website -wifi did not work in ny room which was furthest to the back at end of hallway, sometimes i got a

kitchen needs a new china and pots

coffee in the morning free wifi, close to zona colonial colmados close by as well, empanadas, helados bon

wifi super fast

not very clean. breakfast not good. wifi wasn t working very good.

light but great breakfast in the morning :) totally recommend

limited parking

not very clean. breakfast not good. wifi wasn t working very good.

breakfast could be a bit better

the hotel was very clean nice and modern. they had a very nice gym also

the pool closes at sundown

room service after 11, my minibar fridge was broken, i called reception to have my room clean and

even the maids were able to keep me smiling with the little notes and rose petals left in the room

only thing i had recommend is that they place hand sanitizer station in the morning at the breakfast buffet

elevator doesn't go down to the parking garage

breakfast was excellent as always , the staff is really nice and friendly

the staff at the front desk as well as those serving breakfast at the restaurant are just terrific and l very

overall is a nice hotel and in a good location with plenty of parking.

breakfast was great even it was a little expensive for a breakfast

good location and parking

off street enclosed parking

very friendly people, very clean. very good breakfast. the site is very well located

location was excellent is near to everything in feont of the malecon, restaurant, games for kids, the facility

great breakfast. good location.

gym closed on sundays

larger seating/lounging area around swimming pool & more updated fitness center.

24/7 pool, bar and room service

the mini bar cost and value

room service was quick and easy, as hubby and i both needed our

service is quite slow at the outdoor restaurant by the pool (it is literally quicker to order room service than

or twice room service rang the door bell at 9

breakfast was good it was missing the shaved salmon which my girlfriend loves the kids need more activities

casino very small, employees cleaning not completely my room

best customer from the bell man , hotel taxi, room service , housekeeping, floor manager

the breakfast was excellent. i give it a 20 out of 10.

i love eating breakfast and enjoying the view of the city.

location close to plenty of shops, restaurants and the colonial zone; wifi worked well in my room; the air

the room was emazing and the breakfast a dream

one mentioned the breakfast and when it starts or where to find it

there no laundry service

poor wifi in.my room

breakfast was great and the location was perfect.

the guy at the front desk who speaks french was soooooooooo niceeeeeee omg and the people at the bar really

the breakfast buffet selection was

also, the room service people kept trying to come in various times in the morning hours before checkout

hot tub was not hot. pool water was reall cold. servers in vent bar were unfriendly.

the room service (which brings in food from the hotel's casa vera restaurant) was good and timely, but

was pretty good, lemonade at vera lounge was good, the restaurant is really pretty, the gym was decent

wifi signal is too weak. maybe changing the router and get a faster internet might help with it.

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

plunge pool and sun beds were a big bonus after a day of sightseeing in the heat

room was very nice but we did not have the view on the pool/garden

gorgeous courtyard to sit outside, pool was peaceful and located on a pretty street

the pool shared by several rooms in same house

location, kind personal, great breakfast

i even used the laundry service, which was completed quickly for a very reasonable fee

lovely fixtures, nice size room, comfy bed, hot hot water, safe, fridge, hair drier and very good breakfast

the new bar area is exactly what you need to socialize

breakfast was nice and tasty

breakfast buffet is above standards

the gym is very poor

gym and spa needs attention

staff especially front desk, with maybe the exception of the restaurant bar area

there was no mini bar in my room

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

a recommendation would be to have perhaps liquid soap dispensers in the bathroom and kitchen

parking

it could be better to have a large space.have parking cars for residents and guests.

great location, clean room, helpful staff with good english, great breakfast.

parking was an issue.

pool out of order (although we were previously advised was under maintenance)

power outages are frequent, wifi signal was not very strong.

thing that was a bit bad was the wifi connection

the wifi doesn t work in the rooms.

only had working wifi on the first day

super breakfast each morning. lovely staff, extremely helpful

room service improvement

the swimming pool was a great asset as well as the sauna and the free cold bottles of water to enjoy ourselves

breakfast was good and they offer much more

great breakfast, clean rooms, really nice staff and service

location, spacious room with kitchenette, friendly staff.

cluded in my rate for prob total the whole stay, and i had a

breakfast was made with lots of love

excellent hospitality, breakfast, communication and comfort

wifi connection

clean, good wifi, quiet place, very nice staff, wonderful breakfast, lovely pool, beautifully decorated and

the pool is small, well suited to this intimate and enclosed hotel

from the aesthetic to the pool to the breakfast and super kind staff

wifi works great if you care

the breakfast was so delicious and fresh

the wifi signal was weak or drops frequently

the wifi

there s a little bar and restaurant which was also very good

nice, helped us with everything we needed, upgraded us to the bigger room and let us have a very late check out

the room was comfortable, wifi was good and the property location was really convenient

the gym and amenities

wine on the menu is not available and roonwarm - gym spacevis a

the location is perfect and a very nice pool

the breakfast was plentiful with a variety of choices to eat

the rooftop pool and bar and the library area are our favorite

the wifi was fast, the air conditioning nice, the location was pretty central.

had to use public secured parking lot because of possible criminality at night

breakfast should have been somewhat better for the price

they also had a very good breakfast

tasty breakfast included :) thank

we enjoyed our time there. it was 6 of us that had rooms. foo d n pool good

we had the swimming pool only for us most

the mini bar could have been better stocked with more variety of snacks.

someone was smoking pure

the breakfast is fresh and hot and you can have eggs or pancakes cooked to order

gym is small but well equipped

staff at the restaurant and the staff for breakfast were exceptional

pool staff's lack of professionalism careless and very little knowledge of attention to everyone

pool area is used for events not necessarily for guests

- we enjoyed the pool

this is my second time in that hotel.amazing staff, breakfast, location , service

expensive laundry service. we chose another local one instead.

wifi would go in and out sometimes but this was a minor problem and didn t affect my stay

the breakfast was everything you could want from fresh made eggs, smiley pancakes for the kids, yogurt, ham,

the kids also loved it

it is definitely boutique my girlfriend who likes plants loved it and the breakfast service was great

the noise level of the bar reaches the rooms a lot and it gets a little uncomfortable at times!

the wifi wasn t sufficient to work. the property was noisy and there is no parking.

bar on site was a nice

good taste, the great facilities and the elegant and delicious breakfast

the breakfast is basic but in our opinion it used to be better

breakfast is rather small and you have to ask for a lot of things as they are not displayed - tea,

it was close to the main shopping street and the rooftop bar was a very nice touch

the staff was great. the breakfast was pretty good.

the room service people that were supposed to clean the room only came 2 times while we was there and

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

juice (we loved their mango juice) - in general very friendly staff at the hotel and restaurant - wifi worked

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

no room service

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

breakfast was nice and

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

breakfast

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

we had to check out super early, and staff arranged a to-go-breakfast box for us

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

was exceptional the service is excellent, they serve a dream breakfast

the staff was so nice to us and the kids, i will for sure stay there again when i m in santo domingo

right in the middle of zona colonial ) , the architecture (converted 1550 mansion around a shady pool under a

lovely breakfast and good food

location very good breakfast included clean good ac very relaxed atmosphere, has rooftop bar with lounges very

the food was very good and the hotel remodel was very well done and the wifi worked everywhere in the hotel

the location, the staff and the breakfast.

great hotel, staff, clean, value, location, parking, breakfast, ambience, all great.

service by parking attendants

have the opportunity to have breakfast

breakfast was great, does exactly what you need

excellent location good breakfast

breakfast excellent, location also excellent staff friendly and helpful

clean, simple, great breakfast with fresh fruits, eggs, juice

we also got the room for an amazing price, and it included breakfast

there is a biker bar across the road from hotel and motor bikes came and went until 2am, revving loudly

very good location in the historical centre. decent breakfast at the terrace.

convenient location. good breakfast. nice balcony

the rooms was very clean, the staff was very helpful, and the breakfast was great.

the staff is so kind and hospitable. breakfast is great!

from terribly slow checkin to room service to breakfast- simply arrogant and unacceptable

gym has sub standard/broken equipment. bench was unstable and not adjustable.

wifi limited

a clean pool with great bar service

laundry services overpriced.

pool, tennis court, basketball court, soccer field, and the best part

the wifi is not work at all.

people work here very nice room service is very good especially i meeting the guys work at the breakfast is

guest, there were cockroaches, keys stopped working 3 times, we ordered mozzarella sticks for the kids with room

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic