had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

the fast wifi

breakfast could have more fresh vegetables.

room service was expensive.

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

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the wifi was excellant , the best we experienced in any hotel , and we were able to speedily download

poor wifi, fridge didn't work in room 109, swimming pool opens at 12 noon

location is excellent. facilities are good. wifi is excellent. breakfast is excellent.

the breakfast was fantastic and set you up for the day all you need and want

can't think of anything. plenty of families with kids but for us it was not an issue.

spacious room quiet environment nice breakfast nice wifi

nice bar around the corner with outdoor seating in sunshine

spa 29 euros for an hours access, too expensive

t included in room price) with whirlpools and saunas very relaxing after long day

pool beautifully clean

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

but meals served in the bar and lounge area were good

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

there is a coffee bar open all day at the hotel

restaurant and bar menu rather average, but service good

staff were all lovely, bar area has great views as well

we didn’t pay for a view… the breakfast room / bar certainly had one

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over the city , we particularly loved our juliet balcony views over the city at

the view from the terrace bar over the city is exceptional and this is where you eat and drink

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

food fabulous , pool

great breakfast, super kind service

the pool area is well maintained

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

breakfast is excellent, the facilities are excellent and the pool is a delight and very

the staff is very helpfull and the wifi works perfectly

osed - dirty and not maintained)

there is a basic breakfast included and room service

are a bit deceptive as rooms were not as nice and pool was not open or clean

pleasant staff on arrival, breakfast included and it s near to all the places that we wanted to see

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there but so value for money is so

the spa was very nice, we enjoyed massages as well

great breakfast buffet, nice intimate gym.

swimming pool excellent but no gym/spa

pleasant bar area with access to outdoor pool and very friendly staff

i loved the parking service, kids loved the roof top pool

pool attracts the usual sun lounge lizards, and is limited by the size and the few individuals who

the room service menu needs to be updated with more vegetarian choices.

great if travelling with kids

location with professional and friendly staff - excellent margaritas at the rooftop pool bar

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

no bar in hotel

was able to cook a couple of meals in the kitchen and everything worked out great

large room with shared kitchen and lounge shared with 2 other rooms

needs some refurbishment for example blinds in the kitchen, wall in living room near the door.

looking at a cozy street,comfortable bad and common areas with kitchen

it was 2 bedroom apartment with kitchen and living room that was perfect for our family of 4

kids playing basketball or soccer until very late midnight or later

nice hotel,, good breakfast, location location.

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it's kind staff

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

we also did our laundry in a nearby laundromat that was so clean and modern = the best

breakfast is great

there's no cocktail bar as advertised on the booking

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

spa bath and balcony were a wow as expected

no pool for summer but ideal on winter

nice shower that worked well with plenty of hot water. the wifi was strong.

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

internet wifi was not great

surroundings with nice restaurants, room service was a plus

wifi was basically nonexistent in the room

the wifi kept cutting off.

great location, charming rooms, great wifi, helpful staff

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

limited 5g reception in the room, but free wifi.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

t everything was fuctional though)

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

room was on the roof top bar side so a bit loud. suggest a street side room

doing laundry there was relatively

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

hotel is clearly not accessible to people with disabilities or kids in pushchairs

the staff were very friendly and did laundry for us for a very reasonable price

in room laundry service was convenient and quick/

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

our kids enjoyed a lot for staying in an old style palace and having a doublex room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the bar off the lobby was never open

nice clean room, excellent breakfast, adequate gym.

rooftop bar with the pool

they were able to accommodate a late check out

the rooftop (plunge) pool was fantastic

location is excellent, a lot options for tavernas tapas bar and night life

wifi was not working

the kids loved the breakfast (a bargain

the wifi was weak

wifi was very fast

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as we had been travelling light between hotels for some time

breakfast could have a bigger selection.

the breakfast was delicious and enough to fill you up before a day of exploring the city

they had a rooftop are with a pool

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

can have an update in the kitchen , dishwasher was not working

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

accommodation has no kitchen facilities, at all

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

many restaurants nearby and a good tapas bar behind

hotel with great restaurant and bar used by locals and tourists

room with everything needed, including water and tea for free, and adequate priced mini bar 3

the bar and restaurant were excellent

breakfast a good choice

though the same every day), friendly staff, decent wifi, good value for money

wonderful, helpful staff. fantastic breakfast and central location

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than a 2 star

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

everything was great! wifi not super fast, but fast enough.

wifi didn t work. the staff tried their best to fix but failed.

shower was good with plenty of hot water and the wifi worked well

were there for business and we really needed the wifi working

location in the very center of the city. fast wifi. very good price on booking.

pool, bar etc and nice

the swimming pool area was a great retreat from the granada heat

great to have a small pool available

given to kids upon check-in

warmly after a long challenging journey and arranged for us to get a couple of beers just as the bar was closing while he did our check in

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool, room was not cleaned

extra fee for use of spa room size a bit small.

the spa hotel is quiet and situated in a nice area

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool, room was not cleaned

bed too hard wifi so slow i didn't bother using it

en light web use was tough) don t try to work remotely here.

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars and restaurants are open again throughout the city in a nearly

the room i d booked in first place which was changed on second night also despite request, kids room was far

spa room is super nice, staff is top notch and very helpful

ngsize bed) toilet cleans automatically the spa was

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

appreciated the mini-fridge, elevator and able to have prompt laundry service

the hotel will even have a bag of laundry serviced for you for a slight fee

breakfast was really good the whole hotel was so clean and

wifi coverage in rooms was very poor and kept posing the connection but worked fine if you sat in

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and tea / cooking, comfy beds and super clean

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

liked the kit for the kids

wifi needs boosting

casionally dropped but still good)

wifi was weak in the evenings. no foreign language channels on the tv.

wifi reception in the room was almost non-existent

u'll have to order those from room service for extra charges)

great location, very friendly staff, breakfast, nice room, historic building

found the hotel services to all be excellent--a comfortable bed, a very clean bathroom, a tasty breakfast

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

breakfast is excellent

th the option of a picnic breakfast for those who have an early booked alhambra tour

the bar in the hotel isn't the coziest, but there must be literally 350

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar closed early so we used local bars

hotel has the best location, bar none

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the royal breakfast was great & also we cherished the hammam + spa area with the pool

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and cathedral the breakfast was wonderful most of all

ideal location, rooftop bar excellent and the staff / service were exceptional.

great location, clean, good breakfast, & friendly staff. good value for money.

loads of tapas bars close by in the evening and enjoyed the pool to cool down in the afternoons

breakfast was good

did a bag of laundry for 25 euros

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

wifi was good and the room very

wifi quite slow.

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

wifi didn t work on one of the days; electronic went out for a while one day

the hotel was clean and we had free wifi

tv, wifi, air-condition works very well

good wifi

location was very convenient and the daily room service and cleanliness excellent.

staff very friendly & obliging. roof top terrace bar very good

excellent in room wifi

wifi was working well

wifi was strong

wish that i had found the hotel bar earlier than i did

rooms medium size with small balconies overlooking at a square with cafes& bars

free wifi and mini bar (no

cleanliness, location , price , style , prices of mini bar are very reasonable

they let us have late check out with no extra!

no bar or lounge to get a drink at the end of the evening

wifi bit slow

intermittently unreliable wifi

wifi was faster than other european hotels that i have been at

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

next, the wifi is useless in the rooms

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

no wifi in the rooms, although is advertised everywhere.

good wifi

price and location are great. clean comfy and the wifi worked well.

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

the luxury of the kids having their own bedroom and bathroom was perfection

the rooms are very dated and could do with being redecorated and the wifi is very slow.

hotel is very conveniently placed, close to the cathedral, shops and bars

the pet friendly bar was ideal for breakfast and tapas.

the wifi was extremely slow, sometimes not even working.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in