had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

the fast wifi

breakfast could have more fresh vegetables.

room service was expensive.

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

z^

the wifi was excellant , the best we experienced in any hotel , and we were able to speedily download

poor wifi, fridge didn't work in room 109, swimming pool opens at 12 noon

location is excellent. facilities are good. wifi is excellent. breakfast is excellent.

the breakfast was fantastic and set you up for the day all you need and want

can't think of anything. plenty of families with kids but for us it was not an issue.

spacious room quiet environment nice breakfast nice wifi

nice bar around the corner with outdoor seating in sunshine

spa 29 euros for an hours access, too expensive

t included in room price) with whirlpools and saunas very relaxing after long day

pool beautifully clean

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

but meals served in the bar and lounge area were good

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

there is a coffee bar open all day at the hotel

restaurant and bar menu rather average, but service good

staff were all lovely, bar area has great views as well

we didn’t pay for a view… the breakfast room / bar certainly had one

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over the city , we particularly loved our juliet balcony views over the city at

the view from the terrace bar over the city is exceptional and this is where you eat and drink

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

food fabulous , pool

great breakfast, super kind service

the pool area is well maintained

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

breakfast is excellent, the facilities are excellent and the pool is a delight and very

free and fast wifi

pool area was smaller than i thought it would be, and if you had 10 people around the pool it would

was unable to have the room service meals served to us in the outside area in the evening

there was a young waiter who served drinks in the pool area that was not friendly at all - he would barely acknowledge your existence and really

no indoor swimming pool. no kids corner.

was incredibly comfy and relaxed, the rooms are really cool and the breakfast is good quality, we have been very satisfied, thanks to

unge

room service and customer support

small pool was perfect for that current heat wave

swimming pool is overated, i will say it's a paddling tub

room clean pool area fab pool cafe excellent

my room overlooked the outdoor pool, which i would have been happy to use (even if there were a few leaves)

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why not open in the first place - old fashion key does

the bar & meals avails there were very good

the bar and swimming pool

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

no bar in hotel

was able to cook a couple of meals in the kitchen and everything worked out great

large room with shared kitchen and lounge shared with 2 other rooms

needs some refurbishment for example blinds in the kitchen, wall in living room near the door.

looking at a cozy street,comfortable bad and common areas with kitchen

it was 2 bedroom apartment with kitchen and living room that was perfect for our family of 4

kids playing basketball or soccer until very late midnight or later

nice hotel,, good breakfast, location location.

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it's kind staff

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

we also did our laundry in a nearby laundromat that was so clean and modern = the best

breakfast is great

there's no cocktail bar as advertised on the booking

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

spa bath and balcony were a wow as expected

no pool for summer but ideal on winter

free wifi

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

wifi in room not good, used data instead, if this could be beefed up it would be much better

poor wifi

great wifi also

there was a very good laundry service at a reasonable price

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

clean and there were some nice locations like a seated area outside the room to read and also a gym

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

cheap efficient laundry service

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

accommodation has no kitchen facilities, at all

and that’s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area was dirty and some mould in the shower so not

fully functional kitchen with tea and coffee supplies

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

surroundings with nice restaurants, room service was a plus

good location, very clean and quiet room with nice street view. good wifi

wifi was basically nonexistent in the room

wifi didn t work for us on any devices we tried sadly.

i wanted 24 hour reception

great location. very good wifi. great shower. very clean. good breakfast, although boring.

we had a room with the balcony and the wifi was terrible.

the kids loved the breakfast (a bargain

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

the reception the signal was ok, maybe it was only my room)

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as we had been travelling light between hotels for some time

great breakfast. hotel arranged a private tour at the alhambra

excellent wifi

the tv did not have international news in english but as the wifi was good i used my laptop instead

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

room with everything needed, including water and tea for free, and adequate priced mini bar 3

many restaurants nearby and a good tapas bar behind

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

they provided a tea kettle and mini bar fridge that were very useful

the wifi was very slow

breakfast a good choice

spotlessly clean, super friendly staff, great breakfast

breakfast had good varieties including veggies

wifi was slow or not good wifi

breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

could not see outside the hotel which honestly makes me sad and disappointed especially with the kids that wants to see things from the hotel room

the bar offer a free tapas which was delicious with every drink

excellent location, beautiful room, fantastic roof top pool and bar!

a very nice pool and bar terrace with amazing views over the city

everything was great! wifi not super fast, but fast enough.

wifi didn t work. the staff tried their best to fix but failed.

shower was good with plenty of hot water and the wifi worked well

were there for business and we really needed the wifi working

location in the very center of the city. fast wifi. very good price on booking.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

pool, bar etc and nice

the swimming pool area was a great retreat from the granada heat

great to have a small pool available

given to kids upon check-in

warmly after a long challenging journey and arranged for us to get a couple of beers just as the bar was closing while he did our check in

we are a family of four and the loft room area for the kids was fabulous

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

room service lady found it and reached to us right before we boarding taxi to train station

poor wifi

the wifi was bad in room and even in reception

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

the staff are terrific, and they even do some laundry for free

breakfast is excellent

the hotel quoted euro 40 for laundry.

beautiful hotel amazing views from our room service good and very good breakfast

no room service. limited breakfast

it also has a small gym

the pull out bed was queen size so two smaller kids can fit in well

the pull out bed was queen size so two smaller kids can fit in well

gym equipment selection was limited and would be better if there were some weights

liked the kit for the kids

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and tea / cooking, comfy beds and super clean

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

nice to have a kettle in the room, there is also a communal kitchen upstairs

equipped kitchen, great view from the kitchen, nice atmospfere

kitchen lacked proper dishes for eating and utensils for

lousy wifi, average breakfast

good wifi for getting my work video calls done

wifi was weak in the evenings. no foreign language channels on the tv.

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

wifi reception in the room was almost non-existent

the spa hotel is quiet and situated in a nice area

special mention to juan whose service in the coffee bar was so friendly

spacious room with good desk and reliable wifi

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room was nice would definitely go

is my first hotel that the hotel swimming pool is paid by everyone, guests or no guests- i understand that they could have a great spa

the gym and spa facilities are a bit small but very nice

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a bar and comfy seating so you can chill with cocktails and watch

ideal location, rooftop bar excellent and the staff / service were exceptional.

the staff are too friendly… even the breakfast was so good… also we got late check out and they provided us with another room for a free of charge too

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

the bar in the hotel isn't the coziest, but there must be literally 350

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

i have not manage to use coffee maker but the coffee in bar was likely much much better.

great location, clean, good breakfast, & friendly staff. good value for money.

loads of tapas bars close by in the evening and enjoyed the pool to cool down in the afternoons

breakfast was good

did a bag of laundry for 25 euros

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

wifi was good and the room very

wifi quite slow.

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

wifi didn t work on one of the days; electronic went out for a while one day

the hotel was clean and we had free wifi

tv, wifi, air-condition works very well

good wifi

location was very convenient and the daily room service and cleanliness excellent.

staff very friendly & obliging. roof top terrace bar very good

excellent in room wifi

wifi was working well

wifi was strong

wish that i had found the hotel bar earlier than i did

rooms medium size with small balconies overlooking at a square with cafes& bars

free wifi and mini bar (no

cleanliness, location , price , style , prices of mini bar are very reasonable

they let us have late check out with no extra!

no bar or lounge to get a drink at the end of the evening

the shower, the vending machine (the coffee one), the air conditioning, the room service

price and location are great. clean comfy and the wifi worked well.

wifi worked fine

good wifi

- good price - perfect location to explore the city - clean - good wifi - modern room

wifi bit slow

they even offer laundry services, which we needed

intermittently unreliable wifi

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

having laundry service in the hotel was a welcome, and much needed, surprise

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

the luxury of the kids having their own bedroom and bathroom was perfection

the rooms are very dated and could do with being redecorated and the wifi is very slow.

hotel is very conveniently placed, close to the cathedral, shops and bars

the pet friendly bar was ideal for breakfast and tapas.

the wifi was extremely slow, sometimes not even working.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

early check in

really recommend 30 sec walking wine bar

the mini bar is a little noisy

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

no bar in hotel

they give us early check in