staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

the hotel has a bar but i haven t seen it opened

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

plus served from the bar but with very little choice…a pity because everything else was great

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have no idea how they have to treat their clients also no body speek english no security

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

used the swimming pool which was a welcome relief from the heat

amenities: the swimming pool was closed

rooftop pool is a nice bonus after walking all day in the city

breakfast was good

the pool was a very nice addition

rating of a & with a solar heated swimming pool

swimmimg pool on the roof amd gym on ground floor

there is basically a bed, shower and a sink, and there was a there was essentially no lobby and breakfast came out of vending vending machine machine i thought it was extremely expensive for what

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

no breakfast, room too small but price is relatively high.

breakfast in the reception area

breakfast - a really good range- fresh fruit, ham, cheese, bread, cereal, croissants, cooked eggs ,

pool on the roof

staff were very friendly and helpful, including the bar tender who was just lovely to my son and i

bar service was also excellent

pool could have been a little bit bigger as it got full during hot and sunny august.

accomodating with early check in

gym open 24 hours. staff were so helpful and kind.

the gym and garden area spot on

i also enjoyed the nice pool and well-equipped gym both clean and well-maintained

the 24/7 room service and mini bar was a nice bonus

room service and staff

clean modern rooms, tasty breakfast, friendly service

the breakfast was very nice on the terrace every morning

great variety of food for breakfast

and the breakfast is great as are the staff

excellent staff, outstanding breakfast, reliable wi-fi, perfect cleanliness, and above all, truly remarkable service from every

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

breakfast did not have eggs

room service was fast and efficient, and the mini bar had just the right amount of

the room service was good and staff very friendly

mini bar and expresso machine, great water pressure in the shower

bar/restaurant very small could benefit from a better bar area

the interior design, great gym, comfortable rooms with the most amazing lighting

free wifi and a place to store our bags on our final day on madrid was most helpful

and restaurant staff and room service slow and seemingly out of their depth

staff were wonderful- full of vibrant,young, good looking kids

better menu for room service

there is a restaurant in the hotel for breakfast, and room service

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

hotel located very close to train station and close to museums. very clean room. good wifi.

wifi was free and the connection stable and fast

it had all the required facilities and the wifi was good

great location and early check in

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

friendly and helpful bar staff

very low wifi signal in the room.

wifi in the flat, due to its position at the groundfloor of a courtyard, was very slow and

the wifi speed in my room was very slow. even google search was taking some time.

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

wifi

nice bar and restaurant

literally fifty bars and restaurants on your doorstep but room was quiet

the wifi was not working properly and the data phone was also to low - the phone in the room was not

biggest problem is they don't tell you that it works like bar and restaurant

the christmas night the barmen was absent in the lobby bar and the staff was rush serving easy overpriced drinks, but i

cause by stupid kids hanging out

bar was poorly staffed with bar tender frequent absent from bar , on one occasion i gave up waiting

the breakfast was rich, varied, and delicious, with toast, pancakes, and great coffee

i would have loved an expanded gym.

they also allowed us to have a late check out so we were happy with that

metro station, laundry, supermarkets, restaurants near hotel

location, staff, breakfast, room

i also had room service and ate at their restaurant, also excellent

gym is too small and no yoga/ exercise mats room was rather small.

nice sized room and bathroom, and strong wifi

great location,lovely decor and a great breakfast selection

the room was comfortable and wifi was good

only first day had wifi, the rest of our stay wifi was not working, and we can t find her

- advertised wifi didn t work

wifi

the wifi almost never worked. when it did work, it was at a speed of 0.29 mbps.