the pool is beautiful and the large courtyard was peaceful in the middle of the city

wifi was terribly slow

parking is ultra convenient

parking is poor

property had excellent parking right in front and was very ornately decorated

the pool was freezing, my kids spent more time in the ocean

only complaint…kids running up and down hall, screaming, laughing… not hotel problem…parent problem�

plenty of parking, front desk and bar/bistro staff nice, spacious room with fridge

you didn't hear the people in the rooms above us and we didn't hear kids running up and down the hallways

and starbucks, didn t get a chance to use but was happy with the option of that plus a pool and gym

was extremely quiet even though kids travel baseball teams were staying there

it was a very muffled sound breakfast was not the same drab food menu changed

momma e, ann, and orlando were very helpful and made this experience for myself and my kids not only a great

after a day at the beach with the kids, we wanted to get cleaned up before dinner, but we could not

spacious rooms. love the balconies. pool area is wonderful.

hotel is marketed as pet friendly however there really wasn t anywhere for pets to potty

the rooms was nice & comfortable & the breakfast was great i'll be back again

the pool

could see the kids in the pool on 2nd floor from our balcony at the hotel

location and view of the beach room was clean the breakfast was great and roof top pool and bars area really

limited parking

breakfast could have had more variety on a daily basis

friendly staff, facility very clean and accommodating. breakfast, awesome with excellent variety

more laundry machines

the laundry room was easy to access

very nice indoor pool and hot tubs

it’s not like pictured and would have been great for kids who were developing a sun burn to still get to play

we have two small kids so it was nice to have the indoor pool during rainy or chilly days

kids went to pool couple times a day and there were never any towels available

we have two small kids so it was nice to have the indoor pool during rainy or chilly days

charging stations in all bedrooms & living room, spacious unit, hot tub, & swimming pool

wifi

fitness room was well-equipped

we arrived a few hours early and we were offered an early check in which was super convenient

the pool bar has a great menu and live music playing during the day

the hotel is very nice and clean. pool is pretty! hotel is right on the beach as well.

wifi

location, amenities and shuttle service

however, the hotel offers a shuttle to and from the beach and also gives you a free parking pass

beautiful facility, friendly staff, safe location for kids to roam in

parking is free and wifi is reliable

my kids loved the bunk beds, and the indoor/outdoor pool

wifi was a bit iffy but we all have wifi problems sometimes!

also, the outdoor bar was nice

slight musty smell but i was on the floor with laundry room.

they didn't have a daily room service

spacious room with view and balcony. gym.

was so clean and we enjoyed the pool and good breakfast

the on site bar area.

breakfast that included some vegan options like bacon, sausage, oatmeal different flavors such as

was so clean and we enjoyed the pool and good breakfast

the room was spacious, on site bar with outside pool and fire pits

pool the beach location

the outside pool was heated

well maintained pool and gym area

staff, location ,pool, beach, breakfast

caused gym to close

breakfast was fabulous it was clean and staff was friendly

beach access which was not expected, great pool, and breakfast was great

laundry facilities were broken

wifi in room was spotty the 2nd day, as well

friendly staff, good breakfast, and it had a hot tub. very useful for golfers.

beach, very nice, clean and updated room, comfortable beds, had everything we needed, plus free parking, free

convenience of being right on the beach,the beds were very comfortable,breakfast omelets were very good

the breakfast was not all that great.

the pool was nice but pretty crowded most of the time so we only got in a couple times, but very clean

pool area was kept up good

beach was awesome, the only thing was the poolside bar was closed cause it was raining in the city but the

pet friendly

clean and roomy, lovely breakfast and helpful staff. pools were clean, gym well stocked.

s dog friendly and we heard lots of noise from pets being left in their rooms during the day

one thing we did not like was the gym says it opens at 5am that's not true

the pool was too small.

plus, there's a tiki bar by the pool

laundry machines took coins only and the front desk ran out of quarters (bartender had them)

now that our kids are all older, it's hard to stick someone on those cruddy sleep sofas or extra beds that some

there was always waves, kids liked it but i prefer without waves

we had an ocean view. the shower was nice. the breakfast was good.

friendly,super clean,everything you need on site,size of hotel,ease of parking.

this time, at the end of the day, we probably should have just got a condo and had a kitchen for the same money

perfect beach property!! my kids loved the pool and easy walk to the beach

no housekeeping, no room service :( and the inside bar closed early

front desk staff was amazing and helpful, valet attendants went above and beyond to help my kids and i, on site

the pool was

the only thing was breakfast for picky kids was not really an option at the grab and go location

if i could have gotten a room with a kitchen suite......

that it didn t have a laundry room.

did not like that the pool was inoperable

the room was comfortable and spacious and the breakfast was great

location is awesome, in the middle of fairhope. nice fitness center. and free, fresh popcorn!

the location and breakfast

a golf cart or similar vehicle could be used to get the customers luggage back to the hotel and up to

parking lost my car air a period of time

spa was phenonemal

we cancelled because indoor pool was closed and nothing for grandkids to do

readily available, beautiful fire pits with furniture around them for nighttime relaxing, heated pool, spa

the pool was amazing and the was even better

we are hilton honors members and not given wifi login

texas and it was late night we wanted to make a stop didn t know where to stop because we had a pet this hotel

on the bay, nice view, clean pool, good breakfast and wonderful bed!

the handicap parking is limited.

didn t get room service until the last day we were there

the parking was a little crowded

the breakfast was not so great but this was what my kids said

the tub was needing a good cleaning and the laundry didn't work so said the

right the pool. and great waffles. quiet too.

kids loved swimming late

didn’t like i had to break me and my kids stay because the whole building was smelling like

the pool was under construction

pool and hours of operation

they had a nice little gym

unfortunately due to covid the indoor pool, gym and kitchen were all closed