great wifi signa and cable channels

the pool was not clean and clear(cloudy water)

domino's and little caesar's and hot wings sports bar to choose from in easy walking distance

has private parking

pool was not enabled at the time of my visit, it looked kind of needing maintenance but it didn't

cleaner, warmer pool and jacuzzi.

gym is a trash

pool, great gym, a real asset for a busy travel schedule

pool, great gym, a real asset for a busy travel schedule

room is spacious, bed is comfortable, breakfast is great, pool warm, definitely would stay again

also, the gym s treadmill was excellent

it was an inexpensive hotel in celaya with free parking!

although breakfast is great avoid the coffee it is awful

room service was a little pricey

i did not find there is swimming pool and not sure if have one

from room service wasn t the best and a bit pricey, but it was nice to have the option available

need more options for the breakfast buffet

no hot water, sink clogged, no wifi, not enough towels or mats, bed linens dirty...

the parking lot of the hotel is before the hotel, and not clearly marked, so we went around the square

breakfast was ok. decorations are very good.

parking is free and right across in a locked lot. super pleasant customer service.

place, the setting, the rooms and common places such as the pool and the bar & restaurant area are very spacious

pool on summer must be amazing

a good place for long stays, clean, two nice rooms, big enough, kitchen, living and dinning very good

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services

kitchen was not fully equipped, we had to ask for silverware

i enjoyed the location, the rooms (bed and shower), and the pool!

swimming pool is cold

spa service is great and affordable

staff very polite. great pool view and delicious food

nice pool, comfy bed, good shower and overall a nice room with an amazing cieling

price, the pool was beautiful even at night

and the parking lot is to small other than that everything was good

minor point: secure parking is limited and a bit tight to enter and exit

was my favorite part i felt like i was waking up out of my bedroom and walking into the kitchen for a nice

the parking line , and the accesability to the rooms

the owners were kind enough to give us an upgrade and had a spacious room with a kitchen and a balcony

the host, breakfast, the view of san miguel and location is all too perfect

shower curtains - water splashes fireplace after an hr had a slight gas smell passcode doesnt change - front

the rooftop has an amazing kitchen, a beautiful terrace with an awesome view of the city

the breakfast is very good, everything is nice and confortable !!!

incredible breakfast and beautiful building. well appointed and thought out.

superior interior design and lovely pool and gardens.

also the outside pool and jacuzzi were not very useable as they were usually full of dirt (leaves, petals, dust

the lobby area, bar, patio, pool and gym are all very nice

nice pool and amenities such as a gym

reading lamps in the room and more reliable wifi -though wifi reception was available in other parts of the

house and artistic decoration and english fluent receptionist, parking for car inside the premisy, close to the

parking was secure and night guard was helpful in getting a taxi to the downtown

no tv in the room and the wifi was very weak.

pet fee of 400 mxn per night was excessive

s no private parking, so i was a little bummed, you just leave the car at the side of the hotel

hotel is so new and modern, the cleanliness is so good and there is a bar in the bottom of the hotel

needs a tv, wifi drive me crazy, clean and modern.

the wifi was great

value clean good wifi

no body soap, no tp, no laundry bag, no toothbrush, no call back

internet connection in room was non existent. wifi in lobby only. sort of a deal breaker.

pool hours.

the gym smells strongly of the rubber tiles on the floor

outside bar was never open, no one around

pretty inside and breakfast was good

no coffee maker in room and no coffee available until breakfast at 9am.

delicious breakfast

so in the mornings i could hear everything from the kitchen and dining room, which interrupted my sleep

the food was very good and when we asked if they could possibly open the kitchen for breakfast at 8:30 (so we

a small fridge/mini bar would have been a nice plus, but not a big deal to not have.

party s at the roof bar were loud and couldn t sleep

booked three rooms for four adults and four kids because the site said that these rooms would each accommodate

the wifi was not strong

poor wifi noisy due to poor building construction

hotel with parking close to centro

wifi signal was pretty

brand new, nice pool, gym, a lot of space in the room, strong wifi, ohh

of the best hotels i stayed in really big rooms great view to the tennis courts also had a bar and a restaurant

nice staff, great breakfast food.

breakfast tray was a nice surprise.

their rooftop restaurant is open only certain days and only for breakfast on sunday

breakfast should be included in the hotel rates

samantha and cesar truly set the bar high for any other hotel experience

on our first morning, a saturday morning, there was no breakfast served

the breakfast in the morning was good

everyone is so kind, breakfast is awesome, as is everyone from the owners, managers, and staff

great breakfast

parking is available but offsite and not every room had a safe.

breakfast was spectacular, truly some of the best meals of our entire visit to san miguel and

me at a small charge, and in some days where we were alone they gave us full freedom to use the kitchen, so we

beautiful hotel. great pool. very quiet.

the layout of the rooms/apartment room and cover parking

they even did my laundry for me at a small charge, and in some days where we were alone they gave us full

the hotel was truly beautiful, breakfast served was delicious

room looks out on the property's beautiful garden, and breakfast and other meals are served on a covered patio

the included breakfast was very good. the buffet was excellent.

liked everything; included breakfast each morning.

only suggestion i have is that the staff should make it clear what is or is not included with the breakfast, to

a couple of issues the wifi connection and two staff members, the barman and the guard at night, who wouldn

the pool was not suitable for children.

i didn t like that the pool was cold

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived

had no heat or cooling other than a fireplace and a unit heater

the garden is so peaceful, as is the pool

beautiful spacious and clean amazing design free shuttle into town on demand

the pool has just four loungers which are almost the whole day in the shadow

the room service was perfect and twice a day in the room

the music is very loud from 10am to 1am and you can hear even from the rooms the wifi never worked, basic

the hotel offers a fantastic shuttle that can take you anywhere within the city

pool was great for relaxing and having a drink

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

the pool is a stunner - it's on the rooftop with a view of the entire city including the parochia

breakfast was good, but everything was a little expensive

we were not able to take a drink from the rooftop bar to the adjacent pool area.

the steep entrance can be dangerous for elderly people and kids

the breakfast. mine was really salty and my husbands was flavorless.

available because it was a very busy weekend, kitchen was overwhelmed by number of guests

the choice for included breakfast is very limited.

the restaurant could improve their food options, particularly the breakfast selection.

breakfast was not good -- oatmeal not hot, not well cooked

though they have a fireplace to heat up the room but the gas smells

the ladies at the spa are amazing, the massage was top notch

very nice hotel. shuttle service very good, felipe was very friendly.

the wifi is very poor and the tv signal algo improvement.

wifi connection was weak at the room.

wifi was so week it didn t even register in our first room so we switched to a room with a good

and parking

wifi did not work

autentical mexican hotel, we had two bathrooms in the same room, they also have a parking lot that was very

we enjoyed the rooftop bar and deck, which just happens to be next to trees with dozens of nesting great herons

the kitchen staff was polite but they kept up charging us for food items

it has a very nice living area and kitchen that is available to guest

) the wifi didn't work very well, and the tv did not have many channels

room had no windows and it smelled of sewer/moisture: uncomfortable layout and very slow wifi

breakfast was fabulous

i enjoyed the breakfast very much, it costs about 150 pesos (about $10, so was a good value

coffee at breakfast

parking is a block away at another hotel and is not

comfortable beds, tv with english, free wifi

was disappointed with the roof top services, it was very empty and the pool was only a large bathtub fountain,

the architecture, the art and decor, the wonderful breakfast included each morning, but most importantly the

check in time is late and no early check in time was available

something is misleading regarding the rooftop pool

my kids are 21 and twins 17 we had seperate rooms that were next to each other

also, clean and comfortable room with great ac and wifi

the parking is an issue and they clearly state that it is 20 minutes away

the breakfast was delicious, the location was great, we didnt have noise, our arrival was nice

the spa tub was disappointing - the water, which must have come from a different source, was very

the breakfast was excellent and the staff were too.

there are so many fine touches like water provided in room, chocolate after cleaning, and late check out

room service adequate

wifi, was not working well and cell signal is not strong enough

very serene room service was good, natalya at the front desk very helpful

would suggest having a little bar to grab a drink, that would be a nice addition to the hotel

wifi could have a better signal

the free breakfast was great

very good breakfast included

the breakfast included with the room was too small.

wifi, it would would then stop so i you ll have to turn off the wifi and connect every two

warm, friendly helpful staff excellent daily room service great breakfast wonderful location

wifi connection was weak

our stay the wifi and streaming services on the tv didn't work and the hotel were not able to fix it

comfort, reliable kind staff, responsiveness of the manager who went beyond to ensure stable wifi for important

only wish it had a pool or hot tub.

*wifi was terrible and basically useless

the wifi was pretty slow.

the courtyard where a delicious daily breakfast is served each morning is stunning- the sound of the fountain

the breakfast is also also amazing, made fresh each morning

breakfast cxhoices excellent; hosts very helpful

the kids loved the place

beautiful grounds, pool, friendly staff, amazing view, fast wifi, netflix

parking

the wifi was not working properly, but was fast enough

breakfast was at 7:00 i like to wake up early to exercise and watch sun come up coffee helps to get

in the three days we stayed there the maid overlooked even providing a bar of soap for the bathroom

breakfast ok staff great location great room terrible shower very bad

they provide breakfast which was always excellent

the breakfast was perfect, the staff was really nice and helpful

breakfast was delicious all 3 days

roof top bar was a bonus with beautiful 360 degree views (and wifi works up there) courtyard for breakfast was

the roof-top bar is very beautiful and you can get 1 free drink including alcoholic beverage

from room service to rooftop terrace bar and hotel security staff

amazing staff, great breakfast and super cute hotel

comfy bed fairly near center in quiet safe neighborhood good, free wifi easy checkin checkout feel-good

the laundry service took only a couple of hours and very reasonable

and i were very impressed with the cleanliness of the room to the point that we opted to skip room service

location is perfect, breakfast fantastic, staff incredible, etc

breakfast awesome and beautiful view 5 second walk from room

the rooms are spacious and the beds are comfortable

wifi in the room was a bit slow, but really that's our only complaint.

breakfast was delicious

improve the wifi service, pls.

the wifi was weak and intermittent from our room

it was a continental breakfast which was a perfect way to start the day.