great pool and outdoor area

kids running around

my wifi access was horrible as was my cell signal, both in my room, the lobby, and outside by the pool

well layed out, convenient parking, great workout center,breakfast offerings

my kids and i waited forever to get our hotel room

the room above us & next door, had young kids

i also loved the foot scrub bar in the shower

the bar and eating area personal were very kind and welcoming

lobby bar and restaurant all new with additional bars and eateries close

room clean and updated. nice lobby and gym.

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty

more than enough room for our four kids and us

pool

was kinda of upset that there was no pool or jacuzzi

great parking

wifi was slow

water refill is available at the gym on 2nd floor and just available there; it would be nice if there's a water

one think that they can do better is wifi quality

first night we had loud neighbors kids screaming super loud also i heard blaring sirens every night but thats

gym was great and breakfast was excellent

highly recommend, nice restaurant, pool area, gym facility and laundry area

came with a family pet

to overcharge me $1,000 and i had to kind of argue with them, they tried over charging me for the pet fee, they

movie night at the pool was a hit with our kids

swim area, gym & laundry

it was also close to the outdoor bar, pool, and gym

really liked the bottom floor balcony that opened to the pool

key card access would t work into the gym, the hot tub was not heated: my room was not as updated as the previous

location was great. pool was clean and warm

the entry is beautiful, the bar and restaurant area are great and everyone on the staff was very nice and

the parking lot was small.

location parking.

there was parking. parking was safe. room stayed dark which was nice.

manager was rude to us for going to our room from the parking lot at 10 pm when we werent even

room was clean, the a/c worked fine, and parking was easy

wifi was awfull almost no staff in the hotel you must register in another hotel (not so far (1

the parking lot

easy parking and check-in, fast wifi, so relieved having a fridge

free decent wifi and free parking, very good location for universal studios (few min drive) and close to a

parking was a little tight but everything else is fine.

amazing warm pool, very hot jacuzzi, huge rooms, kind staff members, coffee in the morning on the reception, a

i also would like if they provide wifi code for guests in the room that way we don't have to use our phone data

had active days at golf tournament

too, not to mention the little gifts, they really know how to look after families with tired kids

there was no kitchen to offer any food

i was concerned about picking a safe place with my kids having never been to california before and i felt

i was able to sign on to their wifi my first visit, but not this last time

the kids complained that the wifi was too slow. i didn't really care about that.

the kids complained that the wifi was too slow. i didn't really care about that.

nice swimming pool and breakfast in the morning

and flower petals were left that were not ours

i couldn't get on the wifi easily and the was no chair to sit on the balcony

big room with places to put all your stuff, large and very comfortable bed, nice small kitchen, good size

the wifi password wasn t available before checking in and was sometimes weak

and can be slippery as you walk downhill - mobile phone qr keyroom meant you need mobile data/ wifi to use it

we had a wonderful stay, staff very friendly, hotel very clean, free breakfast, pet friendly!!

pool was small according to my son.

the breakfast was delicious, well stocked, and tasted fresher than most hotel breakfasts (and they're

pet friendly

comfortable room, good enough kitchen e we ll designed bathroom comfy king size bed, quality bedding

i wish there was room service. (i'd like coffee brought up on the morning from the cafe.)

wifi was hard to login,,

smell to the building that hits you every time you walk in no room service visited in the 4 night stay, so

the gym needs some attention because almost everything is not working

the remote for the tv in my room didn't work, but the wifi was great

wifi could be a bit faster to enable video calls.

the pool was chilly

just grab some and eat in you re room or by the pool

pool would ve been nice but there was covid restrictions

room had wifi,fridge,iron,hairdryer and you can buy bits to eat and drink at reception

it was very clean, even the pool looked really clear

it includes breakfast in the morning in the water pressure was out of this world

would've been nice to know that their gym was under refurbishment prior to arriving as that was one of our main

the fact that the hotel is pet-friendly sealed the deal for us

no towels and was told when they came out of the laundry they would bring them, but never did

loved the roof top bar and huge shower

spacious rooms, fun decor. excellent rooftop bar and restaurant. best of hollywood views.

pool looked pretty small, but we did not use it

room service came in a paper bag with no utensils or

his name) was very nice and hospitable and showed us thoroughly around the property where the gym, recording

loud bar in courtyard and could not sleep due to noise

great pool, great location, beautiful style, comfortable beds and great service.

for example, i stopped by the pool on my way to the gym to see about getting a lounge chair

the pool complex is iconic and the perfect place to unwind, the gym is well-equipped, and the events hosted

3: no laundry service

i loved the breakfast room service - very luxurious!

to come home at the end of a long day of sightseeing to enjoy the pool and spa in the internal courtyard

quiet, good wifi

friendly staff - hotel is in a convenient location (for restaurants and for walk of fame) - laundry available

excellent location close to shops and transport, safe, free parking, laundry, very clean, pool and spa, very

microwave and laundry on property

pool rooftop

robot (alfred) on staff for grubhub and any room service

the rooms with a transparent walls between beds and shower make an uncomfortable stay with kids

front bar was never open and upstairs bar restaurant closed early our first night

fab hotel, lovely rooms, great food, pool terrace lovely.

free tea for breakfast

'breakfast was great they made a really good fritata. celebrated my bd with friends and family.

of contradictory info from staff - for example, we rang reception and were told there was no room service, but

room service is not quick to act. other than that, really comfortable stay with service.

no complimentary water in my room but my kids got some

slow bar service

great stay with kids

kids are not allowed in the restaurant, other restaurant at pool closes at 6pm

the rooftop pool was perfect for my kids

kids are not allowed in the restaurant, other restaurant at pool closes at 6pm

location and secure parking

around 11 am, they kept our luggage in the kitchen, i took a yogurt and was told it was only for breakfast

clean property, nice staff. great location. could use a breakfast bar or coffee bar.

the location was amazing!! the staff was super accommodating. the pool area was great.

very good and safe parking

good tv and wifi

1/2hrs as our rooms weren t ready until 5:15pm- not ok when arriving from a long flight with 6 kids

loved the fact there was a coffee bar in the lobby

dance/party music played in the pool area

wifi was a struggle

wifi should be provided according to number of booked occupancy we were 4 and got only 2 passwords

the wifi connection was terrible from inside the room

you have to paid for wifi.... internet should be for free

wifi is very weak, and didn't meet my requirements for work - this is something that could be

didn't like the fact that there's no free wifi for guests