was that the rooftop bar was not yet open

the rooftop bar was closed and the balcony view was okay.

no bar or restaurant

the first room we got put in was right next to the rooftop bar

the gym

i booked the triple room which comes with balcony, kitchen and king bed

didn't like that there wasnt any deli's on the corner being i have kids, but it was a 5 minute walk away

it took for ever for warm water to arrive in the shower), we booked the room for 2 adults and two kids (one of them in the cot) there were 2 probably queen size beds which for 3 people is a little

that place was beyond my thoughts it really mark an excellent memory in me ans my kids

walls are thin and room next to us had loud kids

the room was cool and comfy. loved the pool so much

lovely staff - elton was great at check-in and gave us an early check in

way they treat kids policy in the pool area

it’s no room for kids to be outside at all

rooftop pool/ bar area was closed after 9 and you couldn't even go to sit out there which was a bummer

i didn’t like the breakfast so i walked to juniors right up the block

told us that even if we made the reservation for the four of us, they were only providing breakfast for 2,,,, because they said booking only calculated the fee for 2,,,,

my room was changed to a larger room b/c i ended up having my kids return to the hotel with me

was outstanding, when we had purchased a package for breakfast (not available due to covid but this site let us book it) she was super quick to

the breakfast was great too

were available and helpful, room service was helpful and pretty quick

free water, chips and coffee provided. multitude of tv channels. excellent free wifi.

cluded with the room) was a nice touch

no water as the manager hadn't ordered any - had to ask for room service which is annoying.

no gym for workout

the lobby bar, food, breakfast were excellent as were the staff

the room service was not good and i had to get my room switched because there was no hot water

the drinks at the bar were great, the food at the restaurant was delicious, and the rooftop pool/bar area was really nice during the day

information provided offered 15% off in the bar and restaurant

the facilities are really lovely and i ate at the restaurant and had room service all equally good

tepid coffee from room service, but they did refund my coffee order.

but she was the only one who let the team down everyone else from room service to bar tender were delightful

there are very limited food options for kids, and from thursday to sunday, the noise from nearby clubs made it really hard to sleep

one midnight, my kids happened to notice some noise from the adjacent room

very friendly & welcoming kids who work there. clean room. fantastic shower

wifi didn t work for me

the pool is only open in the summer.

late for kids

of noise, balcony , and view over east river to manhattan , room service, beds, big tv , free wifi, roof top bar, lucca restaurant

had our door knocked on for next door s room service. not a big deal though.

laundry detergent for the sheets was rather odd and off putting

it serves pastries for breakfast and offers drinks and snacks in rooms

breakfast needs to be healthier

chic, old nyc taxis in the forecourt, friendly, helpful staff, spotless everywhere, great gym

a good gym and sauna

clean, nicely decorated, comfy rooms and beds, and a nice breakfast

great kosher breakfast good location

breakfast is served between 730 and 10 in the lower lobby

beutiful rooms, and amazing location close to everything. very good breakfast.

friendly team, clean and smelled nice, good breakfast and very nice room

it was great for staying with a toddler as we could make food there or pop out to a nearby bar or cafe

we loved that there was a gym, also very adequately equipped

used the gym and sauna which were amazing on a cold rainy morning after a wedding

with kitchen (ours was on the ground floor) and it worked well for 2 adults and 2 teenagers - the kids shared the sofa bed

the beds were super comfy, the gym clean, the rooms large

beautiful hotel lobby, rooms, workout facility, nice little bar and nice bartenders and cook,

staff, good sized room so able to put kids to bed and still enjoy eve

box house was a perfect location for us as our kids live within walking distance to the hotel

nice gym with lots of equipment and easy access

express how wonderful not only the room was but the staff as well the in hotel resturaunt and bar was equally amazing for not only their food but staff as well the room was well

the public balcony and gym was amazing.

very clean! it had a great gym and super helpful staff.

love love love that they have a sauna and gym and you can go any way in no time just

this is just a very nice hotel. the gym/spa was great! lots of nice places to eat in the area.

no problem for a couple but not good for two individuals - as was the case with our teenage kids