man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

didn t say a word about anything wifi passcode, checkout time, breakfast option

free parking

the wifi was quite good too

great location plenty of parking bays good tavern next door for dinner and breakfast

easy parking, plenty of space

clean great bar and cafe,

the bar staff were slow

the restaurant and the bar are in the same building.

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

lovely pool, vineyards and garden

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is no lunch or dinner menu as the snack bar is not open from thursday to sunday ,

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

consequently the wifi in the room was virtually non existent

spa, area was an additional cost however this also means you have the spa area all to yourself

we enjoyed the pool and bar area

great room - spa services excellent.

the person in the bar excellente

room had ants, the hotel didn't have a pool or a gym

the wifi was very slow.

the wifi.

tea / coffee set in the room, the stylish swimming pool might be a bit deeper

accessing wifi requires sharing your email.also wifi was quite slow.

pool area is a much needed asset for relaxing after a day

the water of the spa was cold.

pool on the roof, spa and super comfy bed!

wifi is not good in our room : 517

were great, we got a generous late check out to 2pm as we had a train to catch in the afternoon

the gym is not a gym - it s just a room with 4 standing bicycle.

no bar area other than in the restaurant

hotel, room, restaurant, bar, and room service are truly incredible

wifi didn't connect right away

pool was closed

very good breakfast

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership card to a torn beer mat can be put in the slot to keep everything cool while you are

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for our train

coin laundry just 2 mins walk away

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

nice bar downstairs

perfect location.lovely bar which serves good tapas.would definitely stay again.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafés close by

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

easy check in and late check out

pity no bar was open in the hotel. probably becaus it was january.

early check in

the mini bar is a little noisy

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

no bar in hotel

they give us early check in

price and location are great. clean comfy and the wifi worked well.

no wifi in the rooms, although is advertised everywhere.

good wifi

next, the wifi is useless in the rooms

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

wifi never worked so it was hard for us to book things for our future plans

wifi signal was rubbish

the rooms are very dated and could do with being redecorated and the wifi is very slow.

the pet friendly bar was ideal for breakfast and tapas.

slow wifi

intermittently unreliable wifi

wifi bit slow

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

gorgeous room with a balcony, strong wifi and good shower facilities

good size room, wifi and ac

rooms are lovely and the bar on top floor is comfortable place to unwind and have

nothing really i prefer a buffet breakfast but the food was good

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

the room and bed were very comfortable with great ac and wifi

everything, from the hidden bar to the rooftop

free wifi and mini bar (no

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of

delicious breakfast with different foods to try each day

great location and free communal mini bar with pastries and fruit

a fair few sun lounges and the little bar / snack area near the pool was also great

great location, very helpful staff and very nice breakfast!

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

beautiful hotel amazing views from our room service good and very good breakfast

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

location, wifi, cleanliness, leaniancy with checkout, communication.

the hotel was clean and we had free wifi

wifi didn t work on one of the days; electronic went out for a while one day

no parking and no room service, but central location has tons of options

clean, comfy room with great wifi and a fridge

the royal breakfast was great & also we cherished the hammam + spa area with the pool

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

decent gym and nice to have the hammam (warm pool and small steam room)

hammam and roof bar excellent

it also has a very good gym

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

the pool area located on the rooftop is extremely hot in the sun.

rooftop pool was awesome

the facilities were great and the pool area on the rooftop was a great bonus

location, helpful staff, great breakfast (including gluten free options)

lousy wifi, average breakfast

casionally dropped but still good)

wifi reception in the room was almost non-existent

person, and they do not come with water heater/water/coffee/tea

u'll have to order those from room service for extra charges)

wonderful staff, great bar downstairs and excellent location

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

great roof top bar with view of the alhambra

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi was spotty.

staff very friendly & obliging. roof top terrace bar very good

it had a tv and wifi

wifi low signal

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

breakfast was really good the whole hotel was so clean and

great location , the duplex room is enjoyable, kids love it , the room is clean too

super clean and beautiful rooms, lobby, and bar area

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar in the hotel isn't the coziest, but there must be literally 350

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar closed early so we used local bars

liked the kit for the kids

location in the very center of the city. fast wifi. very good price on booking.

excellent location. comfortable beds. free efficient wifi

were there for business and we really needed the wifi working

shower was good with plenty of hot water and the wifi worked well

wifi and breakfast was also okay

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

though the same every day), friendly staff, decent wifi, good value for money

good wifi, clean, helpful staff and spacious quiet room

the wifi was very slow

wifi was slow or not good wifi

wifi was a disaster and definitely needs to be updated

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

they provided a tea kettle and mini bar fridge that were very useful

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

many restaurants nearby and a good tapas bar behind

the bar and restaurant were excellent

room with everything needed, including water and tea for free, and adequate priced mini bar 3

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

accommodation has no kitchen facilities, at all

can have an update in the kitchen , dishwasher was not working

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

no room service

amazing location, great room, good size gym

the wifi was awful

the beds weed a bit uncomfortable, fine for the kids.

lack in ambience background music. spa facilities limited to sauna and steam room

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

when rowdy kids camped under our window the cigarette smoke permeated the room.

it was nice to have a laundry service -very reasonable price

our kids enjoyed a lot for staying in an old style palace and having a doublex room

because the wifi was dreadful

superb breakfast, excellent service and a really quirky hotel.

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

the excellent breakfast is served in a medieval basement crypt

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

we loved the terrace bar overlooking the alhambra

i did not detect anything negative. gym could be a bit better - needs upgrading.

wifi was weak and the cable channels were not

great wifi also

the wifi kept cutting off.

poor wifi

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

everything in the room worked very well: wifi, air conditioner, shower, etc