pool was green

we really enjoyed the pool and the beautiful desert views.

the pool, looked disgustdisgusting-greenish

the pool area was well used

the pool was closed

parking; later room service.

i enjoyed the pool a couple of drinks at the bar i would come here again

excelent customer service , the room service and everything

room service hours and availability

location is the best.. buffet breakfast... gym..

close to where my kids live for when i visit them.

was a hot day, my family and i were very disappointed to find out that the beautiful, sparkling pool that was listed and pictured on your booking

no pool , door didnt have a latch , bathroom door didnt shut , dirty room

was no pool like the picture shows and the owner said its to expensive to repair and it was an eye sore

website shows a pool but when i arrived pool had been filled with cement

resort in lake arrowhead, nice spa with fitness center, jacuzzi, steam room and yoga classes, a fancy restaurant, huge parking lot

we were able to early check in around 12pm during busy weekend

game room required money to play the games and this instantly caused my kids to go into hysteric’s

loved the foosball and air hockey table for kids. room was adequate. hotel lobby beautiful.

the spa is great close to restaurants markets will be back again for sure

close to lake, clean, cute, breakfast

large common living room, kitchen, and office service all guests with tv, snacks, and supplies for their private rooms

breakfast-good

a lot of choices for breakfast. great location with beautiful view.

i especially like the kitchenette and the snacks/ accommodations in the lobby for the guests

parking and noise insulation from upstairs room.

the parking area was safe and secured

accommodating with our request for early check in

the balcony attached to our room was really nice for enjoying our dinner and parking was conveniently located right infront of our entry door

the wifi worked when we got there then it kept kicking us off so we couldn't use it.

for the price of a hotel room we got a wood burning fireplace, a little bedroom, a kitchen and a living room

were kitchen tools available for use (pan, pot, plates, etc

kitchen's pots and pans were not usable

owl cabin is lovely kitchenette didnt have toaster the small room bed very comfortable and excellently made beds

pool and spa was shut down by order of the health department

tall vent heater dirty (can lead to carbon monoxide buildup if not maintained properly—deadly) kitchen; dirty utensils (i found a white cream like substance on spoon, knife, and fork, limited

sufficient heating and kitchen was not too bad - though could use a table

it was roomy with 2 bathrooms and a full kitchen and i didnt see bugs

there was gum stuck to the kitchen floor

i lived the stained glass window effect that they painted on the window seal in between the kitchen and living room

it was supposed to have two rooms and a kitchen, instead was one studio, with a queen bed tucked on one side, a single bed under the window

has a fireplace, kitchen (with utensils ++) restroom fully stocked (towels, toilet paper) my family and i enjoyed it

booked for a queen studio (kitchen stovetop & living room included ) & call for assistance that the cabin given was not what i

there’s a kitchen but no pots and pans

cute little cabin with kitchen

i ended up asking for a broom… kitchen has very little cooking supplies i wld just need to be more prepared next time

the cabin had a fully working kitchen

kitchen needed more utensils , towels and pot holders

only thing we wished the unit had was blinds in the kitchen. everything else was great.

property was very cozy and we enjoyed our own cabin with our own spa inside

furniture was a little bit outdated, but i don't think that was a turn-off for us the kitchen was awesome, pretty tiny but it did the job, pretty cabinets pretty countertops enough

having a kitchen to cook small meals was wonderful

i was impressed by the fact it had a full kitchen so that was cool if we wanted to cook dinner

kitchen equipped with enough to stay several days

kitchen

the view and balcony, allowing early check in

they provided breakfast which we didn't try till morning of our check out

needed paper towels or napkins in the kitchen.

good place, clean, there was even breakfast.

there were ants in the kitchen, bathroom and the bathroom sink next to the beds

the room had a fireplace, kitchen and the necessary amenities if you needed to cook

it was near local shops and restaurants. parking was right bear the room.

i was going to say the parking spot but it was big enough for 2 cars.

the bed was comfortable and it was great having a kitchen

we got the family room cottage it didnt come with a mini kitchen like i thought but that is the room i picked i just missed that detail

was a lil too soft for my back, but overall was worth the price of the hotel/cabin pool was closed, expected to hang out by the pool since it was summer

loved the pool

ants, bugs, dusty, old dusty couches, bar b q pit filthy, told us to clean it ourselves, tv went off, asked front desk to come and fix,

they allowed us a really early check in. place was roomy but cozy. lots of parking.

sadly, the pool was not in operation.

super clean, roomy, cozy and the kids loved it

unruly kids in the pool.

jacuzzi wood burning fireplace full kitchen and one bedroom with a king bed

and pet amenities brought us here and kids insist in coming back

traveled with our 3 kids after the long weekend and it’s been pretty empty

i always stay here when i visit my kids

the pool was quite cold

heater in pool want working when we arrived so we didn’t get to use the pool.

best services, most friendly staff, quiet, safe, big pool, big tv.

the pool heater malfunctioned and we were not able to get in.

the parking. only a few parking spots near the rooms.

ol spa etc)

great location, easy parking

parking on site

good parking and great view

pool was closed on mothers day.

also they stopped room service after our first night which put a wrench in our plans to have a nice breakfast in our

it was nice for kids to take a break from electronic devices; drawing,

no room service for anything and pool closed. not cool

kids doing jumping jacks above us

loved the spa tub and the fireplace rite inside the room

loved the spa bath in the room

early check-in and late check out

suite was so nice, we didn’t expect how spacious it was going to be

directly next to the village, large room with a spa tub big enough for two tall adults, large bathroom, balcony, large bed

location, spa tub, and came back to the room to find supplies outside the room since we were still in the

it was perfect loved it will be getting a room with a spa next

as you clean up after yourself outside all the amenities are available at anytime, including the pool and spa

everything. our spa tub was amazing and the bed was super high up off the ground

very dog friendly located across from the late staff was wonderful nice pool

really cute bar on-site and the shared kitchen area with fire places and pool table is so unique

com does not list it because it is seasonal), large bar with delicious drinks and a live band, games to play outside, fire pits also outside, owners

midweek the bar and food spot on site was closed, which was part of the reason we booked the spot

really cute bar on-site and the shared kitchen area with fire places and pool table is so unique

comfortable beg, nice kitchen, very convenient location close to the slopes and restaurants

remodeled rooms, pool & hot tub

and nice grounds, would love to go back in the winter :) the staff was very nice and the morning breakfast was fully stocked and kept really clean

beds were very comfortable. loved the early check in.

clean, comfortable, and friendly staff. the breakfast was awesome.

the free breakfast was ordered from a menu as well as self-service for other breakfast items like waffles,