was good as it goes for the 'free breakfast' hotel was very clean and the staff was excellent

the privacy, convient laundry room/exercise room

wish there was laundry detergent available in the laundry for purchase

clean, no dust, quiet location, free parking, nice small gym that will meet your needs.

the breakfast was great

breakfast was cancelled due to covid.

it was clean and the bed was very comfortable. breakfast was great.

good breakfast. nice room.

with family have usescomfort inn before feel safe no worry about breakfast and the desk fine

super clean hotel, friendly staff, and a great breakfast bar. will definitely stay there again.

are working on the pool area

pool, kid friendly, hot breakfast, great location with shopping, eating and children activities

nice room and breakfast was great

the hot breakfast was the best we had ever had at a hotel

pool, kid friendly, hot breakfast, great location with shopping, eating and children activities

however the rest of my stay the staff and the breakfast and th he pool as well as the cleanliness i would rate excellent i'd give 11 out of 10 and 5stars thank you

that was the best hotel i've been in lately, enjoyed the pool also, great hospitality, forgot my card in the room and they gave me another one and we joked

location, clean comfortable rooms, the pool was warm and my daughter loved it

the pool and the exercise room were clean and well cared for

beds were amazing, pool was great for the 3 kids and the breakfast was wonderful

breakfast was exceptional all three mornings i ate there

the breakfast was exceptionally good

beds, modern, clean, good breakfast

the hot breakfast was very nice as they had an assortment to choose from

the breakfast was great. it was interesting to watch tv in the food area with the kids.

the bathrooms we super clean, gym was decent, pool was wonderful

great accommodations at a great price. great breakfast options & friendly staff.

the pool area was nice. only wish it were outdoors.

it was a good place to stay. location was good, breakfast was good

the breakfast is awesome

comfortable property in a great location also had a heated pool such a plus and a nice breakfast too

told there was secure parking to accommodate large vehicles and this simply wasn't true

the room service didn't make our beds and took all of our towels each day.

easy access. plenty of parking.

breakfast was above average, in particular the cinnamon rolls and pancakes

there nothing breakfast waste some money need little money back

clean. quiet. refrig. nice hot breakfast.

they were excellent at keeping all breakfast items stocked!

breakfast good overall great place to stay

need update breakfast

breakfast area bright, clean, food good, again staff in this area exceptional

gym (equipped with a peloton, kettlebells, foam rollers, balance balls, and a jumping block

wonderful facility with an outstanding breakfast

breakfast was good … coffee all day … comfort food bags to start your day … staff was aware

breakfast was okay. nice selections

the bar tender was also very friendly and efficient

great location, excellent parking, nice atmosphere and staff in bar and restaurant area

with a great bar and eating area in the downstairs lobby

make sure and have a cocktail at the bar and say hi to ginger

it is upscale, has a nice bar and close to several shops and restaurants.

the pool was ice cold

breakfast was good and the area was maintained well while breakfast was being served

enjoyed the pool and breakfast, beds were comfortable.

out of items at breakfast - half & half, muffins

i wish they had a bigger pool and jacuzzi. also better breakfast like pancakes and waffles.

the breakfast wasn't very good.

the laundry facilities for guests are included in the price you pay for the room

when the kids swam there was no towels as well and the staff did not want to give us any

we didn't get a chance to try the pool or gym but we will next time we come back

free laundry is always a plus

great breakfast choices (except no bacon), awesone price

enjoyed indoor swimming pool and breakfast.

pool was ice cold and the hallways felt like they had no heat the rooms however had very good

like the location, the room size, the gym, the breakfast we had stayed there before, and most definitely will stay there again our flight

the free breakfast area was nice, good selection

bar and select alcohol free from 530-730 super fast elevator close to everything friendly staff

location with free shuttle to the florence mall and airport

more lights in parking area. needs cameras.

breakfast was great, room excellent as well. laundry room very usefull

not to have mini bar in room, my daughter didn't know and thought it was included

there were plenty of supplies including toiletries, extra towels and pillows and the breakfast was pretty good

the extra amenities (gym and pool) were also very clean and well-maintained - so appreciated

the pool area was nice and the gym was super nice for a hotel

the room size was great. the gym was wonderful.

was clean, staff was nice, and nice variety of breakfast sammys for free breakfast

friendly staff, great location, free wi-fi, free breakfast, free parking, had a gym.

the breakfast topped it all off beautifully with almost everything a person could

allowed early check in. breakfast was good.

always, the hampton inn exceeded our expectations with free breakfast, free internet, and the thank you bags when we left

great breakfast

location to the airport and the complimentary shuttle were convenient features.

we were driving (we didn't need/use the shuttle) so i was confused as to where my gps was taking me since the hotel was so far from the

need a bar and free breakfast

same for the pool and workout room

desk as i was departing in the morning was very kind and engaging; the guy driving the airport shuttle was interactive, friendly, and careful despite being under a winter storm warning

the pool was not clean at all

after o 8 hour drive, we used the indoor pool ( which was immaculate) to unwind, drifted off to sleep with an unbelievably comfortable bed (

pool to relax after a long day, gym for a quick workout

missed breakfast

breakfast

great location! clean, nice breakfast, and friendly staff

the pool was awesome

the pool closed too early

same breakfast. we stayed 7 days. so bit boring.

late night staff was extremely friendly and very helpful, and the morning breakfast staff were very friendly and provided a great value for the stay, we were traveling with

excellent air conditioning and immaculate swimming pool with great outdoor furniture

breakfast was well staffed, clean area and good food. nice variety.

the breakfast area is always clean and filled and the staff takes amazing care of any guests

the breakfast set up was great

friendly staff, comfortable room, outdoor pool

allocation issues hotel undergoing huge building works no pool, gym or elegant restaurant as advertised, mostly sealed off with black plastic temporary, drab

food and bar were overpriced, but overall we really enjoyed our stay.

beautiful facility.location is great.had great time in bar restaurant

we sat at the bar for 45 minutes before taking our drink order, which again, they were very busy

loved the coffee bar and lounge

our checkout morning we made it to breakfast right when they had begun cleanup

comfortable, lots of lights, lots of electrical outlets and usb ports, breakfast, games for kids

everything was exceptional! staff was very professional. very clean. breakfast was great!

complementary breakfast

very clean, staff was super nice, and breakfast was good!

kitchen, clerks, housekeepers

laundry facilities were available too

love mini kitchen and free use of laundry

self laundry is free

room was above the laundry room and at 7am i was woke up by a whirling sound and the room was smaller than i thought

the bar and the food.

was nice to have a restaurant and bar downstairs

has a boutique hotel vibe with nice bar in the entrance

huge rooms and gym

juice in breakfast bar was watery.

the only thing i don't like is the gym

the pool, gym, and laundry were all great

good free breakfast

roomy, comfortable, clean and great breakfast

hotel gym could improve.

enormous indoor courtyard with bar gazebo and fountain. it was beautiful!

pool area was clean

needed a romantic night without kids and we definitely was surprised how amazing room was

the bar area is fantastic

my kids loved the pool. the beds were comfy.

which was the same cost, but has an actual kitchen with a stove

laundry area was a joke

room,guest laundry,good location

the on-site laundry room only had 1 working washer and neither dryer heated

the kitchen area was clean and had a clean full size fridge

very convenient to rupp arena. love hanging out at the bar area.

the room service was severely overpriced. we only ate it once and then needed to eat elsewhere

room service menu

room, bar and lobby seating.

didn't get opportunity to use gym or fitness, but wud love to have enjoyed both

wanted us to pay for wifi and room service had to be reminded i ordered and it didn t have a in room microwave also didn t

staff was friendly. infinity bar restaurant was a great value with delicious food!

i loved the option of room service although we were only in for one night

excellent gym and nice but rather small

room was up on 5th floor and there s a very loud bar on the street beside us

the rooftop bar is the bomb

too many qr codes to deal with, such as tv remote on phone, and room service and valet

and, we grabbed travel coffee at the end of the bar to take with us

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

room service meal that was ordered took over an hour to be delivered to our room.

the gym is huge and has everything needed for a good workout, windows all around facing downtown, pool

no free shuttle service, limited room service and no pantry due to covid restrictions.

shuttle to/from the airport was offered

pool and decor were very nice. gym looked nice but didn t use it. friendly staff.

no fault of the hotel the pool was closed for a leak when we arrived

pool area was closed

a day for parking is sooo silly, especially when everything else in the hotel (bar, restaurant, pool and rooftop) are all closed do to the pandemic

the pool is a soaker pool - only about 3 ft deep and with 2 people in the pool felt totally full - so

breakfast could have more fruit.

very convenient. clean. parking was easy. loved 8th floor bar and pool

restaurant and bar serve great food and cocktails

also restaurant and room service may not be available if they have a private function

24/7 room service would be great but not a deal breaker

breakfast was room service and very good

room service food was superb but pricey

the pool was open with reservations only but we were able to get a spot and had the pool to ourselves

property simply amazing, one of the best hotel i have stayed, everything new and clean, the breakfast really good wide variety to choose from, and the staff really professional and friendly,

clean and very friendly staff nice and comfortable pool was great amazing place to stay there isn't anything i could say that could be better i

breakfast was great

breakfast was great.

everything! very clean, comfy, the restaurant was sooo good. arcade, & the pool was so nice!

comfy bed, pool was awesome

the next morning adult toys were laying in the parking lot

one of the best hotel breakfast food was fresh and hot. dining area was very clean.

she told me about the bar & grill and the pool

it was a smoking room and pet fee wasn't high

walking to office and the area of breakfast food all of which were very accommodating

breakfast was ok, but not great

location and pet friendly. front desk staff was very nice at check in, allowed early check in.

i did not try the breakfast but room was clean and comfortable

parking was unique

nothing paid for a room and slept in the truck with 2 kids

the included breakfast was hot and fresh and more substantial than most similar chains offer on a weekday

extremely loud at night kids running up and down hallways making list of noise

entrant and parking area needs to be resurfaced

pool area is nice, breakfast tasty

breakfast was good and the pool was fun for the kids

the hotel was at a perfect location, one of the cleanest places i have stayed that allowed pets and has a big field next to the property to walk your pet

highest pet fee

and the beds was very comfortable best of all, since i travel with my dog, there was no pet fee

location good, breakfast not to good, muffins a little dry but coffee was great

pet fee is a bit expensive! 75$

booked the room online, and although we disclosed that we were traveling with our dogs, the extra pet fee was not disclosed until we got to the hotel to checkin

however the pet fee was completely out of line

breakfast was great

that the property offered starbucks the staff were friendly and the gym was nice

priced well, very nice rooms and linens, breakfast had a good selection and nice amenities over all

bed was great, as was the hot breakfast

bed was comfortable. room was clean. enjoyed the pool.

pool covered and not open due to pandemic

location was great. breakfast and staff were awesome.

the pool area hadn't been cleaned and the towels restocked the morning

pool was not warm

pool area is really warm for someone just watching children and it’s acoustics are loud due to

pool was closed

pool was broke and we had little kids coming in so we sent them to a different place.

loved that the room was equipped with a mini kitchen and a sofa to make staying in the room very comfortable

thing that could have made our stay extra awesome would be if there was a hot tub along with the pool

my grand babies loved loved loved the pool and felt comfortable and at home as well

it had a lot of great amenities like an indoor pool, workout room, and free breakfast.

the pool was awesome

only 3 bath towels, 1 bar of soap in bathroom, and 1 bottle of shampoo for 4 guests

had my grandkids this weekend and they wanted to swim so i seen holiday inn had an indoor pool and that's where

the temp on the in door pool met my needs

had my grandkids this weekend and they wanted to swim so i seen holiday inn had an indoor pool and that's where we stayed they love the pool the breakfast was magnificent they swam they had

very clean, very nice hotel. modern and comfortable rooms. nice pool and outdoor area.

the breakfast choices were very limited, especially for a family with kids

laundry on site

and comfortable bedrooms, we loved the pool and lobby

the pool was nice as well

only “bad” thing would be the pool being out of order. kids were not fans lol

love this hotel -- location is amazing, and breakfast is great!!!

room was large and well designed. nice gym. staff was super!

- gréât staff - okay breakfast - had a pool and gym room - very comfy and spacious bedrooms

and it wasn’t offered so an employee( maybe a manager) went and got me some from the breakfast bar so my child could have a bottle that night

it was comfortable and they had a gym

make your own waffles were a hit with my kids! they also loved the pool.

clean. good breakfast and dinner. friendly staff. nice pool

there was no stove in the kitchenette. checking out took a long time..

make your own waffles were a hit with my kids! they also loved the pool.

room was very spacious! didn t know it included a full kitchen either!

no eggs for breakfast.

new, clean, good bed, mattress, and pillows, good breakfast, kindness by the staff

and there's a very nice full breakfast included in the very low price

quality quick breakfast

great breakfast

friendly staff, excellent breakfast, exceptionally clean, great location

it was a little pricey and the breakfast wasn't all thar great not very good options.

clean. great breakfast comfortable clean bed loved to soap and shampoo

the staff was very friendly and the breakfast was good with lots of selections

hot breakfast wasn't hot

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us to eat in room when desired

easy access and plenty of parking, friendly staff and the kitchen was a bonus

room is spacious , the kitchen is amazing with a large fridge, and they provide most kitchen necessitites

didn't read very well about no breakfast, but we went to the store and bought stuff/ pool was not on the sunny side and kind of in the shade after 1pm but still

it was very clean and the little kitchen was great.

it might matter if you are travelling with a bunch of kids and want a large pool though

breakfast was bacon, sausage, scrambled eggs, biscuit and gravy, juice, milk, cereal, (hot and

the breakfast was really good

i liked the gym.

too crazy about the breakfast

breakfast was delicious, love the variety

was amazing, the room smelled clean, everything was there nothing broken or wronged, the pool was relaxing (even tho i had forgotten my shorts my girlfriend sure enjoyed

great location and a very good breakfast.

breakfast options were excellent. staff very friendly.

the pool open til 11. breakfast was great!

in the room everything was clean and smelled clean, well taken care of and theres room service, breakfast, a place to wash clothes

staff was very friendly. breakfast was good.

small parking lot for larger vehicles/trailers.

parking for handicap sucked. need fruit at breakfast.

got to hotel and then was told there was a $50 deposit and $15 pet fee in addition to the room charges

grab bar in shower was falling off the wall the hot water came out of the coldside.

had a great breakfast, the hotel was clean, great location and was quite

very clean, easy check in! extra $20 early check in fee but not bad!! great facility and area

bed was comfortable, the a/c worked well, the free breakfast was very tasty, everything was clean, staff was friendly and pleasant

breakfast was excellent and wonderful staff.

breakfast was ok. standards hotel breakfast.

breakfast was outstanding with plenty of healthy choices both hot and cold

we made use of the exercise facility and were only staying one night or we would have used the pool too

gym, complimentary breakfast was good, clean

breakfast was yummy!

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

i passed a laundry room and it was full of them

friendly people, especially the lady’s making and taking care of the morning breakfast

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc) along with an indoor pool and a convention room

the pool was clean and the fitness center had decent equipment

morning breakfast very good

was great & the indoor swimming pool

arrived late with lots of others and the mgt staff let the pool stay open a little extra for the kids to play

got to check in early and my kids liked the pool.

it was big, there was an indoor pool, there are many things within about 10-15minute drive.

i was there for my kids cheerleading competition and left at 730 as soon as i could

the sink in the kitchen area was stopped up and the bathtub water drained slow!!

items such as microwave, refrigerator, iron, ironing board, luggage rack, plenty of hangers, kitchen area, plenty of table working space, couch and chair

came here for years number one thing was the disappointment is the breakfast being the fav but the cook manager was horrible rushing us and being rude food was

(adoption of our kids)

kids running around and very noisy, and not respecting others

we had the spa suite and the room was very nice and large

small breakfast bags

no private bath with the spa room

fitness center has also nothing

the spa and view. nice room too

we really appreciated late check out provided us with no charge, definitely would be

restaurant and lounge on site. great breakfast included.

pool, gym n spa all the facilities was closed for covid19; but they still have to charge me $16 of resort

nice bar and restaurant area as well as a starbucks and cute gift shop

pools and pickle ball court we're great for entertaining the kids

the spa and sauna

the bar and restaurant were opened in the hotel. breakfast was good.

with the perfect temp of the hot tub

the bar and restaurant were opened in the hotel. breakfast was good.

missed the breakfast as it ended at 9 am and we had a very late night getting in, missed swimming for same

to provide a free airport shuttle while on weekends and wondered why ignoring mentioning that in your adverts

had a great time. liked the pool :) staff was very nice

breakfast was good

pool was open and clean. room was large and ac worked great.

couldn't find a gym or the

curtain was moldy, breakfast staff was not attentive, had to request cups, and there were no biscuits for the sausage

arters only)

so clean and comfortable and helpfully staff and great breakfast

and, the breakfast bar area was kept extremely neat and clean

our event was just down the street and there was plenty of parking at quality inn

we had was with rude guests hanging out talking loud in the hallways and letting their young kids run up and down the hall til 1:30 am

kids enjoyed the pool and the breakfast was decent

clean, great breakfast and good size pool

com indicated that kids were free, but the hotel’s confirmation listed only 2 guests

my kids loved the indoor pool. very convenient location next to i-75