pool area was very loud

breakfast area

the lady that organizes the breakfast is a doll

friendly. easy to book. free breakfast was good.

lady at the front desk was very rude and racist and ask that we get those black kids out of the

the location was fine for our purpose, on campus and we were visiting kids in school.

the breakfast was amazing

breakfast was good! our stay was excellent!

wish there was laundry detergent available in the laundry for purchase

comfortable rooms, great breakfast

breakfast was cancelled due to covid.

very clean, great staff and breakfast

with family have usescomfort inn before feel safe no worry about breakfast and the desk fine

the breakfast was really great with a lot of choices

the breakfast was basic, good and there was a variety for the family

breakfast was great and room service was also good.

gym (equipped with a peloton, kettlebells, foam rollers, balance balls, and a jumping block

breakfast here is very good. the staff was great!

breakfast selection was a little low on 1st morning

privacy at pool by parking lot 4ft tall open fencing

with a great bar and eating area in the downstairs lobby

gym was very nice

it is upscale, has a nice bar and close to several shops and restaurants.

loved the concep2 rower in the gym

noise level from the bar area was very loud when trying to check in

i wish they had a bigger pool and jacuzzi. also better breakfast like pancakes and waffles.

the breakfast was ok.

the pool was ice cold

however, i had seen advertised that the indoor pool was heated but it was not so that was a little bit of a bummer but otherwise my kiddos loved

the gym was good and the breakfast (while not quite as nice as some of the others) was more than

the staff, room, pool, workout area was extremely clean and the social was a plus too

wish pool were open longer

it also came with fresh coffee, dish soap, and dishwasher soap in the kitchen

the kids outside in the hallway making noise till 2am,arfer a call to the desk.

did use the indoor pool with the kids for a winter swim and it may have been a few degrees cooler than i would have liked but was

room, comfortable beds, reception at night and breakfast in the morning

breakfast was first class

the rooms were very nice, and we enjoyed the pool and fitness room

of a concert next door, there was no close parking

location with free shuttle to the florence mall and airport

the pool and the breakfast were amazing!

breakfast area could have been better

bed, pillows, breakfast, people, pool, outside area clean

staff was very helpful with our late check in and the breakfast was very nice

cleanliness, friendly staff, location, pool, free breakfast

the pool area was nice and the gym was super nice for a hotel

the pool and the room. loved the curtain which allowed you to be somewhat separate from the bed

it had everything you needed in the kitchen except a stovetop, but i don

the room size and the breakfast

the breakfast is good but not great.

always, the hampton inn exceeded our expectations with free breakfast, free internet, and the thank you bags when we left

breakfast was very good. fresh and warm.

friendly staff, great location, free wi-fi, free breakfast, free parking, had a gym.

the breakfast topped it all off beautifully with almost everything a person could

allowed early check in. breakfast was good.

pool and jacuzzi

having the hotel shuttle to keeneland was perfect

staff was courteous, shuttle service excellent, hotel was peaceful and calm

location near the airport with a shuttle

beds were a dream, rooms were lovely , excellent location, very clean gym, pool and hot tub

the pool was heated and very warm! the breakfast was nice.

hallway on the third floor smelled like a moist gym locker room

easy in and out and near to the arena we were at all day as well as other conveniences such as gym, grocery stores, etc

the pool was not clean at all

the breakfast bar was excellent. salt water pool was great staff very accomadating.

the only thing better would be if breakfast was later. :)

the pool was amazing and fire pit my kids loved it

the breakfast was great and the staff was so nice

great location. great staff. clean. loved the 12:00 check out time. good breakfast.

the pool was great

loved the coffee bar and lounge

hours for the pool, restaurant and room service (relative to the hours on printed materials in the room) (-)phone in the room would not dial the front desk for room service or front desk we had to call the main number to have the calls connected (-)room service never answered the phone. (-)breakfast and no room service (due to covid restrictions i think (-) we ordered room service, the food was very good but was delivered in to go boxes and bags, plastic (+) room service (+)room service is too expensive to be served in paper boxes. (-)room service in soggy paper boxes (-) had to get from room service and they charged $9 for 2 small bottles (-) room service not available

we are grateful for the early check in and large room for our pet.

gym

we sat at the bar for 45 minutes before taking our drink order, which again, they were very busy

our checkout morning we made it to breakfast right when they had begun cleanup

everything was exceptional! staff was very professional. very clean. breakfast was great!

hotel is clean, has a gym, and unlimited coffee and gym

i rate the breakfast as good. location was exactly right!

breakfast was great, staff was very friendly, kids enjoyed the games.

also, the utensil drawer in the kitchenette needed repair

the full kitchen was a nice bonus and the bathroom was large and had everything that we needed

full kitchen with dishwasher, cook top , fridge and microwave

no pool, but laundry facility was much needed for sports camp

self laundry is free

nothing really. maybe a peloton or similar in the gym?

free weights in the gym

the bar and the food.

they have a rower in their gym which i love

was nice to have a restaurant and bar downstairs

complimentary breakfast exceeded expectations

website still says warm breakfast but it was more of a grab-n-go

in door pool was enough to enjoy for family

very clean and quiet. great pool. excellent breakfast. very nice staff.

great location to visit our kids who are both students at uk.

the pool was very nice and my kids loved the jacuzzi in the bathroom

the pool

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

omelet bar excellent fluffiest omelet i have ever had

needed a romantic night without kids and we definitely was surprised how amazing room was

the on-site laundry room only had 1 working washer and neither dryer heated

laundry area was a joke

room,guest laundry,good location

expected utensils in the kitchen area

room with large fridge and kitchen counter and cupboard area with table and 2 chairs

the staff was so helpful and the pool and gym are wonderful

the pool was nice as well

i didn't know where the ice machines were, what the wifi password was, etc

wifi was less than stellar.

you could order room service but i did not want to pay $4

i loved the option of room service although we were only in for one night

and location and fantastic front of house staff and bar staff

room was up on 5th floor and there s a very loud bar on the street beside us

staff was friendly. infinity bar restaurant was a great value with delicious food!

the infinity rooftop bar and restaurant was so good

breakfast was great, nightlife was lovely at the rooftop restaurant and valley parking was very

pool is definitely not what is shown on the website

everything was perfect. great breakfast, restaurant, all other accommodations and staff

hot breakfast was an added bonus, not just cold cereal and muffins

very convenient. clean. parking was easy. loved 8th floor bar and pool

amy was great in the bar on friday night ... wish she would have had a later shift.

pool was very small for the location

the pool is awesome

rooms were very nice, beds were very comfortable, great bar for snacks and spirits pretty quick and just steps from rupp arena

central location to the events that i was attending during my stay and the pool.

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

i didn t have breakfast but liked the availability of room service the night before.

ich beckons me for hours) every design detail is impeccable

too many qr codes to deal with, such as tv remote on phone, and room service and valet

we stayed in the bunk bed room with my two younger kids

hotel bar and restaurant were fabulous

breakfast was room service and very good

restaurant and bar serve great food and cocktails

the restaurant and bar close very early at 9pm.

24/7 room service would be great but not a deal breaker

pool closed b4 11pm

so nice and clean. it was a great experience. breakfast was also amazing. staff was sooo nice

breakfast was great.

i tried to call the hotel to see if the pool was open, it took me 10 minutes of going through voice prompts and being directed to a

didn't eat breakfast.

breakfast was great and the person working the breakfast never stopped moving and cleaning and

was alot of teams/groups of kids that ate a lot of the breakfast food and took up most of the seating so it was hard to find

very comfortable, great staff. good breakfast in the morning.

pet fee that doesn’t appear, or i didn’t see it, during booking

the full kitchen was a wonderful surprise

the bar was temporarily closed but was no problem

breakfast was amazing!!!! pool was beautiful. amazing service, bathroom and room was perfect.

was conveniently located by interstate, very clean facility with cofy beds and hot breakfast

the kids loved the pool and arcade area

comfy bed, pool was awesome

property is located beside a gentleman’s club, and our stay consistently of school age kids

the included breakfast was hot and fresh and more substantial than most similar chains offer on a weekday

just the parking. nothing major

it would be great to have the breakfast area in a more welcoming space

extremely loud at night kids running up and down hallways making list of noise

a truck driver so i like how i could park semi next door and have so many options for restaurants from a

grab and go breakfast didn’t have much to offer

it was a smoking room and pet fee wasn't high

wasn't informed of the continental breakfast at late night check-in

their breakfast

good room rate,no pet fee, a comfortable bed and a nice hot breakfast

the food, pool and gym were good

the room, no pet fee, the warm pool, and the excellent breakfast were all so enjoyable!

like the fact that it was close to everything that we did, the pool was warm when we got in, the breakfast on friday had biscuit sausage and gravy then saturday

and the beds was very comfortable best of all, since i travel with my dog, there was no pet fee

in the trees, lobby bar and sitting area, exceptionally friendly staff—front desk, breakfast and bar staff

only “bad” thing would be the pool being out of order. kids were not fans lol

more hooks or another bar in bathroom for hanging up towels, exhaust fan in bathroom as well

the lady at the bar that served us drinks was amazing and so friendly and helpful

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was always occupied

that the property offered starbucks the staff were friendly and the gym was nice

a run down motel, didn't have cots, roll away beds, no indoor pool

police the pool area to keep away the druggies

it was worrisome, especially since the entry door by the pool was never locked

pool not

breakfast area was small for a full hotel. ran out of coffee.

pool was closed

also pool closed at 10pm on a saturday

pool was broke and we had little kids coming in so we sent them to a different place.

pricey and the pool was closed

a jacuzzi would have been nice as well but the pool was warm enough and it

loved the indoor pool and breakfast

very clean, very nice hotel. modern and comfortable rooms. nice pool and outdoor area.

the pool was great, too

maybe keep bar and restaurant open a bit later.

for special events maybe keep the bar open a little later

breakfast was awesome! staff were all so friendly. room was spacious and clean.

and large room with a kitchen, attractive decor and very clean

indoor pool and breakfast

kitchen and living room areas in room

my grand babies loved loved loved the pool and felt comfortable and at home as well

if the pool room could have more venting… but that’s the same with all indoor hotel pools

spacious room, clean, and comfortable beds. also, the late check out.

love this hotel -- location is amazing, and breakfast is great!!!

00 pet fee i had to pay for one night till i checked the on, should have been told upfront when make

- gréât staff - okay breakfast - had a pool and gym room - very comfy and spacious bedrooms

everything was clean, the staff was amazing, and the pool was great!

we like everything, the room was large and clean. breakfast was good. hotel staff was great

grab n go breakfast was fantastic

the gate to get into the pool is terrible

laundry services weren't available, so i had to go across the street to the holiday inn to use

room is spacious , the kitchen is amazing with a large fridge, and they provide most kitchen necessitites

clean new hotel with a full kitchen.

is new, extremely clean, and the room has a kitchen

great patio, pool and grills

very much loved the room, the gym, the outside area, the lobby, and the coffee they have at the reception

beds were very comfortable. breakfast was very nice and tasty.

great breakfast

the bed was comfortable breakfast was more than typical continental

breakfast

breakfast not so good

clean. great breakfast comfortable clean bed loved to soap and shampoo

it was a little pricey and the breakfast wasn't all thar great not very good options.

hot breakfast wasn't hot

very clean, friendly staff, great breakfast.

we unfortunately slept through breakfast but it smelled fantastic

comfortable beds that staff was incredibly helpful the pool was the perfect size for the kids and it was extremely clean close to every restaurant and any store that we needed during our

he let us stay longer in the pool because our 3 year old daughter really wanted to swim

laundry detergent vending machine out

clean, quiet and cozy. our kids love the pool. front desk staff is always super friendly.

the kids loved the pool too

breakfast was fantastic and the staff was superfriendly and the gym

the pool and gym were hardly used by anyone except us (which was great) and the breakfast was pretty

the pool and gym were hardly used by anyone except us (which was great) and the breakfast was pretty standard

we didn't use the pool but it looked like it was great fun

breakfast was delicious, love the variety

the breakfast was a pleasant surprise

the ease of check in, hot water, comfy bed, good breakfast, nice desk clerk

in the room everything was clean and smelled clean, well taken care of and theres room service, breakfast, a place to wash clothes

i have seen a roach in my room before and the last time i stayed someone puked i m the parking lot

breakfast was just fine it was hot coffee, something better than nothing at all overall my stay was

bed was comfortable, the a/c worked well, the free breakfast was very tasty, everything was clean, staff was friendly and pleasant

had a great breakfast, the hotel was clean, great location and was quite

we also got a late check out, which helped, because the concert wasn t over until late

breakfast was excellent and good selection

highly recommend and not to mention the breakfast

we didn't partake of the breakfast.

the tv had the option of streaming movies that are on netflix, hulu, etc (for free), the gym was open 24/7, and the shower was

if they only had a hot tub. there is a pool and good fitness room.

very clean, modern. right off 75, very friendly staff and great breakfast.

the pool was small.

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc) along with an indoor pool and a convention room

the pool was too cold besides that i had a great stay.

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

there was a laundry room in the hotel

the rate and the cleanliness. laundry facilities

the pool was cold. the parking was horrible.

got to check in early and my kids liked the pool.

was amazing breakfast was delicious… my family loved the stay

nice staff, great pool, room was amazing and very clean

unsupervised kids/teens in pool saturday night accidently dunking our 4 year old and continuously jumping into

i was there for my kids cheerleading competition and left at 730 as soon as i could

hotel is because it was hard to find a place that will accept a german shepherd for only a small pet fee

with wifi and running toilet

wifi wouldn't connect

everything. disgusting property. do not stay here. old smelly. no room service. terrible

but they have a small fitness center but it has a cable crossover machine that will work you out if you know

quiet, free breakfast

loved the indoor pool, all of the plants and fountains

the sink in the kitchen area was stopped up and the bathtub water drained slow!!

volunteered at rolex & kitchen was not open yet

fitness center hard to find and not mentioned on website reception snacks were lame

kids knocking on our door until 3 o'clock in the morning

best to stay here if you want to use the golfing, spas or outdoor pool

the pools were great and my kids had so much fun

no snack bar or safe box in the room

school kids ruining first 3 nights

when we checked in we were asked if we wanted room service

great free breakfast.

we ordered room service prices was great but we never did get conformation that our order had been seen

wifi was really throttled, and there was nothing the front desk could to to help.

room service never answered the line.

breakfast was good

need a pool.

plenty of clean towels and the outside pool was clean

stephanie was great. our bird was welcome, no pet fee. would stay here again.

good breakfast all fresh

very good restaurant and bar less than five mins drive

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

the location was ideal, close to the expressway and kentucky horse park. the parking was good.

location, plenty of parking, the building is actually separated into two hotels which is odd and the quality inn is

curtain was moldy, breakfast staff was not attentive, had to request cups, and there were no biscuits for the sausage

breakfast was top notch with several items to choose from

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

my kids loved the indoor pool. very convenient location next to i-75

great breakfast. this is one of the best places i stayed at on my vacation.

the pool water was very cold

the breakfast set up was great

room was clean and comfy, pool was refreshing

clean breakfast was delicious

friendly staff, comfortable room, outdoor pool

didn't like not having full breakfast bar.

however the rest of my stay the staff and the breakfast and th he pool as well as the cleanliness i would rate excellent i'd give 11 out of 10 and 5stars thank you

the room and the pool

everything was perfect for us. the kids really loved the pool.

pool looked very nice

beds were amazing, pool was great for the 3 kids and the breakfast was wonderful

we loved the location, nice pool & it was quiet.

loved the pool and the extended hours for it

impressed by the full sized water bottles in the gym’s mini fridge

a big fan of needing to go to the front desk for the gym key, but it was easy to get each time i asked, so it didn’t really pose too much of an issue

wish the gym was open

good breakfast, location and staff

breakfast wasn’t amazing and the elevator seemed to go up even after it landed

friendly, clean, excellent breakfast

due to covid-19 breakfast was not served but brown bag was available.

i understand covid being the reason about breakfast but it was a sad replacement

it was very clean and comfortable and the morning breakfast was hot and fresh. i loved it.

beds, modern, clean, good breakfast

they had a really good breakfast selection and kept everything very fresh and clean

the breakfast was exceptionally good

everything about this hotel was great! the breakfast is delicious and the staff was awesome!

on-site gym

breakfast was excellent

the breakfast is awesome

the breakfast could have more variety.

didn't use the pool, but had a very nice indoor pool area

everything the pool availability, breakfast was amazing

wonderful coffee. beautiful rooms. nice pool!

to the pandemic breakfast was limited

breakfast was fine, certainly enough choices and what we had was good

were looking for a room with a kitchen

it was very clean, great breakfast, friendly staff

breakfast, nice pool, clean rooms

the breakfast was excellent. rooms excellent. overall great experience.

pool

the pool area is closed until 10 am so you can't really get a full workout in.

clean. quiet. refrig. nice hot breakfast.

use of space and amenities were excellent; hot breakfast was above expectations

breakfast good overall great place to stay

breakfast is amazing

have an excellent hot breakfast