breakfast was excellent

good location and helpful staff. comfortable beds. laundry available

really nice hotel with a great gym.

nice gym

it was close to other stores. early check in was available for us.

rooms are very nice, pool area and gym are as described.

breakfast was varied and some good, healthy options. we were very pleased!

the gym was clean and had decent equipment

i wish i would have remembered names, but the lady at the hotel bar was outstanding

great breakfast and bar service was good

they offer a shuttle service

everyone from the bell man to the waiter

super clean and comfortable rooms, very nice restaurant, bar and coffee shop, great fitness room with machines and free weights (thanks for those) and the friendliest and most (+) fitness center was adequate (-)fitness center had no towels or wipes (+)clean room, retro hotel, fitness room

i used shuttle bus every day and i can see this service as an excellent.

was good accross the street from the rave theater which was jammed with college kids

loved the ambiance, bar area, sitting area, pool table- really cool!

the guy at the bar could have been more cordial. having a

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

h) refused to allow us to order room service or take out

requested breakfast room service but the food was not delivered

our room was next to the gym. very loud. the manager compensated us for it

i wish food was served at the bar late.

very nice, updated rooms. bar and restaurant. easy parking.

the small gym was very clean and well stocked esp with 3 foam rollers

room service is prompt

the bar in the lobby

room service was extremely slow and we ended up cancelling our order.

the room service ended too early. the bathroom in the room was dated.

there was dirty laundry left from the previous renters

like the bar that was attached. great food and drinks. very convenient. bed was super comfy.

not use any newer kia or honda cars apparently a group of kids try to only steal these types and unfortunately mine was one that they tried

very quiet - seemed almost empty. fitness center was better than expected

breakfast was great! waffles were good.

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

breakfast is fantastic with lots of options

the kids were excited with the tv station's for kid's

the kids lost their ipads and chromebook and they saw it and kept it for them

nothing for kids to do

breakfast options were good. friendly staff.

loved everything from the valet to the bar to the reception staff everything was wonderful if i could give a higher rating i would

murky pool water

the continental breakfast was great as well

from pool by elevators

was nice for an over night stay with our kids

good breakfast and perfect location right off the

try to connect our ps4 to the wifi and it couldna

great location, decent bar and restaurant. the room is okay. the gym is quite nice.

no free breakfast in morning.

breakfast is amazing and the hotel is in a perfect location for things to do in walking distance

gym is well equipped and open 24/7

the gym floor could also do with being fixed

cleaning service came into our room while we had the dnd sign out and scared my kids and woke my little up from her nap

the breakfast was tremendous! the pool was great for kids. awesome location.

due to covid no breakfast or pool wasn't open.

breakfast options some no pork items would of been nice

we went to the hotel for a 1 day vacation from our dogs & kids

rooftop bar was beautiful and cozy

room service trays could be picked up more promptly

food was fabulous and rooftop bar excellent!

rivali was great, provided room service as well

well equipped kitchen with cleaning supplies

all of the supplies you might need to make a meal were supplied in the kitchen area

great continental breakfast variety. kitchen staff very friendly. room was a great size.

the kitchen staff was attentive, and the breakfast was delicious

breakfast was great...lots of seating. great location

the bar was a good place to watch the masters and have some beers

location and classic character. also, free access to great golds gym two blocks away.

friend staying in another room did not have tv working in his room, need to fix it himself, also wifi in his room did not work, staff told him to use a pay for service and it was on my bill when i

and front desk doesnt mention that you can go to gold's gym and

we arrived at check-in with a request of late check out due to having an online interview the following day (it had not been part of the

room service options were very limited

two separate orders from room service were not satisfactory.. terribly over salted and inedible.

the brochure says 24 hr room service

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

travel a lot and don't often leave reviews but this hotel has gone beyond expectation and set the bar for all future trips

kitchen, lounge area for each individual floor refrigerator space for each room safety

a little rowdy/loud outside at bar time

gym is small and under equipped

basement gym was destroyed in the august flood and hadn't been reconstructed yet

i especially love the kitchen and meeting areas provided everything we needed

lovely shared kitchen with breakfast foods, coffee etc

common area and kitchen were a really nice amenity

here's the thing: if this were my place, i'd make it exclusive to adults and kids 13 and up

rooms were spacious loved the kitchen lived the locks code

we enjoyed the common kitchen and went out for dinner downstairs

great for families travelling with kids, (you can hear the person in the next room sneeze

pool was fun for kids

we enjoyed the complimentary champagne upon registration and the pool on the 23rd floor

the king suite i booked was spacious for a family with kids and clean

very comfy beds, squeaky clean suite

the breakfast was excellent

the kitchenette feature

staff did not take out an empty pizza box that was on the kitchen counter

clean, free breakfast, home-like feel

the pool was cold. the eggs were weird.

no pet fee.

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the staff in the bar were really great as was the restaurant and the food was amazing

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

breakfast starts @ 7, i was hungry @ 6am..

we had kids in the room, we had to tell them not to touch anything

very friendly staff, the rooms were very clean. breakfast was great.

how late the shuttle runs. it cuts off at 11.

com site has pics showing king suite with a spa bath

customer service is excellent and the restaurant attached spring gardens serves the best breakfast and soups

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed box spring

wish it was in a brighter spot and also it would have been nice if there was a pool

no breakfast and it's a good distance.

elevator wasn't working and the bar wasn't open due to staffing issues

crowded breakfast area. could be redesigned a bit to feel less tight.

fitness room was very nice with new machines

great location and very clean. we loved the breakfast options as well.

great room, very comfortable bed, nice bathroom, free breakfast.

the hotel was very nice and clean. the breakfast was great!!

hot breakfast, close to airport, clean

hot breakfast, airport shuttle, close to airport

its very cozy and nice people. plus i like the pool and hot tub!

shuttle arrived promptly at the airport in a snowstorm

clean, friendly, shuttle to airport

the person in charge was very inviting to take some to go and jump in the shuttle right away

states free shuttle to the air port which is true but there is a $35

friendly people, great bar and very comfortable room

location to airport & shuttle service

in swimming area without adult supervision very loud and splashing all over and jumping in the pool not looking out for others

the beds were very comfortable. pool was nice

went to relax in the hot tub and there were kids under 6 jumping in and out off the hot tub was not happy at

the kids running around in the hallway.

pool and hot tub were relaxing

parking lot filled up pretty quick but other than that no issues

good breakfast and good bed

the breakfast was delicious and had a great variety of food to choose from

felt like i was at my own gym

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were kind and very prompt in making sure all the food was stocked well

was my second night of two: rooms close to hot tub / pool / gym areas, and convenient location right outside of milwaukee

friendly welcome when we arrived, clean beautiful room, shuttle to airport at 4a.m.

the wifi didn t work

the breakfast was awesome

bar and grill not open for dinner on a sunday night and room service so was tricky to organise dinner without transport and being a young female didn t

breakfast mid

dirty bedroom floor, one desk worker very incapable, keys not working

everything pool was great as well as breakfast. we definitely will be back

free shuttle service to and from the airport

location to the lake express shuttle was great

great swimming pool was amazing!

the ability to park your car and take their shuttle was wonderful

plus the epidemic had the pool weight room n other amenities closed

clean rooms, great breakfast,price!

flight was delayed, it was a last minute need to stay the night and they made it so easy, free shuttle service 24 hrs from/to airport

pool area was a little rowdy with unsupervised kids

loved the room and kitchenette especially.

the pool and free laundry as well as the comfy beds!!

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the kitchen design, dishes, layout were wonderful

good variety of equipment in fitness center

clean, newer hotel, my kids really enjoyed the pool and my husband and i enjoyed the spa jacuzzi

clean, newer hotel, my kids really enjoyed the pool and my husband and i enjoyed the spa jacuzzi

the bar tenders made amazing drinks, the breakfast cook and waiter were awesome and had great customer

very clean and friendly staff nice shuttle driver also

early check in..

customer service and honoring an early check in request.

pet friendly (no pet fee), close to the airport and cheap

no pet fees, close to airport

the breakfast was exceptional and a nice variety to choose from.

the buffet breakfast, while not free, was excellent and moderately priced

was not able to eat the breakfast choices. i have a special diet due to a medical issue.

the shuttle service was dependable and on time to and from the airport

mice big pool but smaller rooms. nice for a weather cancellation rooms!

me and my kids had to go by the front desk to use sanitizer the 2 days we stayed when it was time for

i have 5 kids and none of them are complaining which is a rarity

shuttle was free, & was right there late at nite when my flight came in

in charge of breakfast acted as if some people we're a bother with huffy attitude when asking for more of foods

breakfast didn't start until 7am and unfortunately i had to leave for my event at 7am

it s nice having laundry on premise

the benefit of the kitchen was nice

kitchenette & free laundry. closer to many places.

location, great staff that went above and beyond and the shuttle personnel that were very helpful

very clean, great gym, friendly helpful staff, close to airport, free shuttle

the breakfast was great

i had to catch the 3 am shuttle this morning and she had placed out breakfast items at that hour for our convenience

it really scared my kids and my wife

the pool and whirlpool were great! the breakfast was hot and delicious

friendly staff, nice pool and hot tub. good location to the airport & restaurants

also, free parking option never discussed or offered by a phone agent who helped us straighten out this

and our hotel keys do not give us acces to enter to the pool or gym

also parking was awful

not every place takes into account kids when guest book two rooms

liked that the parking was great the place was clean and there was a pool for the toddlers

pool was heated, food was great, room was clean

ambiance, great service at the bar by hotel employee and huge rooms

the bar a community area was great.

room was very good, the manager's reception was very good, and the breakfast was excellent also

great happy hour and breakfast

loved the staff, cleanliness, & pool

breakfast's hot food wasn't a great selection, but hey, it's free--and that's okay

clean, kids enjoyed the pool, beds & pillows were great, all of us enjoyed breakfast. thank you!

last day the chlorine in the pool and hot tub seemed to be excessive

my kids enjoyed the pool

we both enjoyed the bar and coffee area

it was clean and had a nice bar lounge area.

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

spouse enjoyed the pools and fitness center while i was in training

the room itself, and the fitness center

found the gym adequate and clean

the free continental breakfast!!!

not enough breakfast choices like eggs

its clean, decent breakfast!

also, the hotel is clean w/ a decent travel friendly breakfast every morning

neat room, good condition gym, , easy access from airport , close to my desired endpoints, friendly & efficient staff, bed

value was good. staff were great. buffet was great. parking is ample and free. rooms fine.

gaps on the sides, which let some parking light in

staff was friendly and the check in was smooth, the room was great, the breakfast was good and safety was

room service never brought up towels the phone didn't work the person at the desk always gone no

short ways to walk. parking space right outside of the lobby.

the pool area was very nice and large with lots of seating

loved the pool and fitness room

cause cheaper than 2 queens and we had a kitchen

breakfast was delicious

the pool area was a lot of fun for the kids

the laundry area was very nice and clean

pool towels in pool area from saturday late afternoon through sunday night when we left

we were unhappy with the hot tub out of order and no breakfast options not even a muffin just coffee but it’s all covid related

the fitness room was too hot to use. 91° the first day. 92° the second.

24hr fitness availability

location! loved the easy access, restaurant within walking distance, great pool and hot tub!

unfortunately it was during the covid-19 so no pool etc

everything was great - room was clean, staff was friendly and helpful, breakfast was good, etc.

the staff and the cleanliness! pool area was awesome!

~ friendliness of staff ~ pool/hot tub ~ breakfast ~ microwave & refrigerator in room ~ convenient location ~ availability of

reasonable pet fee

pleasant staff, the pool and our room was upgraded to a suite!

the breakfast nook was stocked with varieties

breakfast and i lovrd the coffee bar

service very good. stay out of room 313. kids running up and down hallway at all hours.