the cleanliness the staff it's outstanding pool area could use some attention

the fitness center is open 24 hours and the pool is open till 11

the pool was on the smaller side, but we had it to ourselves for a few hours which was very nice

we were unhappy with the hot tub out of order and no breakfast options not even a muffin just coffee but it’s all covid related

laundry 2$ bucks wash n dry

found the gym adequate and clean

dirty microwave and laundry area

spouse enjoyed the pools and fitness center while i was in training

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

the room itself, and the fitness center

we both enjoyed the bar and coffee area

the heated pool and hot tub.

pool and fitness center were both under renovation and could not be used.

there were 2 peloton bikes in the fitness center. helpful staff.

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

had the complimentary wifi but it was very spotty

felt like i was at my own gym

parking lot was small

the breakfast was delicious and had a great variety of food to choose from

breakfast exceeded my expectations

parking was an issue with only limited spaces for cars

we especially liked the pool and hot tub

fitness room, pool, hot tub & a sauna all right in the same spot.

having to ask to get into the pool because it's behind the pool was annoying but the room was clean

room was very good, the manager's reception was very good, and the breakfast was excellent also

allowed early check in

pool was open until midnight for adults and looked really nice

loved the staff, cleanliness, & pool

my kids enjoyed the pool

room above us had kids pounding on the floor like they were at a gymnastic center with no floor mats until almost 1 in the morning

nice sized room, clean and comfortable. attached sports bar was a bonus to grab a drink from.

elevator wasn't working and the bar wasn't open due to staffing issues

crowded breakfast area. could be redesigned a bit to feel less tight.

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

great location and very clean. we loved the breakfast options as well.

i also didn't like that the hotel bar is still not open because of covid

pool room

the breakfast was wonderful and the staff was nice. thanks

loved the breakfast and room

great hot breakfast

each day the room was well cared for, the staff was good, the breakfasts had many choices, the pool was clean

pool was not heated.

nice indoor pool and workout center

big room, very clean, good size gym, and lovely swimming pool

the pool was warm and the facility was in a very convenient location.

the pool area was clean, if we had more time we would ve definitely used the basketball court and

price, great breakfast

my wife liked the laundry facilities

easy to get to. room was clean. breakfast was great. staff great.

price laundry facilities location to restaurants free breakfast

this place had on site laundry

could not get into pool was to many people there

indoor pool gym room free wifi and breakfast

treatments and radiation this hotel is reasonably priced and great hot breakfast they do have a pool and computer room and a workout room

location, and great for quick night stays or just a few nights to enjoy the jacuzzi and pool

the pool and gym areas and the breakfast.

nice breakfast, very accommodating employees and very nice clean rooms.

pool, breakfast, and gym was very nice and relaxing

everything was excellent - staff, breakfast, facilities, accessibility, location

pool and gym were closed sadly

the breakfast was great and the stay was peaceful.

nice lobby bar, pool and whirlpool area

the pool/hot tub were fantabulous!

allowed early check in

there was a lot of young kids for a tournament but the hotel assured me that if i had any problems to let them know

know it was kind of out of the staff control, many kids and they were running the hall on my floor and the floor above until after 11pm

breakfast was always full and offered a variety of hot food items

was nice for an over night stay with our kids

staff friendly attitude clean good breakfastpool etc

from pool by elevators

the pool was wonderful

breakfast bar was clean with a nice variety of food

room was comfortable, in a convenient location and had an excellent breakfast

proximity to venue, breakfast, room was beautiful

breakfast was good with fresh fruit, waffles, eggs, etc

the bar was really great and the food was good

enjoyed the bar area with a wonderful bartender

access the adjoining restaurant for room service

ter 9pm)

pool & overall condition.

you would have to order via room service, and i thought it was a little pricey

breakfast buffet

charming, warm environment. good breakfast. not crowded. helpful staff.

pool was great! staff was nice, everything was perfect!

the staff were amazing, great breakfast, hot tub and pool we?re up and running beautifully

breakfast bar was off the chain, and claudia went above and beyond to make our stay top-notch

morning breakfast was also very good

nice hotel nice room kids had fun in pool great customer service.

we got a king bed and a pull out for our kids, worked great, but they didn’t have pillows for the pullout

the free breakfast

nice staff. clean room that had a pull out sofa. enjoyed the hot tub while my kids swam.

too many kids running around like a daycare..

the pool and hot tub were closed

had to call about kids running in the hallway

the towel bar fell off the wall

the pool is down. wish we knew when we booked. the kids wanted to swim.

location! loved the easy access, restaurant within walking distance, great pool and hot tub!

unfortunately it was during the covid-19 so no pool etc

the only thing that was disappointing was the breakfast

the breakfast....

awesome pool, hot tub and gym

were kids running around until midnight slamming doors

young kids screaming the halls at 2am. police activity early in morning.

the only thing i did t like was the pool not being open but i enjoyed the gym

reasonable pet fee

pleasant staff, the pool and our room was upgraded to a suite!

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests, wifi, etc

nice gym

it’s clean staff is nice and the breakfast

and your hotel was the only hotel they offered breakfast included

early check in friendly front desk staff-recommended local restaurants clean comfortable walking

liked the price, the room, and like the free breakfast

easy access to the highway, friendly staff, great breakfast, very nice rooms.

swimming pool, free breakfast, proximity to baseball fields.

their breakfast was good as well

pool

staff, the best beds, lots of parking in a really great location for those visiting the falls or

clean, nice hot tub, good room service, safe area, lovely town 2 minutes away. perfect location.

location and the bar restaurant on site is really nice!

i dialed the kitchen and room service on one of the days at about 8am hoping to get a breakfast but no one answered the

several rooms used room service dishes on hallway floor - both at checkin and in morning

great breakfast with a lot of choices

the room and breakfast were very good

pool was on the small side and no hot tub

the room was spacious and had a full kitchen! loved it.

the pool is great for burning some energy when weather outside is cold or rainy, and the extensive

they offer a shuttle service

there is room service and even a starbucks coffee house right off the lobby

was happier with sunday morning room service breakfast than what i received on saturday morning

super clean and comfortable rooms, very nice restaurant, bar and coffee shop, great fitness room with machines and free weights (thanks for those) and the friendliest and most (+) fitness center was adequate (-)fitness center had no towels or wipes (+)clean room, retro hotel, fitness room

free shuttle

the indoor pool was also a nice option if we didn t want to go to the waterpark

that we got to tired from class all day. we didn't get to the pool .

a little more room service would be nice like breakfast

many children unsupervised in the large pool in waterpark

then when i did go to my room, the room service must have come in one more time and removed the waterpark wristbands which required

parking on site and near shopping and restaurants

they have a laundry room

lady wasn't super helpful she wouldn't help me with doing a load of laundry for detergent

free breakfast ending at 9am

plenty of parking around the building

having accessibility to the pool and breakfast in the morning was also very convenient

pool/hot tub not open until after 900 am.

pool area temperature could have been a little warmer

having accessibility to the pool and breakfast in the morning was also very convenient

amazing location and staff!! wish the pool area was cleaner:( merky water

the hotel has a nice laundry room

the breakfast was yummy and just what you need to start your day off on a positive note

there is also a bar right there in the hotel

lovely gym/laundry room and breakfast

there was this young lady the breakfast are who made my morning pleasant with her kindness, smile and interactions with customers

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

the shuttle driver dropped us off at the rave and made sure we got back to the hotel after our concert

the breakfast was very good too and the shuttle bus was a good surprise for me, because i did not know that the hotel had this service for

woke up to neighbors on the other side of the paper thin wall screaming at kids like a trailer park daycare

the shuttle was great took us to some nice places

was safe, had many room service and order in options

i wish food was served at the bar late.

room service

the staff, especially the restaurant and bar staff were exceptional!

i enjoyed my cookie on the way up to my room and room service was also delicious

locationroom qualitylobby bar areavalue of price given the quality of the experience

several restaurants on site with reasonable prices and even room service prices were not bad

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors early in the morning

like the bar that was attached. great food and drinks. very convenient. bed was super comfy.

no self laundry machines

good location. good breakfast and walking distance to restaurants, parks etc.

no water in the fitness area breakfast options rather limited not much natural light

very quiet - seemed almost empty. fitness center was better than expected

i liked the fitness center being open 24 hours and having very nice equipment

fitness room's tv worked but the color was bad

and kids weee running around the halls yelling across the center

when we checked in the man at the front desk said the restaurant, bar, and room service were open all night, however they all close at midnight so i m not sure what that

wifi is nearly impossible to connect to, and kicks you out even if you somehow manage to connect

the gym.

and kids weee running around the halls yelling across the center

the lobby and library are nice and the bar was great

the mini bar and snacks in the room were really nice, too

area i would note for improvement was the fruit at breakfast in room service did not look appetizing

the room service was mediocre for the high prices charged for it

similarly no prices for room service or on demand tv

the pool area was very nice

pool was a bit narrow but not bad

breakfast options some no pork items would of been nice

location parking and breakfast

kids in the pool area were unsupervised and very rough

i love the bar and restaurant area, great food and drinks

the room service button didn't work, and then they just didn't bring my order up and i was late for

the small blood stain on the mattress protector. room service was slow.

prices

room service options were very limited

breakfast was great...lots of seating. great location

i loved the space of the room with a very high ceiling with a very nice kitchen

having a built-in kitchen is always a plus, even though we did not utilize, it's nice to have

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was delicious

the breakfast food could have been better.

the wifi connection was also unstable

room service

laundry machines

friend staying in another room did not have tv working in his room, need to fix it himself, also wifi in his room did not work, staff told him to use a pay for service and it was on my bill when i

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the shared kitchen and lounge areas were an extra bonus, and would be especially fun for a group booking the

sincere and friendly people; everything you need, great room, kitchen, fridge, good coffee and breakfast donuts,

met a few great people in the kitchen

basement gym was destroyed in the august flood and hadn't been reconstructed yet

i especially love the kitchen and meeting areas provided everything we needed

staff was friendly and the check in was smooth, the room was great, the breakfast was good and safety was

clean & secure location, friendly staff, quiet surroundings and good breakfast.

my room was close to laundry room and staff was doing laundry all the time.

gaps on the sides, which let some parking light in

lots of parking and the property feels secure

the room was very clean, the food was awesome and the spa was the best

seemed to gravitate towards him when they were tired and and the parents were in the bar, and the kids were by me

room service food was kinda bland.

the king suite i booked was spacious for a family with kids and clean

the rest of my party with had already been waiting in the lobby almost an hour and with all our kids we wanted the suites and rooms we paid for so we declined

rivali was great, provided room service as well

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

bar staff was kind of rude

kids loved the pool table in the lobby

the bar and bartender were equally amazing

hotel restaurant and bar was exceptional

no pet fee.

the staff in the bar were really great as was the restaurant and the food was amazing

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat