i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

just the beach and golf course

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

the resort is spectacular! the golf course and all the amenities are 5 star.

the staff, everyone is very sweet and helpful. the swimming pool because is big and only 5'.

not enough golf carts that take people to rooms and back.

pool water not heated, small spa and gym

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

room service was great

the gym is small and open until 6pm.

wish there were a few more kid activities and a kids club.

clean and well taken care of with amenities for kids and adults

not many activities bar service at pool and casino was non-existent

breakfast could be better, and the potatoes were very dry

it would be very accommodating if you have umbrellas in the pool area and it would be super amazing if you had a spot for music and dancing

the staff was helpful and friendly, the rooms were so clean and spacious, the pool was great, the location was perfect really close to the beach, kioskos de luquillo, casino and

breakfast was good and great,pool and staff amazing

the front desk did not have and we were told to walk to the casino to change the bills to coins so we can use the laudry room machines

no pool..?

they offer room service, but the room is far too small to enjoy a meal

free laundry, friendly staff, right next to airport

it's ok, friendly staff, customer care was their priority and the breakfast was excellent

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and modern, staff was

in a perfect spot with access to main highways, and love that has access to the beach and has a pool too

could be fun if you didn’t have a family, but it’s kind of a weird vibe with kids

there was also a family of kids next door and the walls were paper thin, allowing us to hear many sounds and crying and

the location the food is great the pool is great and water was great in the casino was fun

the second floor also led to the skywalk for the outdoor elevator and stairs for the beach, gym and pool

location clean, quiet, great staff helpful great pool bartender female

there is only one pool filled with screaming kids

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the

place ,the studio is big ,good food in soga ' s restaurant incredible gym and a beautiful large pool i love this hotel will back soon

bar at the pool

frances, michelle,marisela, mara n bar n restaurant, eric, yomira all excellent n awesome people

for a 5* hotel, even water was not provided, it had to be purchased at $27 for two bottles from room service

beautiful location. blast was good but overpriced great cover band at the casino!!

family and kids friendly. excellent location. great facilities.

there was no room service for towel changes.

staff from the bell men to front desk and the breakfast servers to the beach lunch areas

the hotel property is clean and has great amenities like a spa,gym and nail salon, with great food options

jenny at the pool bar was fantastic- she took care of everyone like family

i appreciated the full gym on site

property has everything, pool, beach, food, gym, spa, salon!

wifi was a separate $9

similarly, you need to sign in to the wifi every day as well

the room very clean. channels on tv work as did the wifi.

wasn’t too much of a dislike but the room booked was a bit small for me and my husband with two kids

i had to sign up for wifi each day versus having access for the entire 7 days i was there

location, breakfast, close to the beach and to the supermarket

we arrived so early and he arranged early check in plus breakfast for us

i like the location and the pool, the quiet atmosphere ud83dudc4c.

real basic breakfast.

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

loved the restaurant and bar directly on the ocean

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

nice room, pretty pool patio area.

the outdoor pool was perfect

and there is ample parking

was raining a lot so didn t really enjoy or even see the pool, i consider it too expensive and not offer any breakfast at least

the pool is very nice and we liked the patio in front of our room, where we had breakfast and dinner

cleanliness, water park, beach and restaurants

golf and pools

at the center, is a real resorts lot of space different pool the palomino island is wonderfully a golf camp a lot of bar and restaurants and the rooms are

coqui water park, palomino island

it is located on the side of a cliff with the ocean view on one side and the beautiful golf course on the other

the breakfast is very ample

very safe and secure, continental breakfast, very clean

my kids loved the garden out back

tificial) and a sandwich with

good breakfast clean rooms nice staff

the pool area was wonderful

rooftop pool was great / loved the yoga room

spacious and contemporary rooms, roof top pool, gym, lush wall garden at the entrance , 24 hrs self service food stand in the

the location, the food, the staff, the pool, the comfortable bed, the shower !

liked that everything was clean, gym, pool, computer area, room, etc

wifi was sometimes down and not a secure connection

the staff is great, the room is comfortable and clean, also the bed is very comfortable, the breakfast is fresh and the facilities are perfect

tv had the option to sign into several streaming platforms, but the wifi connection/signal was never strong enough to actually stream anything during our stay, so that

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

hotel and excellent for families with kids

ordered room service breakfast - it was not good as the order was not prepared as requested

the smell of the rooms, there was no swim up bar and the jacuzzi was being renovated.

a beautiful property. the gym is very good for a hotel gym

there were no spa appointments available

i loved the bright, airy entrance, and the pools were fantastic

the gym was spotless and the lady working the gym was great always sanitizing machines

doesn’t even compare to la concha, definitely recommending and definitely coming back with the kids next time

lobby could be a bit noisy in the evenings since the bar was located there

the spa was closed

were wonderful at acclimating our luggage for early check in and check out

you have to go down the gym to get water with a plastic cup every time you feel thirsty since i do not have my own

the laundry facilities i felt were over priced, and the elevator was a little sketchy

breakfast was great!

continental breakfast.

breakfast wasn’t hot and the eggs were unpeel which made them hard and rubby and guest show be

great room service/house keeping too

enjoyed the hotel and everything it had to offer, pool, gym, towels for pool/beach/adult only area/drinks/complimentary bottle water

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

facilities

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

the way it looks on the inside, the outdoor area, the pool, the friendly staff, and the extremely comfortable bed

they advertise an adults only sexy vibes hotel which is why i booked

room service on point. staff very friendly

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

the bar was way to slow and drinks way to expensive

one glass of wine at bar was $16

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

location and ambience at the bar on the weekends.

pool and hot tub closed to early

very attentive and friendly, the pool was very cool

favorite part of the hotel was the swim up bar & the slide

is nice because has slide for kids and bar in pool,beach on side is nice too

the gym was in a meeting room with no direct showers/changing room

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

access to the pools, bar in pool. overall, was impressed in the quality of room.

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

it was bolted down in the lobby in the laundry room

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

the laundry facilities

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

the staff in the kitchen and room was nice.

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

i liked the roof top restaurant and the gym and the staff.

it's worth mentioning that we had inquired on the phone about practicing yoga in the hotel gym

views, the pool & amenities & the yoga & water aerobics instructor was the absolute best

there's a lot of area to kids of be secluded on the grounds of the hotel

when isabella came to clean the room, she would always arrange my kids stuff animals in a unique way

we asked about the gym and were told no appointments were needed, to walk in at 9 when they opened

everything the restaurants the pool was great

swimming pool is ok, gym just enough

the cruise terminal, lots of places to eat near by, excellent staff , great multi cultural buffet breakfast, lots of fluffy towels in bathroom, great size beds and rooms,

the gym was great also and the breakfast

liked the gym machines and the fact that you can use the tv for either the bed or the living room is cool

loved the guest laundry room and staff was always helpful and genuinely nice

my son loved the kids slide

the pool is kid friendly, my kids had a blast

the hotel was very clean, and reasonable price for the room and free shuttle

my kids loved the pool

olive garden right across the street, friendly staff, warm pool with a bar, nice small gym, and clean lobby that smelled fresh

the gym was nice

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

can see areas that weren’t cleaned well, and you pay extra for breakfast when there’s barely anything to eat for breakfast, you night as well go out and get

beautiful place, great breakfast

the pool area is beautiful