the breakfast was phenomenal

the regular shuttle runs into vail were very useful and helped compensate for the remote location

new and large room with great kitchen

soap was provided for the bathroom or kitchen by housekeeping

love the attention from the moment we walked in, to the shuttle service, n bar/food service

ordered room service for dessert one evening

were kids running all over the place - small children who weren't always well behaved, and with parents

the cookie decorating event was a big hit for my kids

the size and location of the hotel plus the costs a whiskey at the bar at maybe 35 dollars!

bar was well managed but the wellness and gym facilities were stand out

lots of pillows, nice pool and hot tub, staff were amazing!

not really, the hotel is great! maybe the pool gets busy but i believe is normal for summer.

hotel is being remodeled and the pool, dining room, main entrance were closed

that you should probably reserve the spa when you reserve the hotel!

every question was answered- we like the unit we stayed we love the bed - very comfy we love the pool-

concierge. pool / spa area. room service.

they have a free shuttle that takes you anywhere in vail and a number to call for a pickup

to schedule to go to the pool, and not having many choices or having all times taken

pool furniture cushions very dirty

reopened and were impressed by the cleanliness of the hotel and our beautiful room, scheduled pool visits and excellent level of service in the midst of wearing masks and distancing

water took a while to heat up… great amenities in morning, lobby breakfast coffee offering, spa super hot and nice view, sauna good too

check in was a breeze and they were able to accommodate an early check in for us

staff are helpful too and the spa downstairs also excellent

proximity to lionshead village and our kids enjoyed the outdoor pool.

luckily the kids didn’t injury themselves, but it could be fatal for the feet

the dining room was closed due to a wedding but the food in the bar area was good

sorry i didn t get the full experience of the nice bar because of covid

also ate at ranch bar and restaurant it was very good as well

the room service, breakfast at ludwig's, and dinner at bully ranch

the concierge were very knowledgeable the pool area and fireplace with oxygen bar amazing

service down the slopes, the assistance at the lockers, the waitresses at breakfast and the

confused on most aspects of what the hotel offers there is no service for food or beverage at the pool, we were sent out of the spa 2 hours early in error by staff this place needs some serious

room service food could have been better

only thing i was disappointed in was the price of the room service

was a bit slow to react to housekeeping, concierge and room service calls; but otherwise, service was very good

pool and jacuzzis are the reason why we chose this hotel as we were traveling with our kids

breakfast was wonderful - a good menu and the restaurant is lovely

breakfast was not included in our hotel room stay

lobby sitting areas are comfortable, the hot tub was very nice, the massages at the spa were excellent, gambit bar was beautiful

the food at the restaurant is good, the hot tubs are great, the spa was amazing

amazing breakfast

very good breakfast

free parking and breakfast.

breakfast is delicious and of variety

breakfast is amazing

throom products) and the swimming pool was great

close to great restaurants, shopping, ski rentals and gondola. spa was amazing

i loved the close proximity to the pool

i was in vail for surgery, and they accommodated early check-in and a late check out

liked the amenities provided in the room

hotel looked new. restaurant and hottub at the pool were nice.

love the fitness center- and breakfast

had a full bar in the evening

an outdoor pool and patio as

breakfast was wonderful!

it would have been nice to experience the spa services and the restaurant/bar

bar and grill was terribly disappointing

also, the amenities available (pool, fitness room, s'mores

lobby bar service somewhat slow

staff very friendly and helpful, spa and athletic facilities great, quality breakfast buffet (not included but amazingly good

nice big bed, nice view from room, fantastic location and nice bar and dining

rooms, area, restaurants around. spa was so nice.. very cool place for families

great amenities (hot tub, pool, steam room, sauna) (-)hot tub and pool area needs an upgrade sofa bed was very uncomfortable (-)pool was beautiful, but small with little room for lounge chairs (luckily we scored two) (-) pool is very small and your view is a concrete jungle

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and there is only one chair to sit on

room service is extremely limited after then

pool was closed.

the pool & hot tub area was lovely!

location , food , atmosphere, view , people, spa , pool , every thing

the pool, hot tub, spa restaurant

bed; desk for working; free wifi; pool; hot tub; easy parking; good location for vail or beaver creek; good bus service to beaver

my boys loved the pool

take-away breakfast was high in carbs

upon checkout, the front desk wanted to charge me double for a late check out

so nice that my stay included breakfast and soup at 5:00pm

staff, clean rooms, friendly house keeping staff, heated pool with hot tub, convenient location next to a ski lift

i wish the pool was larger but understand space is at a premium in the area

rooms, delightful staff, nice continental breakfast to start the day, the location is across the street from the bcvillage so convenient to

awesome pool. great location

rooms, staff, breakfast, jacuzzi and location were all great

many kids at the pool, very rowdy, no one told the parents to control them

many kids at the pool, very rowdy, no one told the parents to control them

the pilates class, gym and spa were

spa was amazing

our kids loved swimming in the heated pools after a day of skiing

hot tub and gym

comfortable bed, great bathroom, up-to-date tv, great complimentary coffee within the room, nice gym and hot tub/jacuzzi, cozy and spacious lounge area, and elkay bottle filling station

about 8-10 minutes walk to the lift or can take a shuttle too

everything from the cleanliness to the hot tubs, to the 24hour gym, to the room aesthetic

only microwave was in the bar area.

the pool area was clean and plenty towels

in the lobby check in area , typical fare , juice machine was shut off , good coffee though , pool/spa area has a loud exhaust fan going thats kinda

lady at the front desk was very kind & accommodating, i really needed an early check in & she granted that

supe accommodating! allowed early check in and super cool with our dogs!

accommodating -early check in

the pool and hot tub were very clean and set at good temps

the pool area i felt needed to be cleaned, the floor was very dirty

great indoor pool/hot tub area

location, service excellent, when i come back i stay again here, for covid 19 they don’t have breakfast buffet but the give to you a excellent box with

also, there was no one using the pool facility pretty much every time we went to swim so it was nice to have it to ourselves