quiet for the most part, guest laundry, kind staff, and large spacious rooms.

only good thing about this location is you have the option to purchase a late check out

late check out option for an added fee is nice

we were allowed to check in early so our young son could rest and be comfortable and then allowed late check out (2pm instead of 11am) the day we departed, due to a delay in our vehicle being ready

have a deal for late check out for 10 bucks you don't have to leave till 2, unless they say otherwise

it wasn’t really anything i didn’t like, the casino was small

down side for us was playing machines not many servers had to go to the bar to get a drink, even in high limit room

00 beer on tap at the bar which was a plus for our group

buffet was not open. ate at snack bar it was ok.

clean comfortable rooms and pool. loved the decor. not too far away from other casinos.

the price and the breakfast and it was in a good location

friendly kitchen lady at breakfast

i really miss my free breakfasts

the staff and breakfast

enough channels on the tv breakfast was not kept up to accommodate all guest whom chose to eat

location is the best. breakfast is really good. rooms are comfortable. parking is good.

there s a bar club restaurants and pool additional to casino

the spa was closed. had to go to horseshoe to use spa services.

it had plenty of parking space

the sports bar is great

very convenient..casino was down stairs

and when i didn't want to wait for the waitress i would go up to the bar to order drinks and they would charge me for it

liked the access to the casino from our room

indoor pool and hot tub was fun

the jacuzzi and pool

continental breakfast ud83eudd70

i wasn't able to breakfast but i had a great stay

they also have great breakfast

and a man across the hall had his door propped open and his television blaring while he folded laundry

breakfast is always one of the best things when we stay here

overall,it was a good experience. i enjoyed the little breakfast.

parking lot needs work. pool not clean. no view. poor breakfast choices.

my favorite part was definitively the jacuzzi bathtub. very spacious room! plus the pool!

breakfast choices

i didn't try the free breakfast bar but it's nice that it's offered

the pool was too cold.

a variety of items for breakfast - dining area spacious

the free breakfast was very good

the snack bar in the lobby needed to be stocked

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

the room was clean, bed was comfy and the pool was great

breakfast

the pool

no hot breakfast

loved the pool

really appreciate the food in the evening and breakfast in the morning with our family

pool is normally packed it's a little on the smaller

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

great hotel with all the perks. nitetime snacks that are a meal. breakfast is great.

the kids liked the indoor/outdoor pool

heated pool for the kids. the staff was super friendly. 15 minutes from airport.

the pool in the wintertime!

the breakfast should have had more meat

he loved the pool

lack of pool towels out

pool was not well maintained and there were no towels in the room we stayed in

room very clean. breakfast staff were nice and helpful.

breakfast was great everything was excellent

the water pressure in the shower was poor and the pool could have been cleaner.

the beds are soooo comfortable.. the breakfast was great!!!

for breakfast we ate at cracker barrel and had hair in food and my son only

the room was nice and the pool was fun!

no complimentary breakfast & wish they had better pillows.

clean and spacious room, great pool and excercise area

the room where the indoor pool is was miserably hot, therefore did not use it

no broom in room n pool was closed

couldn't use the pool main i book there.

room and the indoor pool, fitness center, and basketball court was a added bonus for my children

the room was nice and the indoor pool open year round

the amount of kids. but i understand it was party celebrations and graduation season.

only tub wasn’t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking forward to it

the staff was friendly and helpful, the room was comfortable and the breakfast was yummy

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding our three night stay

the staff was very helpful and breakfast was excellent!

breakfast was good and the services was excellent cardius and ty taylor were very customer oriented

the indoor pool kept the kids happy.

friendly of the staff and the cleanliness of the hotel the breakfast was very good thumbs up

it was secluded so for me and my daughter it was kinda of unsafe feeling, the parking lot was not well lit in some areas

staff especially edna the hostess in the restaurant/ bar area and allen the cook who prepared and arranged the breakfast buffet

you have to pay for breakfast

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

better breakfast real orange juice

breakfast had a good variety of items to choose from

breakfast had much to be desired

i love the service , the breakfast was great

didn’t use the pool but that area also seemed very clean and orderly

the pool closed at 9 pm

still hot outside and pool was already covered, so couldn't use the pool

clean room and had guest laundry facilities was a bonus.

location was good for downtown and gracelands swimming pool good. breakfast good

please reopen the lobby for breakfast. i miss that.

breakfast was exceptional

good breakfast, clean, cool pool and great location for graceland.

secure. accommodated request for early check in

no elevator and not much of a breakfast selection

the staff made it worthwhile and the amenities like the movie, pb&j, cafe, gym and so much more made me glad to have chosen to stay there

room service was great for breakfast

due to covid protocol food options are limited and no room service but this is understandable.

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was just

impressed with the hotel, clean, elvis playing on the airport shuttle, lobby, and gift shop, 4 tv channels of elvis- this hotel is always on brand

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

have to bring your laundry down in order to get new towels

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

the dirty laundry room with no seats.

comfy bed, nice room, clean, gym!

didn't like that we could t do our laundry

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

good laundry

breakfast was great!

breakfast was very good

refreshing pool

like wonderful fitness and very nice internet speed

pool

the market and the fitness center

that it has a laundry room for guests to use.

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely inadequate

friendly staff, liked the gated parking lot, and breakfast included.

close to the airport and airport shuttle

no pool but understandable

we also used the pool on this visit and could access it from our courtyard room sliding door, nice

shuttle service (24 hours) is very useful but the shuttle driver didn’t offer to help with bags

safety. shuttle was fell & they got another in about 5 minutes. everything needed on property

the laundry room soap vending machine was empty and the front desk didn’t have any

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

the bar was a good time

was all brick and pretty quiet, even though they had a bar with some nightlife

great pool

no room service

it s a beautiful hotel once you use the pool area and bedrooms but the attached restaurant felt shabby with a confusing layout downstairs

the atmosphere and location were perfect. staff were helpful. rooftop bar was very nice.

pool could ve been cleaned out

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

bad room service hours if your coming back from the game

like the location and the opportunity to get an early check in & receive additional keys was definitely a

and the new year s party that was downstairs at the bar was lit

i ordered room service and the food was timely and the staff very considerate

the view and the pool

kitchen staff and late night worker that was there the next morning and following week when i came

ashley was great at breakfast and made us feel like we were in my mom's kitchen

the kids were freezing

perfect location,friendly staff, perfect breakfast. everything was great.

we used the gym, pool and jacuzzi daily which were well maintained

they even waived the pet fee and gave my dog a lovely bowl and mat

outrageous pet fee not disclosed until the final bill.

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

early check in, friendly staff, excellent accommodations

no hair dryer, refrigerator, or mirror next to plug except in bathroom. wifi very poor.

homeless around and no laundry facilities but hotel does offer shuttle to take you to

the guest attendant was rude and not friendly at all, the hotel didn t have a ice machine & the wifi didn t work on the 9th floor

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

wasn't open when it was suppose to meaning my kids and i didn't get to eat there before heading back on the road

great lobby and bar with lots of seating

two nights did not receive room service

gym was a good size for a hotel and the breakfast was good

many restaurants within walking distance. cozy bar area, personable staff.

price we paid was too much for no room service

indoor pool great valet staff downtown close to beale

staff cleanliness laundry to wash clothing

also liked having laundry facility

i liked the fitness centre. i liked the eating area.

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

breakfast was great

the room was clean, the rooftop bar had a nice view.

they have a small gym which is a good bonus

location, decent breakfast and good coffee all day. passes to a great gym outside the facility

i love the roof top bar and the fact that there is a starbucks inside the facility

not good for people with kids

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

no food service or rooftop bar due to remodeling but we understand and knew before hand!

the roof terrace was amazing the gym was also of good quality

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

i especially loved that they had a place for the kids to hang out and play games

old hotel, small gym

the complimentary breakfast was very flavorful and tasty

lack of guest laundry

staff, great location, great valve, breakfast great valve included in hotel fees

pool was closed- not the fault of the hotel (covid)

the gym was closed

at least 40 kids in there one night being very rowdy

nice room, decent gym

the kids almost drank it

they desperately need to upgrade guest laundry facilities.

the shuttle was also convenient and everyone loved it

had shuttle to town.

the room is amazing. bathroom is perfect with the spa tub. staff is eager to help.

my kids enjoyed themselves n so did i

rooms, balcony looking over the swamp, spa tub, shopping, and the best steak in the restaurant

we didn't receive room service the whole time there. housekeeping never came to clean our room.

at the bar provided excellent service as we unwound with a glass of wine each night after a long day

couldn't always find water or towles in gym, tiny towels for pool, when they were there

clean, comfortable, nice pool and bar area

the restaurant and bar both served until midnight

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

was a great breakfast

the breakfast!

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

i was able to park my truck on the side street

no breakfast. i liked the clean and the non smoking.

the breakfast wasn't what i was expecting but the stay was great

no breakfast option

they didn’t serve breakfast

never received any breakfast and the location was great because i was closer to my job.

the breakfast looked good, although we didn't have time to eat

room was clean, though a bit small. breakfast was good and kept filled and the area kept clean.

the continental breakfast was great

security, friendly staff, and breakfast

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient, accessible

pool and gym were closed

included with some security, gym is rather big, both indoor and outdoor pool, nice layout of the room

the pool and hot tub, bar, the rooms were cozy and comfortable.

he had an inside pool and hot tub

they had hot breakfast

the breakfast was really good

all the equipment in the gym was broken

nicely remodeled space. good breakfast and super friendly staff.

my son loved the pool and the hot chocolate maker