the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

the pool

no breakfast

no everything was great, just hate the gab n go breakfast,i miss hot breakfast

staff and breakfast were great.

the beds are comfortable and breakfast is good

however the kids loved it, and there was a hot tub so all were generally happy

great hotel with all the perks. nitetime snacks that are a meal. breakfast is great.

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

good breakfast but dinner could have been a little better

only complaint is kids are not supervised by their parents

i love the breakfast was very good and the staff was very friendly.

the indoor pool was not working properly,

staff was friendly the rooms were clean the breakfast that they have in the morning is outstanding

pool was closed because of covid

and breakfast

didn’t get breakfast

clean and spacious room, great pool and excercise area

had the door open in the pool area so we got ate up by mosquitoes and a lot of nets flying around so couldn’t

my kids really enjoyed the indoor pool

hotel was very clean, breakfast was hot & good

door to outside parking lot by pool did not lock by elevators

room very clean. breakfast staff were nice and helpful.

the staff was very very pleasant beds we’re comfortable n breakfast was great

food was great. room was great. kids loved the pool. staff was friendly.

pool wasn’t open

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

indoor pool...lol...

we requested a pool view room & it was on completely opposite side of hotel & we had to wait for them to get

noise in the evening from kids playing in the outdoor pool

pool was not easily accessible

the overcrowded pool.

stayed over spring break with the kids last week and the pool was about 40

like the fact that there was a fridge with an icemaker, the kitchen with cooking utensils, real dishes in other words a full functioning kitchen

the pool was very, very cold.

of the main reasons we chose this hotel was the indoor pool so the kids could swim, most indoor pools are heated however this one wasn’t, it was freezing ud83dude2c

parking

i love the breakfast and the pool.

everything.. the bar was especially a plus!

location, parking availability, cleanliness, and the friendly helpful staff.

it was advertised that it was open for breakfast and dinner and for room service

could have some eggs and bacon for breakfast

didn't have the time to try the breakfast menu, but my stay was great

i love the service , the breakfast was great

breakfast

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

clean room and had guest laundry facilities was a bonus.

the pool was green

staff and pool. breakfast was okay was looking for eggs or sausage links

pool was open and nice

we finished playing and arrived back to the hotel after the laundry room closed

good breakfast, clean, cool pool and great location for graceland.

secure. accommodated request for early check in

breakfast was exceptional

location perfect for gracelands. breakfast very good. clean quiet comfortable room

no elevator and not much of a breakfast selection

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

no indoor pool. no balconies.

our only disappointment was the pool closure but better to be safe

the gym was wonderful clean and the equipment new

would like to suggest a kids sitting area in which the elvis musical themed to make an impact on future generations might

the kids loved the nightly pb&j bar

room clean two pools gym breakfast buffet free shuttle service from the hotel to graceland tour

the smell of the washing coming from the laundry

excellent value, great staff, clean room and great facilities, coffee machine in the room and a gym available

the dirty laundry room with no seats.

laundry room dirty need attention you go to was but washer and dryer need some attention with

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

comfortable room, gates around parking lot. breakfast and a fitness center

the breakfast was good. if there were milk, that would be better.

very humid and hot and pool closed at 9 after a long day of signtseeing we wanted to cool off in pool but they wouldnt

the staff was accommodating the pool was clean we heard that memphis is rough but this place didn’t feel dangerous there is gate

thought it had indoor pool but ot didnt an it rained whole time we was here

clothes had been left in the washer in the laundry room

cleanliness and close to activities. kids loved the pool.

fitness room was missing towels, sanitizing wipes and tv remote

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

everything went very well and i loved the pool area, so relaxing.

pool was nice and well-maintained

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

hotel and staff but a shame they had a roof problem on the new extension and gym, sorted by now i'd

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

clean, modern rooms, friendly service, limited breakfast

my favorite part was definitively the jacuzzi bathtub. very spacious room! plus the pool!

what breakfast? i wasn’t aware breakfast was offered.

of the breakfast foods were not in sight or reachable for short people or those in

breakfast choices

the breakfast was great the room was very clean and comfortable

breakfast was appreciated, however it was not exceptional

breakfast was very good

breakfast was not so great

bed was very comfortable breakfast was good staff was friendly was very

was a great breakfast

no breakfast

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

breakfast food was hot and delicious

i was able to park my truck on the side street

the breakfast area was kept spotless and replenished

especially maya in the breakfast area

love the indoor pool it was very comfortable beds very clean and the staff was very nice

loud kids everywhere for baseball terniments ud83dude44 no discount as of yet for inconveniences

me and my family love the suite, bed, pool, and free full breakfast!

pool area could have been a little cleaner. toiletries were empty.

room nd pool breakfast nd the staff

so, i had to do it myself and the towels she gave was pool towels

very good breakfast.

stayed there to enjoy the pool during vacation

fantastic bar and restaurant

was all brick and pretty quiet, even though they had a bar with some nightlife

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

the bar was a good time

the laundry room soap vending machine was empty and the front desk didn’t have any

never received any breakfast and the location was great because i was closer to my job.

staff breakfast cleanliness and great rooms walk in shower

they didn’t serve breakfast

breakfast

the limited breakfast and no microwave in room

location, convenient to freeway and attractions. excellent breakfast.

the continental breakfast was great

the breakfast looked good, although we didn't have time to eat

security, friendly staff, and breakfast

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

he had an inside pool and hot tub

we enjoyed the pool areas as well as the updated lobby

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

there is no lifeguard so not sure why the pool had to close at 10:00 but the gym got to stay open 24

the pool and hot tub, bar, the rooms were cozy and comfortable.

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

nicely remodeled space. good breakfast and super friendly staff.

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

gym is nice and big with weights hotel has a pool but no jacuzzi

pool

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

had a early check in didn't get in the room till 5

room service cut off at 10 pm - right when we got back to the room after the game

bar was closed and there was no room service

could still get food from bar and tons of restaurants close by

my son feet got cut up around the pool

the breakfast was good

the breakfast was amazing

room was amazing and so was the breakfast

beds super comfort, breakfast was outstanding

the kids were freezing

maybe not the best family hotel if you have kids that need to nap

and the pool was open 24

there & the pool was “temporarily closed” the day after we got there which disappointed my kids

the gym is rundown as is most of the building and the pool though usable is quite small

room service didn t come and the man who worked in the restaurant was dismissive and not helpful

loved everything they had to offer from room service at the pool side to room service for simply ice

no room service

advertised 24 hour room service was not available

loved the resort style pool too

the also have a nice bar attached to the hotel

indoor pool great valet staff downtown close to beale

i liked the fitness centre. i liked the eating area.

the bar staff was so nice, the drinks were made perfect, the vibes, the crowd, the dj, relaxed,

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

the bartender at the lobby bar (where you hang while waiting for the ducks) was incredibly personable

they have preserved the history of the hotel but added modern conveniences l

access to a lounge room with complimentary snacks, free drinks at happy hour and complimentary breakfast

check in was wonderful, the staff was amazing, we even got early check in

we didn’t have breakfast at the hotel, that was very expensive!

great lobby and bar with lots of seating

two nights did not receive room service

gym was a good size for a hotel and the breakfast was good

many restaurants within walking distance. cozy bar area, personable staff.

price we paid was too much for no room service

there is parking onsite for a daily charge and free wifi

wifi did not work, elevator did not work, the wait was long and i was on the 11tj floor

they did not have laundry bags

no breakfast. i thought there would be for the price...

the breakfast server was very sweet and brought us everything we requested quickly

rooftop bar was not open on the sunday we were there

location, decent breakfast and good coffee all day. passes to a great gym outside the facility

staff preparing breakfast with the guests

i love the roof top bar and the fact that there is a starbucks inside the facility

* although we didn t use the gym, it looked clean, modern and well equipped

the menu choice for bar area

locality close to main street and beale street and rooftop bar with views across the city

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes (at an additional

access to a full gym across the street was a very nice surprise

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

the breakfast was hot and good

called for a late check out and front desk gave me complimentary additional hour

n/a did not eat breakfast

the staff and breakfast

real nice people good breakfast.

i especially loved that they had a place for the kids to hang out and play games

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

old hotel, small gym

nice front staff, easy parking, good location, good breakfast.

that the pool was getting fix but it’s back open

were told a 6 block walk to beale street was doable with two little kids

we had kids with us, and felt safe enough walking back and forth to a play

bar waitress kaitlin was really

the staff were amazing and the bar downstairs had some great food and drinks

at least 40 kids in there one night being very rowdy

mentioned to the front desk staff that the treadmill at their 3rd floor gym facility gave me an electric shock

it was nice just wish my 5 kids could have swam

the restaurant and bar both served until midnight

breakfast was good gym was excellent

room service times ended too early for me. my bath tub was noticeably old and unbecoming.

they were very nice about us getting a early check in and a late check out i m very grateful for

gym was great

scott, kevin and jason drives the shuttle

rooms, balcony looking over the swamp, spa tub, shopping, and the best steak in the restaurant

my kids loved the bubbly tub

from turn down service complete with cookies for everyone and rubber ducks for the kids to the complimentary popcorn, chips, waters and hot cocoa in the rooms

it was just hard without any extras for the kids to do