pool didn't feel very warm

the hotel was clean, the breakfast was good, the staff was top notch.

i loved the breakfast, comfort and the consistency!❤

staff was friendly and breakfast was good.

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids scratching and took a

friendly staff and early check in was available.

room key card doesn't always work. gym is not well maintained. lack of hand sanitizers.

very clean !! great breakfast!!

breakfast was excellent, great variety

everything was fine they had a dog next-door and kids being loud

would’ve like that they had more variety for the breakfast even if it was a la carte.

breakfast was ok.

good grab and go breakfast. very clean room and comfy bed

pool/ breakfast was good . looked like they are remolding so hopefully that will make it better.

pool surrounds not clean water not very clean neither.

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

gym is really well maintained and they provide free headphones room is clean and comfortable good

the food was great my husband always enjoy the breakfast

no room service

nice accommodations. kids loved the outdoor pool and breakfast was delicious!

room, convienient location, breakfast, dinner, and kitchen made it feel like home

hotel provided free breakfast and free parking

having a kitchen with most of the needed utensils, etc was an added bonus

room, convienient location, breakfast, dinner, and kitchen made it feel like home

the hotel provided good food for breakfast and happy hour

and cleanliness of the suite were excellent, we were very happy with everything, including the kitchen facilities

laundry facilities were perfect for my road tripping needs

quiet.plenty of breakfast food

the waffle breakfast. the full kitchen.

kitchen layout good but  no stove top in room

next night a huge party of kids and adults came in noisily at midnight

clean, very good breakfast!

the rooms were clean, the bed was comfy, and the breakfast was pretty good

very comfortable stay and rest breakfast selection

the breakfast, the location

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

hot pool

the size of the room the staff the gym the pool.

like the restaurant, gym

avg cleanliness gym bike not working place is always packed with groups of minors roaming halls and leaving messes

we enjoyed the gym and there was always water available in the lobby

the rooms were nice size, and the breakfast.

for me- although i would have preferred facing the back of the property, so that my view was the pool, not the street under construction

like the room size, the cleanliness, the location, the friendly staff, the breakfast was awesome a great variety(alma - the tan older lady was so personable and courteous)

size of room, jetted tub, breakfast

we had thr pool to ourselves alot they were very quick about bringinging towels trash bags helpful with the

maybe pool

particularly the hot tub since so many people were utilizing it & eating around & in it( kids mostly) 2

the breakfast was good, but very crowded.

early check in

range of shuttle bus

you can’t beat the location if attending a concert or going to the casino

shuttle service

enjoyed having a balcony and the pool area was nice. enjoyed going for a swim.

shuttle was suppose to run until a certain time

wish the pool & hot tub were open later...

free on site laundry

have any issues (other than some rowdy little kids next door but they settled down when it got late), that wasn't the hotel's fault, could happen

the breakfast bar was more than expected

great breakfast and the staff was very kind!

close to the casino and both interstates

the bar was great

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

the pool was so clean, and pretty

the landscaping was appropriate for resort style acommodations. the pool was very nice.

i only use the gym, there are no dumbbells.

pool and my room was faith in it so at night it was so beautiful it’s not a bad area for a

room was extra clean and nice the breakfast was amazing and the pool was amazing and

didn't have much option for breakfast but wasn't bad tho

open promptly as posted great landscape and the 24 seven coffee bar in the front

pool was out of service which was extremely disappointing to my three boys

gym.

the hotel pool was great, there were so many newer features that were awesome

the pool wax out of service & the water wasn t clear either

the property was great apart from the pool being hulk green.

the key to the gym was broken , had to ask front desk for assistance

very good breakfast excelent location

breakfast could have been better in terms of variety

good breakfast too

thanks for lou who made the best breakfast for us in our entire us three weeks vacation…

we had to wait quite awhile for one of our pickups at the casino, almost 30 min.

shuttle to/from casino was great

location, the friendly staff, the excellent continental breakfast, the big spacious room, and comfortable

that even with covid breakfast could be a bit better

love the fact that there is a free shuttle to the hard rock casino

free parking, breakfast!

closest hotel to casino

room service failed to do our rooms

pool area nice and the free breakfast was good with the waffle maker and yogurt.

pool location

manager was accommodating to my needs , allowed me late check out

very good hotel for staying good breakfast in service

lots of excellent breakfast choices

pool doesn’t has heater

breakfast was ok, the location was safe and quiet

breakfast was hot and yummy

free breakfast exceeded expectations

gym was well equipped

free breakfast was delicious

i didn't like the breakfast the food was cold and the pancake machine was broken..

was especially happy that the pool opened at 6 a

they were able to let us do an early check in because we were traveling for my sons' football game, and i didn't want to leave our

the person from room service was extremely rude and nasty

fridge, microwave, wifi, gym, and pool

parking was easily accessible

people are friendly & efficient & your continental breakfast was better than anywhere else i have stayed that offered same

workout and laundry facilities were available, though i didn't stay long enough to need them this time

don't appreciate have to pay a $100 deposit not incidental card and no hot breakfast well that was my last stay i don't like the $100 because if there is damage and more than

stayed in rm 128 no fan in bathroom and plugs in kitchen did not work

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited breakfast selection with nothing hot except coffee and

it claimed to have laundry facilities, there were none

laundry out of order

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

time, no need to leave this location, you have, food, drinks, live music, casino

the room was amazing. very clean and was ready for early check in.

the l bar --carlos employee

the spa was great! free parking! great food in all the restaurants!

my kids, both boys ages 17 and 9 had the best time here, hitting the different places in the food

no breakfast but a granola bar if that.

wasn't really interested in the breakfast

due to covid no breakfast but love the comfortable clean safe rooms ..

i wouldn’t really call anything much of a breakfast

it had enough space to park my trailer. the massage chairs in the lobby

the pool is also a plus

no hot tub, or heated pool in the winter months

breakfast- great

breakfast hours weren’t late enough.

honestly don’t have any complaints but one thing that could be seen as a negative might be the pool size as it is a bit small

pool could have been a bit cleaner but it was just stuff that fell from the nearby trees so nothing

room, nice staff, delicios breakfast

the pool area was fun, and it allows smoking since inside the building and rooms are smoke free

can't use the pool/patio. too noisy from i-4

room was clean. was quite the night i stayed. breakfast was a little underwhelming though.

love included breakfast

the breakfast was good

pool times by night should be more respected

this was the first hotel i've had my kids at and we were all treated with respect

humid smelly rooms, we got stuff stealed from the laundry room

quiet, clean, free good breakfast

very clean and good breakfast

i woke up early to use the fitness facility, and loved it

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking distance

perfect location and super friendly staff. the bar was a plus too!

no free breakfast cold pool no courtesy van

it would have been nice if the bar had a few more choices.

although my friend told me his experience with the bar tenders where not good

restaurant & bar where very upscale! overall beautiful hotel!!

everything was amazing, from check-in to bar staff and pool! loved it!

i loved the pool and the pool bar with a dj - very fun for a young couple

the pool area is absolutely gorgeous, as is the lobby and restaurant area.

the breakfast came in handy for sure

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

great breakfast at no charge. friendly staff.

free breakfast was great

due to covid-19 no breakfast was served, location great

room service so the next day room was dirty coming back from waterpark with the kids

wifi isn t working

riety was excellent), and gym was super clean and

gym facilities were basic, but acceptable

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the breakfast and the bar were good

kids across the hall made noise all night

the hotel also provided free shuttle service, which was awesome

need umbrellas at the tables by the pool and bigger pool towels

and free parking is always a plus

breakfast was tasty, came in brown bag

the breakfast was amazing !

breakfast, room was clean, amenities

pool entrance

we didn’t have the breakfast so i can’t say anything about that

great breakfast

size of the room good breakfast great staff location nice pool

we got to check in early and enjoy the pool. the staff was awesome too we will be back

great value for tampa. i liked the pool, the gym . supermarket is very close.

friendly staff, clean, complimentary breakfast, spacious room with full kitchen

extremely clean! comfy beds and wonderful breakfast

breakfast was great

the convenience of the kitchen

plenty of walking areas, nice pool that was clean

clean hotel and great breakfast

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

also there was no room service menu in the room

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

loved the pool

to the point where all me and my wife did was stay in our room and order room service

but i guess they didn't have a full kitchen to work with

clean room, comfortable bed and pillows, good breakfast selection.

the free breakfast and dinner

the free breakfast was much appreciated

the bed extra comfy and the breakfast was good.

room service and food options. parking was easy.

room service was ordered and delivered in a very timely manner.

room service was excellent

breakfast buffet was very good. room service was great for something late. pool was lovely.

room service was exceptional

i miss the old school room service for food. it wasn't available 24/7 either

disappointed had to pay for wifi so didn't use it

view was great. had a blast at the rooftop pool/bar.

great pool

the pool

the pool needed more umbrellas out and the pool bar opens late

all the extra fees when ordering room service. a $40 meal turned into a $65 meal

lobby bar has some issues when we got there nobody was at the bar

high considering the bar was closed, no food in hotel anywhere, had to order out if you wanted room service

everything from location to amenities room service staff. all excellent

pool was awesome wish their was a hot tub too

nice swimming pool and loads of choice for breakfast

it was just faster for me to turn my wifi off and use my data

of the reasons why i picked the hotel was because of the room service and location

clean, great breakfast and staff. nice pool.

it didn t work on my room door, the front entrances or the gym

from check in to shuttle, everyone was outstanding, friendly and very helpful

quiet, easy to get to the casino and busch gardens

shuttle was great to and from busch gardens!

both of our shuttle drivers to busch gardens were fantastic, made getting to and from the park very easy

was impressed with the room loved the advantage of the kitchen and living room in the king room

excellent hotel, near cruise port friendly staff, breakfast was really good

we didn't get to try the breakfast because we woke up late close to check out time

rooms are a bit too full with furniture: large bar in the middle of the kitchen, large tv stand in the middle of the room, large chair when there are already large sofas,

i also liked the complimentary breakfast that they provided

the room location staff was friendly and informative the complementary breakfast was excellent

great breakfast. gym was good and good range of equipment. great location.

the service at the bar was slow, we ended up walking out before anyone even greeted us.

nice room, very spacious and clean. with the gym and swimming pool

marquan the bar tender was great

room service breakfast was not at all well prepared, nor was the menu accurately descriptive

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

i didn't know going green meant no room service at all

restaurant and bar were great

the gym facilities

room service was not available and the restaurant was closed.

cost, my daughters loved the pool

the pool above the surrounding area

also i lived the roof top swimming pool

love the rooftop pool and bar

with restaurant, pool, gym, great location, shuttle services

pool

carpeted rooms

gym with hex dumbbells, treadmills, bikes, weight machines, gorgeous views, beautiful

the view at night was very nice and the pool area with drink and food specials was good too.

from the valet, front desk, bar and pool

great location and nice gym; staff was great

pool was small. could be bigger for such a big hotel

location and pool

and the bar staff was exceptional

the rooftop bar was great

breakfast offered a good variety, including vegan-friendly options such as oat milk

nice self-serve mini-mart, bar and breakfast buffet in the lobby

we have to pay for parking and breakfast wasn't so different

nice self-serve mini-mart, bar and breakfast buffet in the lobby

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

they have a pool.

pool was

pool was not in working order, which should have been stated prior to booking at the hotel

$700+ for 3 days and the breakfast wasn’t even free like most motels that are cheaper and the pool didnt even stay open and so much

they didn’t honor the 4:00 pm late check out despite being a platinum elite

how clean breakfast was great pool was so nice with shade rooms are large walking distance to ut fast

the pool area was gorgeous though we didn't have time to make use of it as we were only in town one

kitchen service personal was great and friendly

pool,hot tub, fruit water

not ideal for families with young kids

the front desk staff were helpful and shuttle service was pretty good

to find and access the pool, fitness center just next to laundry (loud and smell of

plans changed and we we able to receive an early check in we really appreciated the complimentary shuttle

to find and access the pool, fitness center just next to laundry (loud and smell of

dottie in the morning was very kind and made us very comfortable at breakfast

the pool was closed when other hotels had theirs open

clean and comfortable and bar open late.

the pool area could use a little tlc and some shade

breakfast was tasteful, but you have to wait for the one person working to make your meal

heated pool was great.

also our kids slept in the front room (fold-out couch) but we had to run the fan all night b/c there was so

friendly, clean, shuttle and location

was clean and everyone was very helpful. lady that did omelettes for breakfast was very nice

the breakfast staff amazing

the pool area is gorgeous and our 2 bed room turned out to be

nice pool, quiet, and right next to a coffee shop that was great

location of the pool and our room

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

heated pool was the best my kids loved it

my kids were able to charge things without adult consent

the shuttle that took us to and from busch gardens was great too

jeffery at the bar was awesome and very happy to be there

there are a few eating places with 5 minutes walk including a sports bar & grille next door that offers a discount to people staying at the hyatt

our room was near the bar and we could hear everything

thursday night we came back from dinner around 9:30 to have a drink and the bar was closed early

the hotel bar was also very pretty

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

were a lot of bar items and the refrigerator didn't really have any space so i had to move things just to fit a

bar closes too early at 11p

the rooftop bar, the room service, the helpful staff, the beds were soooooo comfy, it was so close to everything, and

the staff were fantastic... the pool area is lovely

pool water was a bit filming

room service was my only disappointment

the people who allowed their kids to run around yelling at midnight.

breakfast

so many options for all tastes and even for kids

kids loved it

the staff , the rooms, the pool