pool, the staff was very very kind, branden the front desk attendant was most helpful and

ordered room service on valentine's day and it all came in to-go boxes with plastic utensils

undry/water pipes)

i do wish that the restaurant, bar and coffee shop were open longer hours.

breakfast awesome, room service awesome and food was great

art galleries, spa located within was awesome

could hear everything in the morning and i mean everything from doors opening, to little kids

no room service was done no coffee refills

room service food was of low quality

staff was extremelly hospitable, they even remember our names during out stay (front desk and bar staff); the from desk gentlemen who help us to check in was very professional and amicable at (+)was 5 stars the front desk was awesome with suggestions breakfast was great the bar was very relaxing and awesome (-)uber and go to raintre restaurant, which was awesome as usual, but we were very disappointed with bar and dinner menu general manager arron was very nice and we will be back, we live in the (-) bar across from front desk - floor and chairs dirty , tables not sanitized and 1 waitress ignored (+) it s central to everything, the staff are very accommodating, the restaurant and bar provides top shelf food and adult beverages (+) lots of people having fun at the hotel bar and sitting areas were cozy and inviting (+)location and bar area on site (+)location is fantastic! love the bar area restaurant has good food.

pool tiles could use a cleaning

the rooms were over the top clean, the 5p wine gathering was special but breakfast- wow

a lovely breakfast included

beautiful breakfast was great

breakfast, view, happy hour

location was great and all staff were very helpful and nice. the bar and food great.

newly renovated rooms, beautiful pool & nice gym

great location, gym, pool

pool and hot tub were nice

the hotel has a bar with live

the laundry machines were the one thing that really bothered me.

kids were about to uber to old town for only $10

it was very wonderful just need a bigger bar ud83cudf78

the beds were a little to hard for my personal liking, but kids had no issues.

like to have a restaurant or bar but it sounds like that is already in the works ☺️ so no

it was kept pretty clean, i was disappointed the gym was closed

noisy at night at pool and parking lot.

no. inside pool would be nice. but really too much to see to use one.

the pool was very quiet and clean. breakfast had a great selection.

the breakfast was delicious

not just the breakfast was amazing

breakfast eggs were ok, but the breakfast was good other than that.

great place will return love the breakfast

pool was a little warm but it’s florida so it was ok kids loved it

steam would make the tile floor wet and slippery we had to keep using towels to dry it before th kids could go in or out after a bath so they wouldn't fall

beware, the side door on the refrigerator, bottom shelf -- the restraining bar does not work

only paper cups in room, but the bar helped with two glasses.

wanted to have a drink at the bar before we left (around 4 p

we had dinner at the bar and it was very good

location. i wish there was a bar at this location.

we loved the location, the room, the pool, the price, pretty much everything!

we all enjoyed our time in the pool

clean room, hot water, comfortable bed, nice pool, and friendly employees

the staff was very nice, and the pool was great.

the pool and room

at the pool not working

the pool was clean and the hot tub was hot

we had a full-size decently stocked kitchen.

the pool area was closed no place to sit outside and relax.

the drawer in the kitchen was not attached and broke off when i just bumped it

breakfast was better than expected

clean and well-maintained, staff helpful, room very quiet- even though ground floor next to laundry, great location- close to everything in st augustine

loved the breakfast and fresh cookies

good laundry

great selection in breakfast. staff extremely helpful and friendly.

very clean, beds were comfortable and breakfast was great

pool, location

the pool

small parking lot, hot pool

clean, breakfast great,

the morning breakfast is included it is reasonable

location decent suite - sleeper sofa was ok for kids

free breakfast and good location

very clean rooms, good breakfast, close to attractions in st. augustine.

the laundry room has someones garbage on the folding table it was dirty

there is a nice pool for the kids

glad there was a guest laundry available

very comfortable and lovely hotel with very large room and beautiful pool area

nice pool also, very clean

when we booked our stay, there was a restaurant and bar on the property, but it had closed down about a month before our stay

pool was nice, enough sits and beds outside

breakfast was good with a variety of dishes on offer

wish the breakfast bar had a better selection, but overall it's a very nice hotel!

staff were very friendly and helpful and a good breakfast selection

only one bar of soap for the shower, not convenient for 4 people.

the room spaces are a bit small: room, bathroom even though it had a kitchen and a livingroom.

the kitchen has nice new pots, pans, silverware, implements, coffeemaker, glassware, including

the kitchen had everything we needed and the host made everything

the kitchen lacked any storage containers so it was hard to have leftovers but the point of having a

kitchen well equiped

we had 2 bedroom suite with kitchen

the gentleman that host the breakfast bar super friendly and approached us during the day to tell the machine would be working the next

he was able to walk to the beach to relax, stay at the hotel for the heated pool, go to the gym in the hotel, and walk over to publix for food

everyone including the kitchen staff for breakfast was nice

breakfast was great

they had a very nice pool, small gym and even bikes you could borrow

then they have laundry facilities, but it looked like the dryer had been broken for a

and breakfast was e large and delicious and whole building was beautiful and we liked the pool beach we looked at but it was too hot good location with stores and restaurants in walking

pool / spa closed for renovations. hot water system being upgraded, but there was no hot water.

we liked the breakfast choices. the spa bath was excellent. great location if i say so myself.

pool and pool bar drinks.

pool, entertainment, starbucks, ocean view, rooms were nice, updated, and clean.

we love it here mostly because of the activities for the kids

the pool was one of the center pieces with a full service bar and kitchen and serving staff that make getting your food and drinks as easy as possible

es 13, 10, 7), and we were all comfortable in the room

pool was a bit cool

arrived a few hours early and was given a parking permit and early check in at no additional charge

nice pool and walking distance to the beach

early check in (~ 2:00 p.m. ) available.

pool and hot tub

breakfast was amazing

no breakfast but understood because of corona virus

they had to close the pool for one day.

access, pool, breakfast, check in desk representative(s), and i liked the luggage roller it hold so much all at

clean, breakfast had staples and a varied hot offering each day, staff was very friendly and

liked the pool, gym, and sauna

also hotel was advertised as onsite laundry and i had to go down the street to the sister hotel to

colocated gym was nice and pool and hot tub were a bonus though it was unseasonably cool during our trip

smallish hotel with large room, interesting set up, fun artwork, really nice beautiful lobby, pool, and hot tub, and on the ocean side of the road, short walk back to the beach

needs to update a few immenities - gym is pretty sad, could really take advantage of the 4th floor balcony with like a happy hour or

wish the pool was heated

3 adults and 2 kids so we had to share towels

one day there was bacon and fruit loops (things kids love) and the last couple of days, veggie sausage for the meat and a bunch of cornflake type

lobby noisy with kids running and yelling

the kids enjoyed the pool. the water was a little cloudy and looked a bit bigger in the picture.

the pool area was a little dirty and not all the live music was enjoyable.

room, bed, view, location, gym, staff, pool, ocean!

the kids had fun and it was a blast

still under construction - unpaved parking lot and closed restaurant

the pool and outside lights at night were beautiful

breakfast is good

did not work properly, burned out light in bathroom, limited lights in room, dim lights around laundry area, not 100 clean, ac cover taped

it felt like there were exuberant kids right in the room with us

my kids feet turned black 5 minutes after their showers from the filthy carpet

first room i was in was right next to the staff laundry on the third floor it was extraordinarily loud

room overlooking the i-95 bar good

no coffee when snack bar was closed

hot tub by pool. bar in the lobby. you could also get starbucks (which please my wife.)

both the lobby (set up as a bar or café) and the room as well with a comfortable sitting area.

we asked for late check out at the last minute and without hesitation the answer was sure no problem, how late

loved the breakfast and everything was very clean and comfortable

location, great breakfast and very courteous staff.

the wifi didn’t work, the laundry room was broken, the room and bathroom were dirty, the tv was outdated, one of the granite

book again but parking the night time is hard if you come back late and the pool is not open and gym it need improvement

the workout room had a disabled treadmill and the laundry room had a broken dryer

they could have a better breakfast

breakfast was a plus. perfect location attended concert & shopped

laundry

to pay extra to do laundry, should be included in price of room

was perfect and loved that every time we walked back to the room it was clean and breakfast was

breakfast was great, proximity to the shopping was great.

the pool and the rooms

breakfast was not good

fitness facility did not live up to their claim

room definitely smelled wet/moldy, nearly all the fitness center equipment was out of service, and the quality of the rooms felt about like a days

friendly staff clean facilities nice breakfast choice laundry facility pool area clean and tidy

staff, breakfast, room size, kitchen.

it was a cool door but with kids i would have loved to lock the door lol

there was no microwave in the lobby-breakfast area.

the room size is excellent with a full size fridge and all the kitchen utensils you might need

the breakfast choices

the location the breakfast the stay the rooms was nice bathroom was perfect. we enjoyed

went to breakfast at 6

breakfast was more than we expected and coffee in the room as

we asked for a pool view

liked the receptionist, breakfast, hot tub, pool, laundry, and that they are pet friendly

breakfast, clean room, nice amenities, comfy beds & pillows, plenty of parking, friendly and

great breakfast and location

breakfast was great. the shuttle to downtown was nice. everything was clean and they had a gym

big truck rigs are allowed to park in the lot and sometimes have to wiggle their way out

were just starting a remodel the day we checked out and breakfast was different and they gave my kids a bag of bananas as an apology

also, pool and spa was well taken care of and my kids and i enjoyed it

i paid for 2 days of wifi and i still had a lot of connection issues, very disappointed with that

parking lot could have a little better lighting.

husband, kids and i went for father’s day weekend

was very nice laundry is very convenient, looks like it has had a recent renovation very up dated and modern and

the gym was clean and well kept

also a great breakfast buffet

parking was not very good

waiting for covid restrictions to be over.. i missed having breakfast downstairs..

breakfast is not as i expected

have laundry room for guests, but dryer does not work as good

room 222 smelled bad, breakfast should be better

we had a room right by the pool, which was nice

the pool was clean

pool was green, no signage or notification as to why or when it would open

pool could have been a bit cleaner.

a heated pool.

breakfast

no salsa for breakfast

laundry facility has 2 dryer, one wasn't working and the other one was busy and didn't not dried

was near the laundry room, i could hear people slam the dryer doors shut but they finished their laundry before

insects in the room, overall dirty feel, terrible laundry facility. the added charge for safe.

clean, safe, comfortable, well maintained, nice pool

pool is the best

the bar was closed and i was unaware before booking is my only complaint.

really liked the outdoor/pool area

kids loved the pool it was heated which is a huge plus

location to golf hall of fame

indoor pool was not heated and almost colder than the outdoor pool so my kids were unable

we stay at the one in orlando, wish this one had a bigger game room for kids though

also, we didn't have any room service

we had a good meal at the bar but didn't use the pool or fitness room

and recommend other people to this hotel because of the service provided, especially by them, room service and the staff as a whole

showers in pool area didn't work, pool towels needed to be asked for, room service was non existent

could have done without the $25 fee which gave me free drinks and golf perks, neither of which i used

staff was very friendly but a couple bar staff seemed like they'had rather be elsewhere

pool facilities were great, room was great,service was great.

the staff were all consistently helpful and any needs i had room, internet, locations, golf, etc

close to golf

clean, friendly staff, delicious breakfast and coffee. quiet!

having the kitchen makes it that much nicer

no complaints. ac easy to use. kitchen well equipped with basics.

i loved that they had a bar on the property and brought food in on wednesday night from local restaurant

are just starting to get back into the swing of things but the staff seemed mediocre and the pool was right in front of the parking lot

breakfast was great!! best coffee ever!!!

the location was great. the staff was pleasant and professional. the breakfast is good.

pool area had ants crawling around the patio chairs, some of the food had wierd taste(like it

easier gym access

pool too small.

staff were helpful and told us about the storyteller tour at the golf club

was unable to order room service

close to the golf course

kids loved that it had a pool

we were at the pool and the restaurant staff delivered food and drinks to us on the pool deck, which was

chairs by the adult pool weren t very comfortable and the couch in our suite was very hard and lacked throw pillows

beach views were amazing, room service good was delicious.

there were a number of towels and other items left out by the pool

i loved everything especially the service.i had a ball at the bar everynight.

it would have been nice to have had the normal room service.

the spa leadership was poor

was very disappointed with the high noise level of the construction going on at the golf course

the spa is a favorite and worth spending a day there

from the golfing to the spa to the fabulous restaurants to shopping, it has something for everyone

we enjoyed our ocean front room, lunch by the beach and the spa facilities are top notch

liked the space, plenty of towels, lounge, and laundry facility

sheets did not smell like clean washed laundry

hotel has laundry room and wending machine

laundry facilities were pretty nasty

stunk when i told them they said unless i could point out the room nothing could be done i had my kids with