cleanliness, warm breakfast, good location, nice indoor pool for the grandkids

hotel is completely new and the complimentary breakfast exceeded our expectations

breakfast wasn't as good as the hampton we stayed in when we were in south carolina in april 2022

great location, comfortable mattress and wonderful breakfast!

breakfast was great, as was front desk service

the pool being closed, but due to covid 19 that is outside of the property's control.

breakfast was good but maybe some fruit besides apples would have been nice

gym could use more equipment.

there wasn't any breakfast sis to construction.

perfect location had indoor pool and great breakfast

professional services... breakfast options

easy parking

don t think i liked being on that side next to parking lot but room was nice comfy

very clean. great breakfast. friendly staff. dog friendly with reasonable $20/stay pet fee.

parking is plentiful and although there is a main road in front, it was

breakfast was delicious

lobby and breakfast area

breakfast seems to always be good and delicious

i was in the breakfast area over an hour before close and most hot food was gone

breakfast could be better

i like a warm breakfast, but happy with at least what was served

easy to find. early check in starting at 2 pm

could have a better breakfast

coffee in breakfast area terrible, they need better coffee

i only had a couple cherry yogurts and coffee for breakfast

close to our family, good breakfast selection. friendly staff.

need indoor pool

the only pool being outdoors there was no hot tub, but we were only staying one night as we traveled through

breakfast was fabulous

coffee machine was greatly appreciated as was the unexpectedly good included breakfast

the area staff all the amenities. the breakfast was good.

it had a nice gym and pool

ev charging for free.

only disappointment was condition of the gym area

was up all night due to a lady leaving her kids and they were running up and down the hallway all night being

there was no breakfast only pastries due to covid

the pool and outside fire place are great

it was very clean and breakfast was amazing!

great pool

was not told previous to arriving there would be no breakfast gym or pool and the lady who checked us in was rude throwing our keycards and paper work

had a conference call 30 minutes after i checked in and couldn t get wifi to work i informed front desk and ask if there was any other way i could connect because i

have to pay extra for anything like wifi

pool area in the workout room was excellent to and the breakfast was good it was worth the

fitness room and small pool, superb laundry

the pool was odd. not very clean and barely open.

the pool was great, very clean and well treated

the pool area was clean as well

late at night/early morning (2am) was upgraded to a suite for free and given late check out

breakfast had excellent options everyday

pool needed some attention. water was a little cloudy.

the pool needs to be warmer

i had absolutely zero issues with room or breakfast

just wanted the continental breakfast to be a little more variable

the staff is so friendly the breakfast was great the rooms are clean and tidy

i didn't try the eggs, but my kids were not to fond of the eggs.

the gym area was hot

the kids enjoyed it tho and said the water was warm

gym equipment was broken and tv was not functional

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night to go to an off site

central location to downtown louisville, simpsonville outlets, indiana casinos

staff was super nice and the gym was great.

plan and kitchen area

very well appointed suite, staff vent over backwards to give us early check in, very quiet

excellent breakfast excellent staff the front desk very friendly i was able to do my laundry the pool area

i liked free laundry, but just one washer for the entire place

breakfast was good, but of course it’s not perfect like nowhere really is

it didn't have kids run around like so.e hotels

charged my card twice for a pet fee and instead of fixing it and admitting the wrong on their part

they allow you to pay deposit in cash. cute little rooms. sufficient breakfast.

no notice about the pet fee

location and breakfast

the breakfast options.

breakfast was great but they ran out

clean and breakfast options

clean, comfortable beds, and a great breakfast for a reasonable rate

we missed the pool season. it was closed but nothing unexpected

breakfast was good

the room was very clean and the staff was very helpful and accommodating with my early check in.

free breakfast prepared to order, free parking

the breakfast was amazing

the live band, open bar the atmosphere was amazing! the beds was so comfortable!

kids got thrown out of the pool, because it was requested by a party

clean, staff was nice, pool was clean and bathroom right next to pool convenient for families

excellent staff and fun games for kids

clean and tolerable of kids

breakfast great

very clean, friendly staff, great breakfast

room was clean. breakfast was very good.

because of covid...did not serve breakfast.

good breakfast

the pool wasn’t heated

the hotel staff was very friendly and the kids enjoyed the indoor pool.

gym pool quiet very homie

the pool wasn't open

great beds and a great breakfast

and we enjoyed the breakfast buffet each morning

people in the next room had a lot of kids and everytime we dozed off they would scream and hollor

breakfast buffet was incredible - second to none

fantastic front desk host. the best beds in the world. great pool. wonderful bathrooms.

very clean and friendly staff. my kids enjoyed the nice pool area

our kids cough and be sick for a day and it absolutely trashed my daughters hair right before a gymnastic competition

delicious free hot breakfast and very friendly and helpful staff

because a lot of kids were in the pool during the day & then it closed at 11:00 pm

helpful staff, good breakfast, great wifi, awesome beds!

the gym was nice

the guest laundry closed at 9pm which i think is too early

good location, 24 hr coffee, decent hot breakfast, gym and pool

very impressed with their breakfast selection.

no bag for dirty laundry in the closet like most places provide

friendly staff, great hot breakfast with many choices.

clean, friendly staff, pool was heated to perfection, all around amazing experience.

small pool, but great for one night for kids to burn energy

the pool was also so pretty

the pool needs extended hours

they have construction going on and my kids kept waking up to a loud banging noise

staff was super sweet, the food was delicious, the pool was very nice, quiet hotel.

too many loud kids

also the bar was great to sit and have a drink and eat after being in the pool

pool, 'quiet hours' not good for people with kids, lumpy bed, slow drain, small bathroom, overall

the pool was out of order so i had to go shopping. this hotel offers shuttle service.

they were doing so everything was a long wait check in ,check out happy hour,breakfast and pool

the wifi wasn't great. most of the time i couldn't get it.

weekends parking can be extremely crowded

clean & spacious property lots of parking, happy hour each day with free drink options, quiet and family/pet friendly the staff is

hot coffee available all day in the lobby, plenty of seating for breakfast, plenty of parking, covered area by front door for loading and unloading vehicle

location & pool relaxing was everything ! thank you

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

in the rooms, bar across patio door was broken, renovations everywhere

my towel bar fell off wall with my towels on it

pool was dirty

breakfast not available due to remodel along with the pool and stairway access

no breakfast as advertised as of now and no pool use and doesn't appear to be ready for better weather

only think i wish is more healthy options for breakfast like fresh fruit

no breakfast

in the search, i was told that it has breakfast, but it was not in this hotel.

i enjoyed the pool, which was clean and well maintained

the pool is dirty

great breakfast,a delicious bagel bar and alot of healthy alternatives for food chooses.

i love that it had a indoor pool

clean and the staff was so nice. the pool was nice to relax in as well

outside in parking lot was a dumping area by the pool

breakfast bar lil small

breakfast was awesome we were able to really enjoy it in the dine in area temperature of milk was

the breakfast could have had a little more to choose from.

just the fact that there was no pool everything was very well taken care of

to everything you really need, facilities were clean, laundry room available & front desk was helpful

the hotel staff did not act on unruly behaviors (kids playing baseball in the parking lot, towards cars, a child on a scooter for a broken leg

were several young kids running around in the hallways late at night and in the early morning

i understand being kids and having fun (some running around were behaving just fine), but some were reckless

the kids were fine with breakfast, but my husband and i went elsewhere for coffee and food

only stairs available to use during this time were through hotel laundry quarters

the breakfast buffet was excellent

was 1 of the best hotel that we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

breakfast was overall very good

room was very clean and it was stocked with items you might need, it, plates, cups, kitchen towels, glasses

breakfast was plentiful and hot

did not have tine for the included breakfast as they were not

pool was closed and i couldn't use the gym. but it's because of covid.

the breakfast was great! the staff were very courteous! the christmas decorations were lovely!

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

the hospitality, the room, the breakfast, the location. the friendly staff.

love having full kitchen for the price

decent fitness center

clean, new, super comfortable beds, nice fitness room

they didn't even charge the pet fee because he was so well behaved

everything the full kitchen was a surprise

were given a late check out which was awesome, rm was very clean and spacious, courteous staff

there were kids tuning up and a the halls all night slamming doors

staff was nice. very clean. breakfast was great!

the included breakfast from 6 am-9 am was good with different options (sausage, eggs, toast, bagels, muffins,

breakfast was hot with plenty of variety

even though i didn’t eat any of it, the breakfast seemed good and fulfilling (my family ate it)

the staff was great. the breakfast was delicious. the staff for breakfast are so nice.

they got me an uber because they didn’t have enough staff to shuttle me to airport

comfortable room and early 0430 airport shuttle a great service.

awesome breakfast, very friendly and great location

the treadmills in the fitness center were in bad shape

pool was closed our entire stay.

they have a free shuttle to the airport and there's an outback across the parking lot

just wished they would do the shuttle to the expo center

the only thing i can say good about this room was the spa tub.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

the location and the pool.

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the pool and restaurant. loved the boutique-ness of the property.

fitness center out of commission

the kitchen was just right for a long weekend

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast

rooms were nice and loved the kitchenette!

i was counting on using the fitness equipment

the gym was great too

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

the rooftop bar and patio was very nice

the roof top bar / restaurant was phenomenal

the rooftop bar was very nice - although no one was up there but us

having a coffee bar or some type of room service would have made the experience a better one

i love that they have an airport shuttle also

close to airport. provided a shuttle to the airport.

gym and pool closed due to sprinkler issues.

shuttle service was amazing

i was going to sit by the pool and read my book while the kids played but realized it would not be

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

they offered a shuttle as well

loved the fact we had free shuttle to kentucky kingdom

the coffee in the room and at the breakfast bar was not the greatest. not a deal breaker.

wish they weren't out of meat for the breakfast sandwiches

bit crowded - too many unattended kids in the pool = no hot tub time for us

they made us wake up our kids that were sleeping & move rooms

breakfast that was with our stay was not kid friendly

24 hour shuttle

clean, free breakfast

breakfast great. we liked kadisha who was at the front desk.

pool table in lobby, breakfast, games in lobby, overall very friendly staff.

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

accommodated us with an early check in

close to airport. nice rooms, clean, nice fitness center

free airport shuttle and friendly helpful staff.

the shuttle was awesome, drivers super nice

cleanliness, comfortable beds, and good breakfast.

clean, comfortable beds, nice breakfast every day, pool was great and workout room was nice