didn't use pools, but the outdoor pool was very beautiful

breakfast starts at 7.30, and earlier start would help those with early appointments

wifi signal within the room was really poor .. room 603

view on the morning, location, friendly staff, size of the room, huge balcony and sensible parking

staff customer service was excellent. breakfast range was superb

the pool out on the yard feels very fresh; the jacuzzi was really relaxing; the big daybed by the pool

there is even a beautiful common area, with small playground for kids, table tennis, and board games

the pool area is super nice and we loved that it is an organic pool without chlorine

large swimming pool and jacuzzi

pool is a great addition and surprise as i've always heard about these types of pools, but never

comfortable rooms, free parking, helpful staff

e to covid-19 times),

breakfast room was full at the time i needed and they were busy having to refilled the buffet and

breakfast room, but it suits the number of guests

had early check-out) - it was pleasant

dinner and breakfast was exceptional

breakfast was wonderful

lovely little spa etc

the breakfast and the dinner at the restaurant was brilliant

spa was nice, breakfast was really good, free parking and allowing our pets to come with us on

breakfast was very tasty, stuff was very friendly, place was beautiful, clean, smell great

spa was nice, breakfast was really good, free parking and allowing our pets to come with us on holiday

property, lovely rooms, pool, breakfast area

there is also a big nice garden with a swimming pool

the pool area and park of the house, everything perfect

it has easy onsite parking

house has everything we were looking for: personality and history, a calm and relaxing garden and pool area, moreover -and probably most important-, a lovely host, whom we

24h gym, spa and wellness treatments were on point

the facilities, including pool, sauna and gym are amazing, the location is perfect for long strolls along the river rio tejo and close

the common areas, such as the pool, spa, and restaurant, are of international standard, with sophisticated and perfectly

the spa wellness area also great

efficient staff excellent breakfast included very good wifi and very modern trendy room

had a restaurant and bar and all things to make the final stop before heading back home after a long vacation smooth and

breakfast and staff were terrific!

free airport shuttle

was perfect room great, spotlessly clean throughout, staff were awesome and the free airport shuttle an added bonus

clean, modern, great service, great breakfast and free shuttle to the airport

the bed and room service

guest wifi coverage did not extend to restaurant, bar or reception areas.

no supply of iron board and limited laundry time slots

bar on the mezzanine was closed much earlier than the last time we stayed - we had to miss out on

room size, room service, staff, cleanness, location

the cafe bar downstairs was cosy and nice and the staff were friendly and helpful

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

also in the new downtown riverfront with a superb casino

breakfast was very average

no gym

really good breakfast. during our stay we very luch enjoyed our morning with it.

the room service food was of a good standard

was no milk provided for tea and coffee making, and when requested, had to pay for it plus a room service fee for delivery

breakfast was outstanding

breakfast very good with several options and flexible time in case you need it

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids

access to facilities such as sauna and gym, coffee machine in your room, what else do you need

could have been slightly less expensive for room service etc in my opinion but maybe i'm

to covid, there were some measures regarding the use of the pool and gym

i could smell the carpets.. wifi was just ok at 5mbp/s synchronous price was a bit expensive.

buffet breakfast was really good

the bathroom smelled like smoke. room service didn’t answer the phone

we ate in the hotel bar several times and the food was very good

lovely dinning and bar facilities

night check in was possible and easy (i arrived around 1am with kids)

your spouse and younger children, but not ideal if you’re travelling with a parent or older kids

bar area, outside area, room, breakfast and bar food

however, i had an excellent sandwich in the bar dining room for lunch

great reception staff; good room; excellent breakfast; timely shuttle

the breakfast was lovely and spa was a treat very easy to get to city centre.

i asked 3 weeks in advance for an early check in

breakfast is very expensive, ate elsewhere.

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

to open late or room service fo late ordering as i arrived hungry at 11pm and nothing to eat

no pool but did have a small gym

we ordered room service as we arrived late and the service was very quick

i was having dinner with my kids and we passed closing hours without noticing

early check in on request.. and the way they treated.

breakfast good

kids friendly staff

the room was very large and well-equipped: king bed, tv, wifi, mini-refrigerator, large bathroom, closet and floor space - all worked well for us

had asked for ice to be sent to our room from room service

good wifi

was difficult to use, found it hard to call for room service had to use an app

not possible to borrow iron, only chargeable laundry service, poor breakfast

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids, plus a park in front of the hotel

stayed at the hotel with my two kids, and we enjoyed everything—outstanding staff, spotless cleanliness, great comfort, and

want to extra charge for kids bed but i didn’t order it in booking and they allowed to book with small kid in a king bed

very accommodating. loved amenities options with breakfast and gym.

the breakfast included a wide range of seasonal foods along with fresh produce, i appreciate the

location is excellent to walk downtown, easy access parking, and the rooftop bar was nice

room service - food was not hot. deliverer wasn’t friendly.

the gym was small and not all the machines were working . the sauna was closed

every morning at breakfast i was greeted by the friendly faces of joaquim, pedro, carlos, and hilton

gym is small and the strength training equipment difficult to use and limited

it as various things pool , restaurant , the breakfast was delicious

telephone in the room was not working so room service or asking anything at the reception was out of the question

wifi has good speed

the fact that in the swimming pool there was no one to help you

the pool wasn't available

the breakfast service was pretty poor but the food when there was fine.

challenging if you have kids with you too

the breakfast was very good and affordable

the room was super cute for four, but the bigger bed was separated by a 1/2 wall so kids felt like they had privacy

there was a family with screaming kids that started running in the hallway at 8am.

excellent hotel not far from the old town and city centre. wery goof breakfast and wifi.

had such a spacious room, my kids really enjoyed staying there

gym was very basic

lovly breakfast and excellent service

nothing to eat for kids at hotel or around

i booked a massage for my mom at the spa and she loved every minute of it

nice hotel. good gym. clean rooms

hotel was clean and the bed was comfortable, room service was impeccable and well maintained as well by the housekeeping ladies

location, lobby, facilities, value, gym, sauna, bar and much more.

because of the foyer but because of the amount of staff available to help, and the restaurants, bar and the seating around those areas

use of the spa facilities is not included in the price, but access to the spa is affordable (€13pp for use

it would be good if the little kids splash pool were heated.

the rooftop pool was amazing; they also had a section of the pool for kids

we did not use the spa cause of limited time for kids, but we did not need it

great hotel ...staff lovely especially the girls in the spa ....great location

we arrived very late for our one night stay and the hotel offered a late check out the next day

great customer service and breakfast menu. outstanding room service!

excellent breakfast, spectacular staff and location is easy to find

wifi worked very well, breakfast very good too

parking was really worth it