hotel is in a safe environment, the breakfast is good, they have free wifi, hot water, a tv, and an

stores and laundry are in walking distance

laundry on premise though advertised

laundry room is no longer there and i guess the descriptions need to change

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy options

pool is well maintained

breakfast was pleasant and comfortable. just the warm feeling all around.

didn’t use kitchen but probably is good to have for longer stay

the gym was awesome

and karen the shuttle driver was on time and very friendly at 430 am

parking was easy and the staff at the counter and food center are friendly

got room service one day out of 4 we asked for blankets and they gave us blankets with holes on day 3

in the laundry room is a big sign saying that change is available at the lobby

breakfast was great! very secure. they have laundry and a nicely stocked snack area.

pool in the patio never sees the sunshine

if you need urgently, there is the laundry, just 15-20 min

the bar could of stayed open later

should be set further out away from the breezeways leading to the rooms in the garden/swimming pool area

we stayed after a 49er game, the onsite restaurant/ bar was full of drunk, loud people, not kid friendly in my opinion but food and service was

very comfortable, lovely pool area and gym.

the pool was warm and open late and so was the gym

the pool area was fantastic. lobby beautiful, staff friendly and helpful.

staff were professional and friendly the rooms were clean and smelled fresh the pool was a good size and we'll maintained loved the breakfast

room service took quite awhile to bring order

like that the swimming pool was warm and not cold on the cold day

the gym was clean and simple for my needs

no online payment laundry machine.

and accommodating shuttle service, friendly staff

fantastic location beautiful pool helpful staff beautiful grounds and courtyard

super clean, the staff is friendly, the rooms are nice, there is a hot tub, there is a gym, the mattress is phenomenal -- best night of rest, it's quiet, it's in a good location for

great pool and restaurant also

the spa was amazing

really good location and property itself is nice. gym was ok too.

ud music and dark lighting)

the small kitchen was awesome and the room setup was very comfortable

restaurant and bar permanently closed

the kitchen in our studio was a real kitchen if you need it

love the pool and the breakfast is alway prepared well and the staff is friendly

hot tub and pool are amazing as well as the bar

pool was even spotless

lobby and guest rooms were spacious with nice decor and a beautiful courtyard,pool, and hot tub

the shuttle driver, duong, to the property manager, maii, everyone seemed to go out of their way to

7 am breakfast? you kidding me?

shuttle service

our kids enjoyed the suite

my kids loved the indoor pool because the water was heated

checked in late, so i asked the next morning for a late check out (not realizing it was already a noon

really good breakfast

nice pool, nice breakfast.

the staff was outstanding.....loved the bar area....and the breakfast was wonderful....

was very clean and the staff was great specifically the bartender at the bar and grill he was very nice and polite

mini bar refrigerator and microwave inside

free breakfast, friendly staff, clean rooms

great free breakfast

pool/gym on site and even a laundry room

shuttle service said they could take my niece and 3 kids at 4:30 am but once we checked in they said it didn’t start till 5:00

breakfast is great and filling

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or two flake type cant do either one

pool was indoor but the water was so freezing my kids couldn't use it

they even have laundry on site, and vending machines if you want a late night snack

location and breakfast

breakfast was osm.......sam was excellent

pool area was beautiful and clean

i requested a late check out & they said that would be doable

breakfast was great

the staff were friendly and the pool & spa was nice.

even in a super hot day... the pool was just a tad to cold.... felt good.. but a tad to cold.

breakfast was

they have sleep number beds. they have a cabana relaxing area around the pool. nice gym.

easy to find. the room was comfortable and beautiful. great gym. loved it

you could use gym as usual which is great in this period

called to get a early check in and front desk was rude and told me to wait until 2:30pm to check in on christmas

our stay here even though pool and other facilities were closed due to covid

outside or if you guys had one wish it was on we didn’t see it when we were near the bar and pool

had shuttle to and from airport was free

did not charge me for an early check in and a late check out and offered to let me store my luggage while i was at the 49ers game

in from pool area

the lobby pools and room were good. staff was friendly. room was big and clean.

many drunk people screaming in the hallways after 11:00 pm amd also at the pool after 11 pm

and safe, free parking, close to food options and where i need to go for work

there's a guest laundry, and housekeeping is also excellent

if i was to be picky i d just stare the pool was out of use

had k-cup coffee machine in the room and wifi worked great

good place good staff.. pool wasn't open only down side

especially staff who picked me up to laundry facility are really helpful for us

location and shuttle

shuttle was free and property was five minutes away

customer service, every spot is clean, the gym is perfect with sophisticated and new machines

was convenient to have a pool, gym, bar, restaurant in the hotel

ev charging

the clean of room service is terrible.

space is awesome specially when you have kids

hotel was amazing for the money and was very clean the bar staff and pool staff were great

i did not use the wifi at the hotel there for i can not comment on it.

were more families with little kids than i had expected (i was there for business trip

the hotel advertises a gym but has almost no working gym equipment.

very good restaurant / room service

gym small no

great pool

gym was spotless and extensive

location for flight out of santa clara the following day , great facilities and gym was fantastic , room very

my son didn't care for the room service terriyaki sandwich, but fries were good

- room service and car parking

early check in was great! staff was friendly.

small pool area

could have made an appointment to use the gym instead of it being completely closed

good breakfast

one of them opened the room door and the other didn't open the room door but only opened the pool door

the pool was very nice and comfortable

the pool and fire pit were very nice. starbucks nextdoor was convenient

the water temp

the pool area and room

close to the 49ers stadium close to shops and take away pool was nice

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

pool area and friendly, helpful staff

pool and bar being open was nice, also a gas station and a applebees in the same lot

also pool table was really cool and lounge on 2nd floor

nice bar / breakfast area with good food

like a scale in the gym

the 2 story suite with kitchen is excellent for families

clean, very nice staff, room configuration great, kids loved playing basketball

kitchen and living room, two bathrooms

room had everything we forgot, ha (kitchen utensils)

pool and basketball for the kids

the kids would be welcome here

great pool open 6am

i enjoyed the spa pool

the property was great, only one missing item and that was a laundry bag for dirty clothes!

i used the gym facility which was pretty good too

room, breakfast, room service was super good, everything seems to be neat, i really enjoy my stay

i never did use the gym, business center, or breakfast room

very good breakfast.

coffee and tea are complimentary, location is good, beside a fun golf park, safeway is an 8 minutes walk

fairly new, comfortable beds, great gym, very clean, great staff

if you’re a parent traveling with kids, i would 100% recommend this hotel

breakfast kinda sucked, but it's not the hotels fault

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

brown water at best, but the coffee in the breakfast room was decent, so that made up for it

the cleaniness of the rooms. the breakfast was good.

new and clean hotel. media room has a nice pool table.

breakfast was delicious and satisfying

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

nice taste breakfast, we had pulled pork tacos

breakfast could have more variety, e.g. provide some salads/vegetables.

that they’re dog friendly and that they have a salt water pool

there was laundry facilities on the floor along with filtered water available - nice touch

clean and their breakfast was good.

there should be more towels at the pool

felt safe, great breakfast, nice staff

would have liked pool but understand why!!!

pool area was too small

i loved the fact the gym was open 24hours

burger the burger thr burger and that i could view the warriors game at the bar or in my room

the gym is very small and not appropriate for a hilton.

definitely recommend the bathroom safety bar not be slick

the gym was nice and the facility was very clean

the bar was closed but we was directed to a nice british pub nearby which was very good

pool had people drinking alcohol with children around them and not staff

gym was small but very very equipped

quiet hours is not enforced, people were laughing at the pool until at least midnight

the pool and exercise room and light in pool worked!

advised there would be no pool open due to construction before booking

clean, nice rooms, pool, mini market and restaurant inside.

showed pool on premise, but the pool was under construction, we could not access it

we stayed in a king suite w/kitchen on the 3rd floor facing the trees

had a well equipped kitchen and mini living room

bed, well equipped kitchen, lots of areas to sit and relax or meet throughout, plus a great gym, pool, grills, bikes to rent

i am very satisfied with kitchen in my room

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

it was clean and breakfast was good.

the pool and hot tub are always nice, and it’s right on el camino real, so easy to get anywhere

there is a laundry room and also an exercise room (did not use)

clean decorated nice great patio pool area

pricing was very affordable, there's a pool, workout area and laundry room

closeness to the stadium walking distance, nice staff, breakfast, restaurants, security and

we checked in a little before 10 pm and thought room service was until 11:30 pm

amazing staff response and service friendly staff and very helpful gym , pool ,jacuzzi are very

fee that gave me a room with a balcony and a view of the stadium, full moon, great america, and a golf course

breakfast was not included in the high price of the room

days) and they were very kind when doing the room service

there is a lovely bar, and i am willing to guess room service

breakfast didn't have preferences for spicy food lovers there was no warm welcome to the guests the

24 hour gym

the breakfast area was wonderful and the staff made me feel like a vip

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

they have a restaurant and bar that we have yet to try but i heard it s delicious

they have no food, no bar ,no maid service ,it seems they should let that slide

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was in our room recovering from a surgery

we also ate and drank at the bar on the first floor

breakfast taken to room, also barely any options for breakfast, room service over priced barely anything on it, valet was pointless i still had to go get my car

the bar closing at midnight but it s not a complaint at all. i know it s unrealistic!

as expected. gym is small for actual weightlifting

nice gym.

idk what the official criteria is but to me, if a hotel does not have 24-hr room service; it is not a 5-star property

room service was a little slow in the morning.

no room service

and there was nothing could do to help me when my phone wasn t working or connecting to the wifi

the pool facilities could use an upgrade

gave me free wifi.

the 24h gym is perfect for jet-lagged people like me that have difficulty to adjust to the actual time

no clock or microwave in the room. no cartoon channels for the kids.

i didnt like was there was no free breakfast , nothing big just a small smart start breakfast bar dry cereal 3 choices bread and waffles milk juice a continental type

the gym was enjoyable and extremely clean

towels in the pool area weren't replenished enough

they need a bar to have a few late night drinks

very beautiful and clean. they have a little gym there too.

staff at the hotel and bar were very friendly

i also loved the vending machines in the basement by the gym with snacks, drinks that matter (e

the restaurant and bar do not stay open late to accomodate residence

front bar never opened, and the other bar showed tacos on the advertisement but were not being served

over priced. no room service. restaurant and bar menu nothing special.

they do have a great gym and wonderful out pool and spa area

lobby bar was also very nice

minor maintenance issue, toilet seat loose. no room service other than dinner.

the pool for the kids

the smiled from employees and the pool area

place was very nice. bigger than expected and really enjoyed the pool.

my kids got allergic because of the smell

the landscape around the pool need to be redone. also not very many longe chairs

i took notice that the kitchen staff continued to stock up even when breakfast hours were almost over

outdoor pool, heated

loved the staff and the breakfast was very and the seating was exceptional

fairly small, but has all amenities you could need, including a small but well equipped gym

the room is spacious with kitchen and a living room, and it comes with breakfast, which is definitely a plus

- gym was clean and open for 24 hours

the lobby, the bar and my room are the best

bar available, even though we were told there was a happy hour

the bar was friendly and the food was also good.

gym, location, staff

pool was closed which was kind of a bummer since the weather was nice

laundry room was right across hall from my room, and the ladies working in there were really loud

laundry facilities weren’t available

laundry facilities were not secure, even past hours that the hotel indicated it would be

breakfast was just ok not

exhaust fumes in the pool area

there was an outdoor pool and jacuzzi, but the weather didn't permit

nice pool area, nice clean room

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

on site laundry facility was very useful

clean rooms breakfast nice hard working people

the hotel was perfect! especially with the fridge, microwave and hot breakfast, unbeatable.

great breakfast, great hospitality, and good gym equipment.

gym is small but not crowded

laundry room is very clean

as well as how clean the rooms were, and the complementary breakfast

room was spacious. breakfast was good. pool time was nice!

i only wished they had laundry facilities for guests

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

room was spacious. breakfast was good. pool time was nice!

when traveling for baseball, it’s a necessity to feed kids on the run

bathroom side door sucks not kids safe i keep on slamming when tryin to shut the door.

the bar was open and there was a couple people hanging out by the fireplace and playing pool

we loved our stay. private pool and gym. great customer service. amazing staff.

but there’s a small gym so you can work out