view of the pool

kids were complaining about the slow wifi but i don't really care about that

people..gym..pool...location.. youthfulness...home style feel of the vibes.

gym , food , room all great

i was missing coffee at mini coffee bar and also missing wash cloths in bathroom

we came for the pool and jacuzzi but it was out of service.

the staff was great, nice hotel, pool was refreshing and clean

we used the pool

my kids got allergic because of the smell

also the pool how it isn’t gated and had more access of freedom to walk around while having the kids in the pool and watching them if you and your spouse prefer to walk around instead going in

the breakfast was very good

good value for money & very clean. good breakfast in the morning too

great breakfast, great hospitality, and good gym equipment.

great breakfast, great hospitality, and good gym equipment.

breakfast was good and quick. location was easy access from the airport.

breakfast was included with our stay

at sink, extremely comfortable beds, very spacious queen studio , friendly staff, gluten-free breakfast options and wonderful parfait cart with fresh sliced fruit

breakfast was light and missing items were not replenished

the breakfast.

big room, very equipped kitchen good gym

maybe have the bar open a little bit longer

great atmosphere, gym

they also give my kids a teddy bear each one of them

facilities like gym and pool were in great condition and very clean

felt like home without the kitchen

the kitchen was well stocked and convenient

the breakfast was delicious and the room was very comfy.

location for shopping at greatmall, and lovely breakfast area

i really liked the kitchen.

loved the full kitchen with counter and spot for a place setting

loved the shuttle service offered and the view from the pool was amazing

they should have more vehicle for guest shuttle

you lamart (manager) for comp us uber refund when the shuttle driver dropped the ball on us

beautiful view. pool area is awesome. friendly staff.

pool hours and fitness center-fully equipped w/ weights and newer treadmills

we enjoyed the breakfast, and the staff was very kind and friendly

are comfy, breakfast was delicious and the best staff

breakfast, free wash, sad pool still closed, covid techniques, and just overall great

laundry room the dryer tekes to long

breakfast is included also

rooms, friendly staff, great breakfast options, and access to a loft of amenities (gym, indoor pool, laundry, etc

this hotel because it advertises as having an airport shuttle

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or two flake type cant do either one

very clean, pool, gym, breakfast.

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or two flake type cant do either one

the breakfast was very tasty, and they served it on china not on paper plates

the water was turned off until 6pm and that if we wanted to shower , we would have to go to the gym area to shower, and we couldn't use the toilets either

the full bar up and running and that wonderful breakfest, dam co-vid19!

place was clean breakfast was great

sauna, steam room snack bar and breakfast was so delicious and a lovely treat thank you

i was shocked that it came with a full kitchen. everything was well planned out

breakfast

we enjoyed the use of the gym

the breakfast wasn’t very good.

clean, quiet, location, & breakfast

right next door (100 yard walk) is the matrix casino with dining (and gambling of course

small gym area and pool was a plus

shuttle service

had a gym

was wonderful, walking distance to matrix 8 casino, buffet breakfast was excellent, staff were professional and

was really friendly text every morning to see how things were going the lounge/lobby bar had great service and excellent

sushi in the lobby was good and the gym was small but well equipped

$30 a day parking, no room service, restaurants close early.

all the staff were warm and welcoming, esp the bar staff who gave us lots of recommendations of places to go on our californian road trip

we got there thanksgiving evening and the bar was open and the food was delish

was very helpful with everything i needed , pool was nice , free uber to shuttle was great too - location close to airport is nice , breakfast

pool and exercise room closed.

got room service one day out of 4 we asked for blankets and they gave us blankets with holes on day 3

liked that it had a lil gym with towels and a water cooler

the continental breakfast had a decent variety, including eggs, waffles (which you pour fresh on the iron), hash (*)stayed 5 nights and were beyond pleased with the rooms the wonderful breakfast thats served from 6-10am (+) the hot breakfast my wife like the gym and could hear the tv (+)modern look awesome pool amazing staff great breakfast clean (+)access to airport, liked the to go breakfast, helpful getting us to and from airport, cool room (+)appreciated the late checkout and free breakfast! (+)had a nice breakfast (+)breakfast was very good and good assortment of food. (+)breakfast was great! has a little bit of everything and it was included with the hotel stay (-)breakfast was good but some variety

thing that could benefit from being different is that the skyport bar and grill should stay open longer

great free breakfast

oh, and do let shuttle travelers know exactly where pickup station 10 is located

free breakfast, friendly staff, clean rooms

airport shuttle is fast, close and useful

i could not find laundry room

gym and a pool with lots of chairs

fantastic location beautiful pool helpful staff beautiful grounds and courtyard

and accommodating shuttle service, friendly staff

liked the open space lobby/breakfast area, the pretty pool area, and the fitness room

from the shuttle drivers, to reception, wait staff, and management, all were ready

the staff is so kind and friendly. the gym is perfect. all the hotel pretty clean.

was convenient to have a pool, gym, bar, restaurant in the hotel

location and shuttle

bar on site with nice draught beer but i was too jet

location , easy access to freeway , and unique , bar , pool table to play , good breakfast

love the 2 bedroom suite with the kitchen

i do wish they would bring the omelette bar back

love the staff and the breakfast and the convenience of the full kitchen and plenty of room for our 9 kids

everything was great from the room to the parking to the pool! very relaxing stay.

my room was right under the laundry room the washers are really loud

there's a pool, mini golf, and small gym

no continental breakfast

if anything the could resurface the pool deck and include breakfast in the room rate

mini golf, pool and price

pool outdoors would have been great- but not quibbling as did not have much time to enjoy the

has bar and restaurant on site (didn't use)

breakfast needs to be included

had shuttle to and from airport was free

i like the free airport shuttle, the decor and lobby, the clean rooms, the excellent breakfast and serving/managerial staff

service, nice pool lounge and common areas, nice laundry and gym

was good the only thing was is we didn't get a chance to use the pool we'll save that for next

the pool was clean and jacuzzi was big enough for everyone to have their own space bar was friendly and priced

the kitchen is well equipped and has a water filter so you don’t need to buy or get water from the

breakfast can be better if they offer more food choices.

no continental breakfast. small breakfast bar for $12.95

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid service staff liked to hang out

i loved the number of tv's in the restaurant/ bar area, plenty of seating

there are no available facilities (gym/pool/etc

the pool was closed by the time we came in from our event

new, smells good, nice decor, good gym

at check in and they wouldn't give it to my son because he was 12 and told him to oder from the kids menu

the kids especially enjoyed the pool and us adults were grateful for the jacuzzi

team were great and very helpful good bar and menu for eating at hotel laundry facilities good

also breakfast wasnt

and the room service are always slow to response

new clean feel. easy check in/ out. pool and spa very clean.

breakfast lady super nice

staff was very friendly,our room was clean,we enjoyed the pool and hot tub,the continental breakfast was always hot and had a good variety of foods and fruits,check in and check out was

noise near the door startled us so it took away from the stay but i like this spot , i liked breakfast and the front desk staff was auper

my room was right by the pool

room was far from pool but its ok

people working there..pool

bar should open earlier than 4 p

had called the day before our arrival to request an early check in and verify we would have a room with two queens and was told yes

customer service, room cleanliness, breakfast was simple yet exceptional

breakfast was pleasant and comfortable. just the warm feeling all around.

the pool was beautiful

the gym was awesome

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

burger the burger thr burger and that i could view the warriors game at the bar or in my room

great bar/restaurant, pool and hot tub, gym, small shop was handy and room amenities were spot on

the bar and restaurant served different food

enjoy the pool or spa because it was always so packed

would have liked pool but understand why!!!

my kids had a great time at the pool which made everything better.

overall kids loved the stay i hope we knew about the breakfast we would ve purchased the the whole thing

resort style pool and bar

room service was prompt and the food was delicious

items on room service menu limited selection over priced use doordash for lunch - dinner

overall pretty nice and everything that i needed here. good gym!

ol) is too low and its very cold

the wifi was strong and reliable, which was a huge plus

the pool was terriffic

you don't hear people in the rooms next door, but you do hear outside - the road, music from the pool and so on

then wind down the night with drinks, food, music and lots of laughs at the bar area inside aloft

the bar was open and there was a couple people hanging out by the fireplace and playing pool

kids running around unsupervised in middle of the night , and losing it's touch

so much was offered from breakfast, snack area, open bar until 12 etc

great lobby and location. modern vibe. fun for kids. comfy bed and super clean

our kids were bummed

around outside i'm not sure if it was because it was the soccer game going on in the area but the bar in the lobby the

excellent breakfast, great location, friendly staff

for our kids, that we couldn't stay longer lol

the breakfast was very good

pool closed. but understandable

the pool was unfortunately closed but that’s understandable during these times

the gym was well equipped

the heated pool and room.

great gym and stylish vibe loved it

excellent outdoor features - pool, spa, patio, basketball court

i also did not care for all the kids running around and filling up the spa day and night

i loved how the hotel provided breakfast

the facilities are great (decent size pool, hot tub, golf putting green, basketball, workout room, fire pit)

outdoor bbq grills, good size pool, basketball/volleyball court

friendly staff, beautiful interiors, gym. the furniture is new and convenient. free parking.

time, we used the hotel pool and jacuzzi, which jacuzzi was out of order for some reason

kitchen had all the stuff we needed

there are laundry facilities and a well equipped gym

very comfortable room with kitchen and good working area

breakfast and bar was reasonable and good. staff were all nice.

pool was not heated and jacuzzi was not working. pool had leaves.

to be called it was very stressful for everyone on their toes having to take car of our car and kids asleep in the rooms

front desk could if explained everything the hotel had to offer. pool bar restaurant

my kids were also asked by staff which room they were in not sure why it was a question but staff

i understand it is because of covid( so not your fault) was hoping to enjoy the pool

it did have it's own personality and the bar was pleasant to visit

breakfast was amazing

breakfast is excellent.

close to sap center, close to downtown dining/bars, very friendly staff, bar on site

sadly the pool was closed

the hotel states there is a pool and a gym but neither were open or available

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early as 9:00 am to 1:00 pm

laundry facilities weren’t available

best place ever. great place when you have kids. i will always stay here.

had a great stay ,staff was very nice and helpful ,breakfast was nice would definitely be back

the breakfast scenario

breakfast is awesome

the room is nice and spacious, always a benefit to have a personal kitchen at your disposal

calm,and relax, enjoyable my wife and kids loved it

the pool is amazing and the lobby bar is a charm

no room service, car service, pool , food , nothing

the pool is great

gym, pool, and the free nespresso in the room!

the bar closing at midnight but it s not a complaint at all. i know it s unrealistic!

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

$12 for a well drink in the bar was very expensive

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

i also loved the vending machines in the basement by the gym with snacks, drinks that matter (e

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

very friendly and helpful staff , tasty breakfast close to everything

the breakfast was good. there was a facility to workout, the room was nice and clean.

no room service

days) and they were very kind when doing the room service

room service

pool, scenery and location near work.

everything laundry pool clean

kids loved it so much they felt like home

the bar stayed open late which was also great

parking in the front wasn't that many spots but it was still okay to walk around the side.

stores and laundry are in walking distance

laundry on premises

the cleanliness of the hotel the staff and breakfast.

the staff was excellent, quick check in, clean room. breakfast was very good.

great breakfast

the bar had limited cocktail drink choices.

over priced. no room service. restaurant and bar menu nothing special.

other than the bar was closed saturday night when we got back to the hotel around eleven but it wasn t a big

minor maintenance issue, toilet seat loose. no room service other than dinner.

room service was quite good but expensive as expected

the pool facilities could use an upgrade

wifi not working

got this hotel bc it was advertised as having a pool, gym and executive lounge only to find out upon arrival that none of those were open due to

wifi wasn't free to my knowledge.

no room service