i love everything from the perfect tempture of the pool to the bike trails to the horses

ty, & other taxes because the hotel/spa is on an indian reservation.

breakfast buffet was great! bed extremely comfy and pillows wonderful. 5 stars!!!

nice swimming pool, great kids activities, spacious rooms

staff that provide the towels were not very nice to my kids

were some really noisy kids running around the second floor until 1 am

treadmill in gym broken

location is the perfect overnight stopover on the route between our home and our kids

had a very limited breakfast could have some pre packaged breakfast burritos or egg and sausage

nice laundry facility

didn t like the parking and a bit concerned about the shared parking with another hotel.

reception

got a room next to the laundry room, it was noisy in the daytime

breakfast was very good and the breakfast attendant was very nice and helpful

access,breakfast. good bed. clean room. friendly staff. would stay there again.

only thing i missed was there were not any swiss miss milk chocolate packets in the breakfast room

the pool and hot tub were very nice

the breakfast was very limited but the coffee was good.

pool closed

the pool was nice

very nice room. plenty big enough. enjoyed the casino.

checkin was easy, valet service, shuttle to our event, size of room, cleanliness of the casino

we enjoyed the casino and the daily draw offerings during balloon fiesta

the spa and golf will entice us back in the future along with the friendly service

casino/resort sits on beautiful grounds and golf course with stunning views of the sandia mountains

the water to the pool could have warmer. esp in evening when weather changes.

the noise in the hall kids yelling

was a little high considering that there is no extras right now like pool, hot tub, breakfast, etc

the only thing was that they don't have any disinfectant to clean the gym equipment

kids running up hallway’s all night til 1 am continuously called front desk and nothing was

pet fee of 10

great pool

the breakfast was excellent, and my children enjoyed making their own waffles

the breakfast

place, friendly staff, great full breakfast, nice clean pool and hot hot tub

friendly and helpful staff , really good breakfast and frequent shuttle to balloon

breakfast was delicious. there was a selection of food.

breakfast was amazing

breakfast was good with plenty of options

we didn't have change, so it was convenient to do laundry without actual change

pool, spa tub.

friendly staff, good breakfast

pool and spa area is old and needs resurfacing especially around the pool

pool and hot tub

loved loved loved the pool hours

was nice to be able to have breakfast included with our stay

small pool

very nice breakfast serving. fresh and plentiful. we'd stay here again.

the gym is adequate with a 5 cardio, some dumbell's and a bench

neighbors upstairs had kids that ran around alot

laundry area

which we never use but the fact we only saw housekeeping hanging out on their cell phones in the laundry room was annoying when you see how dirty the rooms are…like grab a rag and wipe a wall

no pool

the allowed and early check in.

laundry facilities clean and everything worked, staff were friendly and they have a huge parking

good wifi

fitness room had a horrible smell

the bar wouldn t even look at my id and they refused to serve me, but other than that nothing

tho we could not experience breakfast room service or the pool we loved it

no access to ice, no room service, no bar, no restaurant

don’t use any laundry facilities not did we explore the hotel and see if it even had a pool

would have liked some fruit for breakfast. otherwise it was a very good place to stay.

wish they would have had a microwave in the room, but they do have breakfast downstairs so i understand why they don't

it was close to the casino

price; no pet fee

the food wasn't that great. kids didn't eat it. but understand able with covid

suites during our road trip and this room ws smaller, had only one nightstand, the table by the kitchen was wobbly

most importantly my kids felt safe

availability of coffee and hot food for breakfast was marvelous for myself and my family

breakfast was simple but included fresh fruit and the ability to make your own waffles

got here late and we had purchased two rooms for three adults and three kids

pool was closed for renovation and the floor to our rooms, which was near the lobby smelled of weed

not working with your room keys , that was a little inconvenient, if breakfast was included then kids would have loved a lot

not working with your room keys , that was a little inconvenient, if breakfast was included then kids would have loved a lot

the self-laundry, the super swift check in and bring located right next to cracker barrel

to many kids in hot tub and pool , unable to take a swim with all the chaos

i loved the pool and hot tub being open! our check in person was very helpful and friendly.

the kids enjoyed the pool and the teepee

rude to my husband while i was inside checking in he was showing my kids the tipi on the side and laundry lady rudly questioned him about why he was on the property with our kids i might add just

people with screaming kids and slamming doors were

the gym was clean, it is large with good quality equipment including a peloton

breakfast was ok,plenty of selection. location is great,enjoyed the restaurant right next door.

the pool was clean, breakfast was delicious, and my room was clean and spacious

also one thing that needs attention is the swimming pool the rail was break end that needs fix for your safety n your guess

pool area

staff dinner drink tickets pool

$35 pet fee is excessive.

closed pool and gym because of covid-19

i appreciate they allowed us an early check in. friendly, efficient staff.

based on the info she told us, and the great experience we had with the delicious reception food, breakfast, etc

loved check out time at noon, pool is huge, hot tub was relaxing.

very good breakfast as well

nice big pool and good breakfast

the pool

hot tub wasn't working, horrible pool hours, my room wasn't cleaned on my 3rd day there after i requested a cleaning to be done

wifi was not free

and she saw me like whatever, and she explained to me about the $40 dollars you all charge for room service, i said i m sorry i it s the first time i heard that, can you explain more about,

to get a cocktail , friendly staff , pet friendly , great location there s a chili s in same parking lot which is convenient

parking fills up fast in the front at night but we found a high parking area to the east side that

also is the breakfast like a menu you call and order for, or is it like you go down and get it

we had a 26ft trailer we was able to park in the parking lot

great breakfast selection. our kids really enjoyed the breakfast offered.

small quiet bar in the lobby

room was beautiful and the swimming pool!!! my kids and granddaughter loved the pool

rooms are spacious, pool was ok, gym was small but serviceable - as long as there are fewer than three people

i liked the free breakfasts whicjh were very nice

indoor pool, convenient location

service, checking in and out as well as breakfast were excellent

needed more breakfast options

the pool and hot tub and service was great

full kitchen, large office space, cable, very comfortable bed, large bathroom

that laundry and gym was powered perfectly located in the building

liked the kitchen in room. was convenient location for our needs.

the gym was very very small but would give you a good workout

facilities good for an extended stay , gymnasium good too

the breakfast was amazing. the bed was comfortable

pool not open yet and nowhere to hangout outside

pool was great, it was actually heated. spa was also great.

breakfast was good and a little different from the usual

pool closed until may 15th

good breakfast with good selection of hot food

spacious room and layout. nice pool. front desk was great.

breakfast was amazing, pancakes were awesome was hoping for waffle machine but pancakes were just

location and very spacious room for a family with 2 kids

the breakfast was fine, and there was plenty and accessible

the ice machine on our floor didn't work, and curiously the parking lot entrances on the west side of the hotel were blocked off

limited parking after a late night out

the staff was very nice and helpful. the breakfast food and staff was very nice.

tripped and hit the window from the back parking lot this morning

it was convenient having guest laundry there

the beds were comfortable, and our 9 and 11 year old enjoyed the indoor pool

location & the pool

they had a pool but we did not use it

the room was very comfortable and the swimming pool was very enjoyable!

the bar didnt open until 5 and the bartender seemed irriated to be there

were disappointed because room service don t have the coffee pot delivered to room and don t offer it at all they sell by

we didn't bring kids or candy which made me feel like it wasn't clean

kids were loud and took over the entire indoor and out door area of the pool

parking was a bit crowded.

the staff was cold and unwelcoming. room service was awful.

i did not have an opportunity for breakfast.

food options very close were good, and the staff were actually nice, i paid for early check in, they were ready when i arrived- and even though they made a billing error they

its okay of stay, but just need more variable of food for breakfast.

breakfast was great location was in an ok eara

laundry lady was stubborn

they only do businesses between 9 to 7 no security no laundry god forgive you if u lock your self out

eadmill) and others were broken

no wifi password listed anywhere

they had tons of amenities, like a gym, office, pool

keep them busy, they have a bar which people and the staff is great they help you with and if you need an uber if you need to

we loved the view of the mountains and the awesome pool

staff was very helpful, we had a trailer and they helped us to park it

the large rooms and balcony's over looking the pool on the 8th floor... very nice.

lady’s in the bar are ready nice and everything is good and clean and nice

it was an awesome hotel. clean rooms and amazing pool.

pool

there was laundry facility on site

indoor pool and gym was clean

we especially liked the outdoor pool area

the workout area, pool, hot tub, and sauna were all really nice and well kept

the bed was so comfortable! and i got a late check out of 2pm

very comfortable bed and there’s a complimentary breakfast and you get two tickets to the bar for two free drinks

morning breakfast choices are sparse. pool and hottub were closed.

the gym had hardly any equipment

i believe the buffet bar was understaffed

poolside was a nice plus but we did not use

room and bed great breakfast

very spacious comfortable rooms with a fully equipped kitchen

nice that there is an indoor pool and laundry facilities available

breakfast, pleasant outdoor area with a grill, shuttle service around the city, washers and dryers, sitting alcove, comfortable couch and good

provided prompt shuttle services and gave excellent recommendations for dining options

i wasn't awake early enough to get the breakfast

pool and spa are out of date

pool was clean they worked hard to make it a great experience for my family during this time with

laundry room was very very dirty

no laundry room.

didn't like the surprise $30 pet fee

the spa bath

the breakfast choices were excellent

breakfast is always hot and great!

the kids absolutely loved the pool, and there were always towels stocked

asked for quarters for laundry

clean. friendly staff. great location. perfect for a stopover. bagged breakfast was very good.

great continental breakfast

i loved my breakfast, i had a waffle, some oatmeal, a cup of coffee and some yougurt throught my stay

no pool and limited breakfast options.

kids were bummed as they looked forward to the swimming pool

pizza had to be ordered at the restaurant, wish we could of ordered it as room service

reservation was for my son and his kids

the kids loved the pool and we loved the happy hour

and we asked for room service daily and didn t get it

it is just not a very quite place to stay. highway noise and parking lot noise.

wifi was great

great pool

love that pool and hottub are still available with a covered dome

i especially loved the added security in the parking lot

there weren't any good options for kids either

only stayed one night but i liked the convenience of having a restaurant/bar, and pool

it was beautiful, clean, and quiet in the rooms. restaurant and room service perfect.

the pool area is awesome

door pool, exercise room, outdoor patio, secure parking lot with ample space for parking)

the pool was really nice as well

decor, the bar and the overall concept

we didn’t use the pool or go to the movie, but liked seeing so many people enjoying it

speakeasy bar was very cool

no hot tub & the pool wasn’t warm even thought it’s supposed to be heated

free coffee, complementary breakfast with all necessary

i definitely stay there and i will eat the breakfast

staff was friendly room clean breakfast was good

wish breakfast was a little longer than 9 am

i thought it was the perfect location. it was clean, and the breakfast was totally adequate

longer offers a shuttle within a one mile radius

didn't like the pool not being open.

the rest of the night consisted of the same group of kids running and banging on walls until 4am

good for my purposes; however, there was no shuttle service despite the promise, and no compensation for this failure

i liked the shuttle to and from.the airport and easy check in

great ice machine and laundry facilities too

laundry room always locked. and i didn't get my 10% discount with booking.com

laundry room was only till 11 and you needed a key to get in.

the gal at the front desk is awesome!! laundry/vending room very clean.

made sure we had room to be able to park the truck, then called to make sure our room was okay

tell us everything, like you need a parking permit and you need to sign up a time slot for the gym

breakfast should be extended to 10am.

very clean and spacious! breakfast area very clean and good selection.

clean and safe, good breakfast

loved the gym and the spacious rooms. parking was great too.

outlet didn't work, pool and breakfast shut down from covid

the pool could have been open

fire burns in blanket covers, dirty in beds, mini fridge didn’t work, and pool was disgusting

disappointed there was no breakfast or pool available.

pool advertised was not functional

room service is very prompt and they make the hotel worth the 4 star

i would not say that i did not like it, but the pool temp could be a couple degrees warmer.

new years eve but this place want to have fire alarms going off very early and having people and kids outside with no explanation and no apologies

the shallowness of the pool.

very fancy hotel, loved the room service option. food was great

ambiance and old world charm was outstanding!!! ibiza bar was awesome too.

used room service for dinner, long wait for food

staff at the bar was also really nice

the facilities were amazing, with a great restaurant and bar area and to say the food was great would be an understatement

i recommend taking advantage of the gym across the street ( included when staying at the hotel)

fitness room was tiny

from the staff, super great breakfast, nice electric fireplace in room, safety hold-on bar in shower, fine selection of channels on tv, very good downtown location

bar is great and has an awesome bar tender

atmosphere with a really cool bar and restaurant rooms are comfortable very clean love the vintage style of the room

we went to dinner across the street and we were planning to have drinks at the bar downstairs and out on the patio, when we got back to the hotel after dinner there were many