that the pool was closed

we had kids that screamed the whole time of our stay and night and their television sounded like it was in

i only wish they had more selection for breakfast like some type of meat, bacon, etc.

they didn't tell me times for breakfast or if they had it.

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

staff was not friendly. no room service was provided even after repeat requests

pet fee is outrageous

room service for 2 straight days

at least different varieties some of us don t eat pork sausage and bacon was pork and swimming pool if it will have warm

50 dollar a day pet fee which is crazy

gym, no weights

the location and the laundry facilities and the pool.

it was very nice clean and the pool was big and warm

the breakfast menu was the same every morning. scrambled eggs and turkey sausage with potatoes.

else staff was very friendly loved the pool and room was close to amenities including laundry

the amount of money we spent there was no access to jacuzzi or swimming pool the pictures doesn't duty but the room overall was not what you thought it was very very

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

nothing other than no pool

pool was closed no microwave no hot tub

pool was closed, could have had a better breakfast

the beds were clean. quiet atmosphere. the kids enjoyed tv cartoons

breakfast very bad and for kids treble

staff were super friendly to us and our kids

with double beds and when i arrived i was told it’s only one bed in each room and some of the kids with me had to sleep on the floor, because the bigger rooms supposedly were filled

if you have kids who wake up late while on vacation, be prepared to buy food elsewhere as you aren't allowed to

with kids is sometimes not nice for other guests

very clean and comfortable. breakfast was good.

very friendly staff, perfect breakfast, clean room.

overall the stay was good breakfast was good bed comfortable

kids were really happy with the hotel and staff

were there the last week of august, and the outside pool was to cold to get into even for the kids

kids loved the breakfast especially pan cakes

state park near gas food supermarket hotel : clean, big room and bed, feel safe, nice staff, pool

just let the kids run and play with the ice

great breakfast the kids loved it

staff went out of their way to be friendly, and having an indoor pool helped to keep our kids busy

late check out

the pool wasn't very clean

nice behaviour swimming pool for kidz good breakfast lovely location

no breakfast offered at all. not even grab and go.

having the gym for my husband was nice

not about what i didn't like it's just a lot of kids running around parents not controlling their kids banging and running and jumping but front

kids are all under 15

(minimum must have an indoor pool

we had 3 kids and 2 adults and it was a very comfy situation for us.

all was ok except poor internet service my kids enjoy pool a lot

much bleach in the pool area

minute drive to niagara falls and i believe they provide free shuttle service to the falls and casinos in the area as well

staff was very friendly and nice the outdoor pool was amazing too

dirty diaper by where we parked, lots of trash on grounds back by the pool area

it was perfect for our adventure to niagara falls and the seneca casino

the food for breakfast was adequate, nothing special.

the room was very clean and the pool was relaxing

the hours of the pool, breakfast and gym are very limited for travelers. also a bit pricy.

the pool was so great not cold just right for relaxing

the mushy apple they call breakfast.

the staff was very friendly and loved to engage with the kids and made sure our stay was good for us

the pool was warm and the kids loved it

great hotel and very friendly staff. rooms are very clean. breakfast is good too.

it has also a small gym

kids in pool in supervised, black mold in bathroom

overall, a great experience with kids

adults treated like kids

the pool was very cold

the kids went to the pool to swim they had their belongings touched and thrown to the other side of the

provided early check in and all information for site seeing

get to breakfast early as it is very busy and limited if you come later

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

great staff, nice pool area and good hot breakfast

th3 room was spotless, beds comfy and breakfast was good

com website stated that the facility's pool and fitness center were open, which we prepared for

hot breakfast was good

also, plenty of kitchen utensils as well as a microwave, a fridge and a sink to wash something

like a ton of outlets and enough night stands for everyone, the closet, the book shelf, the kitchen with a big fridge

we really enjoyed the pool as well

the breakfast, pool, staff and location.

they allowed us to do early check in and late check out without any issues

they have a heated pool and a gym love this place

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell so the staff is 10/10

for the pool and gym we had to make an appointment to use it

they allowed us to do early check in and late check out without any issues

breakfast was good, but the eggs and sausages could have been hotter

they didn't have any troubles with the early check in

the pool could be a bit bigger with a sauna, there were a lot of kids there

breakfast was included and made our mornings much easier

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

good breakfast

enjoyed the outdoor pool, enjoyed our spa tub, comfy bed.

the swimming pool is immense and the water was pristine and as clear as a diamond

the spa bath was awesome

no indoor pool or hot tub

room was in the first floor in front of the laundry room so there was noise and other sound at night even while sleeping

pool was wonderfully warm

since this is spring break of course there wrre a lot of families w kids

was very nice, breakfast potatoes were delicious, front desk staff at check in and check out were very nice

there is a laundry on site, which always is a great addition if one is traveling along with kids

gym impressive facilities

kids really enjoyed the buffet and the price on monday evening was perfect for our family

oh and awesome gym by the way

also the morning and evening hours for adults only to use the pool

nothing to do for kids really but that's okay

my kids enjoyed the pool and the delicious cookies was a plus

the kids loved the pool

pool was great to

loved the pool and gym and everything was wonderful

slept in after visiting the casino late the evening prior and unfortunately were woken up by the garbage truck and cleaning

not enough seating for breakfast not enough towel rails need a bus/shuttle stop near the hotel

indoor pool and gym

not get to use the pool, there were always kids swimming which we understood because of being a family hotel

allowed me to do an early check in

everything was perfect from check in to check out. the breakfast was wonderful.

in around 9pm and were disappointed to find that the rainforest cafe was close, and there was no room service that we could tell

hotel has great gym

the pool and the room service

i skipped the pool because there were 30 kids swimming and went to the bar instead

ordered from room service in the morning was amazing and they even called to double check what i ordered

there was no breakfast available

breakfast. inexpensive and staff helpful.

breakfast was weak but i had something with me so it was not a big problem

quoted a $30 pet fee on phone. charged $75 pet fee when checking in. pool closed due to remodel.

there were and still are, two broken down vehicles in the parking lot the entire time i stayed

nice location close to niagra falls state park and the local casino

restaurant & bar downstairs

i also enjoyed hanging with my family at the bar for happy hour

very close to goat island and casino, but also very walkable to falls and other attractions

it is walking distance to the falls and downtown and the casino

walkable to the waterfalls. free laundry. value for money.

i couldn’t find pool. think they might have been using ho jos across street

just wish they provided breakfast

it was two blocks from the canadian border. and there was a casino around the corner.

room was great staff was helpful and friendly we liked the location to the casino and the rainbow '' bridge was close from our hotel i highly

great location, reasonable rates and a grab an go breakfast.

continental breakfast was adequate and nutritional

full breakfast is good to have

breakfast was great--more than i thought it would be

the breakfast area was clean, well stocked and comfortable

very clean very friendly staff we had a great time nice smoking room and bar and pool nice hot tub and it worksvery clean very friendly staff we had a great time nice smoking room

the dryer in the laundry didn’t work once i told reception they refunded me my

bother with the breakfast in the bar area nearly 12 dollars a head and only what you get as complimentary in most

laundry facilities were available but there was no laundry detergent available to purchase

the pool didn't look the best, but the kids didn't want to swim anyways

nothing - but the bar didn t open until 5:00 - nothing bad.

fresh baked cookies were brought to our room at night and room service breakfast included

location, buffet style breakfast, historical site close to the border, very quiet area safe parking

just the giant casino staring at you through the window with it's gigantic lights in the middle of the night

to niagara falls, historic 19 story building with sky lounge views, bar lounge, decor, secure parking, felt safe

a dance competition and were allowed to use the international room for a pizza dinner with the kids

deal with kids and free breakfast

i was expecting a pool at the hotel, and the gym could use free weights.

with 2 kids) perfect perfect perfect location

went here a year ago with my mom and my sister and went again this year with my husband and kids

was the parking fee at the hotel $15 per night plus taxes, a bit too much considering there is no room service due to covid-19

we enjoyed the arcade and it was a nice surprise to receive free credits for the kids

kids were excited about the pool being open until 11am and opening at 8am

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

long as no one was there before you there will be plenty of water

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i had arrived but due to the continuous changes to protocol with covid-19

nice pool and hot tub looking out side was nice

the location is a close walk to the casino and clifton hill

the pool and sauna work till 11pm

there is also a casino at the back of the hotel

breakfast was good

pool and breakfast, very nice staff.

the room was very comfotable, the pool and hot tub area was impeccable

the pool and spa were nice for the kids

pool and jacuzzi is nice

free wifi and it works well

, so i had to ask room service to deliver some.

my daughter loves the swimming pool

in so we didn t take advantage of these services for the three days we were there

attraction is so close kids enjoyed going to them multiple times) , room and bathroom was clean , room service is doing a great job

laundry machines are available too

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

our truck was broken into and had everything stolen from gift cards to laundry

the pool was a godsend to keep my daughter and her cousin happy

the breakfast was complimentary; it was not very tasteful

the amazing pool area.

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

felt the room was a little too small. there was no pool just to relax. not at water park.

loved the local to walk over the parking lot to play wizard golf while glowing in the dark and eat out

pool

ev charging

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

that was an event with bbq and pool and the pool was really crowded

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

the drawer in my kitchen area was broken and wouldn't shut

here any time i travel to niagara which is quite a bit has good pricing most times free parking wifi and breakfast also a

the room was clean and room services were great

i guess if i had to pick something, the pool was closed for obvious reasons.

bed was comfortable. room service was good. the bathtub and jets was our favorite.

walking distance to casino niagara and clifton hills

was small for kids only

was put in the room by the laundry room. noise started at 7am, flies and insects

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked good)

pool was

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

2 1/2 year old loved the view of the very realistic dinosaur park/volcano mini-golf

location couldn't be more perfect and my kids had the best time

we walked to great restaurants each night and it's not a bad walk to the falls and the casino as well

early check in pool temp good comfortable easy to get extra pillows

also walked to fallsview as love the shopping precinct at the casino

also having the jacuzzi spa tub in the room was just the icing on the cake

so nice to have an indoor and outdoor pool

good location lots of parking good walk to main strip and equal distance to casino

it could have had room service.

the pools, gym and sauna were great as well

reception staff was not good dont have that much breakfast option

the pool and sauna

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(

the staff were very friendly and helpful, the breakfast was excellent my kids ate all they wanted even though we were late for the breakfast

location, clean rooms, comfortable beds, nice pool with hot tub and patio area, exceptional staff willing to help in any way they can

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

the gym was great for walking to get steps in when it was pouring outside

laundry in basement was useful and cheap.

it was fine. nice hotel. enjoyed the gym. appreciated the breakfast.

everything. the room was very nice. top floor with a view. great staff. warm pool.