a little bit on noise could be heard and parking lot too small.

breakfast was really good. check out time polite hostess

all of it!!!! the location ... he staff, the breakfast ...everything.

size of the rooms, room service speed

the complimentary breakfast is great with plenty of options, sweet and savory

breakfast time window. they close early

the breakfast was very good, the laundry was neat, and the pool area was relaxing

homy with friendly staff and fresh delicious breakfast+ the chance to do laundry free of charge

breakfast is really bad and with no choices.

rooms are big, fully equipped kitchen, great location, free parking, good free wifi, social hour with free wine, beer and

gym and pool great, very clean and quiet, room very big

it have pool

parking available and location are great features of the property

you hear everything from the next rooms and the alley - pool was super small and very

clean and great location with good parking

the breakfast and beds were incredible!

only recommendation, not complaint would it be to match breakfast menu to other holiday inn express hotels, my daugther was expecting for bacon over hot

breakfast food and service was also good

the pool was not open during my visit due to covid restrictions so that was sad and not the hotel's

very small pool

wonderful facility and great staff. exceptional breakfast/

coffee maker didn't work. no complimentary breakfast, not good value.

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there

room service

wish there was a pool and they charge for room service every time.

the room service was quick and the breakfast the next morning was goof

delayed room service

room service knocked on our door after ten to bring coffee

rooms have no sound isolation, especially with the rooftop bar (can’t sleep with the music)

breakfast in the mornings was really good, available until noon

breakfast was really good

of breakfast could be better, eggs or pancakes and if you want tea instead of coffee you have to pay

the bed was a kind of excessive soft, but my kids love it...

room service and kitchen served us a nice meal

room service

views of the mountains around from the pool is dope too

rooftop pool was closed due to state of nuevo leon being placed into red because of covid-19

rooms, comfortable beds, practical safe for important things, very clean with a great view and pool

the pool was the best! and the room itself was excellent!

the current situation, they do not offer buffet but they do offer american breakfast

luxury brand new building nice pool terrace views of the city

staff, facilities, location, and complementary breakfast were all fantastic

breakfast was good barrier tea of choices to eat, the location as well, the lobby it was good

breakfast was wonderful!

breakfast was great

well located and comfortable. gym is neat and the breakfast offers variety of options.

great location, super breakfast, nice indoor pool

you habe to pay parking space.

the rude staff member in room services, felipe

bathroom didn t work properly and the coffee maker never started it was quit disappointing the room service meal and the menu wasn t what it was

the pool looks dated and not well maintained.

pool wasn t clean

handy buffet breakfast

friendly staff, price, nice swimming pool, hotel very clean, nice breakfast, location

breakfast was very basic but i understand it's because of the pandemia

they also offer free shuttle service in 10 km radius which was very convenient

the restaurant and breakfast

the breakfast option was excellent

amazing facilities and very fairly priced room service :)

the restaurant is great and the bar tender

i like the quiet the room was. the buffet breakfast was excellent.

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel

nice pool jacuzzi and gym, breakfast buffet good but not included

pool and gym are very small, the breakfast is also small and there s very few staff and they re pretty

the pool was great ! the scenary and the food choice were excellent

nd of a given in any monterrey 5 star

pool is indoors and has jacuzzi which is great for rainy days

pool was not in the very best shape, you can note dirt on the edges

i enjoyed the swimming pool

we didn't try the breakfast.

the wifi is terrible!!!

the gym room and heated pool are nice

food and bar need improvement

the room setting,, the swimming pool and the space.

the bar hours are non existent

the pool

the other thing that was not great was that our room was on the first floor by the swimming pool

early check in accepted

bedrooms are large, breakfast is good and plentiful of food options

well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good

not that comfortable bed, very poor breakfast

access and location, the breakfast is excellent and the associates there

nice and modern gym and pool

the buffer breakfast was very good

very great hotel, with pool and gym

nice and modern gym and pool

a great advantage was the possibility to do laundry in the hotel's laundromat

the room was clean and the beds comfortable. breakfast was sooo good

very peaceful and great breakfast!

the guests that there is a problem with the wifi and the water situation as well

were warmly welcomed upon arrival, and the staff promptly informed us that the pool was out of order

the front desk staff and the guard at the parking lot

we tried to get a drink at the bar but they were closed for the evening

breakfast was very nice and had a large variety to it, the pool and gym were nice, and the bed was comfortable

they don't offer 24/7 room service as advertised

i was not able to use the facilities like the pool or the gym but it is nice to have those options

parking is very tiny

the breakfast

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

i loved the swimming pool. i was very lucky to get a good room.

wifi is a disaster in the garden area

room service

it was lots of kids screaming and making sounds until 11 pm at the pool which made it impossible to have an early

liked having a restaurant and bar on site

staurat extractors) the stars rating didn't match the quality breakfast

also, they were building the new parking lot all night outside our window, we didn't manage to get any

parking lot is sufficient

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

noise from multi-level parking lot just outside my window. ask for another side rooms.

bar , workers didn’t had no idea how to make an old fashion

safe parking lot. clean room. great pool. friendly staff.

mini bar wasn't open - late night arrival without ease of use.

star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite

the staff and food mainly the bar and food staff

the swimming pool is small and is being shared with another hotel.

they didn’t turn the lights on the pool area

pool was being refurbished, i wish they had mentioned something before as that was the one feature

we used a swimming pool a couple of times

the pool.. and the location.

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

the beds were comfortable, the room was spacious, the wifi was working well

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

parking is very uncomfortable

pool, view, and breckfast

the pool it’s a little small

gym food

gym and pool area with a breath taking view of the mountains

pool and rooms excellent

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

great place. terrible wifi

the location, the bar and the history of the hotel

holel needs paint job , on the inside where pool area is.

wifi is dreadful

ey), the curtains were actually sticky, the carpet is stained, the ac is very noisy, the gym equipment is broken and oxidized with sweat, and the lights flicker at night

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

both our mattresses had large patches of stains presumably from kids wetting the bed

breakfast was decent

breakfast

centrally located, starbucks, 7/11 and shops near by gym has free weights

the poor breakfast.