the fitness machinery in the gym does not work well.

gym and pool are always very clean

breakfast is great, free and secure parking

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

the breakfast in the mornig..good food

location, service, and breakfast

breakfast!!

excellent breakfast menu (continental), and reasonably priced

comfortable bed, large room. free breakfast and parking. great cost benefit.

great view, location, pool and service.

liked that the parking is close to the hotel

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have

the location was great for my purpose. the pool area is very pretty, and the room was big.

great location...clean facility. the food was great...kids had an awesome time..

great location...clean facility. the food was great...kids had an awesome time..

breakfast was great with plenty of choice and the young waiter on both occasions

breakfast buffet was excellent!

good price with breakfast

the pool and gym

e machine not working) or towels, sometime they

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace was beautiful

pool closes early

location, room service, housekeeping

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

location, good parking lot, nice pool, great atmosphere

the service and location breakfast was great and the view was awesome i always stay in holiday inn

the parking lot, there are not signals to find the hotel's lobby

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

hotel was great, and breakfast was hot, ready, and delicious

love it breakfast was perfecttttt

breakfast but kind of small breakfast area

i like the gym

i need more food por the breakfast

the breakfast and 24-hour complimentary coffee and tea was super convenient

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

pool and location

location. helpful staff. good wifi. great price. big room.

saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it was loud

both our mattresses had large patches of stains presumably from kids wetting the bed

math for the shower was a little slippery, i stayed for a month and every week had to change wifi password, no info in the phone to call for issues - had water coming out from the closet some

like the pool, the gym and breakfast buffet

breakfast buffet was good but dinner a la carte was poor. lobby a bit cramped. pool was a joke.

staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

finally, the room service came to knock and open the door around 9

gym was well lit with natural light instead of the usual hotel basement

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

gym and pool area with a breath taking view of the mountains

the gym facility is out of date

gym food

pool and rooms excellent

star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite

mini bar wasn't open - late night arrival without ease of use.

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

wish the pool was a bit bigger and maybe a jacuzzi, but other than that it is a great place to stay

the pool is heated and the view from the bedroom. very comfortable bed and friendly staff.

the beds were comfy and clean. breakfast, when not too busy, was great.

breakfast, and omg the pillows are amazing

the breakfast was great

the breakfast buffet was very rich and you could have additional omlettes prepared

awesome breakfast! friendly staff

more pool loungers, washing the corridors carpets.

pool area (the reason we rented here) was too small

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the swimming pool

they didn’t turn the lights on the pool area

and the wifi didnt work properly it disconnected continually

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

wifi was good but had a couple spotty

wifi

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast

is no elevator from the parking lot to the lobby

pool was dirty

pool was closed and the gym is very smelly

place, friendly and professional staff, clean rooms, fridge and microwave in room, tasty breakfast, enough number of elevators

bed is really comfortable, the shower sensational, wifi is excellent

well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good

the breakfast option is really good. i highly recommend it.

not that comfortable bed, very poor breakfast

guys in restaurants was so helpful. good breakfast.

couldn’t do early check in and late check out

also, they were building the new parking lot all night outside our window, we didn't manage to get any

staurat extractors) the stars rating didn't match the quality breakfast

hotel felt worn my room had view to a multiple level parking lot it was noisy

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

like the fact that the kids could not use the pool do to how dirty the water was, over-priced restaurant location at night

gym very good, customer care excellent, restaurant very good,

it was lots of kids screaming and making sounds until 11 pm at the pool which made it impossible to have an early

t the one included), valet parking.

pool area was crowded and bar was close due to covid 19

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

the pool

the bar hours are non existent

the bar was closed on nye afternoon/evening

the other thing that was not great was that our room was on the first floor by the swimming pool

food and bar need improvement

breakfast was spectacular: a lot of choices for each taste

swimming pool

the breakfast was delicious, and the staff was very kind.

wifi slow

camino real lounge was closed for breakfast, but staff offered service at the restaurant.

nd of a given in any monterrey 5 star

the pool was great ! the scenary and the food choice were excellent

cluding where the bar and business desk is) can get very noisy

nice pool jacuzzi and gym, breakfast buffet good but not included

pool always crowded with kids

the wifi wasn't working and there was no one to fix it.

it has a parking lot what is something that i like

i couldn't take the breakfast but i will try it next time

the guests that there is a problem with the wifi and the water situation as well

super clean nice staff good breakfast lots of things inside the room

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel