great wifi and a jetty across the road so you can just jump in a cool off

the staff was very helpful and sympathetic when we had an issue and offered laundry

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned from our day trip to tikal

cks went missing during laundry and she did not want to search for them)

to help someone else as she did not want to deal with my issue

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

location was good, nice pool and view of lake

i like the facilities, they were awesome, the pool and the amenities are nice.

pool and lake view

loved the pool, the trails around the lagoon and the decks to hang out and relax

the kids enjoyed the

the pool was not balanced culote related, so the eyes burnt and the flavour was bad

i also likes the little bar of soap that they provided

very friendly staff; nice little paths around, great pool and restaurant

the service was very good at the restaurant and by the pool

you can go see monkeys, swim on the pool, kayak, bike on the property

service is good, we enjoyed room service

plus, the spa pool is amazing

o gym

breakfast not included and sadly, bad coffee

the pool was perfect

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

breakfast buffet on sunday was very nice

breakfast and dinner is included, you get what is cooked

the food is great, the laundry service is cheap, and the showers have good water pressure and plenty of heat

it's a beautiful place by a lake that is like a giant natural pool

breakfast was very good and energetic enough for some great walking among the mayan temples

good food for breakfast

good pricing, parking in front of the room, helpful owner

location, beautiful large rooms, great price/value, parking in a safe place, owner helps organize many things, super starting point to go to tikal

the friendly owner did some very good recommendations the laundry service is good

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

the secure parking for our car was a plus

very nice stsff and free purified water station, and secure parking

our room was clean and quiet, and as a bonus, we could generally get wifi, although this was stronger in the restaurant/reception area

they also offer a laundry service

wifi was rationed