music was a little mundane in the bar later in the evening and as previously mentioned the pool would be a real benefit to the

was overlooking the golf field

lack of pool and spa pool very weak. needs stronger jets

we ordered room service and the food was very good

ample parking for 7m vehicle

beer garden overlooking the church with a big green area to walk the dog and a play area for kids

excellent dinner and breakfast

breakfast was also amazing

staff was very accommodating with early check in that was needed for local wedding.

the bar could have stayed open a bit later on a sunday night

at the nearby golf club did not materialise - but they did everything to make up

no dining or bar facilities in the hotel

service for the breakfast wasn't very good at all , it was at the golf centre so not within the accommodation

improvement i can think of is perhaps leave some salt, pepper and olive oil in the kitchen

is located in a golf club about 100 meters away and dinner serving finishes at 8 pm although a bar stays open late

arranged early check in, a taxi to and fro our event, clearly explained about the car parking and how to get

very friendly staff, good breakfast (included) and delicious pub food for dinner

breakfast was excellent and very comfy beds

free covered parking around the back, turn down at side of cinema, no problem to access (golf estate) unless you have a 'chelsea tank' in which you may need to shuffle a bit

modern designed bar and dining area

such a warm and friendly welcome, and the girls behind the bar even carried our suitcases to our room while my husband parked the car

breakfast was served downstairs but there was a mention of being able to eat in your room

location, lovely building, excellent breakfast and super friendly and helpful staff

our room lookiing over the courtyard bar and having a small table and chairs on the balcony was a great bonus

breakfast was well cooked fresh food as was dinner

comfortable beds - spacious room - beautiful decor to room & traditional bathroom - early check in - free parking with plenty of spaces - quiet village - lovely open lit fire to pub -

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

tip come down for breakfast at 8 o'clock

hotel was spacious all staff were friendly it was good that the bar is open 24/7 another great idea was having a card on table to say available or unavailable this

a wonderful breakfast and even a little bar in the lobby made for a very comfortable stay

the perfect stay, great location, comfortable room, gym was great and breakfast fabulous

the pool was lovely

spa and pool, friendly and polite staff and comfy room

the bar staff were lovely and made drinks (virgin cocktails) that weren’t on the menu which the kids loved

the room service menu was very limited and extremely expensive for very small portions.

convenient location and a tasty breakfast

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

location next to sally lunn’s and close to baths, spa and abbey

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

great staff, enabling early check in and storing luggge while we explored

the wifi was a bit limited.

nothing - our stay was perfect. we hope to revisit once the spa is ready!

affic & kids partying in the evening) but nothing to horrendous

everything was well maintained with amazing room service

walk from bath spa train station to francis hotel

employees were really helpful and friendly from check in to room service

location, friendly staff, great breakfast

would have been nice if there were pool or spa facilities

i loved it here. the staff were amazing and the underground bar

the bar for dinner and breakfast was really great

up that the pool is only open to kids aged 12 and above which we hadn t realised

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

the steak ordered through room service was superb!

kids swimming times were very limited and wasn't too impressed by quality of my massage at the

the time slots for kids at the swimming pool.

the small fitness room was very clean with good gym equipment breakfast was excellent - good variety and

wifi is ridiculously expensive for unknown reason

very good breakfast and a great fitness club

wifi could have been free and easier to activate. but not a deal breaker.

me wife and kids all struggled to sleep with it

no room service or many necessities in the room

the bed was comfy, the shower hot, the wifi connection strong

bed; good snacks bar and homemade cakes which makes customers feel very welcomed; historical house and street; good

not have been better , the best i have ever come across, such lovely touches , like fresh bath spa water and homemade biscuits in the

the wifi was free it wasn't working so they threw in the parking and a bottle of champagne

delicious breakfast, beautifully presented

my mistake but expected a room with a spa bath

to small for double ,no room to put luggage,shower broken but was repaired,no room service at all for the price of the room we expected a lot more , ordered toast for

is a squeeze and tight when full had to ask at breakfast for a knife for our toast, not on plate already with serviette, but this didn't ruin our

room was very spacious with beautiful high ceiling and decor

even plugged in) soap dispenser in shower didn t work, pool in spa was full of screaming kids, didn t feel relaxing as

its a beautiful property with lovely spacious rooms and a wonderful spa and gym.

the spa facilities and outdoor heated pool

spa and gym facilities were excellent and we made the most of the pool and outdoor heated spa

gym is great

like the bar to be open past 8ish i didn't end up having a drink here for that reason but this would never

warm welcome, helpful staff, comfy beds, cosy bar and absolutely delicious fresh-cooked breakfast served with a smile

the room was great, the breakfast was great and the bar was great

daughter and son in law joined us for breakfast on the sunday, we all said how wonderful the service and breakfast was

relaxing, small bedroom/bath, however, bar and restaurant provide comfort

plenty of free parking

breakfast was lovely and would highly recommend staying here

for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool and drank in the gin bar

beautiful place! perfect for trips with kids and pets!

we used the pool and gym

food stopped to early,no room service,no mini bar.

dn't try with laptop)

bar in hotel and nice to sit out side

wen the bar n restaurant open will be even better

has a nice bar / restaurant with good food.