staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

many other hotel resorts, the music is played too loud around the pool

the location, rooms, staff, breakfast, beach, food, decoration

the breakfast food and the service was not good and valuable related with the cost

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services, etc

kitchen with all you need to prepare food

the room was a very good size, with a kitchen and living/dining area separate from the sleeping areas

it's what we love most about bucerias — classic property, cute pool and outdoor garden kitchen, ac in the bedroom, close walk to the beach and nearby restaurants, and most of all, a

that there was an adult only pool and a variety of pools

the snack bar was great as we arrived between lunch and supper

lots of choice for restaurants, pools and bars

loud at shows and around pool 1 too loud at shows and around pools

salad bar was almost empty and we were first in for the seating

i preferred this hotel pool and beach set up over the riu palace next door

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

full kitchen and super market 8 minute drive away

there is a gym and spa on the property

the kitchen was well equipped

shallow beach, perfect for kids

the spa is exceptional

setting, lovely facilities, great spa experience

pool beach room was beautifully done food was really good and was not hard to check in easy and

hotel is very nice and the staff is very friendly and helpful the breakfast is very good services provided by the

the service at the pool was spotty

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

kids had fun

great service kids friendly and great food and staff

eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset stomachs and laid in bed for an entire day

i loved hitting up the 24-hr coco cafe for my coffee everyday and my husband and kids had ice cream a couple times a day

restaurant was bad, the pool outside our room wasn’t maintained enough and there were always kids in the adults only

beautiful spa with a cold dip and giant relaxation area

if you don’t have kids don’t go there hôtel need to be refurbished big time

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

loved the yoga and fitness classes

friendly employees, great food, snack bar had a good variety, nice beach, pools were

the food is great, the pool and beach staff are always asking for drink orders which is great, and it’s a high-end

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

breakfast buffet, the bedroom size, the bed quality and the spa service

pool loungers were broken or used so badly they were uncomfortable and we would have to switch them

wasn’t actually “adults only” my room wasn’t clean upon arrival food was terrible most of the time drinks were

breakfast buffet, the bedroom size, the bed quality and the spa service

we were looking for an adults only but secrets shares facilities with dreams which is crowded of kids

the overall size of the property, the pool area, beach

the big signs about 'do not reserve sun beds if you are not in the pool' meant nothing, there is a point in the day where people is having a meal in the restaurant

no, we like everything...the beach and pools are very close to the rooms.

long line ups at the bar to get any sort of refreshment, including water

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

little bit dirty but ok), comfy rooms and a fun animation team with funny games at the pool

they also had entertainment at night both for adults and kids

kids pool is fantastic friendly staff great food

nice room service with bar available

kids pool is fantastic friendly staff great food

the food and the bar were excellent!

spa was great!

overall very good, the beach front,pool, restaurant (s) bar all very good

food was great. loved the pool and activities. italian & asian restaurants were our favorites!

all the restrooms are super clean, the service is amazong, the pools are very nice and big, kids areas are very nice, brazilian restaurant is amazing

to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15/hr, very poor kids food choices, you would ask for a basket of bread, they would

no ac in lobby/most restaurants. no purified water/ice easily accessible pool music not great.

t they charge hourly) and staff at beach and restaurants

12 hours this caused confusion, no the best response to needs, for instance, there was only one room service waiter for the entire hotel

location, food, pools, great for kids

the pool is very small, like a wading pool but does the trick to get cooled off

swimming pool is quite small

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

we have a view over the staff entrance and the parking garage next door

bigger pool, but that is just dreamland

amazing breakfast included

outdoor swimming pool water was rather cool--but we were there in january

breakfast met our basic needs and the hours for breakfast of 8-11am allowed us to not rush in the

location! breakfast was great. would go back, the beach was amazing!

pool and bathtub

the rooftop pool and views are epic and since it s a small hotel it feels like you have a private beach front

the spa services were also very lovely

pool areas with breathtaking views +super friendly staff +fast wi-fi connection +free garage parking +delicious breakfast +peaceful and relaxing surrounding this hotel is highly recommended

boutique hotel with a private beach and epic pool views

it has two pools, small gym, spa and the best staff

rooms and gym

beautiful lobby and nice gym. the breakfast was good. friendly staff.

our breakfast experience was very good

the breakfast served was always warm and carefully curated on display

clean, very comfortable, nice staff. breakfast has many options, late check out time, nice pool.

breakfast was great. beautiful little hotel. friendly staff

the breakfast that was included each day was delicious as well

food was great, breakfast and lunch served. great vibe and staff was exceptional.

so probably not ideal if you are there to party a lot the rooms are nice and spacious and the pool area is beautiful

the breakfast the hotel provides is delicious and their kitchen also offers some delicious afternoon snacks should you wish to order

the communal fridge and bar area were pretty dirty

the bar next door is very loud, we hardñy slept

tape left on the tv bedroom 2: hair on bedsheets unknown substance on the window living room / kitchen: dirty windows ripped couch dust on the kitchen counter dust on all garbage bins bathroom:

the pool is small as to be expected and was wonderful to cool off in

pictures, very comfortable, good location, quiet, iguana family in the tree, very clean swimming pool, and helpful

comfortable hotel with a fabulous rooftop pool and bar area, not too far but far enough from town that it was very quiet

the staff was amazing! comfy bed, clean pool and well located.

the rooftop & bar made our stay perfect, we enjoyed many hours in and around the pool

of thought was put into the design of the rooms and common spaces, including the rooftop pool / bar area

there is a bar area without that thumping loud music that seems so common

the noise from the bar next door

beach and downtown proximity, rooftop bar and pool, general aesthetic, friendly staff

the bartenders and servers in the rooftop bar were amazing as well

breakfast was delicious. pool was incredible!

breakfast included was super good and great portions

the swimming pool was clean and perfect to take the sun

loved the location loved our room and the pool in front of it

you can see the ocean from the pool terrace and the elegantly designed boutique hotel has a beautiful garden surrounding it

views, very quiet and private, comfortable lounges by the pool, very clean and comfortable room, tasty breakfast and lovely staff

the swimming pool is a little small