each time we went to the pool we were the only people there, which we absolutely loved

breakfast has a convenient selection of fruit, fresh muffins and granola bars to grab and go if you

had good parking

ds hang on them

clean!!! and very good breakfast

upgraded to a suite. plus they accommodated my request for an early check in.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

to local restaurants, golf courses and highway

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

had a free upgrade to a kitchen unit and were very pleased with the design features of it

the had a spa that looked appealing

staff were very nice and the bar and restaurant were quite good

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

little breakfast bar with some snacks and coffee and tea was very nice

bright and sunny. friendly staff. relaxing swim in the pool.

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

the attached bar and grill were very cosy, good beers and food good for

hot breakfast was always fresh and delicious

excellent staff! delicious comp breakfast and comfy beds. great pool too.

pool not yet open

the complimentary breakfast made it even more worthwhile tasty and convenient

very disappointing for the kids

front desk staff. kitchenette. restaurant

reasons we chose this property was because it had a pool, and i wanted something to keep the (5) kids busy and maybe tire them out a little

overall very clean apartment where it counted, kitchen,bath, beds, couches, etc

kids loved the pool

very small kitchen

the staff were friendly and found us an adjoining room for the kids

paid parking, non-functioning lamps in the rooms, small gym.

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

swimming pool and jacuzzi very wonderful

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

good breakfast

accommodating. allowed us early check in

free breakfast

excellent service and a good breakfast

clean, good beds, lots of parking, good breakfast, convenient location, very nice staff

there wasn't really anything i did not like but the kids would have enjoyed a pool.

called the front desk and they didn t answer, i had to go downstairs and my kids were alone in the room

at willowbrook shopping centre we spent time on the saturday at art living festival at stevies bar great staff and music from festival entertainment

quiet, comfortable beds, spacious, newly renovated, easy parking, excellent internet connection, friendly staff

had a good time at casino and great food at match eatery, their servers were top notch

items during the breakfast was extremely non-polite, she didn’t know how to talk to kids

clean place great with my kids

also, they were running swimming lessons in the hotel pool, so every time we went to use it, my kids could only use half of the pool - that’s a little strange

wish there was assorted breakfast on different days, same thing all 3 days

the pool was always full with kids having swimming classes.

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

room size was great nice and perfect. great for families with kids. great king size bed.

staff was receptive to a late check-in. beds were very comfortable. parking was easy.

no room service

wifi didn't work most of the time.

really liked the free parking right out front, the freshness of the facilities, the friendliness of the host, and how

off street parking

easy parking

the wifi was fast ( (+) great wifi (+) good wifi (-) i guess the wifi was a tad slow and it was a kilometer walk to the nearest pub or restaurant (aside from the (-)the wifi sometimes cut out for a few seconds. (+)constant or regular wifi signals in room

parking front of the door

nice room,including breakfast. worth the price.

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice choices for breakfast, counter staff very helpful and friendly

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

there was quite a bit of food was the free breakfast

the variety of the breakfast

when we first arrived into the parking lot there were only 4 vehicles

it's close to the train station. parking is free. 24h front staff.

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the bottom with dirty brown water and debris

i liked the chair in the parking garage.

complementary breakfast and comfortable rooms

the swimming pool and hot tub were very relaxing

there is an indoor pool and hot tub which makes your stay that much

flexible with early check in and late check out

flexible with early check in and late check out

the coffee bar was restocked so she could have coffee as well

graffiti in drawer, kitchenette area did not seem very clean

was no breakfast because of covid-19 and we had to put our own luggage onto the cart and push it along the

i could hear the ppl next to me talking, it was annoying wifi sucked, constantly had to reconnect while in the room

the restaurant and the clean comfortable room also they have a pool.

room service is limited and the restaurant is only open for breakfast till 9:30am

the bed was comfy, we got extra pillow. the laundry is very stiff

part of gym was closed.

the gym equipment was not working, only 1 exercise machine

corner room with spa and balcony was fantastic. bed super comfortable

room smelled like a pool, it was that clean and smelled fresh

i didn't eat in the kitchen at all

“ they would try their best” i understand but we had a baby and our room was right beside the laundry room and office which was frustrating cause all you heard was talking / screaming and we

pool was very nice

location, easy check out. laundry facilities.

comfy beds, swimming pool for the kids to play in and a hot tub for the adults to relax in, excellent location - not too

nice bar attached

the size of the room was great. the lady in the breakfast room was amazing and cheerful

did not have a restaurant and bar on site

has a great pool

bar - great , nice variety of food to choose , staff very helpful, , the location great , near or

when we went down to use it, there was a lady giving swim lessons to 6 kids in the tiny pool, effectively taking up the whole pool

my biggest issue with the loud kids next-door

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

amenities! we loved heading to the hot tub and pool to relax after long day of travel

breakfast was the typical hotel food

the wifi was too slow to enjoy watching video content

while they provide bar soap for the shower, i prefer body wash.

great pool/hot tub

i appreciated the coffee maker, electric kettle, microwave and bar fridge in the room

wifi was bad and the tv remote wouldn't adjust the volume or power on/off the tv which was kind of

spa suite is amazing. view is 10/10

pool, our room has someone's dining room looking in on it

there room was clean and loved the kitchen and large bathroom

nothing could have been better except a pool or gym. but this was great and i'll return

very surprised at the kitchen and supplies

the free wifi was not existent after 8 for us

parking was scarce.

the wifi worked ok and was free

very friendly, great parking

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

should be a small nightstand next to the bed to place a cell phone so don't need to plug in the kitchen or bathroom as to set an alarm for the phone and to access is not convenient

has a small full kitchen, full size refrigerator, stove, oven, microwave

good location. has a kitchenette.

i liked having a full kitchen

hard pillows, for a room with a kitchenette it had no plates and few utensils.

hotel rooms were very roomy and the massage at the spa was wonderful

couldn't get a table so sat at the bar to eat

marina grounds, very nice & clean hotel grounds, terrible golf course grounds,

amount of outdoor activities, the bonfires nightly, the kiddies movie program, the spa and pool, the number of just lounging areas inside the building, the cleanliness, the service

the size of the room was larger than other hotels which worked out well because we had two kids with us

great location, the breakfast ladies we all amazing!!!!

the pool was a good size for supervising children

it was the best breakfast i have had in the hotel so

have a pipe that runs through our room because all we heard all night long was people doing their laundry and water rushing through the pipes

were very thankful when we asked for a late check out as our plane was not departing until late afternoon it was gladly provided and they

very helpful- maira at the desk is extremely helpful and resourceful they have a decent working gym

gym and washing machines on site very good

the gym was poor and had no ac

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times to

the breakfast

gym plus laundry in the facility too

check in went smoothly breakfast was good shuttle to cruise port was great

the shuttle will take you downtown

our staying was very nice beginning from early check in ( at 1 pm), and finishing be free breakfast and free underground parking

could hear noise early in the morning from kids in the room above us

the continental breakfast, the small gym, and availability of a swimming pool was very nice.

love the gym facilities

covid ruined the breakfast. no fault of hotel.

kids loved the pool and the gym

the breakfast was horrible. the gym equipment needs to be working/updated.

its a fairly cool temp if youre a wuss like me but there's a hot tub (and a gym of some

easy to find from the trans canada highway. breakfast was awesome.

late check out time and early check in

pool and gym looked great but didn't have time to use them

the restaurant and bar weren't open.

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

and if you are lucky yiu will be there when the the fabulous tiki bar is open

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

parking was right in front of the door

nnected) overflow taps bar for a chat, a bite and large selection of drafts

the sports bar right in the hotel, bookstore and corner eatery within the building as well

we appreciated the free parking but were nervous about parking a very expensive car in a lot around the corner

very clean, easy access to restaurants, parking is free .

loved the pool and hot tub

issue was parking was an issue

had problems with wifi on my newer ipad

didn t like that the pool was being used for swim lessons so i couldn t use it

not a lot of parking is the only thing i can think of

in room service

gym, location, room view. concierge excellent.

down side was no room service or breakfast till 7am, being early birds this is quite late for

wifi was strong enough for video conferences for work

overpriced, room service breakfast was good but no comfortable place to eat it in the room

quibble is the the hotel bar is a public bar with a doorman & a dress code

ablusions were aesop and mini bar used had great local gin.

was fine but the breakfast

xed up a room service order), didn't have a mini bar.

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3 times during our 4 night stay

gym was a disappointment

room service from frankie's italian restaurant at lobby level was quick and amazingly delicious!

the location was close the the casino - short walk

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

they offered us early check in when we arrived, which was awesome

the room service sent us food that was not as listed on the menu

on the curtain, only one bar of soap

comfy beds, early check in

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

the bar staff, even though they were closing up for the evening, still served us

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

they gave kids apples and cookies when we checked out

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was dry

wasn't able to get an early check in to take a call so had to make it from my car.

we loved that complimentary laundry room

the gym could be closer

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service but still

below street level is a food court, has early check in

room service seemed steep but there are many nearby places to eat.

location, awesome views, restaurant and bar facilities are perfect

needed with the heat wave and covid a pool and downtown it was well organized and friendly

price of the food and drink in the bar was scandalous

spa water is way too hot, pool water is a bit cold for the wether in april

hotel has a great gym and pool and a beautiful view of the harbor

the concierge was very helping with organizing our bags to be held while we used the gym area to shower

retro style hotel and its bang in the middle of downtown for the cost won’t get much better the bar next door all out great

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

it also has a laundry room for guests which is pretty convenient

it has a pool

the price was exorbitant, with an addition high cost for parking. why wasn't breakfast included?

room service was speedy and food was good

lobby area was very modern, due to covid facilities were closed but breakfast is still available

soemtiimes, it's not woking well for wifi.

and it would be nice also to have like a play area for kids to make it more family oriented

great location, wish the bar would have been open a little later but the staff were great.

my kids love the rooftop pool

gym was a bit lacking but just opened up

location, comfortable and stylish rooms, nice outdoor pool/hot tub, and really fantastic staff

kids requesting bathrooms have locks, but it’s fine with me.

the restaurant and gym are still being completed but the staff made up for the lack of facilities available at the

excellent job as the room was impeccably clean and tidy; air conditioning was smooth and quiet; gym was one of the best i have seen at hotels

if you have kids the windows do open and don’t have any safety

no grab bar in shower.

elevator took too long so we tried to take the stairs but the door to get on the pool floor was locked with keypad

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

perfect location, beautiful king size bed, very clean and the spa was a great luxury

didn't lessen our experience but i feel the pool and gym are under utilised

but the hotel is centrally located and very comfortable- we wished we had time to try out the pool too

stock up the fridge with alcohol and the snack bar but everyrhing is so expensive in your room

we stayed with 2 kids and the suite was ideal

we walk everywhere even to the aquarium and our kids just younger kids

for early check in

we went to the excellent ywca next door and used gym, hot tub, and steam room and could wear the provided robe to return to the room

it's a beautiful place, and we spent a lot of our time on site enjoying the relaxing pool/sauna, the wonderful cocktail bars, and two different restaurants

everything the pool and spa are fabulous!!!!

gorgeous! amazing service! awesome city! delicious breakfast!

i found the pool to be a little on the chilly side as well

no late night room service.

site restaurant, sports bar and cold beer and wine store

were going to the early 1pm canucks game and had requested early check in if possible

a long fligbt there was a sport bar to relax and grab a bite to eat

flexibility for late check out

the coffee shop and bar and the restaurant all offered great food and

the breakfast was delicious, and happy hour in the bar was great

free bike rentals

near metro, breakfast included, early check in, friendly and helpful. wifi works.

the gym was clean and had quite a few machines to use which was wonderful for us

we ordered room service - after waiting for 40 minutes, we called again, and they brought our order