easy access to the pool area and to the beach from our room

there were always a lot of people (adults and kids) but it never seemed overcrowded

room was great, large size, huge bathroom, comfy bed, kitchen with all essentials

there was a spider in the master room and a roach in the kitchen

they even arranged an early check in, being we came in on such an early flight

gym and wellness facilities were superb and spotless

the bar and bartenders were great as well

the gym had enough equipment to get a decent workout in

gym equipment was old and dirty and some of the machines did not work

liked the restaurant downstairs and outdoor bar facing the ocean

hotel was amazing, ate several times at the bar area

to monitor when some people lack basic social skills but pool etiquette & cleanliness could do with reinforcing

the staff were very accommodating and friendly. the pool was well kept when we used it.

pool area was nice looking

the weekly rate is 475 including taxes and the pool is beautiful

laundry, microwave, iron and ironing board were a nice surprise

i had to wake up my kids to go to lobby

big room nice by appearance, gym on premises.

it looked like they came up as a whole party of kids and adults and they were very loud and banging on walls

comfy bed exceptional breakfast very spacious room

needs refurbishment breakfast, gym and pool can be better popular for sport teams, so quite noisy in the evening and busy in the

yes , food was great and clean dinning room , pool area ,weight room

the pool and the gym

i loved the pool, the staff, the food, everything!!!! 10/10

breakfast was delicious and the room was perfect!

outside pool area it had a grilling area

breakfast on saturday, staff was late getting food out, was in no rush.

cleaner pool

clean,pool,service

great customer service awesome continental breakfast awesome room

bed super comfy as well as pillows, nice pool tho we didn’t use it, nice gym, friendly staff

the staff were amazing, nothing was a bother and the pool area was great

the pool is tiny, its opening hours limited

pool is super cute and lovely, but the over-engineered disability chair is unnecessary - and is a

pool is non-existent with no sun and with a trafficted street on the other side of the bush

the pool is tiny.

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

pool restaurant

pool and grounds very attractive

nice pool area, big comfortable room, big balcony.

comfortable and clean with great staff. nice pool area.

breakfast was a little slow some spots are noisy

let us know to list our guests for the beach club so we're not denied admittance when we went to breakfast with h our guest

we had to sleep with our kids and it was impossible for me and my husband to get a good night

also the pool girls had universal lazy attitude as compared to the

we had to sleep with our kids and it was impossible for me and my husband to get a good night

wrist band provided the access to your room, pool, gym, etc

delicious. bar was slow with mimosas and bloody.

i finally just went to the bar myself

decor. rooftop pool and restaurant.

staff was so friendly rooftop pool

the rooms were clean and the grounds and pool looked fine, i guess its just a rough part of town

hot water, no housekeeping, no fresh towels there’s a pool but it’s never open and the whole place smells like

was able to do laundry. slept pretty well, until 9 am.

guy decided to play his boom box at full volume by the pool and fly his drone around 9 am

least expensive- closest to airport pool looked ok- didn’t use

and my husband has some scrambled eggs with bacon and we both liked everything as well as my kidsud83dude0a

nice room . nice pool area

pool was freezing and i was told that it was heated , i m on a swim team so i practice there but

that the pool closes at 8pm

my wifi didn t work. said i wasn t recognized.

location is perfect, the staff was so friendly and accommodating (especially joseph at the pool), room was so comfortable and the aesthetic is just divine

is a beautiful property with nice amenities, including a pool and gym

no water readily available in the lobby or pool area . no coffee set out in the am .

loved the experience at the pool and dining room

the pool is perfectly palm beach…charming and elegant

young lady attending the breakfast area on saturday, february 20, deserves a raise

breakfast was very good with different choices daily

appreciate the fact front desk lady approved an early check in

were large groups of people and kids yelling in the courtyard and pool until very late at night

there is onsite laundry and a beautiful pool, as well

the breakfast each day was great and there is a bar and food available

breakfast was excellent. nice gym pool and jacuzzi

gym was clean with good equipment, easy access to get to the hotel, just expect a parking fee,

wifi is good, rooms are very spacious

we did have a small issue where she was the only person there and was unable to deliver room service

we had a patio off the pool which was private and so nice

in the heart of palm beach - around the corner from le bar and a short walk to worth st - great pool and comfortable rooms - good alternative to the four seasons or the

property - very private in the heart of palm beach - around the corner from le bar and a short walk to worth st - great pool and comfortable rooms - good alternative to the four

the pool is quiet and relaxing

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

property has a free shuttle for going about town

i think room service should be done every day not every second and no choice given

the text option they had for room service was super convenient

gym is generally pretty good

bar service on christmas night was awful

laundry, gym and biz center all in good working order

temp in gym was too warm. told front desk multiple times

i was disappointed with the gym

clean comfortable rooms. friendly staff great breakfast

pool

at the desk and at the bar didn t seem very trained

room service- i was handicapped.

no room service or food service to the pool

the bar in the hotel and downtown area

pillows, comfy stay, noce outdoor space and pool

breakfast, i stay there with my family of 4 for 5 nights and i understand the protocol for covid

the breakfast was ok. several option for kids.

was clean and pleasing, staff was friendly and helpful, beautiful patio and pool

clean, good breakfast, accommodating staff and great location.

i liked that i could get a 1 hr late check out and breakfast had much

good breakfast, very nice rooms. we loved the hotel. nice pool. room was clean.

room service disappointing

pool area is great

pool. bar

the bar staff was very courteous and attentive. food was delicious.

nice set up bed is comfortable and bathroom and kitchen

breakfast was great.

the space and full kitchen it had. for the price i paid was worth it

eggs are nice and varied everyday… everything was great nice price for laundry and enough units working

felt like a little apartment. super clean, friendly staff and a great breakfast.

i love the fridge and the microwave and the kitchen sink

room service is available

the bar is very sweet & provides great service

helpful, pool is great

the swimming pool was nice, the kids had a good time

love this property. very clean and has a gorgeous pool area.

ev charging station

kayla at the reception desk was super and daniel at the bar was great

loved the pool

lovely location , beautiful swimming pool , really friendly staff

nice gym and great breakfast and coffee.

staff was great, room was clean and good size, gym was clean

from my early check in and check out process she was extremely efficient

loved the warm chocolate chip cookies each day. shuttle service.

had to wait 1 hour at the airport to be picked up by the shuttle bus at 9pm

there was a large roach in the pullout sofa where my kids were supposed to sleep

size was wonderful, bed was soft and comfortable, liked the balcony, family was happy, pool and hot tub was refreshing

the hotel provided a free shuttle which was super conveninent

awesome shuttle service too

fitzroy the bartender and dinner server did a awesome job handling a busy bar & the dinner guests all by

nasty pool

very convenient to airport and free shuttle to and from the airport close by

everyone was nice but wish you jad a bar and yes i know there was one next door

good breakfast and nearest to my

housekeeping does a great job and the breakfast is ok

all towels were not available daily food prices to expensive and there was no bar or food at night

the room was exactly what we needed and my kids even commented on how

i was in the fitness room until after 10, so i missed it

bar downstairs has a nice feeling and the bartender is very social and taking good care

very pleasant front desk person, and very nice man tending bar and coffee bar.

hotel and room are very clean. outdoor pool is heated and is available at nights.

free shuttle to the airport which is only mins away

free airport shuttle was a plus

great, bar staff excellent very friendly and great service, front desk staff very good, night staff very

of our stay was the staff, they were friendly, kind, very accommodating and even let us use the shuttle to the airport and back to retrieve some late luggage even though we had already checked

they gave us an early check in at 2 and a late check out at 1

service during breakfast was joyous getting one off to a great start

pool was very clean

pool

the pool is real lovely

my room, the pool and gym were awesome

i have to say anything negative i guess it would be that the pool area could have been better

pool was clean and a perfect temperature for a 90 degree+ day - cool enough to get refreshed - not

te bed was very comfortable. the breakfast was great.

clean and spacious room. responsive staff. lovely hit breakfast and pool. very accommodating.

kitchenette is such a great idea however the lack of cutlery and crockery makes it somewhat

since covid 19 is around they only doing on the go breakfast but it was still good

the pool and the fitness center were really well and our rooms were clean and set at all times

also the laundry on-site is only two washers/dryers so it takes time to use it

rudimentary breakfast - thanks to covid. tiny and busy laundry. slopy cleaning.

noticed a few sugar ants on kitchenette counter the morning after arrival

clean, friendly staff, great location, great breakfast, comfortable room.

the breakfast and coffee are good

the beds were not comfortable. the pool area had a lot of kids screaming late at night.

the staff and the hot breakfast oh an the room was so clean and big!

the guy who drove the shuttle bus with the gray hair is the best

indoor / outdoor gym, pool, boardwalk, tiki bar,

staff was very helpful .close to airport and the shuttle service

shuttle picked us up at the car return and shuttled us to the hotel for the night and then to the

gym was great

the rooms are gross, the bedding looked like it just came out of the dirty laundry

the room was neat & clean, the breakfast was good and the kids had fun in the pool

delicious breakfast

pool and beach access

great laundry facility with fast machines and detergent available to purchase at reception which was

amazing layout and decor. huge room. great facilities and gym.

also the phone line in our room was down we could not order room service

no room service

no entertainment, so many kids who were mis-behaving and loud

location and golf academy

pool was cold

quiet and clean. decent breakfast and very clean and functional gym/fitness area

the pool did not has any shadow, the room daily cleaning was not good

maybe there could be more variety in breakfast but still very good

the breakfast area was very nice and the food was replenished in a timely manner along with the staff

was clean, bed was comfortable and breakfast was good

it was very comfortable and the breakfast was wonderful

thing was clean and organized, they hasta a variety of breakfast foods and there pool and gym where really nice

the breakfast was the best i have ever had at a hotel that offers a hot breakfast

nice breakfast in the morning

our room still wasn t ready, but he was accommodating and gave us a key card to access the pool

ly until 8pm)

the room was nice. the room service was great.

nice, clean rooms, with great kitchenette

rooms were nice and clean . the kitchen was big as well as the bathroom

pool could’ve been a little bigger and cleaner

went to have drink at bar last nite

my only suggestion is the bar was out of any wine, friday night

no pool, no food services, no coffee in room, and no extra housekeeping services

don't rate this a poor hotel because they don't have an indoor pool, or no free breakfast

the limited availability at the spa due to a staff shortage was a disappointment.

the two front-of-house ladies on the breakfast shift were gracious and welcoming one was very young and the other had long dark

wished there was some music by the pool & we forgot our portable speaker :

staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff , to breakfast and dinner restaurant, to driver and

everything was wonderful, especially the service by the pool

wifi was slooow

i loved how easy it was to get around. not too big so it was easy with my kids.

the heated outdoor pool was one of the nicest hotel pools i've been in

the wifi is horrible , super slow

ever

never used gym, pool or anything

room service breakfast

the pool bar made awesome drinks and they did not charge over the top

room service dinner very taste

wifi service was spotty. tv would not allow direct broadcast from mobile device

the pool was a little small

laundry.

the shower was not properly secured making it a hazard for future guest and even though you offer laundry services there was no change to give and no other method of running the machines unless you

broken machines in fitness center, missing weights

towels for the pool. big towels not fitness towels sizes.

pool was cold and a little dirty

very easy to get too.. the breakfast in the morning was great

perfect location clean rooms great breakfast with friendly staff

breakfast was not what i expected, coffee was not tasty nor were the eggs.

the breakfast items in particular the biscuits a bit stale/hard,

nice breakfast, great front desk staff, all good

was no hot breakfast, no extra towels, pool is very small, there was no soap, shampoo , or conditioners in the rooms

hard to get in and out of parking lot due to curbing and shrubs/trees

nothing i was lied too at the front desk about room service. and the food that they offer

parking check in

confortable room and gym

spa is a must

small gym without many weights

the spa was awesome

the beach and the spa as well as the attentive staff

clean room & biog shower, very comfortable and nice touch with breakfast

bright clean comfortable rooms , great gym , lovely pool and patio

even the outdoor pool was impressive

breakfast there was a shortage of forks and spoons so it needs to be checked when busy and there

hotel staff very friendly and helpful and location was great and a very good breakfast

bed was very confortable! breakfast had variety, was delicious and hot.

room smelt like sweaty gym, needed to be vacuumed, hair all over one of the beds, missing lock on bathroom, shower was

gym area is definitely misleading from the online pictures

staff was friendly and ask us for a late check out since we arrive super late

lovely new pool

it is clean and the pool likes amazing didn’t go swimming

there was no breakfast

was very surprised, when they said free breakfast,on the next morning i really enjoyed the breakfast

did however enjoy the pool but @the pool there is a sign that states pool towels @ front desk but not until you go into

of cleanliness as you enter&comes with the necessities that are suppose to be in place&their laundry

breakfast was hot and nice choices. pool clean and fresh towels provided

pool was really warm, handle on our dresser was broken. (not a big deal though)

breakfast staff were very kind and upbeat

beautiful room and view just above the pool

clean, quiet and nice staff. enjoyed complementary breakfast, and quiet during our stay.