pool was too small for the amount of people at the hotel

the kitchen was great for cooking and heating up food we brought with us

got the room with a full kitchen, it was very clean and spacious

the size of the kitchen suite was awesome! plenty of room for activities...

had a darling on premesis bar and restaurant withoutdoor patio

tough with kids and even adults

lots of kids

it had a separate living room with a kitchenette

then thru the other door theres a couch with a tiny kitchen & a very very small bathroom

too many kids!!!

clean, easy access, clean heated pool and close to all main attractions

i liked the courtesy of the staff,everything was very clean and ilked the pool warm and clean.

nice pool and hanging out space

clean, comfortable room, friendly staff, fabulous location close to the pier, beach, arcade, mini golf, shops, restaurants, & located right across the street from the amusement park(see photo)

the pool clean and enjoyable on our one non-beach day

the staff first of all was phenomenal, i was greeted personally and shown around the facility, parking and the room

the room had a stove top/small kitchen area which would save on buying meals out

is a nice little breakfast restaurant in the front and a bar which is super convenient

room i had was filled with a full kitchen,coffee maker,fridge ,big tv and a comfortable recliner

i also really loved how close we were to the brunswick, which has great bar night life with a live band and great food as well

was very clean, excellent maid service, loved the pool right on the beach so my kids can go back and

loved the bed and spa tub. the room overall was awesome! great view!

love to get the end room that has almost private balcony faces the water, and has fireplace and kitchenette next time we come back

i also appreciated the heated pool as we were there when it was a little chilly

we rented the 2 bedroom apt which was wonderful for our family, with the kitchen/ fridge/ living room area

the picnic tables and chairs were very convenient and homely as well as outdoor grills and pool

quiet, cozy, friendly staff, pool

pool was great, and leaving time 11:00

wasn't no pool.

it was a longer walk to the beach than expected. had to cross street to go to outdoor pool.

we were in room 410 location liteally on the beach and next to the pool

great location , pools were fun for the kids

but a bunch of girls the ocean and a pool it was a great time

the laundry room was great to have and super affordable

kids in hot tub too long

the kitchenette had very few utensils and three coffee mugs, that was it

coffee maker and refrigerator very helpful,loved the indoor pool,game room,playground for the kids and outside garden,water view with outdoor sitting areas,and with the option use of the fire

2 bedrooms, living room area, dining area, kitchen area and bathroom

the beds are very hard and laundry facilities could use an upgrade

we had a cabin and the full kitchen and jacuzzi tub were amazing.

kids loved breakfast, pool n fitness room

the breakfast was good

included breakfast was a nice perk, good food options and fresh

friendly and accommodating staff, nice rooms and fantastic breakfast.

staff was accommodating when i needed early check in for medical reasons.

location and comfort of hotel. good breakfast and friendly staff.

super friendly and helpful staff! great hotel breakfast :)

breakfast was really good and the staff at the site was incredibly helpful and attentive.

clean, quite,i was able to get early check in and the staff was nice.

the hotel is clean and breakfast was great

24 hr check in open pool

the pool was dirty and the pool pump was not running either so we weren’t too happy about that

breakfast

thought the breakfast was amazing

there wasn't a lot of selection for breakfast.

beautifully decorated, spacious rooms, friendly staff (❤️ tina), amazing lobby and bar with live music, rooftop heated pool, batson river on-site… always exceeds expectations

was a bit noisy having a room just above the bar & the restaurant staff did not seem to be that

good bar and restaurant at the hotel

the lounge and bar downstairs were equally grand and a lovely place to have an evening cocktail

we had drinks in the lovely lobby bar before heading downstairs to the batson for dinner

more washers and dryers in laundry room.

one guy at the front desk who was very aggressive in the way he spoke to me, they charged me a pet fee of almost 26$ for my registered service animal

laundry is available on the property

adorable kitchen

had close captions there's a free laundry

to breakfast area and restaurant a long walk

friendly staff, well maintained, good amenities (pool and gym) and breakfast selection.

a warm and welcoming location and the breakfast was delicious i highly recommend staying here with your family

great location. facilities were super- swimming pool, gym, hot tub. breakfast was amazing.

were two dryers in the laundry but one stayed broken for the four days i was there

doors to go outside have the hollow metal bar that you press to unlock the door so all i heard all night was clunk clunk everytime some

the kids really enjoyed the indoor salt water pool

ex no breakfast or gym

laundry at hotel only downside

they also didn't have a laundry room

the indoor pool was great for kids also the jacuzi for adults

breakfast was excellent. facilities were top notch.

limited gluten free options for breakfast

pool area was clean and the hot tub was great

they didnt have the evening drinks and food or the morning breakfast buffet, but i know it's because of the pandemic

i also appreciated the well-equipped fitness room with treadmills, elliptical trainer, and weights

location, amenities /pool hot tub/market/large room 2 queens

the rooms were clean & the staff were helpful. the pool was a a treat for the children.

the location is great! the employee working at the coffee bar in the morning was super nice!

breakfast was not provided

the pool was fun for the kids and the breakfast was hot, fresh and yummy

the pool was fun for the kids and the breakfast was hot, fresh and yummy

nice pool and adequate fitness center

there was some sort of group at the hotel with a lot of kids so there was some noisiness in the hallways (running and

well-maintained and beautiful it looks like a brand new hotel the amenities were very good the pool was warm and the breakfast was amazing

we spent many hours in the pool which was also clean and just a neat room

i like the pool, and the friendly atmosphere at the bar

i would have liked an affordable breakfast. too expensive.

we liked that the breakfast was a little bit better than just a grab bag, they had individual cereal with milk and

clean comfortable room. great restaurant. love the airport shuttle.

pool was a nice way to end the evening

beautiful lobby, pool and gym

there were two weddings in their event spaces on the night i was there which made parking difficult

the bar downstairs was top notch

no room service or housekeeping because of covid

kids loved the pool!!

was a very large group staying on our floor and they were allowing their kids to run up and down the hallways, and slamming the room doors

there is a swimming pool that is heated open at 6 a

nice warm pool to use

pool wasn’t heated

at 2 am to drop my son at the airport, the staff gave us breakfast he could eat in the room and a late check out option so that we could sleep when we returned that morning

staff friendliness, cleanliness, shuttle availability.

outstanding overall service was excellent, facility was updated nicely breakfast was good.

shuttle to airport

free coffee, and gym pass

this time i used the gym which was simple but had everything needed for a good workout

pool is small but very clean

convenient location. loved the kitchenette.

room for all of us and the kitchen facilities

honestly, we did not realize they had laundry services

the bed had not been changed,had to help room service change dirty sheets.

also the pet fee is too expensive

had pole rate youth hockey kids (hallway noise) for a while. not really the hotelfault (-)working, hvac control not working, request for car key for week's parking (not provided), noisy kids running up and down (-) that night it was so noisy, because kids were running up and down the hallway and dogs were barking (-)middle school kids were on a basketball tournament trip and swarmed the hotel (+) we had 4 kids needing a room

location, cleanliness, courteous staff, airport shuttle

was no room service for breakfast i don't have time to sit down and eat or take something with me when i'm

complimentary breakfast and drinks

the pool was warm and clean

ordered room service, on the expensive side

the kids were a little bit nervous about getting in

no room service

the gym was average. the pool was average.

empty water jug in the gym

gym and breakfast available.

the pool was fantastic!!!

the gym and pool were ok and very quiet/ barely used

my wife went to the spa and was extremely happy

they also provided a voucher for breakfast at the cafe opposite, which was unexpected and most appreciated

guests are offered a welcome cocktail upon arrival and also receive a $15 gift card to the breakfast spot across the street

we’ll maintained local small hotel. near tandem coffee shop. breakfast voucher included.

breakfast was amazing

the bar down stairs in the lobby made fantastic drinks they have a pool table in the lobby as well

great lobby with a fun bar and games

clean hotel with a lot of games in the bar area and a pool table which our kids loved

decor, loads of amenities and conveniences both in bedrooms and common areas, and a well-stocked bar on the premises with a gem of a bartender in chris

the staff, lobby, bar area, location. all great!

just close to a lot of homeless, had some issues at the spa but they did their best to make it right which we really appreciate

service in bar on thursday night was pretty bad.

free shuttle downtown

restaurant and spa were exceptional

breakfast was a little pricey for roomserive, it was really good though!

i order breakfast through room service it was delicious

e is next to my room and the other is across from my room) and they have kids

the pool has a gorgeous view of the water; there is some lawn space for kids to run around; a gas fire pit; a small walk to a small rocky beach that the kids loved to go

there are saunas in the shower rooms at the pool/gym

great pool. helpful, responsive, cordial staff.

prices at bar are excessive convenience store prices are rediculously high

the pool and gym were nice and the location was fantastic, very easy to walk to shops and restaurants

free shuttle service was great

everything and everyone was great. i especially appreciated the shuttle from the airport.

a clean attractive and comfortable hotel in a great location. the gym was also very nice.

the gym was small and was typically crowded, otherwise a good clean space to workout

i also liked the peloton bikes in the gym

thought the staff was very friendly and helpful from the valet to the bartenders

great location, clean, updated, nice amenities- roof deck bar, gym with pelotons

slightly small and lackluster gym but good enough to get a decent workout

breakfast from room service was outstanding. staff very pleasant, helpful, and kind.

enjoyed the bathtub, room service food was great

spa tub

bar was fun for pre dinner drinks

day breakfast were not communicated to us, and therefore our excitement of having dinner room service on xmas eve, was disappointing

was cost efficient, they are 15 mins away from pwm and they offer shuttle service 24hrs

the ev charger for our vehicle was a real plus and one of the key reasons we chose the hyatt for our

location customer service shuttle

and brian, at the bar was very nice

the gym needs some work, very limited and had to wait 20 mins for the one elliptical in there.

staff, awesome breakfast, kids loved the pool

great gym and pool. breakfast was awesome. super clean

don't really have any complaints, but i do wish the breakfast had been a bit better

pool was great for the kids!

access to all amenities, friendly stuff, very quick check-in and check out, great breakfast for kids, quiet environment

great breakfast

the restaurant and bar was amazing

bed, very friendly and helpful staff, unique decor, convenient to have a simple continental breakfast

were beautiful, we love the people who worked at the bar and reception

breakfast started at 8am with no lobby coffee before then

con,sausage,potatoes,eggs, no bread, bagels,fruit,etc

would have like a fully stocked bar as in the cold winter in maine, it would be nice to have a drink without having to go out

valet parking, laundry facilities (we were on the road for a week), friendly staff, huge room with great harbour (+)laundry facility available

swimming pool water on the cold side. jacuzzi lovely!

the hotel is located right across from the wharf and my kids loved to watch the boats/ferry come in