customer service, pool

next to elevator, ice machine and laundry

parking on site

there were workers in parking lot little uncomfortable but i know they were working

location was great. breakfast was good. short ride to have drinks on the water wirh son.

com stated that there was only 2 rooms left on our fist night, but the parking lot was empty except for 7 vehicles

nice people to communicate with, late check out, good size room

minimal parking and i had a minor issue with the shower.

the property has wifi but it is spotty at best.

spotty weak wifi, tv very old and small.

the laundry facilities were very good, which is important when staying for a week

bathroom sink was filled with flies ( picture of flies on bar of soap) the refrigerator smelled like urine and the room was musty uncomfortable

the pool and the staff were super!

i didn't use the business center but it looked adequate and so did the laundry room

the pool was closed, and over half of the equipment in the gym was broken!

it was all good except for the subpar breakfast

the outdoor firepit was amazing, the gym was awesome and the indoor pool

good breakfast, excellent workout facility, nice pool & great outdoor seating/ firepit area

fantastic, clean room. great pool. easy to get to beaches and restaurants.

the outdoor firepit was amazing, the gym was awesome and the indoor pool

amazing common spaces both indoor and outdoor, including the spa, the yoga shala and the swimming pool and very stylish design

i lost a necklace by the pool and a woman by the name of patsy helped me search high and low for it and she found it - a

and getting access to the pool required us to have a staff person let us in

pool was unfortunately closed and as i was there for one night wasn’t able to appreciate this

we loved the outdoor lap pool and hot tub open year round

my kids were disappointed

night coming back hotel front doors were locked and worker at door letting us in saying trouble kids were in the area

manager was extremely nice and very good with the kids she was right on top of getting us extra towels and checking us

my kids, husband and i were very impressed and well taken care of

with kids should be on first floor so their jumping around in am when trying to sleep doesn’t affect

the little kitchen area has been a great add on to grab some bagels , muffins, coffee and juice

was very basic - kitchen area was not very warm or inviting looking

there's a small kitchen area and a small desk area where you check in

there was a small public kitchen area downstairs with cereal etc

only complaint was the kitchen area

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

mple touches made a world of a difference); appreciated the turndown service; complimentary breakfast (wonderful selection) via room service; the most incredible dinner via room service

impeccable service, wonderful dinner, breakfast and lunches

delicious breakfast

breakfast was good, location was great, away from the craziness of downtown, great walking trails,

soooo crowded on fourth of july weekend. you need to reserve pool chairs or cabanas.

the wifi barely worked in our rooms

comfortable

the food was excellent and we are huge fans of the warm apple fritters from room service

the game room was only for little kids: adults like game rooms too!

also spa services on the premises

we didn’t get a long time at the pool because it was swarmed with young kids till about 9-9:30

newport only thing is there pool is kinda small but other then that loved it would definatly stay again in a very convenient

restaurant and bars within the hotel were great and the pool/gym nice and clean

restaurant and bars within the hotel were great and the pool/gym nice and clean

the early check in and late checkout benefits.

no bar or place to get a coffee or light snack

no bar or restaurant onsite

is no bar or restaurant located with in the hotel, but a short walk from the property is a restaurant

i like a robe and shower cap and a mirror in the gym

so much to choose from for breakfast, and it was all fresh and delicious

breakfast was well presented

location, friendly staff, excellent breakfast, comfortable and cozy atmosphere

the breakfast is out of this world, there's just about everything you could think of.

they also provide breakfast and tea time with a lot of snacks

bedrooms where comfortable, great location and friendly restraurant and bar staff

location, bar and public area very good.

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for social time, rooms

location, appearance, people, food, drink and pool. great place.

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated perfectly - loved playing snooker in the game room over cocktails (luckily no one

the pool was such a plus and the food was outstanding

location fantastic. building beautiful nice pool area excellent staff great breakfast

pool was small

quarters which was perfect for our family so that we could be together in the living room and kitchen but have our privacy in separate rooms and bathrooms

breakfast was out of this world

the breakfast was delicious and discretely delivered parking was easy

it had a sitting area, kitchenette, two bedrooms, two bathrooms and 3 televisions

we ate at outside bar but we’re lucky to get a seat

having breakfast delivered to your room was so enjoyable (plus the breakfast itself was delicious

wifi was very spotty

james on the rooftop bar was great

locker room in spa was freezing

great gym

the rooms were very comfortable and the room service was good

pool was closed for cleaning on the morning we left but my wife didn't find out until she arrived

pool was a blast

was fairly quiet in the rooms and comfortable but there was a family with young kids that checked in for two days and their kids were loud in the morning but quiet at night

the only things that i didn't like was being so far from the elevator and no game room for kids.

pool was chilly

the indoor pool was chilly but other than that there really wasn't anything we didn't like.

the pool, clean rooms and comfortable bed

nice gym

location, kitchenette

small towels in the pool.

fitness center is small (but adequate- treadmill, elliptical, 2 stationary bikes) and too warm-

pool

large rooms, balcony, pool for the kids, air con, nice receptionist, location to newport is

good breakfast

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool vending machines

option of indoor and outdoor poolswe were able to open our door right out to the pool.

nice, clean and friendly staff. pool area is very clean and nice to sit by.

some of the hot tub tiles were a bit dirty and upper pool wall as well.

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it’s pet friendly is

didn't use the pool or gym, and did not stay for breakfast that was not included but limited in variety

the size of the room, the kitchen and the breakfast

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

gym, pool and hot tub perfect

delicious breakfast in the am- make your own waffles and egg scramble bowl

lol the pool and jacuzzi was great for our stress relieve, the location is with walking distance to go

room was cozy and spa was relaxing and clean.

spa in the room was so awesome

staff was great, everything was clean, there were conveniences like a gym and washer and dryer, and there was a complimentary breakfast

indoor pool

breakfast was standard but everything at this hotel was surprisingly nice, newly remodeled and

units, very well equipped kitchen, high end furnishings, great location, very spacious and easy to find and park

clean, great pool for my little ones, we appreciated the breakfast bar, cookies at check in, and really friendly staff

everything, staff was awesome made sure he had everything we needed, breakfast was awesome

much noise basketball tournaments going on kids running up and down the halls today and night couldn't get to the breakfast facilities no way

the pool was great for the kids. excellent, well-appointed breakfast. comfortable beds.

employee & her breakfast made the stay 5 â­

pool is out of order and this should have been on the website or mentioned during booking

breakfast it very limited, they should have more option

great location and friendly staff. nice size pool, good breakfast and nicely priced room.

layout, how quiet it was and the ease of having a kitchen in our room

the kids lived the pool, the breakfast was awesome, something for everyone

i loved the fact that the pool and hot tub was open

loved the breakfast, pool, gym

we could smell the chlorine (from swimming pool) in the hall of the first floor.

small gym could use another machine

great stay over all, everything was easy from check in to breakfast in the morning.

no acces to the pool but is ok

breakfast was lovely

great breakfast.

close to newport friendly checkin staff pet friendly very fair on that and no pet fee

the pool was nice and refreshing, specially since it was just me and my husband having the pool to

they ran a courtesy car into town to save the problems of parking

room service & views

the breakfast bar was well taken care of.

the pool

breakfast during the week was far better than the weekend but if you put waffles during the week

breakfast was awesome as

breakfast and gym was open

the rooftop bar could have stayed open longer.

room pool and dinner meal was excellent and large portions

the heated pool was great

also enjoyed the heated pool

amenities like fresh chocolate chip cookies was divine & the heated pool & sauna were just thee best

it s in a great location too, staff gave us a late check out

we did take the car to center of newport, but found plenty of public parking that we used

parking right out front

comfortable bed, great staff, yummy breakfast.

owners are lovely, the breakfast is outstanding, and the place is sparkling clean

beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

great breakfast, staff was great, and room was clean.

very delicious breakfast

the pool was not open. the breakfast wasn't very good

no it was clean. the bed was very comfortable. pool + hot tub were super.

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

we had reservations at matunuck oyster bar which shockingly burned down this week (r

he was obviously popular with other guests, however, as the bar area was packed

serv coffee was great 24 hrs restaurant and bar area was above par

restaurant and bar were excellent