pool was excellent to have after a long day in the ocean

wifi didn't always work until i got closer to the office

wifi was not strong enough

clean, nice pool, great price, plenty of parking

the room's wifi connection was poor so i asked to move to a different room where it was much better

restaurant and bar were excellent

serv coffee was great 24 hrs restaurant and bar area was above par

he was obviously popular with other guests, however, as the bar area was packed

we had reservations at matunuck oyster bar which shockingly burned down this week (r

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

the pool is heated and there’s a jacuzzi

the place was beautiful my husband enjoyed watching the golfers from our room our balcony over liked the winnipaug golf corse

the view of the golf course, how quiet it is, a restaurant next door, how clean the hotel is, my kids love the

property close to the beach nice pool and hot tub stayed in suite with grandkids they had a great time

being on first floor on golf view side. private beach!!!

one suggestion is to find a time to mow that is not prime pool time

we were about to eat breakfast outside and the chairs were a little damp and before we could sit there was someone

short walk or drive to beach with private parking and beach access with bathrooms and foot shower right off the beach

having a full-size kitchen was great since we were travelling with kids

we liked the small details, the free beach parking and the complimentary beach towels were a very nice touch

kitchen pantry with free snacks was an extra treat

to the beach beach chairs and towels available room has coffee and wine glasses nice bar for a

cleanliness,location, professional staff. excellent bar resto and food

room was situated next to the utility room but then realized we were right above the restaurant kitchen

we stayed in a room that unfortunately was above the kitchen/restaurant and it was very loud until almost midnite: almost a continuous movement of

the bed was very comfortable, parking perfect and i arrived late at night which was no issue

close-ish to casinos and beaches

nice location easy access off highway close to casino

there was no free wifi

spite advertising that there was) and i ended up using a lot of my own data

restaurant and bar menu was very good

was amazing we had balcony facing the ocean which is most important…, the bar was welcoming food and drinks were delicious and convenient…

if i would change anything it would veto have 2 bartenders one for the bar & one for the eating crowd

comfortable and restaurant on site and pool

location right on the beach, parking available, towels, lounge chairs, and a pool, walking distance to beach front restaurants

staying here it's so clean and comfy the mattresses are off the charts comfy limo service to the casino which is awesome so you can drink and not drive breakfast in the morning quite satisfying

the spa bath tub

and the hotel employee service to the casino was awesome

i liked that you had the free shuttle service to the casino. it was great thank you

it is a tad rusty/worn and the plumbing could use some tlc but we used the spa tub twice and it was great and much needed

they have a heated out door pool and adjacent sauna open all year and a great in-house restaurant and they serve a nice, very

amenities here are wonderful, the pool is fantastic, the staff is so friendly and helpful, the rooms are clean and super nice, the

the bar and service was great

esh baked cookies, water filter machine

the heated pool was great

everything was cool nice and clean. it wasn t noisy at all even with the kids in the pool.

room service knocked on our door at 9am to see if we were still there

room service cleaning rooms excellent!

clean, great location, kid friendly! so many extra activities for the kids.

pictures on wall kids were scared them

clean, comfortable room, friendly staff, nice complimentary breakfast

more clean and gym too bad

breakfast was great and we enjoyed our cookies and milk at 8:00

there’s a 24h gym, pool, and extra entrances for down the hallway rooms

although i didn't use the gym, it was good to see one there and it looked pretty good

friendly staff, clean rooms, pool for kids

awesome breakfast

the equipment in the gym could stand for an upgrade

they were waiting for a microwave for the kitchen

complementary s'mores by the fire, huge rooms with a dishwasher and a fully equipped kitchen

the grounds and pool were pretty

is a little tricky to get there from the casino especially at night off the main road

more seating in breakfast area

the property also has an outdoor pool which we did not use but the kids we saw were certainly enjoying

more options for breakfast

no elevator to get to second floor. very dark parking lot. not very good for 7 month old baby.

the pool was terrific

the wifi password was not provided upon check-in

our room was nice and clean, and although we didn t have time to use the pool we used the gym every morning which was nice

clean room and nice customer service. she allowed us do late check out with no extra charge.

the kids really enjoyed the pool

family friendly staff. indoor pool was hit with the kids which includes a shower room.

breakfast brought to your chalet

treat yourself to breakfast at kitchen little

my queen room with a balcony and spa tub was awesome

my kids and i are going to make this our new summer place to go to

machine is only located on the third floor, you can ask at the bar but i’d rather not do that at 11pm baked wearing pjs when people are drinking at the

the room was quite large, and my kids loved that we could chrome-cast movies to the tv right from our phone

seating and area around pool was limited and small when pool was busy

outdoor pool was actually heated to 82 degrees

jacuzzi in the room, next to diner, the gym. perfect location to all mystic attractions

hotel accommodated me with early check in even though they were short staffed.

pool was just right for my grandchildren and the cookies were a big hit

the pool was amazing my kids loved it.

the gym didn’t work and now they have a very weird cleaning policy

super clean comfy bed nice kitchen amenities

staff were so friendly.accommodated early check in!

everything was well stocked in the kitchen (small appliances, flatware, garbage bags, paper towels, etc), bathroom (soaps, ample

i read the reviews before i was aware of the lack of kitchen amenities

fantastic, clean room. great pool. easy to get to beaches and restaurants.

pool is open by appointment and breakfast is served under circumstances of covid in a proper handling guidelines of food

the pool and gym areas were vey clean, the outdoor area with the firepit was fantastic to hang out in

the amenities are great (pool fire place)

cleaning staff breakfast

i didn't use the business center but it looked adequate and so did the laundry room

the gym area is the typical hotel stuff, could be more equipment for enthusiasts though

very clean room. good breakfast options and the kids loved the pool.

clean, staff were helpful, there is a gym, pool, and business center.

location access to gym & pool. pool was clean.

my kids were disappointed

have an indoor pool went for my kids to use but it was not heated so useless

manager was extremely nice and very good with the kids she was right on top of getting us extra towels and checking us

night coming back hotel front doors were locked and worker at door letting us in saying trouble kids were in the area

with kids should be on first floor so their jumping around in am when trying to sleep doesn’t affect

was very basic - kitchen area was not very warm or inviting looking

clean rooms, across from the ocean, kitchen had some breakfast items for kids and coffee for

the little kitchen area has been a great add on to grab some bagels , muffins, coffee and juice

there was a small public kitchen area downstairs with cereal etc

complaint was kitchen area required masks for covid but no individual servings as it should be esp for covid- we

pool was unfortunately closed and as i was there for one night wasn’t able to appreciate this

local universities who were polite, helpful and oozed out a serene vibe you would expect at a spa resort

breakfast was delicious too

place is very beautiful... gym is great, nice pool... room felt new and very clean/comfortable.

pool closes early

loved the warm pool during a cold winter

boyfriend, but she said she was quite happy, it was her xmas present from me, bit disappointed d spa rooms were not available but that's not your fault

loved the deep spa like bath tub

the sheets seems to hold the cold and the pools or spa was not open. other than that....

while taking a shower and the pool wasn't available only if we we purchased a service from the spa yeah no thank

always have a good time at the casino and the norwich spa was a very relaxing, fulfilling experience

liked the location and where i stayed in the casino

like the comfort of the casinos. and close shopping

only two casino rooms were actually open

liked the spa and casino that was it

breakfast was wonderful, location is beautiful and this old manor is beautifully maintained

breakfast was phenomenal, something homemade and different each day

beautiful location; comfortable room with spectacular view; friendly people; delicious breakfast

breakfast was great. the entire staff was friendly and so accommodating.

everything ! the views, deck, breakfast that was included

the pool was beautiful

next to elevator, ice machine and laundry

gym area too small- stairwell reeked of stale cigarette smoke

the continental breakfast was quite pathetic

renovated well, it s an old building - elevator for example was very old gym was so tiny and barely anything

breakfast was delicious. the room was clean and quietwith a nice view.

breakfast was wonderful

ferry landing he dropped us off in town for dinner we woke up the next morning had a marvelous breakfast made by neil and he drove us back to the ferry landing

were full of activities for the kids, room was super clean and had all the amenities, and staff were some of the best we’ve

breakfast was wonderful

goal was to relax so the room, the bar area and beach just few feet away it was perfect for us

beachfront and lovely pool

were clean and comfortable, the hotel, restaurant and bar staff were great and the location is central to shopping and many other bars and restaurants

love their bar overlooking the water

the room was comfortable and the bar on the porch was friendly with a gorgeous view

no breakfast, no wifi as advertised because it was week

free wifi was a plus

parking space could use some work

zero wifi

we here often over last several years as a family (for the apartment) dine in with the kids after beach days back at the motel- works for us

the pool was not open. the breakfast wasn't very good

great breakfast, staff was great, and room was clean.

breakfast was great, higher quality than many places. staff was all very friendly and helpful

rooms were nice love the pool and hot tub plus you get breakfast too ..staff was great

very delicious breakfast

very nice staff and nice size pool

breakfast was a little too be desired. wales stuck in maker. not many choices to eat.

the intention was because my kids grandma was going to watch them while me and my sister went out for a few hours

the rooms, the gym, the pool and the breakfast

beds were so comfortable and pillows great…pool and hot tub was open and

great room, great breakfast at a great price!

multiple rooms ... kitchen, etc.

great location and friendly staff. nice size pool, good breakfast and nicely priced room.

complaint is that the pancake batter for breakfast was chocolate

pool and continental breakfast was great